5.0 1 2 3 4 5 32 Reviews

From Rocky Mount, NC Homeowners

Garage Door Repair in Rocky Mount, NC

Precision Garage Door

Same-day garage door repair in Rocky Mount, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Rocky Mount, NC FREE Service Call Over $250 With Any Repair

Serving Rocky Mount, NC

Proudly serving the Rocky Mount, NC community with same day service.

Service truck

Local Garage Door Repair in Rocky Mount, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Rocky Mount, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Rocky Mount, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Rocky Mount and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Rocky Mount, NC

Serving Rocky Mount, NC

and surrounding communities

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What Customers are Saying

Summary based on the 27 most recent customer reviews

Customers consistently describe Precision Garage Door of Raleigh’s Rocky Mount service as professional, prompt, and highly knowledgeable. Reviews highlight clear explanations, courteous technicians, efficient repairs and installations, and strong follow-through that leaves doors working well and customers confident in calling again.

What Customers in Your Area Mention Most

Professionalism (15) Reviewers repeatedly call the technicians professional, courteous, patient, and well-mannered, with service that feels polished and dependable. Responsiveness (11) Customers frequently note fast appointments, early arrivals, and same-day or next-day help when garage door issues come up. Communication (11) Reviews praise clear explanations, detailed walk-throughs, and helpful options that make it easier to choose the right repair or replacement. Expertise (10) Customers commonly describe the team as knowledgeable, experienced, and able to diagnose problems and recommend effective solutions. Service (9) Many reviews emphasize excellent customer service, friendly support, and a strong customer-focused approach from start to finish. Workmanship (9) Reviewers say the repairs and installations are done well, efficiently, and with care, often leaving the door working like new. Speed (8) Customers often mention quick fixes, efficient work, and service completed without unnecessary delay. Friendliness (8) Technicians are frequently described as friendly, pleasant, helpful, and easy to work with. Reliability (6) Repeat customers say the company delivers consistently and follows through to make sure problems are fully resolved.

Recent Reviews from Rocky Mount, NC

Carl Schneider

Google 1 2 3 4 5

Ryan is an exceptional technician that solved all our technical issues with the entire garage door system.

Response from Ashley Gammon, General Manager Business Owner

Thank you for sharing your experience. We're pleased to hear that our technician was able to resolve your garage door issues effectively. Your satisfaction with our service means a lot to us.

Ryan Ackley

Technician: Ryan Ackley

Service: General repairs & installation

Ralph Nezas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I made an appointment for service and was given a 4 hour window I think it was. Evan Kopel was actually 15 min early. How great is that! Evan was very polite and explained all of my options to remedy my problem. I chose a new door opener. He was very professional, and did a great job. My door opener was first installed in 1994. I am amazed ah how quiet the new opener is. This is the second time I used Precision Garage Door Service on one of my garage doors. Both doors are working well now. I will continue to use them in the future.

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Opener Install

Product: Garage Door Opener

Scott Huberty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scotty Johnson did a great job. He explained every step. Obviously he is highly experienced. I will be telling all my friends who have garage doors.

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Albert McWilliams

Google 1 2 3 4 5

My service tech was Lucas F. He was very knowledgeable about the product that he supports and he gave me the best set of solutions for my needs. He was very efficient and his work exceeded my expectations. I'm very positive I made the right decision by calling Precision.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Albert. It's great to hear that our technician provided efficient solutions that exceeded your expectations. Your trust in Precision Garage Door Service is appreciated.

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

David Rundell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Old opener motor was worn out. Sprocket was loose, causing chain to pop off. Jonathan Comstock replaced it with a new LiftMaster head with current technical features. Jonathan was very efficient, helpful and professional. Very happy with the result.

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear, thank you so much! We appreciate you sharing with our Precision Garage Door Service team! We are here for your garage door needs, questions and concerns. Have a great day and weekend.

Service: Garage Door Opener Install

Product: Garage Door Opener

james hardy

Google 1 2 3 4 5

Boah Craven did an excellent job. Very patient. He mapped out his plan of action in his head beforehand. This made the job go smoothly and efficiently. Great job Boah. Very mannerly and professional. I enjoyed working with you.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, James. We're pleased to hear that Boah's planning and professionalism made your garage door service efficient. Your satisfaction is valued.

Service: General repairs & installation

William Roy

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thanks for the fantastic review, William. We're pleased to hear about your experience with our garage door services. If you need assistance in the future, don’t hesitate to contact us.

Connor Fisher

Door Installer: Connor Fisher

Service: General repairs & installation

Barbara Cummings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

When we had a need for service to our garage door, we knew that Precision Door was our choice for this need. Once again, they did not disappoint. Our whole experience was flawless and without a doubt, our expectations were exceeded. This is backed by their professionalism, customer care and overall knowledge of what was needed to get our garage door fixed . I had no doubt that these are the best in the business. A job well done !

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you so much! We appreciate you so much. Have a great week! Reach out for any help from our Precision Garage Door Service team. We are here for you - reach out any time! Thanks again.

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Repair

matthew nelson

Google 1 2 3 4 5

From beginning to end they were top notch. A special shout out to my installer Brian Morphies. He took his time to make sure everything was perfect.

Response from Ashley Gammon, General Manager Business Owner

Thanks for the excellent review, Matthew. We're pleased to hear that Brian took his time to ensure everything was perfect during your garage door installation. Your feedback highlights our commitment to quality service.

Brian Morphies

Door Installer: Brian Morphies

Service: Garage door consultation

Coty Riese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Whole experience was smooth from the start. Great communication with company and tech. Garrett was awesome! Had a small mechanical issue come up the night the repair was done but Garrett was right out the next day to fix it. Definitely would recommend.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the great shout-out and kind words. We appreciate you taking the time to share your experience and feedback. We are always here for you and yours. Any further garage door concerns or questions? Reach out and we will be happy to help! Thanks again!

Service: Garage Door Repair

Product: Springs

Carrie Thompson

Google 1 2 3 4 5

Extremely pleased with service that I received from Precision Garage Door Service. I had to replace my garage door. The staff I worked with Garrett, Brian, Lucas and one other young man whose name leaves me, were excellent to work with. When there was a challenge, they stayed and solved it. When a problem occurred, they solved it, same day problem occurred. Knowledgeable, economical and great to work with.

Response from Ashley Gammon, General Manager Business Owner

Thank you for choosing Precision Garage Door Service, Carrie! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!

Lucas Fisher

Technician: Lucas Fisher

Service: Garage door consultation,Customer support,General repairs & installation

Patsy Whitehead

Google 1 2 3 4 5

Excellent Customer Service

Response from Ashley Gammon, General Manager Business Owner

We appreciate your positive review, Patsy! Thank you for your recommendation and we are glad to hear that you had a great experience with us.

Lucas Fisher

Technician: Lucas Fisher

Service: Garage door consultation

Cheryl Stone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was first impressed by your ratings so I gave you a call and within 15 minutes. I had a scheduled appointment for your technician to come out for an estimate. Two hours later, he was here, he was very pleasant, very professional, and very knowledgeable. He took all the measurements we discussed my plan and he said he would get an estimate back to me probably by this afternoon. I look forward to the next step. Have not had any actual work performed as of now.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

John Lefevre

Door Estimator: John Lefevre

Service: Install Garage Doors

Gary James

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Our technician was Garrett Yeager. He proved to be friendly, knowledgeable and quite capable... an excellent worker! He answered all questions and took care of all needs... no loose ends.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review and stars! We appreciate you sharing with our team. We always love to hear the details on your experience. We are always here for you and yours at Precision Garage Door Service. Thanks again and reach out for any further garage door needs!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Ralph Nezas

Google 1 2 3 4 5

Aron Bean was very professional. Very friendly customer oriented. Worked efficiently. He actually came an hour early. Did a great job. He gave me good advice on caring for the garage door lubrications.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review! We appreciate your shout-out and kind words on our team here at Precision Garage Door Service. We are grateful for you! Thank you for the support. Have a wonderful rest of your day.

Service: General repairs & installation

Carlos Martinez

Google 1 2 3 4 5

Great service as always. Spring broke at 7:30am. I called Precision and had Aaron Bean at my house by 8:30. Aaron walked through the needed repairs and had everything ready to go in an hour.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous rating and kind feedback. We appreciate you shouting this out and sharing. We always look forward to helping you with your garage door needs. Have a great week! Thank you!

Page Ellison

Door Estimator: Page Ellison

Service: General repairs & installation

Annette Coggins

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous rating! We appreciate your business and support. If you'd like to share more details, please feel free to do so or reach out to us directly. Thanks again! Have a great day!

Connor Fisher

Door Installer: Connor Fisher

Service: General repairs & installation

Chris Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had trouble with the door opening properly so I called Precision. Evan arrived on time and quickly diagnosed the problem, gave me some options, and ultimately fixed my "old" door to work like new! Thank you!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your review Chris. We love hearing from our customers and take great pride in the service we provide. We are thrilled that was reflected in your visit. Please get in touch if we can ever make your day again! Regards,

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Lillian Farrior-Haro

Google 1 2 3 4 5

The Tech was proficient and on time. Explain everything in detail. Thank you for being so prompt.

Response from Ashley Gammon, General Manager Business Owner

Thank you, Lillian! We appreciate your feedback and we're so glad we earned 5 stars! The Precision Garage Door team is always happy to help. We're here anytime you need us! Kind regards, Jenifer Lawless Precision Garage Door Service Raleigh

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Ivory Manley

Google 1 2 3 4 5

Technician was prompt. Fixed my problem but also checked the second garage door opener and told me of the wear that it had. Also made recommendations on what to do for that issue as well

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words, Ivory! We're so glad we earned 5 stars! The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us! Kind regards, Yani Yough, Precision Garage Door Service

Service: General repairs & installation

Patsy Whitehead

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I give Precision Garage Door Service 5-stars, because the sales rep. listened, and was nice and professional when providing us with the information needed so that we could make the right decision in what we wanted. The installers were professional as well. Had used them before, and will use them again. Thank you PGDS.

Service: Install Garage Doors

Product: Garage Doors

Roslyn Shamlin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very impressed with my Tech Brandon Mills. He was a true professional and explained every phase of the work to be done. He seemed to really enjoy his job and was very courteous and patient with this Sr. Citizen. I would highly recommend your company for your sincere goal of making things right--so refreshing in these days and times for a company that is trust worthy and deserves a 5 star rating. Roslyn Shamlin

Service: Garage Door Repair

David Bowser

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars!

Service: General repairs & installation

Helen Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very pleased with the service. Everyone was pleasant and the installation was done in a very timely manner.

Service: Install Garage Doors

David Radford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

You’ll advertised replacing springs but after talking to knowledgeable repairman, I wanted it rebuilt with an opener. We are well pleased.

Service: Garage Door Repair

Product: Remotes / Keypad

Ronnie Wilkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

5 star great job totaly satisfied. Will call again

Service: Garage Door Repair

Sharon Taylor

Google 1 2 3 4 5

Brandon Mills came out and done my garage repair and was awesome. Will be using this company and Brandon in the future.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Brandon provided excellent service for your garage repair. We look forward to assisting you again in the future!

Service: General repairs & installation

Sharon Lynch

Google 1 2 3 4 5

Brandon mills, very helpful & punctual & very nice personality. Thanks once again

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback about Brandon! We're glad to hear he was helpful and punctual. Your satisfaction is important to us.

Service: General repairs & installation

Scott Hartness

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was amazed to get same day service after contacting them!! Evan Koppel, the technician evaluated the door condition and gave me three options. We chose the most extensive fix and wow. He fixed the problems quickly and with great care. Works great now. Not many contractors this good! Thanks!

Evan Kopel

Technician: Evan Kopel

Service: Broken Garage Door Spring Repair

Product: Springs

William Richardson

Google 1 2 3 4 5

Excellent service thank you Brandon Mills

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear you had an excellent experience with Brandon Mills. If you need assistance in the future, feel free to reach out.

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Rocky Mount neighbors and let our experts take care of your garage door.

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Holly Springs Area (919) 706-0191
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