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about Precision Garage Door in:
Cary, NC
Precision Garage Door of Raleighhas received 236 reviews, averaging 4.94 Stars:
Cary, NC
Cary, NC
Evan Kopel from Precision did a great job repairing my garage door! One of the springs broke. The springs were replaced, along with a few other aging parts that needed replacing. The door now works much better (quieter and smoother) than it did before the spring broke. Everything was carefully explained before the work was done and several options provided, highlighting the ones that were most important. I would most definitely call him Evan again! Precision was great to send Evan just a few hours after I contacted them! Evan was fully equipped to do all the repairs on his first visit!
- George Amato
Cary, NC
Yes, the technician did the good job, I have no issues with him. But, I had a broken belt, instead of just replacing it he replaced the whole assembly. As per him it is company policy to replace the assembly, I think it is not necessary, I just need the belt. It cast me way more than I expected.
- Mohammed Aleem
Product:
Cary, NC
Scotty was great and did not pressure me on any repairs beyond what was needed.
- Elizabeth Scott
Cary, NC
Michael Ottosen did a great job serving our garage door. The torsion spring and belt rail were broken. Michael arrived on time, explained the issues well, and provided me with options to consider the cost and longevity of the parts. The reapair was completed in a timeline maner with no disruption on my work schedule.
- Rafael Agostini
Cary, NC
Evan Kopel repaired our broken garage door opener issues. He was very courteous, professional and answered my endless questions!
- John Lang
Cary, NC
Andy was very quick and professional and did a great job with the repair.
- Kerry Swank
Cary, NC
At 10AM Saturday Morning, our Garage Door Spring sprung with a loud "Bang". Both our cars were trapped in the garage as we could not ascertain a way to open the door manually. My wife did some quick research on the Internet and saw the fabulous Reviews for Precision Garage Doors, so at 10:30AM I gave them a call. I spoke with a delightful lady who said they could have a Technician at our home by 2PM. Evan Kopel arrived at 1:30PM and was quickly able to raise the door so we were able to get our cars out. He then did a Safety Inspection which revealed that much of our Garage Door system was in need of maintenance. That was not surprising as our home was built in 2004. We purchased the home in 2012 and have only had the Garage Door serviced once, likely about 10 years ago. Evan then presented us with three Repair Options, showing pricing for the "Must Do" (replace the Spring) and two "Should Dos" (replace the Rollers and also other components), He clearly and professionally explained the rationale for each Option. Given Evan's attention to detail, we elected to get all the work done - which Evan immediately began to do. The work was completed in less than an hour and we were delighted to receive a Military Discount which saved us almost $100. Having learned our lesson we plan to have Evan revisit on an annual basis to Inspect the Garage Door system and perform any necessary maintenance so we will not encounter any future surprises like the one we received last Saturday Morning. Great Job Evan - Thank You!
- Richard Dooley
Cary, NC
You were recommended to me by Rich Cohen. I’ m very satisfied with th service. The technician was very polite and knowledgeable. He inspected every- thing and diagnosed the problem right away. So he worked on it and finished the job in no time. Thank you so much. I know I’ll recommend your Company to my friends & neighbors.
- Sonia Medinae
Cary, NC
Tech did a great job balancing the garage door as well as making adjustments to make door run smoother and more efficiently.
- Nick Prato
Cary, NC
Previous service and I purchased my current garage door from them. Only reason I didn't give them a 5 star rating is my repair order was not completed on the first 2 occasions because of a "computer glitch". On the 3rd try I got a repair tech. Gray did an excellent job and explained & showed me everything he was doing.
- Robert Lebowsky
Cary, NC
Mr. McCann arrived shortly after he call, inspected the door and proceeded to fix it and it worked great. We appreciated his politeness and professionalism. Will definitely continue with Precision Doors in the future.
- Marget Wall
Cary, NC
Appreciated the expertise and quality of installation. The work scope was thorough and we look forward to a renewed garage door opener assembly.
- Danny LaBelle
Product:
Cary, NC
Fast, reliable service. The technician was very knowledgeable and helpful. Highly recommend!
- Anonymous
Product:
Cary, NC
Several neighbors recommended Precision based on their positive experiences. We appreciated the quick response. Chris C. was knowledgable and professional. He did a great job explaining options and completing our repair.
- Karen Owens
Cary, NC
Great response time for repair.
- Vincent Cacace
Cary, NC
We have a newly built home and after 3 years I woke up this morning to a broken garage spring. I called the company who installed the system only to be told that the next service call would be mid next week, which was unacceptable! I’ve worked with Precision Garage Doors back in New York and know them to be of the highest quality. I gave them a call and was informed that they would be out within a couple of hours. Our tech was Tim McRea who was awesome. He quickly diagnosed the problem and provided options for me to select from which fixed the problem. This will once again be my go to company for solutions!
- Derrick Jones
Cary, NC
Your team at three did a wonderful job and very knowledgeable on the system and how to program the cars and the myQ app. They double checked everything and that is a welcome event.
- Billie & mehre Higgs
Product:
Cary, NC
Our garage door spring broke on a Saturday. I called Precision and they had a tech Michael Ottoen here Monday morning. Michael was very knowledgeable of garage door parts and mechanics. He identified the problem and expalined options to fix the spring and replace other parts that would otherwise require replacement in the near future. Michael make the corrections and the door now functions as expected. IMichael was friendly and easy to discuss options. I recommend Presicsion to others based on this occurance.
- Jack Goggins
Product:
Cary, NC
John, Install Team, Thanks for the quick and professional service you provided. I love the new doors and opener, so quite and smooth. The new ability to remotely open-close the doors is very handy. Steve
- Steve Michael
Cary, NC
I met the tecnition Richard McCann a few months ago working on my neighbors garage door. Was so impressed with this young man wanted him to take care of my garage problem, did a great job.
- Dick Arsenault
Cary, NC
A big shout out to Thomas for a great job replacing our torsion spring and bearings. He has a good mix of technical and interpersonal skills. He was engaging and pleasant to work with. In the technical arena he is a good diagnostician which inspired confidence in his abilities. Overall, a great guy who deserves five stars plus if one can award more!
- Peter Dimeo
Cary, NC
Replaced anold garage door and opener. The people were prompt, easy to work with and professional. I would highly recommend Precision Garage Door.
- Greg Price
Product:
Cary, NC
Greg gray did a wonderful job with my replacement of the garage door opener. He was wonderful at explaining everything to me and showing me what I needed to know. I would highly recommend Greg as a skilled technician.
- Judy Smith
Cary, NC
Scotty came out and was wonderful. Explained everything going on and recommended a new door as ours was original to the house. Fantastic service, great guy.
- Matt Mccallum
Cary, NC
Richard McCann was very professional and knowledgeable. He explained everything and answered all our questions. He exceeded our expectations!
- Judy Williams
Product:
Cary, NC
Great job and very courteous
- Jennifer Guillory
Cary, NC
Michael Ottosen made some repairs to our garage door. He was friendly, outgoing and knowledgeable. He was on time and efficient. The highest compliment I can give is to say “they do what they say they will do “. I would recommend Precision to anyone.
- Bob Mcilveen
Cary, NC
Richard came out to look at my best option. Repair or replace. We both agreed to replace. He was very courteous and knowledgeable. Within two days the installation crew of two, Luke and Edward, came and in about 3 hours completed my doors. Both were very hard workers and nice. I am very pleased.
- Larry Kingsley
Cary, NC
Precision responded very quickly to my call. Chris that came was polite, respectful, and knowledgeable. He fixed our problems quickly. Thank you.
- Julie Kemp
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Precision Door installed my garage doors years ago. When the spring broke yesterday, I called them and they scheduled a service appointment the next day. Andy arrived to replace the spring and was finished in 30 minutes. He was very friendly and professional and the entire experience was painless and efficient. Great company with wonderful employees!
- Colette Dishakjian