4.9 1 2 3 4 5 923 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 19

Precision Garage Door

Same-day garage door repair in Durham, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham, NC community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Durham, NC

Serving Durham, NC

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 856 most recent customer reviews

Customers in Durham consistently describe Precision Garage Door of Raleigh as prompt, professional, and knowledgeable, with strong follow-through from booking through repair or installation. Reviews repeatedly highlight fast same-day or next-day service, clear communication, honest options without pressure, and high-quality workmanship that leaves garage doors operating smoothly, quietly, and reliably. Many customers also mention friendly technicians, clean work areas, and a smooth, easy service experience.

What Customers in Your Area Mention Most

Professionalism (143) Reviewers repeatedly describe the technicians as professional, courteous, polite, and respectful throughout the service experience. Responsiveness (132) Customers consistently praise quick responses, fast callbacks, and being scheduled or contacted soon after reaching out. Expertise (129) Reviewers frequently note that the technicians are knowledgeable, experienced, and able to diagnose issues accurately. Speed (126) Many reviews emphasize same-day or next-day service, early arrival, and repairs completed quickly. Communication (120) Customers often mention clear explanations, helpful updates, and technicians who walk them through the problem, options, and work completed. Service (118) Reviews regularly praise overall customer service, including helpful office support, friendly interactions, and a smooth end-to-end experience. Workmanship (107) Customers highlight solid repairs and installations, with work described as thorough, efficient, and done right the first time. Friendliness (104) Many reviewers call out friendly, personable, kind, and pleasant technicians who make the visit easy to work with. Value (52) Several reviews say pricing felt fair or reasonable, and some customers felt the service delivered good value for the outcome.

Recent Reviews from Durham, NC

Patrick Murphy

Google 1 2 3 4 5
Durham, NC 12/04/2023

The technician explained everything in understandable terms and did not try to sell me anything I didn’t need. He also explained how I can keep my old garage door in good working order to extend the life and let me know approximately what a new door will cost. I was very satisfied. Precision has always done a great job when I have needed them.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback. We're glad our technician provided clear explanations and helpful advice on maintaining your garage door. Your satisfaction is important to us.

Service: General repairs & installation

Audrey Wilson

Google 1 2 3 4 5
Durham, NC 12/01/2023

Precision provided excellent garage door service. Chris C., provided knowledgeable information, great options, and prompt service. I’m very pleased and impressed with my experience. Definitely will recommend Precision for others in need of service.

Response from Ashley Gammon, General Manager Business Owner

Thanks for the 5 star review we appreciate you taking the time to post it.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Betty Lyons

Google 1 2 3 4 5
Durham, NC 11/28/2023

My technician was Andy. Very courteous, he explained everything to me before fixing the problem. Excellent customer service.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to leave us a rating. I will pass it on to Andy!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Carl Boler

Google 1 2 3 4 5
Durham, NC 11/28/2023

I had a great experience with my service tex. He took time to explain everything. He did a great job.

Response from Ashley Gammon, General Manager Business Owner

Thank you for choosing Precision to take care of your door needs. Your support is valued and we appreciate you being our customer!

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Lee Williamson

Google 1 2 3 4 5
Durham, NC 11/27/2023

I had a spring break on a Saturday morning I called Precision and Evan was at my house by 11:00. He inspected not only the broken door but all 3. Repairs were made and he was on his way in a couple of hours. Even did a great job!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 star review I will pass your comments on to Evan.

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Francisco J. Dolz

Google 1 2 3 4 5
Durham, NC 11/26/2023

Had Scotty come out to our house to work on two doors. He was punctual, respectful and very professional.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Scotty provided punctual and professional service on your garage doors. Your satisfaction is our priority.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Deryle Daniels, Jr.

Google 1 2 3 4 5
Durham, NC 11/22/2023

Richard M. did a great job at our home. As we are preparing to sell our home, we had a garage door that was functioning but causing a bit of trouble. Richard came out on time, gave great service, was friendly and personable. I’ll definitely be referring Precision to my friends.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad Richard provided great service and helped with your garage door. We appreciate your referrals and wish you the best with your home sale!

Service: General repairs & installation

Matt Bernardina

Google 1 2 3 4 5
Durham, NC 11/18/2023

Scotty was professional, timely, and knowledgeable.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad Scotty provided professional and timely service. Your satisfaction is important to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Kenneth Penderman

Google 1 2 3 4 5
Durham, NC 11/17/2023

Michael Ottosen did a great job!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Michael Ottosen provided great service. Your satisfaction is important to us!

Service: General repairs & installation

Elizabeth Lonsdale

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/17/2023

Scotty did a great job of explaining everything and finished the work quickly.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Springs

Lois Carnell

Google 1 2 3 4 5
Durham, NC 11/16/2023

Tops all the way from beginning to end.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you had a great experience from start to finish. If you need assistance in the future, feel free to reach out!

Service: General repairs & installation

Tony Lee

Google 1 2 3 4 5
Durham, NC 11/13/2023

From start to finish a well done experience. Everyone a Precision were professional and provided the information I needed to replace my garage door in a timely manner. During the replacement every steps was clearly communicated. They removed the prior items and made sure to clear all prior evidence of a broken, obsolete, discolored prior garage door. They also installed a new LiftMaster garage opener with a backup battery. Everything was seamless and they integrated with some of my prior hardware. Job well done and I would highly recommend. Please note that you normally get what you pay for so note this when selecting vendors.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that our team provided a professional and seamless experience during your garage door replacement. Your recommendation means a lot to us!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Harrison McMillan

Google 1 2 3 4 5
Durham, NC 11/12/2023

Michael the technician came out on a Sunday and was quick and efficient in fixing my door issue.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Michael was able to assist you quickly and efficiently on a Sunday. If you need further assistance, feel free to reach out.

Service: General repairs & installation

Rich Murray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/07/2023

Our old garage door opener finally stopped working so I called Precision. I was pleasantly surprised that they were able to send somebody out the next day. Michael Ottosen was on-time, called before he came, immediately recognized the problem, and explained all the options. He answered all my questions and then, after doing the work, made sure everything was working and showed me how to use everything in the new system. He is also friendly and a really nice guy. Would highly recommend the company and especially Michael O.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Donn Ward

Google 1 2 3 4 5
Durham, NC 11/02/2023

Tim was very thorough and professional.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear that Tim provided thorough and professional service. Your satisfaction is important to us!

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Jordan Tillman

Google 1 2 3 4 5
Durham, NC 11/02/2023

Great customer service. Devon, the technician I worked with, was very prompt and communicative. Quality of work was great. Great prices.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear you had a positive experience with Devon and appreciated our customer service and pricing. Your satisfaction is important to us!

Service: General repairs & installation

Jan Williams

Google 1 2 3 4 5
Durham, NC 11/02/2023

Jon is the absolute best! He’s like a garage door detective, and he always figures out the solution.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Jon provided excellent service and effectively solved your garage door issues. Your satisfaction is our priority.

Service: General repairs & installation

chris mosher

Google 1 2 3 4 5
Durham, NC 11/01/2023

Andy - as great to work with. Highly knowledgeable and trustworthy. No upselling. Straight to point about fixing the problem today.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Andy provided knowledgeable and trustworthy service without upselling. Your satisfaction is our priority.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Anita

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 10/28/2023

Brandon M. was very professional. He was knowledgeable about the system and the work that was needed to repair it and provided a reasonable estimate of the work that needed to be completed. I plan to call the company when I am ready to complete the work. Thanks, Brandon!

Service: Broken Garage Door Spring Repair

Marlon Applewhite

Google 1 2 3 4 5
Durham, NC 10/28/2023

Evan was very knowledgeable and helpful. Learned alot from his visit to tune-up my garage.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Evan was knowledgeable and helpful during your garage tune-up. Your satisfaction is important to us.

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Linda Humphrey

Google 1 2 3 4 5
Durham, NC 10/25/2023

Scotty , technician was extremely professional.attentive to any questions or concerns I had , efficient, on time , communicated well .

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad to hear Scotty provided professional and attentive service. Your satisfaction is our priority. If you need assistance in the future, feel free to reach out.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Judy Stafford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 10/25/2023

Super friendly, prompt service fast response and explained everything clearly

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Tracy Witmer

Google 1 2 3 4 5
Durham, NC 10/23/2023

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We appreciate your support and are glad to hear about your experience with Precision Garage Door Service in Morrisville.

Service: General repairs & installation

Hirschfield

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 10/23/2023

Evan did an awesome job replacing our garage door opener. He was knowledgeable, skilled, and did a thorough and excellent job. Couldn’t be more satisfied with the service.

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Opener Repair

Product: Garage Door Opener

Chris Curtin

Google 1 2 3 4 5
Durham, NC 10/19/2023

Very knowledgeable and easy to talk to, Michael was great !

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words! We're glad to hear that Michael provided knowledgeable and friendly service. Your satisfaction is our priority!

Service: General repairs & installation

Larry Hall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 10/19/2023

Chris was our service tech and she did a phenomenal job. Very pleased with his professionalism and explanations.

Chris Colucci

Technician: Chris Colucci

Service: Garage Door Repair

Product: Garage Door Opener

Jennifer Brown

Google 1 2 3 4 5
Durham, NC 10/16/2023

Chris C. Was extremely professional, knowledgeable, neat and helpful. Thank you

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback about Chris C. We're glad to hear he provided professional and helpful service. Your satisfaction is our priority!

Service: General repairs & installation

Dan Clement

Google 1 2 3 4 5
Durham, NC 10/15/2023

I was well satisfied with the garage door repairs performed by Justin. He was efficient and took the time to explain what was being done and why. He also advised what things to monitor in the future to prevent small problems from becoming bigger. Justin exceeded my expectations for both quality of repairs and customer engagement.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Justin's efficient repairs and thorough explanations exceeded your expectations. Your satisfaction is important to us.

Service: General repairs & installation

stephen jones

Google 1 2 3 4 5
Durham, NC 10/08/2023

Nice guys both garage doors. Chris and Evan young guys great attitude and very helpful. Now my doors nearly silent.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Chris and Evan provided great service and helped make your garage doors nearly silent. Your satisfaction is our priority!

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Sheba Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 10/06/2023

Very good customer service. They respond to client requests very quickly. The technician explained what I needed and gave me options for cost

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
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Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502