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about Precision Garage Door in:
Chapel Hill, NC
Precision Garage Door of Raleighhas received 88 reviews, averaging 4.93 Stars:
Chapel Hill, NC
Chapel Hill, NC
The recent Hurricane and power outage knocked out our garage door display and function. Scotty came out a few days later and everything was back in working order. Can’t say enough about how great the Precision office and technical team are and how quickly they resolve any issue!
- Steven / Doreen
Chapel Hill, NC
Desperately needed emergency help (residential) well after normal hours to get the garage (2 car) door functioning again. Called Precision at 7:30 pm and was pleasantly surprised to be able to get an appt for 10 pm that very evening. Richard McCann came to the rescue. Richard assessed the situation quickly, provided options to resolve the problems and once a plan was chosen, was extremely efficient in completing the work by midnight ; ( replaced 2 springs, installed new safety cables, new lift motor and track, etc.) Quite impressive , indeed. I highly recommend Precision ( and Richard) for your garage door repair needs.
- R. Olmsted
Chapel Hill, NC
Paul was terrific and very helpful in finding a cistern effective way to manage our needs within our budget. We’ll never use anyone other than Precision Door.
- Barry Joyce
Product:
Chapel Hill, NC
Excellent service from Paul
- Paul Dowden
Chapel Hill, NC
TV ad
- Phil Drayson
Product:
Chapel Hill, NC
Very professional service. The technician was prompt, efficient and help me to set up both cars and the mobile app. Overall very satisfied with the installation
- Darryl Zeldin
Product:
Chapel Hill, NC
Justin was great in replacing my garage door motor assembly, new belts, etc. replacing door rollers and lubricating everywhere needed. Works like new. Also was quick and thorough, showed me Photos of the damaged gear and belt. Andy in Chapel Hill
- Andrew Preston
Product:
Chapel Hill, NC
Quick response and exceptional service!
- Haley Wamble
Product:
Chapel Hill, NC
Scotty did a great job servicing our garage door. It now works smoothly and quietly!
- Joanne Dunn
Chapel Hill, NC
Absolutely great service from first (phone) contact until the job was finished! The technician (Justin) was punctual, articulate, knowledgeable and professional in every way. This company has our highest recommendation!
- Carmine Prioli
Product:
Chapel Hill, NC
Very professional and prompt responses. Despite a manufacturing delay, they did a wonderful job.
- Mike Byerley
Chapel Hill, NC
Great fast service
- Joanna Bowen
Chapel Hill, NC
Scotty was wonderful! He has me all set up and explained everything thoroughly. Thank you for taking great care of us!
- Melissa Holt
Chapel Hill, NC
Quick response, a thorough assessment of the issues to and multiple repair options were very accommodating. Master tech Scotty had all needed to repair parts on his truck and guided me through the complete process. Repair was completed in a timely and professional manner. I highly recommend Precision Door and would not hesitate to engage their services for any future needs.
- Dale Barnhill
Chapel Hill, NC
The Precision technician, Scotty, was professional and expert, and he quickly diagnosed the problems and replaced the garage door opener. The new equipment is wonderful, really smooth and quiet.
- Diana R.
Chapel Hill, NC
We had to have "emergency service" on Sunday when our spring broke. Our rollers were 17 years old and giving out, too. Scotty came out to our house, ahead of schedule(!), to take care of things. He reviewed the various options to help us make a decision. He is extremely knowledgeable and performed the work in an efficient manner. He reprogrammed both vehicles, too. Our door now works great and is much quieter than before. Would highly recommend Scotty.
- Denny M
Chapel Hill, NC
Very happy with service today! Scotty was professional & quickly diagnosed the problem and took care of it. Thanks!
- William Watson
Chapel Hill, NC
Andy was patient, thorough, and efficient!
- Angie Mann
Chapel Hill, NC
Chris in customer service and the technician, Parker, did an excellent job; professional, courteous, on-time, fast same-day quality work. Top-shelf operation. I'd recommend them to anyone.
- Joe Buonfiglio
Product:
Chapel Hill, NC
Clear explanation of my problem. very polite and professional.
- Nancy Farmer
We are so grateful for your review. Thanks for sharing your rating with us and the community.
Chapel Hill, NC
Excellent service from the office staff to the technician. Polite, efficient, knowledgeable and honest.
- Vivian De rivero
Thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work. We appreciate your business and look forward to working with you again.
Chapel Hill, NC
Super quick appointment scheduled, the service technician was polite and knowledgeable.
- Kathy Mills
We are so happy to hear this, thank you for sharing. We appreciate your business and please let us know what we can do for you in the future.
Product:
Chapel Hill, NC
Nice people, great work.
- Ling Yuan
Thank you, so glad we could help with your door needs. We appreciate the kind words and look forward to working with you again if needed.
Product:
Chapel Hill, NC
It is too early to write a review. I have to see if the garage doors work better and if so, for how long. I was very unhappily surprised by the bill, which was three times what I thought I had authorized. Mike, the Service Représentative was knowledgeable and answered my questions. He then recommended new ball bearings for one of the doors. I thought I had authorized $250 to be spent. My husband paid him and told me the bill was $700. That was for two doors ball bearings replacement and a tuneup. That is $450 more than what I expected and absolutely a budget killer. I am not happy. I should have required a written estimate prior to authorizing the work. He should have told us what the total estimated amount would be. Saying « I am not happy » is putting it mildly. Very mildly.
- Charlotte Morgan
Thank you for taking the time to leave a review and for your business. We appreciate you taking our call to discuss pricing questions and what we can do to make this correct. We apologize for the inconvenience but we are happy we could make it right by providing you with a partial refund as we discussed on the call. We always strive for every customer to feel like they received 5 star service with every call we go on and we are sorry we missed the mark with you. Please let us know if we can assist you in the future with any door needs.
Product:
Chapel Hill, NC
Nice work and explaination his woo.
- Minesh Patel
We appreicate your business and you taking the time to leave a review. Please let us know if we can help in the future.
Product:
Chapel Hill, NC
I called yesterday because our garage door was making worrisome noises and sagging. The scheduler offered an appointment the same day but I had to defer it until this morning. Andy called and offered to come early after finishing the prior job sooner than expected, which worked out well. He was very professional and courteous, did an inspection, pointed out a broken spring I had overlooked and other issues, and explained the choices available. I elected to go with every option offered, and two hours later have a well-functioning door with new springs, new rod, new drums, new bearings, new cables, new rollers, new door seal, added bracing, etc. I'm looking forward to many more years of good service from the door, and the price was fair. - A very satisfied customer
- Adam Broome
Fantastic feedback, thank you for sharing your experience. Customer satisfaction is our main goal and we love seeing that you were so satisfied with your service from Andy. Andy is a valued employee and does great work, we are so happy he could help take care of your garage door needs. We appreciate your business and look forward to working with you again if needed.
Chapel Hill, NC
Wow. Emailed yesterday (Sunday) morning about a non-urgent matter, wasn’t sure they’d be open the week of Christmas. Got a call to schedule within an hour (despite being a Sunday morning) and had the technician out by 8:30am the next day. Problem turned out to be bigger than expected, required a significant rebuild which was competed by 10:00am. Couldn’t have been more impressed by the professionalism, honesty and efficiency of the process.
- Josh Berkowitz
Thank you, we are glad we could help take care of your door needs and get the rebuild done for you so quickly. We appreciate your business and please call if you need us in the future.
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Excellent service at a fair price.
- Michael Recny