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about Precision Garage Door in:
Apex, NC
Precision Garage Door of Raleighhas received 85 reviews, averaging 4.91 Stars:
Apex, NC
Apex, NC
John was an amazing and wonderful technician . He was extremely informative. He has amazing attention to detail and is so friendly!!
- Heather Santori
Product:
Apex, NC
They scheduled the appointment and provided the service quickly. Everything is done in a jiffy. Excellent!
- Santhi Vuyyuru
Product:
Apex, NC
I called on weekend and your technician was here and had my garage door spring replaced and fixed in less than 2 hours.
- Mark Kayser
Apex, NC
The service guy was good. But the service is overly expensive. We just had to get the remote calibrated to the garage and they charged $100 for that. Then he said the door is not installed well, so he said he will calibrate the same, he just tightened the screws and charged 120 for that. So for 30 mins job we were charged $240. Which is ridiculous. Also, he was trying to sell us the remote for $69. Same ditto remote is available for $30 online. Not recommended. Arjun & Divya
- Divya And Arjun
Thank you for your business and feedback. We are happy to see you are pleased with the technician but we are sorry that you are unhappy with the price for the service. Our service manager has tried reaching you by phone to discuss your service call and the pricing, but he has not been able to reach you. Please call the office and ask to speak with Sean, the service manager. Customer satisfaction is our main goal and we want to make sure your expectations are met.
Product:
Apex, NC
Outstanding work and customer experience. Greg was very helpful in his work and customer service. He was very helpful accomplishing what I wanted and would highly recommend him and the company.
- Jon Hendricks
Apex, NC
Great job!
- Sandra Carringer
Apex, NC
The service was prompt (same day) and the service provider was knowledgeable and solved the problem quickly. This is who I will always call for anything garage door related.
- Ellen Brown
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Apex, NC
Paul was great!!!
- Pauline Carroll
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Apex, NC
Workdone quickly and efficiently also installer was an extremely polite
- Pauline Stott
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Apex, NC
Gregory Gray was the name of the mtechnician who arrived on time as stated. Follow the Covid guidelines, very professional, experienced and respectful. He found the problem quickly and replaced it with a new one in an ample time. Teaching us how to operate our new unit was done intelligently.
- Annie Mcbean
Product:
Technician: Greg Gray
Apex, NC
Simply the best
- Peter Dudas
Product:
Apex, NC
Very satisfied with the whole process, from the estimator to the installer. Price was the best I could find. The garage door seems to be of high quality and the installation was exceptional. I highly recommend precision garage door. A+
- Patrick Bruen
Thank you so much for your business and recommendation. We love seeing how satisfied you are with your experience. We hope you enjoy your new door and please call if we can help in the future!
Product:
Apex, NC
Highly recommend Precision! Very quick to respond, extremely professional, detail oriented and cleaned up everything leaving no trace of having been there other than a wonderful quiet garage door opener!!! Be sure and ask fir Greg; he was totally EXCELLENT!!!!
- Austin Pinson
Thank you for taking the time to share this positive rating! We will make sure to share this with Greg and let him know to keep up the amazing work. We hope you enjoy your new opener and please let us know if we can help again.
Product:
Apex, NC
Greg was quick and professional. He found the issue and explained to us our options and even found us a discount for the replacement.
- Manisha Yeshwanth
We love seeing that Greg was able to provide you with five star service! Thank you for sharing your experience with us and please don't hesitate to call anytime you need us in the future.
Product:
Apex, NC
Andy was very prompt and efficient. He helped me identify problem areas as well as fix the broken belt on my motor. He is a very sharp and knowledgeable tech. I will use Precision in the future when needed.
- Stephen Guthrie
Great feedback, thank you for sharing it with us. Andy is a valued team member and we love seeing how happy you are with his work. We look forward to working with you again if the need arises.
Apex, NC
Came out same day Greg explained a couple of options to me at different price points then did the work quickly showed me all he did . Great experience
- Gary Baronian
We are so happy to hear this, thank you for sharing. Greg is a great employee and we love seeing how pleased you are with the service he provided. Thank you for your business and please let us know if we can help in the future.
Apex, NC
Had issue with garage door laser, which wasn't working, so we could only close door using a forced close. Our technician, Greg Gray, was awesome! We got same day service, he had replacement parts in his truck, and he took time to fix a poor laser mount situation, which the original home builders screwed up. My wife and I will continue to use Precision!!
- Nick Conley
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for trusting our company, we appreciate your business. We look forward to working with you in the future if you need us.
Apex, NC
Precision Door did a great job. They had an estimator come out to look at our home the same day I called. We talked through the process, the options, the costs and the timing...no surprises. It was a crazy weather day on our scheduled installation day, but our technician Jay showed up and stayed late until the job got done. He noticed a minor imperfection in one of door panels. He didn’t try to hide it, he let me know and took care of ordering a replacement. He still made sure that everything was working and operational before he left. That kind of integrity is not common. Great job! We love our new doors.
- Jason Bertoncino
Thank you so much for the awesome feedback, we love reading how customers feel about the service they received. Jay is a valued employee and we are so pleased he was able to provide you with five star service. We hope you enjoy your new doors for years to come. We appreciate your business and please let us know if we can help in the future.
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Apex, NC
Awesome job! Our service tech, Scott, did a great and very professional.
- Joseph Cosgriff
Thank you, Scotty is a valued employee and we love seeing that he provided you with five star service. We appreciate your business and please let us know if we can help in the future.
Apex, NC
Came same day I called. Fabulous service. Tech was wonderful in explaining the problem and giving me options. He even programmed both cars to open the garage door! Would definitely use again and recommend to anyone!
- Rachel Garcia
Thank you so much for your business and the recommendation. Greg is a great employee and we are so happy he provided you with five star service. If we can assist you in the future, please don't hesitate to call us.
Product:
Technician: Greg Gray
Apex, NC
Their service was truly excellent. Andy was not only knowledgeable and efficient, but also funny and a pleasure to talk with. He made a recommendation and explained everything to me in a very clear manner. I'm very happy with my service and would recommend Precision to anyone.
- Carlyk Russell
Awesome feedback, thank you for sharing your experience. Andy is a valued employee and does great work. We are so happy to see how satisfied you are with his work. We appreciate your business and the recommendation. If we can help in the future, please don't hesitate to call us.
Apex, NC
Professional. Great expertise. Friendly. Top notch company I go to every time we have a garage need. Was delighted by the same day call and service. Had springs and rollers replaced. Great work! Highly recommend Precision
- Mike Watkins
Thank you so much for your repeat business and the recommendation. We love seeing our customers so pleased with the service they received!
Apex, NC
Very professional and efficient
- Jim & alicia Mcgrody
Thank you, we appreciate your business and the five star review!
Apex, NC
Scotty, both kind and professional, came out and installed a new keypad, but he also took the time to check over the general operation of both our garage doors. He gave many helpful hints on how to best care for them in order to get a long life out of them. Excellent service!
- Kristin Graham
Scotty is a valued member of our team, so happy to hear he provided excellent service. We appreciate your business and please let us know if we can help in the future.
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Yes, Precision Door was professional and courteous and did a great job. All repairs were completed quickly and efficiently. They pointed out issues with both garage doors and replaced items before they could cause problems. I’m very happy to have two doors that are now safe and working properly. Thanks for a great job!
- Kathy Palmer