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about Precision Garage Door in:
Durham, NC
Precision Garage Door of The Trianglehas received 89 reviews, averaging 4.84 Stars:
Durham, NC
Durham, NC
Your service was excellent from the initial visit of John Lefevre to the installation of the new door by Jaxon F. & Richard. The work of this team was completely outstanding! Very pleased with the work and the product! KUDOS to all involved! I would recommend your company highly!!
- Graydon Wood
Durham, NC
I've had my new garage door for 6 months now and have had no problems. The installation was efficient and workers professional. The laser to prevent closing if anything is in its path works great. I love it!
- Margaret R
Durham, NC
Kindly asked for a receipt for service check and did not provide.
- Josie Calaway
Thank you for taking time to provide feedback about your experience. We are sorry a receipt wasn't provided for you that day. Your payment has been posted and a receipt was emailed to you this morning. If you have any further issues, please call and speak with a manager. We appreciate your business.
Durham, NC
The problem was solved expertly by a courteous highly professional technician.
- Mark Wygoda
Product:
Durham, NC
John is Professional person honest and truth. You guys are lucky to have him.
- Jerry Lalo
Durham, NC
Friendly, knowledgeable, fast and efficient!
- LM
Durham, NC
Everything I ever need is taken care of with professionalism, great communication and dexterity.
- Trevor Shelton
Product:
Durham, NC
Excellent service from beginning to end. Great communication and install went well.
- Ken W
Durham, NC
Nothing against the tech Mike who came out to install my new garage door opener but I would like to provide some feedback on the fact that the serial number decal given to me on the manual wasn't the correct one for registering the warranty. It would have been nice to have been told that and even nicer if the correct serial number was detailed somewhere other than on the actual opener under the light cover.
- Beverly C
Durham, NC
I discovered Precision from work done by Mike Grove for others in my neighborhood. Mike was exceptional. He was very helpful and attentive to resolve my issue, which he did so above my expectations. Initial interaction, he was eager to answer my questions while finishing up another job to understand my situation.
- J
Durham, NC
Greg called ahead, showed up on time, and solved the problem quickly and efficiently.
- Greg Baldy
Durham, NC
Scotty Johnson our service representative was very knowledgeable and corrected all issues. He explained why the issues existed and what was needed to correct them. I would recommend Scotty and Precision Doorf to any of my friends if they needed the service.
- Pat Loewy
Durham, NC
Great in every way . Andy came at the earliest promised time; repaired my specific problem and fixed other things he found in his inspection. Will definitely use again if I have other items. Wonderful company and service person.
- John Davis
Durham, NC
Gary responded in an emergency when the contractors renovating my kitchen couldn’t open my garage door. I was already at work and the spring had broken. Replaced with a nice new quieter lift all before I got home. Will definitely repalace the door soon with him. Great service!!!!
- Carole Burk
Durham, NC
Scotty Johnson did a fantastic job would highly recommend his professional work
- John Hosking
Durham, NC
We use Precision when we had a garage issue at our last house, and they did great. So when we had an issue with the opener at our newest house, we pulled out the old invoice and called again. Mike was able to come out same day, and even though we were one of his last stops, he committed to and finished a pretty big job, working into the evening to remedy our garage door issues with excellent attention. Kudos!
- Francis Roberts
Durham, NC
Very professional and knowledge.
- Charles Beck
Durham, NC
Very affordable and accommodating. They performed an amazing job installing the garage!!!
- Candace Poole
Durham, NC
They came the same day and fixed our problem. Professional, polite and able to access and fix the door in a timely manner.
- Corrie Finger
Durham, NC
Professional and the best service!
- Clerance Harris
Durham, NC
Timely response, knowledgeable, efficient and friendly. Mike Grove is an excellent technician.
- Joel Strangis
Durham, NC
I am very please with the services I have received from Precision!!
- William Stephens
Durham, NC
Excellent work, very happy with Paul. He explained everything he was. I will use your company again and will recommend to everyone. Very pleased with Paul.
- Joe Scarantino
Durham, NC
Punctual Knowledgeable In one word professional and caring
- Fara or KC Soheili
Thank you so much, your review means a lot to us. We appreciate your business and five star review!
Durham, NC
Came out on a weekend at now extra charge. Excellent, timely and personable service at a fair price. Highly recommended.
- Henry Pickford
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We appreciate your business and please call if we can help again in the future.
Durham, NC
Would have liked to have a more comprehensive range of options offered to me.
- Sandeep Kalelkar
Thank you for considering our company to service your garage doors. We appreciate your feedback and we apologize you did not receive five star service from our technician like you deserved. You should have been given ample options to choose from when deciding on a new door purchase. His actions do not represent how we run our business and how we expect our customers to be treated. We have discussed this with him internally and it will not happen again. Since your initial review, we appreciate you speaking with us to discuss door options and pricing and we are happy that we were able to work with you and get what you wanted ordered. Our goal is customer satisfaction and for you to receive five star service from start to finish and we hope we have been able to prove that to you. Please don't hesitate to reach out if there are any issues on the day of installation. Thank you again for your business and we look forward to working with you for many years.
Product:
Durham, NC
Great initial service visit
- Barbara Shannahan
Awesome to hear, we look forward to working with you again in the future. Thank you for your business!
Durham, NC
Excellent and fast service! It was easy to get an appointment in less than 24hrs. The technician was courteous and knowledgeable. I will recommend to family and friends.
- Denise Hooks-sabir
Great feedback, thank you for sharing this with us. Customer satisfaction is our top goal and we love seeing that you received five star service from our technician. We appreciate your business and please call if we can assist you in the future.
Durham, NC
Excellent service!
- Rhonda Laney
We are incredibly grateful that you took the time out to leave us a 5-Star review. We're here for you anytime you need us.
Product:
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
I I was very pleased with my serviceman Mike Grove. He was very knowledgeable and answered all of my questions. He was also compassionate and understood my needs and gave me the best quotes for what I need it to get the job done. I am glad I contacted Precision!
- Margaret Raeford