5.0 1 2 3 4 5 460 Reviews

From Chapel Hill, NC Homeowners

Garage Door Repair in Chapel Hill, NC - Page 4

Precision Garage Door

Same-day garage door repair in Chapel Hill, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Chapel Hill, NC FREE Service Call Over $250 With Any Repair

Serving Chapel Hill, NC

Proudly serving the Chapel Hill, NC community with same day service.

Service truck

Local Garage Door Repair in Chapel Hill, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Chapel Hill, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Chapel Hill, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Chapel Hill and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Chapel Hill, NC

Serving Chapel Hill, NC

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 417 most recent customer reviews

Precision Garage Door of Raleigh is viewed very positively in Chapel Hill for fast response, professional technicians, and clear explanations that help customers feel informed and confident. Reviewers repeatedly praise same-day or next-day scheduling, courteous service, and repair work that leaves garage doors running smoother, quieter, and more reliably. Many customers also note honest recommendations, good communication, and a low-pressure approach that focuses on only the work needed.

What Customers in Your Area Mention Most

Responsiveness (145) Customers frequently praise how quickly Precision Garage Door of Raleigh responds, often with same-day or next-day appointments and rapid arrival after a call. Professionalism (132) Reviewers consistently describe the technicians as professional, courteous, punctual, and easy to work with. Expertise (123) Customers often highlight strong garage-door knowledge, accurate diagnosis, and skilled repair work that solves problems efficiently. Communication (118) Many reviews mention clear explanations, helpful walkthroughs, and proactive updates before arrival or during the repair. Speed (114) Customers repeatedly note quick repairs and efficient work that gets doors back in operation fast. Friendliness (101) Reviewers regularly describe the team as friendly, personable, patient, and pleasant to interact with. Trustworthiness (87) Customers value the honest, no-pressure approach, including straightforward assessments and recommendations that avoid unnecessary upselling. Workmanship (82) Reviews praise careful repair and installation work that leaves doors working smoothly, quietly, and correctly. Value (29) When pricing is mentioned positively, customers describe the service as fair, reasonable, cost-effective, or worth the price.

Recent Reviews from Chapel Hill, NC

Mike Wilkinson

Google 1 2 3 4 5

Aaron was absolutely awesome. On time, attentive, and explained everything very clearly.

Response from Ashley Gammon, General Manager Business Owner

Thanks for taking the time to leave a positive review, Mike. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local Holly Springs, NC team.

Aaron Bean

Technician: Aaron Bean

Service: Garage door consultation

john gilbert

Google 1 2 3 4 5

We had a problem with our garage door and called Precision Garage door service. Richard came out that same morning of the call and fixed the problem, this is the fastest I probably have seen a company come out and fix something so fast and did an excellent job. Very good company to do business with.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback, John! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Steven Schwarcz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great and prompt service!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your wonderfully kind review. We appreciate you at Precision Garage Door Service! Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! Thanks again for sharing, reaching out and providing clarity into your visit. Thanks again!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Opener Repair

C Campbell

Google 1 2 3 4 5

What a great company! The owner reviewed the inspector’s video from our new home and quickly figured out what was wrong. Their tech, Brian, came out and fixed the issue efficiently and the final bill was even less than expected since new sensors weren’t needed. I really appreciated the fast communication by phone and email. I’ll definitely use them again for any future garage door repairs.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback, C! We're thrilled to hear that you had a great experience with Precision Garage Door Service and that our team was able to provide you with efficient service. We appreciate your support and look forward to serving you again.

Service: General repairs & installation

Peter Fiorentino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I found Precision Garage Door's service to be very professional, and their technicians are well prepared for all types of garage door service and repairs. Their website is very user friendly, and they are very punctual in setting up and keeping their appointments. Our technician, Luke was very well trained, answered all of our questions and did an amazing job on our 22-year-old garage door. Additionally, he was very personable easy to talk to and also demonstrated all of his work to us before leaving our home. Congratulations on a job well done, and we wish Luke and his fiancée the best of luck on their upcoming wedding this spring. Peter F. Chapel Hill, NC

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the joyous review, feedback and kind review. We appreciate you taking the time to share with our team at Precision Garage Door Service. We are always here for you and yours and are glad we can help with your garage door needs! Thanks!

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Repair

Product: Springs

William Finn

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you from our local Wake Forest, NC team!

Aaron Bean

Technician: Aaron Bean

Service: Customer support,General repairs & installation

Kim Spaulding

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The service technician-John Patton-sent to my home this morning exhibited consummate professionalism! Extremely prompt, efficient, and polite! Precision Garage Door Service continues to show evidence of embracing all efforts to achieve the highest quality of SERVICE that is achievable! They have never disappointed nor provided me less than anything other than exceptional customer service and detailed garage work.

John Patton

Technician: John Patton

Service: Broken Garage Door Spring Repair

Product: Springs

Debra Gold

Google 1 2 3 4 5

Ordered clear glass paneled garage door and I couldn’t be more pleased w/product and install. Opened up my art studio to all the light I need, it looks really cool, and the installers worked tirelessly. Thank you!

Response from Ashley Gammon, General Manager Business Owner

Thank you Debra for your review! We're glad to hear that you had a great experience. Our team takes pride in providing knowledgeable and helpful service. We appreciate your support and look forward to serving you again in the future.

Lucas Fisher

Technician: Lucas Fisher

Service: Garage door consultation,Customer support

Robert Spengler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Awesome job. On time and great job with the repairs I needed. Excellent experience

Aaron Bean

Technician: Aaron Bean

Service: Garage Door Repair

Product: Springs

Jim Coleman

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave a review for our team!

Service: Garage door consultation

Steve Vanderwoude

Google 1 2 3 4 5

Getting this work done was a pleasure, from making the appointment, changing it, the technician arriving on time and prepared to do the job. Richard was easy to work with, and did a good job assessing the situation, offering options, and explaining the advantages and disadvantages of them, and then doing the work efficiently and effectively. We are very happy with the results.

Response from Ashley Gammon, General Manager Business Owner

Thanks for taking the time to leave a positive review, Steve. We appreciate your review and feedback. We are glad to hear that you had a great experience with our local Morrisville, NC team.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Erik Kristiansen

Google 1 2 3 4 5

Incredibly responsive and easy to do business with. Called in the morning after the spring on my garage door broke. Scotty came by noon - exactly when they said he would - and had it all wrapped up shortly. Definitely recommend.

Response from Ashley Gammon, General Manager Business Owner

Thank you for taking the time to leave us a review, Erik. We appreciate your positive feedback and are glad to hear that you had a great experience with our local Raleigh, NC team.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Jeff Holden

Google 1 2 3 4 5

Ricky from Precision Garage Door installed a jack screw garage door opener at house. He has prrovided great service in the past! Super professional and transparent about what I can do to maintain the life of the garage door. Definitely recommend PGD!

Response from Ashley Gammon, General Manager Business Owner

We really appreciate you taking the time to leave us a review Jeff. Thank you for the review and comments.

Richard Sanchez

Technician: Richard Sanchez

Service: Garage door consultation,Customer support,General repairs & installation

Steven Maixner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service by a highly qualified, personable technician. Do give Evan Kopel a raise!

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fabulous review, shout-out and rating. We love to hear feedback and seeing this provides us with feedback and clarity into your visit. Thank you for taking the time to share and truly support our business at Precision Garage Door Service. We appreciate you and yours! Thanks again!

Evan Kopel

Technician: Evan Kopel

Service: Broken Garage Door Spring Repair

Product: Springs

Barbara Myers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Tim Mc Rae did a great job on my repair. Was very knowledgeable, courteous, and prompt. Will not think twice about using or recommending Precision and Tim again.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so close.

Tim McRae

Technician: Tim McRae

Service: Garage Door Repair

Product: Remotes / Keypad

James Proper

Google 1 2 3 4 5

We had a 0.75 hp opener and a 1.25 hp opener installed for our one car and two car garage doors, respectively. Both are Lift Masters, a highly rated brand. The two car door opener also required two new coil springs. The service reps were Scotty Johnson and Claude Wilford, who were both excellent. With decades of experience with Lift Master and garage door installations, Scotty was especially expert in every aspect of this work.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the joyous shout-out and kind words. Please feel free to reach out for any further garage door needs and our Precision Garage Door team will always be here to help. Have a great weekend!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage door consultation,General repairs & installation

Craig Richardson

Google 1 2 3 4 5

Precision Garage Door Service was great. They responded quickly to a problem we had with our garage door, and repaired the problem in an efficient way. Highly recommend them.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fabulous review and rating. We appreciate you taking the time to share. We are always here for you and yours. Have a wonderful day and week. Reach out to our Precision Garage Door Service team if you need anything else. Thanks again!

Service: Garage door consultation,Customer support

Darren Coleman

Google 1 2 3 4 5

I first met Aaron Sweet who came out to provide the doors a tune-up. We quickly learned that the 25 year doors were close to the springs and wires breaking. What I appreciated about Aaron was the information (education) he provided about the doors. He never aplied any pressure and reviewed all the trouble areas with me. I did agree with his assessment and based on the provided education, I amde an informed decision that new doors and hardware were needed. There are many options which once again, Aaron was informative and allowed us to make our own decision, on style and construction grade. The experience was refreshing and would recommend the company and especially Aaron to anyone.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the grand rating and review. We love to hear and see this at Precision Garage Door Service. We would love to hear more details on your visit with our team here. We are always here for your garage door needs, questions and concerns. Thanks again!

Jonathan Morales

Door Installer: Jonathan Morales

Service: Garage door consultation

Lynda Costagliola

Google 1 2 3 4 5

Ricky Sanchez was very helpful when we needed info about our Precision Garage Door installation. He was also knowledgeable and professional. We highly recommend Ricky Sanchez from Precision Garage Door!

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the grand rating and review. We love to hear and see this at Precision Garage Door Service. We would love to hear more details on your visit with our team here. We are always here for your garage door needs, questions and concerns. Thanks again!

Richard Sanchez

Technician: Richard Sanchez

Service: Customer support

Michael Rierson

Google 1 2 3 4 5

Garage door spring broke Sunday am and Scotty Johnson was here Monday 830 and knocked the ball out of the park with solutions and a great price. I have never, ever had such consummate professional service in all my days. Great job Scotty and Claude and Precision Garage Door Service!

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the grand rating and review. We love to hear and see this at Precision Garage Door Service. We would love to hear more details on your visit with our team here. We are always here for your garage door needs, questions and concerns. Thanks again!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage door consultation

Robert Bassett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Problem solved. Very professional and helpful.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Chris Colucci

Technician: Chris Colucci

Service: Broken Garage Door Spring Repair

Product: Springs

joel pineles

Google 1 2 3 4 5

Precision answered the phone on Sunday. Richard arrived on time, diagnosed the problem, and fixed my garage door quickly. They did a great job, fast and efficient.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars and feedback, Joel! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Nathan Barber

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Garrett was terrific. He immediately identified the issue and because it was a very simple fix and possibly related to an installation by Precision, he didn't even charge me for the visit. Will definitely be calling Precision the next time I need help with my door.

Response from Ashley Gammon, General Manager Business Owner

Hey! Thank you so much for the kind rating! We would love to hear more and see more feedback, if you have it and would like to share. Feel free to share here or directly with our team at Precision Garage Door Service. Thanks for choosing us for your garage door needs!

Service: Garage Door Repair

Rae Thompson

Google 1 2 3 4 5

Scotty Johnson was great! He was friendly, professional, and thorough.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the kind review, shout-out and wonderful rating! We appreciate you sharing with our Precision Garage Door Service crew. We are always here for your garage door needs, questions or concerns. Thanks again for sharing! Have a great week!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage door consultation

michael walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Ricky Sanchez was the service tech that came out and installed a new door opener along with other ancillary parts for our small door (8' x 8') (see Invoice 964949008). He explained what he was doing and why in a coherent manner and we are happy with his work.

Response from Ashley Gammon, General Manager Business Owner

Hey! Thank you so much for the kind rating! We would love to hear more and see more feedback, if you have it and would like to share. Feel free to share here or directly with our team at Precision Garage Door Service. Thanks for choosing us for your garage door needs!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Opener Install

Product: Garage Door Opener

Phyllis P

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Technician was knowledgeable, understood the situation, and advised us accordingly. Could not ask for better!

Response from Ashley Gammon, General Manager Business Owner

Hey! Thank you for the great review. We appreciate you sharing! Please reach out directly to share any feedback or insight into your visit with our team at Precision Garage Door Service. Thanks for being here and supporting our team! We are always here for any garage door needs, questions or concerns!

Service: Garage Door Opener Repair

Mary Brooks Rice

Google 1 2 3 4 5

The gentleman who serviced my garage was very personable and was able to explain to me what needed to happen and why. I was very grateful to be able to understand my issue and have him resolve it.

Response from Ashley Gammon, General Manager Business Owner

Hey! Thank you for the joyous shout-out and kind words, feedback and insight into your visit with our Precision Garage Door Service team. We appreciate you sharing and taking time out today to provide details. We appreciate you taking the time!

Richard McCann

Technician: Richard McCann

Service: Garage door consultation,General repairs & installation

Nancy Lowman

Google 1 2 3 4 5

Great customer service on the phone & in the garage ! I highly recommend Precision Garage Door !

Response from Ashley Gammon, General Manager Business Owner

Hi! Wow, thank you for the wonderfully kind words. We truly appreciate you reaching out and your business. We stand behind our work and are proud to have been able to help you! Thank you again for sharing your garage door story. Have a great week!

Service: Garage door consultation

Robert Brazer

Google 1 2 3 4 5

Scotty was great - quick service and job was well done

Response from Ashley Gammon, General Manager Business Owner

Hey! Thank you for the fabulous rating, review and feedback! We appreciate you taking the time to share. If you have any further feedback, please share here or directly with our team at Precision Garage Door Service. Thank you!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Sandra Honnold

Google 1 2 3 4 5

Tim McRae, the Precision Garage Door tech assigned to my appointment, arrived a bit before the scheduled time. He diagnosed the problem with my old Lift Master opener, carefully explained all options to replace it, and promptly installed the new Lift Master model I chose. He was very patient with all my questions and easy to work with on this project. I will be calling Precision again when the other door opener needs replacing!

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the wonderful words, feedback and kind words. We appreciate you sharing and providing full details on your experience with our Precision Garage Door Service crew. We are always here for your garage door needs!

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

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Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
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Ste 2H2

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Unit B

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Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502