Garage Door Repair in Rocky Mount, NC - Page 2

Doug Roell

Repair was done quickly and with care. Technician was very respectful and explained was procedures he was going to do

Dave Abbott

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a torsion spring snap on 16' door making it inoperable. I called Precision late pm, within minutes I had an appointment for the next day. Garrett, the technician showed up to our home, accessed the issue, came up with multiple quotes based on our needs. He then started process, took old springs off, put new HD ones on. He added in new end and center bearing assemblies, and also replaced all of the rollers with HD metal/nylon rollers with built in bearings. Less than 2 hours from start to finish. Great job, Garrett was very knowledgeable,, efficient service. I'm very happy. Would highly recommend Precision for future referrals.

Carlos Martinez

Great service as always. Spring broke at 7:30am. I called Precision and had Aaron Bean at my house by 8:30. Aaron walked through the needed repairs and had everything ready to go in an hour.

William Oram

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician Richard McCann was very professional and knowledgeable of the door system. I was impressed with the instillation. I will certainly mention your company.

Anthony Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

If all of your employees are as knowledgeable and professional as Evan, your company will continue to grow and prosper well into the future. I'd wouldn't hesitate to refer my friends and family to Precision.

Chris Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had trouble with the door opening properly so I called Precision. Evan arrived on time and quickly diagnosed the problem, gave me some options, and ultimately fixed my "old" door to work like new! Thank you!

James Trevillian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scotty was the technician assigned, he arrived on time, quickly diagnosed the problem and gave me the options of just a fixing the broken springs or a full tune up and allowed me to make the call without pushing the up sale to the full package. the work was completed quickly as he had all the needed parts on the truck.

Rodney Hunter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great overall service. The service tech’s was friendly and professional. The service was completed quickly and correctly. I did not have to wait for my service appointment. My replacement system was a little pricey in my opinion, but better than than the original system that came with the house that was built in 2005.

Lillian Farrior-Haro

The Tech was proficient and on time. Explain everything in detail. Thank you for being so prompt.

Russell Lawter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service by my technician. Evan was professional, efficient, informative and engaged during the entire process.

Ryan Spencer

They want to charge triple the cost of their competitors. I had to pay $95 just to be told I would be ripped off. I've learned my lesson. The only nice part was that they were extremely responsive to coming out.

Ivory Manley

Technician was prompt. Fixed my problem but also checked the second garage door opener and told me of the wear that it had. Also made recommendations on what to do for that issue as well

Toni Melton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Garrett did a great job. He priced out 3 options and explained each in detail so I could make an informed decision. He then completed the work in a timely manner. I have new springs, rollers and cables. Garrett was very well spoken and polite. Very satisfied!

Patsy Whitehead

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I give Precision Garage Door Service 5-stars, because the sales rep. listened, and was nice and professional when providing us with the information needed so that we could make the right decision in what we wanted. The installers were professional as well. Had used them before, and will use them again. Thank you PGDS.

Britney Edwards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had the pleasure of working with Greg Gray recently, and I can confidently say that the service provided was nothing short of exceptional. From the moment he arrived, Greg demonstrated professionalism, expertise, and a genuine commitment to ensuring that my needs were met. Greg went above and beyond in every aspect of the job. Not only did he efficiently diagnose and fix the issue, but he also took the time to explain the problem and the solution in a way that was easy to understand. This level of communication was incredibly reassuring and showed a dedication to customer satisfaction that is rare to find. What truly sets Greg apart is the extra effort he put into the job. He didn't just address the immediate problem but also conducted a thorough inspection to ensure everything was in top shape, preventing future issues before they could arise. This proactive approach saved me time and potential headaches down the road. Moreover, Greg's friendly and courteous demeanor made the entire experience pleasant. He was respectful of my home. It's clear that he takes great pride in his work, and it certainly shows in the results. I highly recommend Greg Gray. He is a true professional who delivers outstanding service with a smile. Thank you, Greg, for your hard work and dedication.

Roslyn Shamlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very impressed with my Tech Brandon Mills. He was a true professional and explained every phase of the work to be done. He seemed to really enjoy his job and was very courteous and patient with this Sr. Citizen. I would highly recommend your company for your sincere goal of making things right--so refreshing in these days and times for a company that is trust worthy and deserves a 5 star rating. Roslyn Shamlin

Shawn Eakins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From first telephone contact with precision door to job being completed job well done. They actually came out and measured the door unlike the others I contacted. The others just wanted to know size of door by taking my word. At each appointment time the guys called to state that they were in enroute. They all semed to be knowledgeable about their work and friendly. I having limited tools and skills I am more than pleased with job. Maybe I should get an application and become a team player.

Helen Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the service. Everyone was pleasant and the installation was done in a very timely manner.

Otis Weaver

I am well please and happy with my new door. It was professionally installed and I would happily recommend your company

David Radford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You’ll advertised replacing springs but after talking to knowledgeable repairman, I wanted it rebuilt with an opener. We are well pleased.

Jim Bollengier

If there were a 10-star rating, I’d give it to Jon. He’s the penultimate professional in garage door knowledge, installation, courtesy, and TOTALLY customer-service oriented. I highly recommend him and Precision for any garage door requirement. The accompanying service contract is also a welcome addition to any work being done. Job well done. Thank you Jon.

Ronnie Wilkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 star great job totaly satisfied. Will call again

Sharon Taylor

Brandon Mills came out and done my garage repair and was awesome. Will be using this company and Brandon in the future.

Stanley Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Good job

Sharon Lynch

Brandon mills, very helpful & punctual & very nice personality. Thanks once again

Heidi Powell

Amazing customer service. Brandon Mills was honest and patient with me and explained to me what I needed to do to keep my garage door in good shape. He is awesome and I highly recommend Precision and Brandon!!