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Read what people are saying
about Precision Garage Door in:

Apex, NC

Precision Garage Door of Raleigh
has received 74 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Great repair man and great salesman! Will tell everyone I know shopping for a new door or repair to contact Precision!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Review:

The new gdo is nice and quiet. I also like all the technology it came with.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Precision Garage Door solved my problem of a brokenspring. The people who represent the company were courteous, professional and helpful.

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Greg Gray Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Greg Gray
Review:

terrific!! fast response, easy to schedule, great workmanship

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Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
Review:

Justin provided excellent service today. He explained my situation and his approach to remedy our problem. He worked alone and was able to fix our issue. He explained the steps he took and let us know what we should expect to encounter down the line. I would certainly utilize his services again and would comfortably recommend him to others.

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Justin Potter Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Justin Potter
Review:

Your team was professional, timely, courteous, and demonstrated expertise in diagnosing and fixing our issue. I was appraised of the cost up-front, so there were no surprises. The front office staff was also professional and helpful. I would highly recommend your company to anyone in need of repair, maintenance, installation, or replacement of garage doors. Thank you!

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Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
Review:

Tim was great!!! We r repeat customers fm 2019. All repaired and working good

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Service Provided:
Garage Door Repair

Review:

I want to thank you for sending such a capable and knowledgeable technician, Richard McCann. He was prompt, skillful and offered a solution to the very shoddy work and materials provided by Pulte Homes showed us this issues and clearly explained the solution while offering us options based on cost. The rollers were slacked and ground down due to the door being improperly balanced, the springs were undersized and overwound, and the wheels were too small and made of cheap plastic (they wouldn't stay in the track). We now have a re-worked system that should last for years. We will certainly recommend Precision to our neighbors who undoubtedly will be experiencing similar issues as they had the same shoddy builder. Thank you, Richard and Precision.

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Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
Review:

Richard did an outstanding job. Very informative and competent. Highly recommend this company.

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Richard McCann Service Provided:
Garage Door Repair

Product:
Opener

Technician: Richard McCann
Review:

Quick service that solved my issue + very friendly, helpful and informative

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Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
Review:

This is our second time using Precision Garage Door service. We are ???? % satisfied by the prompt, professional & courteous service from this company. From the initial call to completion of work they were a model for efficient service. A special shout out to Trevor for today’s work. Equally great was the gentleman on 8/31/21. Thank you. God bless you for your great service with a smile.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Install went smoothly. However lack of communication by those responsible for ordering delayed ordering of door by at least two weeks.

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Matthew Bonham Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Matthew Bonham
Review:

Very quick response. Richard did an excellent job and has the door working like new. I don’t do reviews often but this was a really good experience.

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Richard McCann Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard McCann
Review:

Awesome overall service The workman was amazing very informative and stay to make sure everything was working esp the iPhone app

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Richard McCann Service Provided:
Install Garage Doors

Technician: Richard McCann
Review:

Greg, was professional and knowledgeable, explained everything in detail. Great service!

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Greg Gray Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Greg Gray
Review:

Richard Mc Cann was very knowledgeable and helpful with the necessary repairs needed on my garage door. I am very satisfied with the repairs made.

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Richard McCann Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard McCann
Review:

Andy was great. He came on time, wore a mask and was true to his word.

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Andy Maynard Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Andy Maynard
Review:

Very responsive on the phone, in person, and speedy same day service

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Andy Maynard Service Provided:
Broken Garage Door Spring Repair

Technician: Andy Maynard
Review:

Andy was fantastic…thorough and helpful!

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Andy Maynard Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Andy Maynard
Review:

Yes, Precision Door was professional and courteous and did a great job. All repairs were completed quickly and efficiently. They pointed out issues with both garage doors and replaced items before they could cause problems. I’m very happy to have two doors that are now safe and working properly. Thanks for a great job!

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Andy Maynard Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Andy Maynard
Review:

John was an amazing and wonderful technician . He was extremely informative. He has amazing attention to detail and is so friendly!!

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Jonathan Holbrook Service Provided:
Garage Door Repair

Product:
Springs

Technician: Jonathan Holbrook
Review:

They scheduled the appointment and provided the service quickly. Everything is done in a jiffy. Excellent!

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Jonathan Holbrook Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Jonathan Holbrook
Review:

I called on weekend and your technician was here and had my garage door spring replaced and fixed in less than 2 hours.

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Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Scotty Johnson
Review:

The service guy was good. But the service is overly expensive. We just had to get the remote calibrated to the garage and they charged $100 for that. Then he said the door is not installed well, so he said he will calibrate the same, he just tightened the screws and charged 120 for that. So for 30 mins job we were charged $240. Which is ridiculous. Also, he was trying to sell us the remote for $69. Same ditto remote is available for $30 online. Not recommended. Arjun & Divya

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A Response from: Tim Yeager

Thank you for your business and feedback. We are happy to see you are pleased with the technician but we are sorry that you are unhappy with the price for the service. Our service manager has tried reaching you by phone to discuss your service call and the pricing, but he has not been able to reach you. Please call the office and ask to speak with Sean, the service manager. Customer satisfaction is our main goal and we want to make sure your expectations are met.

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Outstanding work and customer experience. Greg was very helpful in his work and customer service. He was very helpful accomplishing what I wanted and would highly recommend him and the company.

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Greg Gray Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Greg Gray
Review:

Great job!

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Andy Maynard Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Technician: Andy Maynard
Review:

The service was prompt (same day) and the service provider was knowledgeable and solved the problem quickly. This is who I will always call for anything garage door related.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Paul was great!!!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Workdone quickly and efficiently also installer was an extremely polite

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Gregory Gray was the name of the mtechnician who arrived on time as stated. Follow the Covid guidelines, very professional, experienced and respectful. He found the problem quickly and replaced it with a new one in an ample time. Teaching us how to operate our new unit was done intelligently.

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Greg Gray Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technician: Greg Gray
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