4.9 1 2 3 4 5 364 Reviews

From Cary, NC Homeowners

Garage Door Repair in Cary, NC - Page 3

Precision Garage Door

Same-day garage door repair in Cary, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Cary, NC FREE Service Call Over $250 With Any Repair

Serving Cary, NC

Proudly serving the Cary, NC community with same day service.

Service truck

Local Garage Door Repair in Cary, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Cary, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Cary, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Cary and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Cary, NC

Serving Cary, NC

and surrounding communities

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What Customers are Saying

Summary based on the 363 most recent customer reviews

Precision Garage Door of Raleigh is described very positively by Cary customers as a responsive, professional garage door provider that delivers fast repairs, clear communication, and knowledgeable service. Reviewers repeatedly praise technicians for arriving on time, explaining options clearly, completing work efficiently, and leaving doors operating smoothly. Many customers also highlight the company’s friendly approach, straightforward recommendations, and strong repeat-business loyalty.

What Customers in Your Area Mention Most

Responsiveness (129) Customers frequently praise fast responses, same-day or next-day scheduling, and technicians who arrive promptly or even ahead of schedule. Professionalism (121) Reviews consistently describe the team as professional, courteous, respectful, and well prepared throughout the service visit. Expertise (113) Customers often say technicians are knowledgeable, skilled, and able to diagnose issues quickly while clearly understanding garage door systems. Communication (105) Reviewers regularly value clear explanations of the problem, repair options, pricing, and maintenance guidance, along with helpful updates before arrival. Speed (92) Many customers note that repairs and installations are completed quickly, often in under an hour or within the same visit. Service (88) Customers frequently praise the overall service experience, including helpful office support, attentive technicians, and strong customer care from start to finish. Friendliness (81) Technicians are often described as friendly, personable, kind, and easy to work with, which customers say makes the experience more pleasant. Workmanship (74) Reviews highlight quality repairs and installations, with doors, springs, openers, rollers, and seals restored to smooth, reliable operation. Value (28) Several reviewers mention fair pricing, reasonable quotes, transparent estimates, or good value for the work performed.

Recent Reviews from Cary, NC

Rodrigo Senra

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 10/01/2025

I was struggling with a phantom beep in my garage door opener for a month, been through a couple vendors without solution. Precision's technician John immediately diagnosed my known problem and even uncovered a couple of latent ones. They know their business.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the wonderful review and kind shout-out. We appreciate your feedback and insight into your visit with our Precision Garage Door Service team. We always love to hear from customers and our team, thank you! Have a wonderful week!

John Patton

Technician: John Patton

Service: Garage Door Repair

Product: Springs

Chris Oravetz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 09/30/2025

Great service. I would not hesitate to use again.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the wonderful review and kind shout-out. We appreciate your feedback and insight into your visit with our Precision Garage Door Service team. We always love to hear from customers and our team, thank you! Have a wonderful week!

Service: Garage Door Repair

Product: Springs

Paul Rozvadovsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 09/13/2025

Exceptional service provided by John Patton, but started with great phone conversation with Customer Service (Ms. Gracia?), followed with informative visit "heads up" message, listing the Technician's name and picture. Our door (installed by other Company, now out of business) was a notch up from the "bare" contractor grade, but the original hardware was cheap, worn out, and causing issues (likely contributing to the spring breakage; the reason we called). John politely and patiently presented us with three clever options, from bare fix (but with better grade components) to complete hardware swap and extensive tune up). We were happy with our selection, and John also left us with professional recommendations, which I will put to use immediately. I specifically requested a "door sticker" and a business card, but certainly will never forget whom to call, when professional-grade service or maintenance is needed. Thank you, Team Precision Garage Door Service!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous shout-out and kind words. We appreciate your feedback, insight and thoughtful words on your experience with our Precision Garage Door Service crew. We are overjoyed you chose us and supported us here with your review! Thanks again!

John Patton

Technician: John Patton

Service: Broken Garage Door Spring Repair

Product: Springs

julie camia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 09/03/2025

Aaron Bean is outstanding! He is knowledgeable, hardworking, courteous, and a great communicator. I had all the confidence my garage door would be repaired correctly. I am grateful Aaron took my call for assistance!!!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the kind words, thoughtful feedback and insight into your visit. We appreciate you sharing with our Precision Garage Door Service team. Thanks again! Have a great (almost) weekend.

Service: Garage Door Repair

Product: Rollers

Amy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 09/01/2025

Precision was great to work with. Easy to get a repair within 24 hours and on a holiday no less. My technician, John P was great. He was very polite, explained everything, and had the door repaired in no time. I would definitely recommend him.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!

John Patton

Technician: John Patton

Service: Garage Door Repair

Product: Springs

Virginia Wagner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 08/30/2025

Richard McCann installed springs, cables, spring anchor plate and end bearing plates. Richard was very professional and efficient. He is a real gentleman! I applaud your company for having Richard as your employee. Ginny Wagner

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Springs

Cristine Tarpey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 08/27/2025

Chris was a pleasure to work with. He explained everything he was doing and why. I would highly recommend Precision Garage Door Service. Thanks for a job well done.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review and shout-out. We appreciate you sharing, taking the time to provide feedback and clarity. Thanks again! Have a great week!

Chris Colucci

Technician: Chris Colucci

Service: Garage Door Repair

Product: Springs

Andria D'Errico

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 08/15/2025

Today I had Richard Sanchez come out to repair the seal on the bottom of the garage door. Last year you had sent someone out, they said the seal was no longer available and had to be ordered, but it was never done. Today Richard evaluated it, came up with a plan to replace it since it was no longer available, and got it taken care of today. He was professional, respectful, and explained what he could do. He then explained and demonstrated to me the periodic maintenance that should be done to keep the door in good repair. I was very happy with the work that was done and especially with Richard.

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Repair

Austyn Case

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 08/05/2025

Scotty was efficient, informative and very friendly!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.

Scotty Johnson

Technician: Scotty Johnson

Service: Install Garage Doors

Linda Washabaugh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 08/05/2025

Richard Sanchez showed up on time and displayed excellent communication and technical skills in installing our new garage door opener. He went above and beyond in customer service and satisfaction. We were completely satisfied with the product and installation.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Opener Install

Product: Garage Door Opener

Bill Murdza

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 08/01/2025

Aaron Bean was courteous and quickly understood the issue and wrote up a quote a short time afterwards. We agreed on the approach and he went right to work on the repair. Once complete, the door operated properly once more and he answered all my questions. Professional and efficient!

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful rating and support on your experience with our Precision Garage Door Service team. Have a wonderful weekend and reach out for any further garage door needs. Thanks again!

Service: Garage Door Repair

Product: Springs

Tim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 07/29/2025

Fast and simple fix

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful 5-star rating. If you have further feedback, please feel free to use here or directly share with us. We appreciate you sharing with our Precision Garage Door Service team and for supporting us. Have a lovely week!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Richie Richards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 07/25/2025

The Technician Tim McRae arrived on time and was quick determining all the repairs that need to be done. Tim took time to explain the options and made the repair in a timely manner. Great job and we are pleased with the results.

Response from Ashley Gammon, General Manager Business Owner

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

Tim McRae

Technician: Tim McRae

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

James Simpson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 07/23/2025

The should be a 6 star option for exceptional service. The website scheduling is incredible and works! The service technician, Richard, was friendly, professional and knowledgeable. He created a quote, had all parts needed and performed the repair quickly. Went beyond just fixing it, and adjusted opener and lubricated everything. Exceptional company.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and 5-stars! We appreciate you taking the time to share with us at Precision Garage Door Service. Our crew loves to hear feedback and insight into your visit so this is always welcomed and appreciated. Have a fabulous rest of your week, reach out if you need any garage door help!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Debra Gressen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 07/23/2025

The technician was very professional and definitely knew his product. He explained everything very well and answered our questions. He was courteous and polite!

Response from Ashley Gammon, General Manager Business Owner

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Opener Install

Product: Opener

Allen & Judy Patterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 07/22/2025

Andy Maynard has serviced our garage door since 20022 and we feel he’s the very best! He is polite, kind,knowledgable,on time and good about sending texts and calls about when he will arrive. He explains how we can maintain our garage door and how to open it if it doesn’t work and we need to get our cars out.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and 5-stars! We appreciate you taking the time to share with us at Precision Garage Door Service. Our crew loves to hear feedback and insight into your visit so this is always welcomed and appreciated. Have a fabulous rest of your week, reach out if you need any garage door help!

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Opener Repair

Kelley West

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 07/22/2025

We ordered new doors 5 weeks ago with Andy saying it would take 2-4 weeks. Still haven’t heard anything. There’s a slight disconnect on when doors come in and what your reps are telling people.

Response from Ashley Gammon, General Manager Business Owner

Hi Kelley! Thank you for reaching out on your latest experience with Precision Garage Door Service. We are disappointed to see this review. We spoke with our internal team, and they shared that there was an email from them on 6/25/25 at 9:09am. Did you receive this? If not, please be sure to check your spam as well. Also, it looks like in our system that your ordered door is scheduled to be installed 7/30/25 so a bit over a month. Also, we wanted to note that because you ordered custom doors, those do have that time frame, but our team should have communicated that. Our internal team is more than happy to speak with you on this and make sure you are satisfied as well as we are all on the same page. We are here for you and your garage door needs. Ashley, our GM is here to speak with you if you would prefer. Please do not hesitate to reach out and ask for her. Truly, we apologize for any confusion and miscommunication, we want to make certain we align here. Please reach out and we can discuss further. Thank you, Kelley! We appreciate you.

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Repair

Product: Garage Doors

George Kozlow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 07/19/2025

Aaron Bean is very knowledgeable and professional. You should give him a raise.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the 5-star rating and wonderful words. We appreciate your business, support and feedback. If you have any other questions, please reach out. We are always here for your garage door needs at Precision Garage Door Service. Thanks again!

Service: Garage Door Repair

Ajay Vattikuti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 07/15/2025

Hi Ashely, I am very disappointed and frustrated with your service, I feel like got cheated and ripped off. I have Wayne Dalton garage doors which was installed by builder and looks like having issue with torsion springs. Your service guy mentioned these springs cannot be replaced at all and we must completely change everything and quoted around $2,250. I asked him few times to confirm if it is possible to just replace springs, and he said no it cannot be done and only option is to replace everything and that's what we do for everyone. I believed him and paid it. Later found out that Torque master torsion springs can be replaced just for $500. I believe you guys are completely dishonest and unfair, I called your company to diagnose the issue, if you guys don't have the parts to replace or if you don't do maintenance on Wayne Dalton system, you need to mention we don't do it, so that I could have called Wayne Dalton company for service or someone else who can do the job. I could have fixed it for around $500 instead I paid around $2,300. I called your company and told them what happened, and they gave refund of around $800. I certainly appreciate that, but it would be nice if you are fair to customers. Thanks, Ajay

Response from Ashley Gammon, General Manager Business Owner

Hi there! We appreciate all feedback and are always striving to ensure our customers are satisfied with both the quality of our work and the value they receive. Our technician thoroughly reviewed the scope of work needed to safely and effectively convert your Wayne Dalton TMS spring system to a standard torsion system—a necessary conversion due to the proprietary nature of TMS systems. You were provided a detailed estimate beforehand, and you signed off on the work before any repairs began. We truly understand your feedback and feelings. As we have discussed and worked through, a refund was issued, and we want you to know we are here for you. We are always looking to do quality work and an honest job with our customers. If there is anything else youd like to discuss, please reach out directly to us. Thanks again, we appreciate your feedback and for working together!

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Repair

Product: Garage Door Opener

cindy chalker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 07/15/2025

Precision Garage Door did a wonderful job for us. They responded promptly, fixed my issues the same day and were very pleasant to work with. I will defiantly choose them again.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Tim McRae

Technician: Tim McRae

Service: Garage Door Repair

Bernard Lynch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 07/12/2025

Aaron Sweet did a awesome job

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Service: Garage Door Repair

Product: Springs

Eric Moore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 07/11/2025

Needed Garage door fixed, wife looked y’all up so I reached out. Technician Richard Sanchez very knowledgeable, took care of business had everything up and running in no time. Highly recommend him and y’all’s all around service. Much Appreciated God Bless!

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Repair

Product: Garage Doors

Richard Agnew

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 07/09/2025

The service was prompt. The technician (Richard) was knowledgable and professional. He diagnosed that our 12 year old opener motor had seized. He offered replacement options and quickly installed the new model that we selected.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the glorious review and shout-out! Our Precision Garage Door Service team appreciates your business and support. Have a wonderful week and reach out for any further garage door needs. Thanks again!

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Install

Product: Garage Door Opener

Bob Umstead

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 07/06/2025

Garrett was easy to work with and very professional. He showed me everything that his inspection determined that needed to be corrected and was thorough in his description.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the wonderful review and shout-out. We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for your garage door needs. Have a lovely week!

Service: Broken Garage Door Spring Repair

Danny LaBelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 07/02/2025

Easy replace of broken cable

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the glorious 5-star rating and review! We appreciate the honest feedback and wonderful shout-out on our team and your experience. Thanks for sharing with our team at Precision Garage Door Service. Have a wonderful day!

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Opener Repair

Keith Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 06/29/2025

Great job! Quick and smooth. Arron is a super nice guy!!

Service: Garage Door Repair

Product: Springs

Phyllis Kauffman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 06/26/2025

John Patton was so helpful when our garage door would only open half way. He reset the door memory and explained how it happened. If we ever have problems again he would be the one we would ask for. Thank you John.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the kind words, shout-out and feedback! We appreciate you sharing with our Precision Garage Door Service team. We are always here for your garage door needs. Thanks for sharing! Have a great week!

John Patton

Technician: John Patton

Service: Garage Door Repair

Mark Mosley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 06/25/2025

We were extremely pleased with the service provided by our Precision technician. Andy Maynard was outstanding. Mr Maynard was knowledgeable, personable, and customer focused. In fact, he went the extra mile and took the initiative to ensure that our job was fully completed today despite an issue that could have caused a delay in wrapping up our job in a timely manner. Based on our interaction with Andy Maynard, we highly recommend Precision.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the kind words, shout-out and feedback! We appreciate you sharing with our Precision Garage Door Service team. We are always here for your garage door needs. Thanks for sharing! Have a great week!

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Lisa Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 06/23/2025

Greg Gray responded to our residence at the promised time for same day service! He is extremely knowledgeable in his field. He identified the problems and explained which parts needed to be replaced to fix our garage door. He was extremely professional, respectful, and honest! We appreciated his kind, compassionate personality as well. Because of Greg, we will be Precision Door costumers for life!

Service: Garage Door Repair

Product: Cables

Mahammed AKram

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Cary, NC 06/20/2025

Great customer service and have knowledgeable Technicians

Chris Colucci

Technician: Chris Colucci

Service: Garage Door Repair

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Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
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Suite 201

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Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

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Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
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Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

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Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502