5.0 1 2 3 4 5 34 Reviews

From Rocky Mount, NC Homeowners

Garage Door Repair in Rocky Mount, NC

Precision Garage Door

Same-day garage door repair in Rocky Mount, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rocky Mount, NC FREE Service Call Over $250 With Any Repair

Serving Rocky Mount, NC

Proudly serving the Rocky Mount community with same day service.

Service truck

Local Garage Door Repair in Rocky Mount, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Rocky Mount, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rocky Mount homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rocky Mount and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 33 most recent customer reviews

Customer reviews for Precision Garage Door of Raleigh in the Rocky Mount area are overwhelmingly positive, with customers consistently praising professional technicians, clear communication, fast response, and efficient repairs or installations. Reviewers frequently describe the team as knowledgeable, courteous, and trustworthy, and many note that the work was completed promptly and correctly with helpful explanations and options. Customers also highlight smooth scheduling and a strong overall experience from start to finish.

What Customers in Your Area Mention Most

Professionalism (17) Technicians are repeatedly described as professional, courteous, respectful, and personable, creating a polished and dependable service experience. Expertise (14) Customers frequently praise the team’s knowledge, diagnostic skill, and ability to explain repair or installation options clearly. Communication (11) Reviews highlight clear explanations, informative updates, and technicians who take time to answer questions and walk customers through the work. Responsiveness (10) Customers consistently note quick callbacks, rapid appointment setting, and prompt follow-up when additional help was needed. Speed (9) Many reviewers emphasize fast service, including same-day or next-day help and timely completion of the work. Service (9) Customers describe the overall service experience as outstanding, smooth, pleasant, and highly satisfying from start to finish. Reliability (8) Reviewers value that the company delivers what was promised, completes the job correctly, and follows through when issues arise. Friendliness (8) Technicians are often described as friendly, pleasant, kind, and patient, helping customers feel comfortable throughout the visit. Workmanship (7) Customers praise the quality of the repairs and installations, noting that doors, openers, springs, and related parts were fixed or replaced successfully.

Recent Reviews from Rocky Mount, NC

Joe Gottlich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisburg, NC 08/28/2026

Professional service, understood my needs and offered different price options. Even though I did not have everything done, did not push additional services but understood I needed to do select ones and different times

Response from Ashley Gammon, General Manager Business Owner

Hello, thank you for the kind words and feedback. We appreciate you sharing and providing clarity into your visit. We are always here for your insight and feedback. If you have any garage door issues, please reach out to Precision Garage Door Service.

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Repair

Product: Springs

Bill Deering

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Nashville, NC 07/03/2026

The service from Precision Service was outstanding. Travis Boone did an excellent professional job and also is very personable. I would not hesitate at all to recommend Precision Service and Travis Boone to anyone needing work on their garage doors. Thank you!!!!

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the great rating and review. We love to hear and see it! Thank you for the business and support. If you have any further garage door questions or concerns, please reach out directly to us. Thanks again.

Service: Garage Door Opener Install

Product: Garage Door Opener

David Rundell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Old opener motor was worn out. Sprocket was loose, causing chain to pop off. Jonathan Comstock replaced it with a new LiftMaster head with current technical features. Jonathan was very efficient, helpful and professional. Very happy with the result.

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear, thank you so much! We appreciate you sharing with our Precision Garage Door Service team! We are here for your garage door needs, questions and concerns. Have a great day and weekend.

Service: Garage Door Opener Install

Product: Garage Door Opener

Barbara Cummings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

When we had a need for service to our garage door, we knew that Precision Door was our choice for this need. Once again, they did not disappoint. Our whole experience was flawless and without a doubt, our expectations were exceeded. This is backed by their professionalism, customer care and overall knowledge of what was needed to get our garage door fixed . I had no doubt that these are the best in the business. A job well done !

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you so much! We appreciate you so much. Have a great week! Reach out for any help from our Precision Garage Door Service team. We are here for you - reach out any time! Thanks again.

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Repair

Coty Riese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Whole experience was smooth from the start. Great communication with company and tech. Garrett was awesome! Had a small mechanical issue come up the night the repair was done but Garrett was right out the next day to fix it. Definitely would recommend.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the great shout-out and kind words. We appreciate you taking the time to share your experience and feedback. We are always here for you and yours. Any further garage door concerns or questions? Reach out and we will be happy to help! Thanks again!

Service: Garage Door Repair

Product: Springs

Cheryl Stone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was first impressed by your ratings so I gave you a call and within 15 minutes. I had a scheduled appointment for your technician to come out for an estimate. Two hours later, he was here, he was very pleasant, very professional, and very knowledgeable. He took all the measurements we discussed my plan and he said he would get an estimate back to me probably by this afternoon. I look forward to the next step. Have not had any actual work performed as of now.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

John Lefevre

Door Estimator: John Lefevre

Service: Install Garage Doors

Evelyn Honse

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilson, NC 10/03/2025

Greg did a great service of repairing my garage door. He was professional respectful and informative regarding what I needed and why.

Response from Ashley Gammon, General Manager Business Owner

Hey there! Thank you for the wonderful review and kind words! Please know our team at Precision Garage Door Service is here for you and yours. Call us for any further garage door needs, questions or concerns. Thanks again.

Service: Garage Door Repair

Product: Springs

Gary James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our technician was Garrett Yeager. He proved to be friendly, knowledgeable and quite capable... an excellent worker! He answered all questions and took care of all needs... no loose ends.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review and stars! We appreciate you sharing with our team. We always love to hear the details on your experience. We are always here for you and yours at Precision Garage Door Service. Thanks again and reach out for any further garage door needs!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Lynda Marshall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisburg, NC 06/19/2025

Scotty deserves a 10 star rating! He is a master at his job and at the same time kind, professional, prompt and thoughtful!!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Dave Abbott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisburg, NC 04/26/2025

Had a torsion spring snap on 16' door making it inoperable. I called Precision late pm, within minutes I had an appointment for the next day. Garrett, the technician showed up to our home, accessed the issue, came up with multiple quotes based on our needs. He then started process, took old springs off, put new HD ones on. He added in new end and center bearing assemblies, and also replaced all of the rollers with HD metal/nylon rollers with built in bearings. Less than 2 hours from start to finish. Great job, Garrett was very knowledgeable,, efficient service. I'm very happy. Would highly recommend Precision for future referrals.

Service: Broken Garage Door Spring Repair

Product: Springs

William Oram

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisburg, NC 02/06/2025

Technician Richard McCann was very professional and knowledgeable of the door system. I was impressed with the instillation. I will certainly mention your company.

Response from Ashley Gammon, General Manager Business Owner

William, Thank you for the 5-star review! We value your feedback and can’t wait to serve you again. Regards,

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Install

Product: Garage Door Opener

Anthony Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisburg, NC 01/12/2025

If all of your employees are as knowledgeable and professional as Evan, your company will continue to grow and prosper well into the future. I'd wouldn't hesitate to refer my friends and family to Precision.

Response from Ashley Gammon, General Manager Business Owner

That's great to hear, Anthony! Thank you for sharing your experience with us and for giving us 5 stars! The Precision Garage Door team is always happy and ready to help. We sincerely appreciate your feedback! Kind regards, Precision Garage Door Service

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Chris Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had trouble with the door opening properly so I called Precision. Evan arrived on time and quickly diagnosed the problem, gave me some options, and ultimately fixed my "old" door to work like new! Thank you!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your review Chris. We love hearing from our customers and take great pride in the service we provide. We are thrilled that was reflected in your visit. Please get in touch if we can ever make your day again! Regards,

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

James Trevillian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisburg, NC 11/07/2024

Scotty was the technician assigned, he arrived on time, quickly diagnosed the problem and gave me the options of just a fixing the broken springs or a full tune up and allowed me to make the call without pushing the up sale to the full package. the work was completed quickly as he had all the needed parts on the truck.

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Rodney Hunter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisburg, NC 11/04/2024

Great overall service. The service tech’s was friendly and professional. The service was completed quickly and correctly. I did not have to wait for my service appointment. My replacement system was a little pricey in my opinion, but better than than the original system that came with the house that was built in 2005.

John Patton

Technician: John Patton

Service: Garage Door Opener Install

Product: Garage Door Opener

Russell Lawter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilson, NC 09/18/2024

Excellent service by my technician. Evan was professional, efficient, informative and engaged during the entire process.

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Opener Repair

Toni Melton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Nashville, NC 09/04/2024

Garrett did a great job. He priced out 3 options and explained each in detail so I could make an informed decision. He then completed the work in a timely manner. I have new springs, rollers and cables. Garrett was very well spoken and polite. Very satisfied!

Service: Garage Door Repair

Product: Springs

Patsy Whitehead

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I give Precision Garage Door Service 5-stars, because the sales rep. listened, and was nice and professional when providing us with the information needed so that we could make the right decision in what we wanted. The installers were professional as well. Had used them before, and will use them again. Thank you PGDS.

Service: Install Garage Doors

Product: Garage Doors

Britney Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisburg, NC 07/31/2024

I had the pleasure of working with Greg Gray recently, and I can confidently say that the service provided was nothing short of exceptional. From the moment he arrived, Greg demonstrated professionalism, expertise, and a genuine commitment to ensuring that my needs were met. Greg went above and beyond in every aspect of the job. Not only did he efficiently diagnose and fix the issue, but he also took the time to explain the problem and the solution in a way that was easy to understand. This level of communication was incredibly reassuring and showed a dedication to customer satisfaction that is rare to find. What truly sets Greg apart is the extra effort he put into the job. He didn't just address the immediate problem but also conducted a thorough inspection to ensure everything was in top shape, preventing future issues before they could arise. This proactive approach saved me time and potential headaches down the road. Moreover, Greg's friendly and courteous demeanor made the entire experience pleasant. He was respectful of my home. It's clear that he takes great pride in his work, and it certainly shows in the results. I highly recommend Greg Gray. He is a true professional who delivers outstanding service with a smile. Thank you, Greg, for your hard work and dedication.

Service: Garage Door Opener Install

Product: Garage Door Opener

Roslyn Shamlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very impressed with my Tech Brandon Mills. He was a true professional and explained every phase of the work to be done. He seemed to really enjoy his job and was very courteous and patient with this Sr. Citizen. I would highly recommend your company for your sincere goal of making things right--so refreshing in these days and times for a company that is trust worthy and deserves a 5 star rating. Roslyn Shamlin

Service: Garage Door Repair

Shawn Eakins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilson, NC 04/24/2024

From first telephone contact with precision door to job being completed job well done. They actually came out and measured the door unlike the others I contacted. The others just wanted to know size of door by taking my word. At each appointment time the guys called to state that they were in enroute. They all semed to be knowledgeable about their work and friendly. I having limited tools and skills I am more than pleased with job. Maybe I should get an application and become a team player.

Service: Install Garage Doors

Helen Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very pleased with the service. Everyone was pleasant and the installation was done in a very timely manner.

Service: Install Garage Doors

David Radford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

You’ll advertised replacing springs but after talking to knowledgeable repairman, I wanted it rebuilt with an opener. We are well pleased.

Service: Garage Door Repair

Product: Remotes / Keypad

Ronnie Wilkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

5 star great job totaly satisfied. Will call again

Service: Garage Door Repair

Stanley Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilson, NC 09/22/2023

Good job

Service: Install Garage Doors

John Tilton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Wilson, NC 09/10/2023

Jaxon and Garret did an excellent job with the installation of my new garage door. Very pleased with the door and glad I chose Precision !

Service: Install Garage Doors

Scott Hartness

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was amazed to get same day service after contacting them!! Evan Koppel, the technician evaluated the door condition and gave me three options. We chose the most extensive fix and wow. He fixed the problems quickly and with great care. Works great now. Not many contractors this good! Thanks!

Evan Kopel

Technician: Evan Kopel

Service: Broken Garage Door Spring Repair

Product: Springs

Chris Jamgochian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisburg, NC 08/14/2023

Greg did a wonderful job for us. Very courteous and professional. Thank you.

Service: Broken Garage Door Spring Repair

Product: Springs

Dennis Denning

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Louisburg, NC 07/14/2023

Alan Maynard did an awesome job.

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Repair

Product: Garage Door Opener

Ronnie Sherrod

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Nashville, NC 06/15/2023

Everything from start to finish was outstanding. I highly recommend Precision Garage Door Service.

Lucas Fisher

Technician: Lucas Fisher

Service: Install Garage Doors

Ready to Experience 5-Star Service?

Join your Rocky Mount neighbors and let our experts take care of your garage door.

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