5.0 1 2 3 4 5 465 Reviews

From Chapel Hill, NC Homeowners

Garage Door Repair in Chapel Hill, NC - Page 11

Precision Garage Door

Same-day garage door repair in Chapel Hill, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Chapel Hill, NC FREE Service Call Over $250 With Any Repair

Serving Chapel Hill, NC

Proudly serving the Chapel Hill, NC community with same day service.

Service truck

Local Garage Door Repair in Chapel Hill, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Chapel Hill, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Chapel Hill, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Chapel Hill and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Chapel Hill, NC

Serving Chapel Hill, NC

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 422 most recent customer reviews

Precision Garage Door of Raleigh earns consistently strong praise from Chapel Hill customers for fast response, clear communication, and skilled technicians who explain issues and options in plain language. Reviewers repeatedly highlight punctual, professional service, thorough repairs and installations, and a low-pressure approach that helps customers feel informed and confident. Many also note reliable same-day or next-day appointments, careful workmanship, and doors running more quietly and smoothly after service.

What Customers in Your Area Mention Most

Responsiveness (171) Customers frequently praise how quickly Precision Garage Door of Raleigh responds, often offering same-day or next-day service and getting technicians out promptly when issues arise. Professionalism (154) Reviewers consistently describe the team as professional, courteous, respectful, and easy to work with throughout the service experience. Communication (149) Many reviews commend clear explanations of the problem, repair options, costs, and next steps, with technicians taking time to answer questions and keep customers informed. Expertise (137) Customers regularly note that technicians are knowledgeable, thorough, and able to diagnose garage door issues quickly and accurately. Speed (123) Reviews often mention fast repairs, efficient service, and jobs completed quickly without sacrificing quality. Friendliness (112) Technicians are often praised for being friendly, personable, patient, and pleasant to have in the home. Reliability (101) Customers value that appointments are kept as scheduled, calls are returned, and promised work is completed dependably. Workmanship (98) Reviewers frequently mention excellent repair and installation quality, neat work, thorough fixes, and doors operating better, smoother, or quieter after service. Trustworthiness (74) Many customers appreciate the honest, low-pressure approach, noting that technicians recommend only needed work and provide straightforward guidance.

Recent Reviews from Chapel Hill, NC

Kevin Tewes

Google 1 2 3 4 5

Scotty provided great service today.

Response from Ashley Gammon, General Manager Business Owner

Nice to hear that Scotty earned a 5 star rating. We appreciate you taking the time to leave us a review.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Laurie Thurber

Google 1 2 3 4 5

My garage door broke at 8pm last night and Scotty Johnson was at my house at 8:30am the next morning fixing the door. Incredibly responsive and professional! Thank you!

Response from Ashley Gammon, General Manager Business Owner

We appreciate the feedback Laurie. Thank you for the review and 5 star rating.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Kelly Gilmore

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave us a 5 star rating.

Service: General repairs & installation

JAMES NORWOOD

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My door was installed by jonathan (think that is his name) He did an excellent and professional job. I was very impressed with his personality and work ethics.

Service: Install Garage Doors

UNC Finley Golf Club

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Technician was very thorough and pleasant. Showed up on time, actually early. Will absolutely use your company again

Service: Garage Door Repair

Product: Springs

Donald e Vaughn jr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I had a Precision Garage door for years. I am now buying my second door. I have dogs and I am constantly opening and closing the garage door. The Precision Garage door has never failed. I also like the quick service for maintenance of the door and the great and overly friendly technicians. I will not buy from any other company.

Service: Install Garage Doors

Product: Garage Doors

Michael Lemon

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for your 5-star review! We appreciate your support and are glad to hear you had a positive experience with Precision Garage Door Service in Morrisville.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Alice Chuang Ivester

Google 1 2 3 4 5

Richard at precision was great! He was very professional and explained the issues clearly. Also, Precision was able to schedule someone to come out within 24 to 48 hours and it was even during the Thanksgiving holiday week. We will definitely be using them for all of our garage door needs in the future!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Richard provided professional service and that we could accommodate your schedule during the holiday week. We look forward to assisting you with all your garage door needs in the future!

Service: General repairs & installation

Harriet Crisp

Google 1 2 3 4 5

He was just wonderful and very professional.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that our technician provided you with wonderful and professional service. Your satisfaction is important to us.

Service: General repairs & installation

Chad Lambert

Google 1 2 3 4 5

Michael Ottosen did a great job with my garage door. He gave me different options for my repair. Awesome job, works great!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your 5-star review! We will share this Michael to let them know to keep up the amazing work.

Service: General repairs & installation

Janerio Farrington

Google 1 2 3 4 5

The garage door emergency was repaired quickly after my call to Precision. Thank you Scottie for your rapid response and knowledge of garage doors.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear Scottie provided a quick and knowledgeable response to your garage door emergency. Your satisfaction is important to us!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Larry Manaugh

Google 1 2 3 4 5

Michael Ottosen is the best. Super knowledgeable. Really a great experience all around. Recommend highly and will use again. Thx.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the kind words and positive review. We truly appreciate your business!

Service: General repairs & installation

Matt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My garage door motor quit the Wednesday before Thanksgiving and I called the company who installed it for service. I was told the service center would be closed until Monday and to call back. After a quick search of other options, I came across Precision and gave them a call. A very helpful person answered and said she could schedule a repair for that Friday between 8-12p. Richard McCann called about 8:30 to say he was on his way and arrived about 15 minutes later. He was personable, knowledgeable and very professional in going over my options for repair. We agreed on a motor/springs combo and the repair was done in less than 90 minutes. As others have commented, the markup on these items were ridiculous. However, I realize I am not simply paying for the parts but the labor, quality of work, service and my TIME. So, to have a daily necessity replaced professionally, by a quality technician in less than 90 minutes for the price I paid evens out in my mind. Great experience with Precision and will definitely call Richard again if future service is needed!

Service: Garage Door Opener Repair

Product: Garage Door Opener

Therisa Pienaar

Google 1 2 3 4 5

Scotty did a great job, getting our garage door fixed so that we could get our cars out. He was knowledgeable and easy to work with.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty was able to assist you effectively with your garage door. If you need further assistance, feel free to reach out.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Valerie Steenkamp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The installer was super friendly, helpful, and competent. He took time to explain the options and to install the app. We will absolutely recommend you to others.

Service: Garage Door Opener Install

Product: Garage Door Opener

David Tredwell

Google 1 2 3 4 5

Andy was fantastic! He managed to fix our (thoroughly busted) garage door, explain every issue, provide tips for maintenance, and get everything in working order in under an hour. Excellent service!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad Andy was able to fix your garage door efficiently and provide helpful maintenance tips. Your satisfaction is our priority!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

John Thompson

Google 1 2 3 4 5

Brandon did an amazing job.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Brandon provided amazing service. If you need assistance in the future, feel free to reach out.

Service: General repairs & installation

Julia Held

Google 1 2 3 4 5

Michael was very friendly explained the process. Helped me weigh the pros and cons. He was very efficient. He did a fantastic job

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Michael provided friendly and efficient service while explaining the process. Your satisfaction is important to us!

Service: General repairs & installation

Anne Sparks

Google 1 2 3 4 5

Michael Ottosen was great. Took his time to go over everything & explain how & why things were failing. I never felt pressure to buy or upgrade anything. I would definitely call him again!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear that Michael provided thorough explanations and a pressure-free experience. We appreciate your trust and look forward to assisting you again!

Service: General repairs & installation

Steve Kuenzli

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Fabulous service! Friendly, knowledgeable inspection of our old (broken) door - clear alternatives laid out. Hugely helpful installation service that went that extra bit above and beyond that will make me want to call them back next time. (And FAST!!!!! Our new garage door was up and running about 24 hours from the time we first called! OK, OK, I know everybody is not lucky enough to have a last-minute cancellation fall into their laps like that, but...)

Chris Colucci

Technician: Chris Colucci

Service: Install Garage Doors

Product: Garage Doors

Nancy Wall

Google 1 2 3 4 5

Brandon Mills provided great service. Answered all questions and gave simple, clear instructions.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear that Brandon Mills provided exceptional service and clear instructions. Your satisfaction is important to us.

Service: General repairs & installation

Gerald Koermer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Very happy with the service and results from the installation of my garage door. Installation went without a hitch. Personnel were very professional and easy to work with. Overall excellent job with no complaints

Service: Install Garage Doors

Mike Berkley

Google 1 2 3 4 5

Very happy. Quick turnaround and Jonathan and Chris C were very nice and professional.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you had a quick turnaround and found Jonathan and Chris C professional. Your satisfaction is important to us.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Eric Myerholtz

Google 1 2 3 4 5

Andy was very friendly and explained all necessary expenses very well. He provided excellent service. Thank you very much Andy.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Andy provided excellent service and clearly explained everything. Your satisfaction is important to us!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Debbie Howard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Greg was very prompt and excellent service

Service: Garage Door Repair

Product: Cables

Ron Reed

Google 1 2 3 4 5

Precision was able to make a same day appointment and Brandon laid out my options clearly without pushing me in one way or another.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad you appreciated the same-day appointment and Brandon's clear communication. If you need further assistance, feel free to reach out.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Nancy Farmer

Google 1 2 3 4 5

Scotty Johnson was so helpful explaining things so I could understand them. He was also very patient and I especially appreciated that. You are fortunate he is on your team.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We’re glad to hear that Scotty provided helpful and patient service. We appreciate your kind words about our team.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Sara Taylor

Google 1 2 3 4 5

Excellent service. Prompt and very courteous. Knows what was needed and carries all parts with him. Very pleased!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad to hear you were pleased with our prompt and courteous service. Your satisfaction is our priority.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Luis Buxo

Google 1 2 3 4 5

The technician, Brandon Mills, was thorough and quick, and the results were exactly what we expected.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Brandon Mills provided thorough and quick service, meeting your expectations. We appreciate your support!

Service: General repairs & installation

Hope Skilling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Came the same day I called & got the job done! The issue was more than what I thought but worth fixing in the Long run.

Service: Garage Door Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Chapel Hill neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
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Office: (919) 500-5160
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Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

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Office: (919) 230-6000
411 East Broad Street
Unit B

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3325 Durham-Chapel Hill Blvd
Suite 220A

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Office: (919) 626-3379
800 W Williams St
Suite 231M

Apex, NC 27502