5.0 1 2 3 4 5 77 Reviews

From Rocky Mount, NC Homeowners

Garage Door Repair in Rocky Mount, NC

Precision Garage Door

Same-day garage door repair in Rocky Mount, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rocky Mount, NC FREE Service Call Over $250 With Any Repair

Serving Rocky Mount, NC

Proudly serving the Rocky Mount community with same day service.

Service truck

Local Garage Door Repair in Rocky Mount, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Rocky Mount, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rocky Mount homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rocky Mount and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 66 most recent customer reviews

Precision Garage Door of Raleigh earns consistently strong feedback from Rocky Mount-area customers for professional, knowledgeable service, clear explanations, and prompt help. Reviewers frequently praise technicians for arriving on time, communicating options well, completing repairs or installations efficiently, and delivering careful, customer-focused work that leaves doors operating smoothly. Many customers also note friendly, respectful interactions and a high level of trust in the company’s expertise.

What Customers in Your Area Mention Most

Professionalism (40) Customers repeatedly describe technicians and office interactions as professional, courteous, respectful, and well mannered. Expertise (30) Reviewers consistently praise strong garage door knowledge, accurate diagnosis, and confident recommendations tailored to the problem. Communication (28) Customers value clear explanations of the issue, available options, invoices, and next steps, often saying the team kept them well informed. Responsiveness (23) Reviews highlight quick scheduling, fast follow-up, and prompt arrival when service was needed. Speed (22) Many reviewers note efficient work and quick completion of repairs or installations, often the same day or within a short visit. Friendliness (22) Technicians are frequently described as friendly, personable, patient, and easy to work with. Workmanship (20) Customers praise careful repairs and installations that are done correctly, smoothly, and with strong attention to detail. Trustworthiness (17) Reviewers express confidence in the company’s honesty, reliability, and willingness to recommend the right solution without pressure. Service (16) Overall customer service is described as excellent, helpful, and customer-focused from start to finish.

Recent Reviews from Rocky Mount, NC

virginia robinson

Google 1 2 3 4 5
Nashville, NC 10/12/2026

Response from Ashley Gammon, General Manager Business Owner

Thank you, Virginia, for your 5-star review. We're pleased to hear about your positive experience with our garage door services. Your support helps us continue providing quality service in Holly Springs.

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

Ralph Nezas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I made an appointment for service and was given a 4 hour window I think it was. Evan Kopel was actually 15 min early. How great is that! Evan was very polite and explained all of my options to remedy my problem. I chose a new door opener. He was very professional, and did a great job. My door opener was first installed in 1994. I am amazed ah how quiet the new opener is. This is the second time I used Precision Garage Door Service on one of my garage doors. Both doors are working well now. I will continue to use them in the future.

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Opener Install

Product: Garage Door Opener

Scott Huberty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scotty Johnson did a great job. He explained every step. Obviously he is highly experienced. I will be telling all my friends who have garage doors.

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Bryan Wall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisburg, NC 09/16/2026

Ryan was very nice, competent and professional. Did the job I'm a very efficient manner

Ryan Ackley

Technician: Ryan Ackley

Service: Broken Garage Door Spring Repair

Albert McWilliams

Google 1 2 3 4 5

My service tech was Lucas F. He was very knowledgeable about the product that he supports and he gave me the best set of solutions for my needs. He was very efficient and his work exceeded my expectations. I'm very positive I made the right decision by calling Precision.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Albert. It's great to hear that our technician provided efficient solutions that exceeded your expectations. Your trust in Precision Garage Door Service is appreciated.

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

George Mount

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilson, NC 09/04/2026

Excellent service appointment provided by TJ, my service technician. TJ showed up on time, very professional and efficient throughout his visit.

TJ Hedrick

Technician: TJ Hedrick

Service: Garage Door Repair

Joe Gottlich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisburg, NC 08/28/2026

Professional service, understood my needs and offered different price options. Even though I did not have everything done, did not push additional services but understood I needed to do select ones and different times

Response from Ashley Gammon, General Manager Business Owner

Hello, thank you for the kind words and feedback. We appreciate you sharing and providing clarity into your visit. We are always here for your insight and feedback. If you have any garage door issues, please reach out to Precision Garage Door Service.

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Repair

Product: Springs

Phillip C

Google 1 2 3 4 5
Wilson, NC 08/05/2026

Great customer service. Friendly and professional. Highly recommended.

Ashley Woodard

Technician: Ashley Woodard

Service: General repairs & installation

Bill Deering

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Nashville, NC 07/03/2026

The service from Precision Service was outstanding. Travis Boone did an excellent professional job and also is very personable. I would not hesitate at all to recommend Precision Service and Travis Boone to anyone needing work on their garage doors. Thank you!!!!

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

Service: Garage Door Opener Install

Product: Garage Door Opener

Michael L

Google 1 2 3 4 5
Louisburg, NC 06/16/2026

Aaron was great! Knowledgable, explained everything clearly and answered all my questions. Left my garage clean and tidy as well.

Response from Ashley Gammon, General Manager Business Owner

Thanks for the positive feedback, Michael. It's great to hear that Aaron provided clear explanations and left your garage tidy. We strive to deliver quality garage door services in Wake Forest.

Page Ellison

Door Estimator: Page Ellison

Service: General repairs & installation

David Rundell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Old opener motor was worn out. Sprocket was loose, causing chain to pop off. Jonathan Comstock replaced it with a new LiftMaster head with current technical features. Jonathan was very efficient, helpful and professional. Very happy with the result.

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear, thank you so much! We appreciate you sharing with our Precision Garage Door Service team! We are here for your garage door needs, questions and concerns. Have a great day and weekend.

Service: Garage Door Opener Install

Product: Garage Door Opener

james hardy

Google 1 2 3 4 5

Boah Craven did an excellent job. Very patient. He mapped out his plan of action in his head beforehand. This made the job go smoothly and efficiently. Great job Boah. Very mannerly and professional. I enjoyed working with you.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, James. We're pleased to hear that Boah's planning and professionalism made your garage door service efficient. Your satisfaction is valued.

Service: General repairs & installation

Lucy Martin

Google 1 2 3 4 5
Louisburg, NC 05/08/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for your positive review, Lucy. It's great to hear you had a good experience with Precision Garage Door Service in Wake Forest. Your support means a lot to us!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

William Roy

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thanks for the fantastic review, William. We're pleased to hear about your experience with our garage door services. If you need assistance in the future, don’t hesitate to contact us.

Connor Fisher

Door Installer: Connor Fisher

Service: General repairs & installation

Barbara Cummings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

When we had a need for service to our garage door, we knew that Precision Door was our choice for this need. Once again, they did not disappoint. Our whole experience was flawless and without a doubt, our expectations were exceeded. This is backed by their professionalism, customer care and overall knowledge of what was needed to get our garage door fixed . I had no doubt that these are the best in the business. A job well done !

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you so much! We appreciate you so much. Have a great week! Reach out for any help from our Precision Garage Door Service team. We are here for you - reach out any time! Thanks again.

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Repair

matthew nelson

Google 1 2 3 4 5

From beginning to end they were top notch. A special shout out to my installer Brian Morphies. He took his time to make sure everything was perfect.

Response from Ashley Gammon, General Manager Business Owner

Thanks for the excellent review, Matthew. We're pleased to hear that Brian took his time to ensure everything was perfect during your garage door installation. Your feedback highlights our commitment to quality service.

Brian Morphies

Door Installer: Brian Morphies

Service: Garage door consultation

Coty Riese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Whole experience was smooth from the start. Great communication with company and tech. Garrett was awesome! Had a small mechanical issue come up the night the repair was done but Garrett was right out the next day to fix it. Definitely would recommend.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the great shout-out and kind words. We appreciate you taking the time to share your experience and feedback. We are always here for you and yours. Any further garage door concerns or questions? Reach out and we will be happy to help! Thanks again!

Service: Garage Door Repair

Product: Springs

Carrie Thompson

Google 1 2 3 4 5

Extremely pleased with service that I received from Precision Garage Door Service. I had to replace my garage door. The staff I worked with Garrett, Brian, Lucas and one other young man whose name leaves me, were excellent to work with. When there was a challenge, they stayed and solved it. When a problem occurred, they solved it, same day problem occurred. Knowledgeable, economical and great to work with.

Response from Ashley Gammon, General Manager Business Owner

Thank you for choosing Precision Garage Door Service, Carrie! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!

Lucas Fisher

Technician: Lucas Fisher

Service: Garage door consultation,Customer support,General repairs & installation

Patsy Whitehead

Google 1 2 3 4 5

Excellent Customer Service

Response from Ashley Gammon, General Manager Business Owner

We appreciate your positive review, Patsy! Thank you for your recommendation and we are glad to hear that you had a great experience with us.

Lucas Fisher

Technician: Lucas Fisher

Service: Garage door consultation

Robin Southgate

Google 1 2 3 4 5
Louisburg, NC 01/16/2026

We are extremely satisfied and very impressed with the level of customer service, responsiveness, consultative sales approach and expert installation. A spring had broken, preventing the door from opening and when we moved into our home, the 19+ year old garage system was missing the manual override and was on our list. We experienced same day service and were given reasonable options, followed by professional, expert installation. Definitely recommend Precision Garage Door Service!!

Response from Ashley Gammon, General Manager Business Owner

Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

Ericka Edmundson

Google 1 2 3 4 5
Wilson, NC 12/30/2025

My technician Andy Maynard is a cool and funny guy! But most importantly he was professional. He was straight forward and was very good about giving me details and instructions of every part of my invoice. He was patient and didn't make me feel rushed to make a decision. Thanks Andy!

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave us a review, Ericka. We appreciate your positive feedback and are glad to hear that you had a great experience with our local Raleigh, NC team.

Andy Maynard

Technician: Andy Maynard

Service: Garage door consultation

Eve Honse

Google 1 2 3 4 5
Wilson, NC 12/27/2025

Response from Ashley Gammon, General Manager Business Owner

We appreciate the five star review. Thank you!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Cheryl Stone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was first impressed by your ratings so I gave you a call and within 15 minutes. I had a scheduled appointment for your technician to come out for an estimate. Two hours later, he was here, he was very pleasant, very professional, and very knowledgeable. He took all the measurements we discussed my plan and he said he would get an estimate back to me probably by this afternoon. I look forward to the next step. Have not had any actual work performed as of now.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

John Lefevre

Door Estimator: John Lefevre

Service: Install Garage Doors

Evelyn Honse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilson, NC 10/03/2025

Greg did a great service of repairing my garage door. He was professional respectful and informative regarding what I needed and why.

Response from Ashley Gammon, General Manager Business Owner

Hey there! Thank you for the wonderful review and kind words! Please know our team at Precision Garage Door Service is here for you and yours. Call us for any further garage door needs, questions or concerns. Thanks again.

Service: Garage Door Repair

Product: Springs

Clyde Hockaday

Google 1 2 3 4 5
Louisburg, NC 09/04/2025

Response from Ashley Gammon, General Manager Business Owner

We love to see those fabulous stars of support, the 5 stars mean a lot! Thank you for taking time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a wonderful rest of your week. Reach out for any further garage door needs, questions or concerns. Thanks again!

John Patton

Technician: John Patton

Service: General repairs & installation

Gary James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our technician was Garrett Yeager. He proved to be friendly, knowledgeable and quite capable... an excellent worker! He answered all questions and took care of all needs... no loose ends.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review and stars! We appreciate you sharing with our team. We always love to hear the details on your experience. We are always here for you and yours at Precision Garage Door Service. Thanks again and reach out for any further garage door needs!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Mike Vaughan

Google 1 2 3 4 5
Louisburg, NC 07/13/2025

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and rating. We value your insight and any feedback you have for our Precision Garage Door Service team. Thanks for trusting us and choosing us for your garage door needs! Have a great week!

Service: General repairs & installation

Michael Dial

Google 1 2 3 4 5
Nashville, NC 07/02/2025

Aaron Beam serviced our broken garage door for us and tuned them both up. He was prompt, efficient and professional! Very grateful for his help.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the joyous review. We appreciate you sharing with us at Precision Garage Door Service. Have a great day and great week! Thanks again!

Service: General repairs & installation

Lynda Marshall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisburg, NC 06/19/2025

Scotty deserves a 10 star rating! He is a master at his job and at the same time kind, professional, prompt and thoughtful!!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Ralph Nezas

Google 1 2 3 4 5

Aron Bean was very professional. Very friendly customer oriented. Worked efficiently. He actually came an hour early. Did a great job. He gave me good advice on caring for the garage door lubrications.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review! We appreciate your shout-out and kind words on our team here at Precision Garage Door Service. We are grateful for you! Thank you for the support. Have a wonderful rest of your day.

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Rocky Mount neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
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800 W Williams St
Suite 231M

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