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Read what people are saying
about Precision Garage Door in:

Cary, NC

Precision Garage Door of Raleigh
has received 336 reviews, averaging 4.89 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Greg Gray responded to our residence at the promised time for same day service! He is extremely knowledgeable in his field. He identified the problems and explained which parts needed to be replaced to fix our garage door. He was extremely professional, respectful, and honest! We appreciated his kind, compassionate personality as well. Because of Greg, we will be Precision Door costumers for life!

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Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great customer service and have knowledgeable Technicians

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Chris Colucci Service Provided:
Garage Door Repair

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a really good experience with Precision. Our garage door gave out after about 20 years of use. They were very responsive and came out the next day. Andy Maynard was very easy to work with, knowledgable, professional, and also sensitive to our budget concerns. He diagnosed the problem and walked us through several options, including repair vs replacement, with a no-pressure approach. We decided to replace the door (insulated steel door) and will schedule service as soon as it arrives. He and a colleague were also able to lift the door as my wife and I could not open it, which allowed us to get our second car out. That was a big help! It has been very easy to work with Precision, and it’s been a very good experience so far!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the wonderful shout-out and feedback! We are overjoyed to hear your insight into your visit. We are always here for you and yours at Precision Garage Door Service. Reach out for any further questions on your garage door! Thanks again.

Andy Maynard Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision tech Richard Sanchez did a great job explaining the repair options and performed the work decided upon in quick order. Left the work area clean afterwards. Would use again and recommend. Thanks for a professional job.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the wonderful shout-out and feedback! We are overjoyed to hear your insight into your visit. We are always here for you and yours at Precision Garage Door Service. Reach out for any further questions on your garage door! Thanks again.

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very responsive. Technician courteous and professional.

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A Response from: Ashley Gammon, General Manager

Wonderful to hear and see this review! Thank you for the thoughtful and kind review and words. We appreciate you sharing, supporting and choosing our Precision Garage Door Service crew. Have a great week!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had precision come give me an estimate on a issue with my garage door. The salesman/repair man came to my house. Very polite and friendly gentleman. He told me that needed a new spring for my garage door and he quoted me $1600 for the repair. Unfortunately I found the price a little high, I called another company and got the repair done for $400.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the honest feedback. While we are disappointed to hear this, we understand your concern. We always take great pride in our work as the craftsmanship and our highly skilled team offers a unique quality that is hard to come by! If you ever need us, we are here! Thank you for sharing.

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy was knowledgeable, personable, and very efficient. He diagnosed my problem, gave me a frank rundown of the issues, supplied a recommended fix with costs, and installed a replacement unit in no time.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the joyous review, support and kind feedback. We appreciate you sharing with our crew at Precision Garage Door Service. Thanks again!

Andy Maynard Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Brian is SUPER! Arrived on time, efficient, professional, and personable. Brian not only fixed my problem, he also noted another area that wasn't installed properly and said he'd get someone to fix it also. So glad I bought my door from you!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the joyous review, support and kind feedback. We appreciate you sharing with our crew at Precision Garage Door Service. Thanks again!

Brian Baker Service Provided:
Garage Door Repair

Technician: Brian Baker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service from start to finish Evan was A+ on handling all aspects, replacing my motor and refurbishing garage door like brand new.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the wonderful feedback. We appreciate you sharing with us at Precision Garage Door Service! Have a lovely weekend and reach out if you need anything!

Evan Kopel Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was very pleasant. We will see to give final results when the project is complete.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fabulous review and rating. We appreciate your kind words, thoughtful feedback and insight. We are always here for you and yours! Reach out if you need anything further from our Precision Garage Door Service team. We are more than happy to help you with your garage door needs. Thanks again!

John Lefevre Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Estimator: John Lefevre
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Couldn’t be happier with the quality, customer service and explanations I received today from Aaron. If your garage door needs some TLC, use this company. You won’t regret it.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful and thoughtful review. We appreciate your kind 5-star rating and kind words on our team! If you need anything, please reach out to our Precision Garage Door Service crew. Have a great day!

Service Provided:
Garage Door Repair

Product:
Cables

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent customer service! Very prompt on arrival time. Excellent knowledge of service requested Excellent communication with me and presented all options available. Would request him for next service visit.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the fabulous shout-out and review. We love seeing this, are truly grateful for the support and for sharing your insight into your experience with our Precision Garage Door Service crew. We appreciate you! Have a wonderful week ahead.

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The people at the company were polite, professional and answered my call promptly and send a staff member to my home the next day. The problem could not be fixed at the time - the garage door opener dates back to the 1990s - but I am scheduling a time for it. I did not use any advertising - it was a personal recommendation by a relative who had had good results from using Precision.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Tim McRae Service Provided:
Garage Door Opener Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with the service.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!

Garrett Yeager Service Provided:
Garage Door Opener Repair

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very high priced company.

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Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

good job

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the review. We love to see that rating and shout. It means a lot to hear this honest feedback and wave of support! Have a wonderful day and rest of your week. Thanks again!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez came out promptly and worked hard and efficiently to repair my door. He provided great education on maintenance. Very Satisfied Customer!

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Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Door provided excellent communication throughout the process. Was very happy that Precision Door could have someone out the same day to fix the problem. I was contacted prior to the visit by the technician, Aaron, (who provided a nice profile so that I would recognize him as he came on our property). Aaron reviewed the situation and provided multiple quotes for solutions to the issue. We selected the solution and he installed the new unit. He thoroughly tested the unit, remotes and keypad to insured complete satisfaction of the installation. We really appreciate his attention to detail throughout the process and explaining in detail what the solution would be and how it would resolve the issue. Overall, it was an excellent experience and met our expectations.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Page was awesome. He examined our situation and after checking with us gave us is recommendation. He was very informative and explained all options. He was particularly kind and courteous to my wife

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Page Ellison Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Estimator: Page Ellison
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great experience! Called Tue afternoon, Tim shows up at 8am the next morning to replace our 27-year-old, dried-out, brittle garage door bottom seal that was missing a 2-foot section that had cracked & broke off, leaving an opening for critters. The old seal didn't cooperate with the extraction, but Tim was able to promptly remove it, then installed a new retaining rail and bottom seal (new seal would not fit in the old retainer), all in less than an hour. We now have a completely sealed the garage door again. Yay, no more mice & snakes in the garage :-).

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Tim McRae Service Provided:
Garage Door Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Aaron was friendly, professional and knowledgeable. He gave me my different options and fixed my door quickly and the price is about what I would expect. I would definitely hire him again!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review. We are overjoyed to hear that you enjoyed your visit with us. Please reach out to our Precision Garage Door Service crew for anything else. Have a lovely week!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My technician Richard Sanchez was very professional and identified a safety issue where a supporting brace had pulled away from the wall which could have caused significant damage. The reason for the call was to replace the rubber seal on the bottom of the door. He inspected the other parts of the door where he found the above issue. He explained the work that was required and completed everything in a timely fashion.

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Richard Sanchez Service Provided:
Garage Door Repair

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tim McRae was on time, professional and very personable. A pleasure

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Tim McRae Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I received great customer service but I do believe the the "reprogramming charge" of $160.88 was a bit expensive. R, Elmer Wilson

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Tim McRae Service Provided:
Garage Door Opener Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The experience was a very good one. Garrett is a very talented and capable young man as well as proper and efficient. He took care of the situation in a precise and quick manner.

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A Response from: Ashley Gammon, General Manager

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

Garrett Yeager Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Garrett Yeager
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called for service on one inside control station that was not working. Chris arrived exactly at the scheduled time and switched out the defective device. Two years after it was installed, it was covered by the warranty.

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A Response from: Ashley Gammon, General Manager

Thank you so much! We appreciate your business and support. Thanks for sharing with us today and shouting-out our team! Have a great rest of your week and reach out if you need anything!

Chris Colucci Service Provided:
Garage Door Opener Repair

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was knowledgeable and polite. He gave me some options that would remedy the problem, he did not try to push us into more than we needed.

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A Response from: Ashley Gammon, General Manager

Thank you so much! We appreciate your business and support. Thanks for sharing with us today and shouting-out our team! Have a great rest of your week and reach out if you need anything!

Chris Colucci Service Provided:
Garage Door Repair

Product:
Springs

Technician: Chris Colucci
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very thankful to Scotty for his very professional service on our garage door. I was notified that he was on the way and when to expect him. He is very pleasant and took his time to explain what was broken and needed to be repaired. He presented three different options to choose from and never pressured me to choose any of them. He completed the repairs in the exact time he told me to expect. When he was finished with the repairs he asked me to call back if any problems. I am very pleased that we choose Precision and again, very thankful for the wonderful work Scotty did.

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A Response from: Ashley Gammon, General Manager

Thank you so much! We appreciate your business and support. Thanks for sharing with us today and shouting-out our team! Have a great rest of your week and reach out if you need anything!

Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a great experience with everyone involved, especially our installer, Lucas, who was very personable and professional. We love the new doors and appreciate the input from Chris in making the right selection to meet our needs and taste.

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A Response from: Ashley Gammon, General Manager

Steve, We appreciate you sharing your experience with us! We're so pleased to hear that Chris provided options that suited your needs and Lucas was able to bring that vision to life with his installation service. Thank you for entrusting Precision Garage Door with your garage door needs! Regards,

Lucas Fisher Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Lucas Fisher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy did a great job of fixing our garage door. Great service! Thanks!

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A Response from: Ashley Gammon, General Manager

Thank you so much Jennifer for sharing your positive 5 star feedback! We appreciate you choosing Precision Garage Door to serve your garage door needs. Kind regards,

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
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