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about Precision Garage Door in:
Durham, NC
Precision Garage Door of Raleighhas received 259 reviews, averaging 4.87 Stars:
Durham, NC
Durham, NC
I was very happy with the quick service and repair. Scotty was prompt and pleasant.
- Joy S.
Durham, NC
Richard was professional and very nice. He done a real good job in repairing my garage. He is a very well respected guy. Would love having him back for future repairs if needed. Stan
- Stanley Farmer
Durham, NC
Scotty Johnson was excellent! He answered all of my questions, explained my options and worked in a timely manner. I am very pleased with the results.
- Patricia Lasater
Durham, NC
Garrett did a great job; was professional, knowledgeable, efficient and very personable...thanks for all your expeditious help!
- Pradeep Poonnen
Durham, NC
Thank you for your prompt service and professional, kind service technician. Your company has had a great reputation in the area for a long time and such a quick, friendly response is one of the reasons.
- Carolyn Vaughan
Durham, NC
Prompt and professional service.
- Girish Bhatt
Durham, NC
Your technician, Richard McCann, was knowledgeable, efficient, and friendly. He informed me of what he was doing and why. He even explained what repairs I should expect next and how they would not be affected by what he had done, but by the age of other systems.
- David Rubin
Durham, NC
Very quick and professional service. They came the next day (on a weekend) and everything was fixed within about an hour and a half. Very pleased and would highly recommend.
- Jamie Privratsky
Product:
Durham, NC
I used Precision Garage Door Service after reading the reviews and watching the commercials. I used there service because my garage door stopped working and they had a technician out the next day. Scotty Johnson the technician diagnosed the problem and had the garage door opener fixed in under an hour. I would highly recommend anyone that has issues with their garage door or openers to use there service. Thanks again for an outstanding job.
- Charles Richardson
Durham, NC
The service was fantastic from making the appointment and the service they provide. Alex Glenn who helped me today, called me with 30-min heads up so that I'll be ready for him to come. He was very thorough in his assessment and explanation of my options. He was able to address the problem expediently and his workmanship is top-notch. I will highly recommend Alex and Precision Garage Door Service to everyone. :)
- Jin Yoo
Product:
Durham, NC
Richard did an excellent job. He was prompt and professional and explained all the options. We also enjoyed meeting and talking with him.
- Steve Y
Durham, NC
Chris did a fine job....called ahead of time to let me know he was on his way.....explained all my options...when finished reviewed what work was done and answered my questions. thank you!
- John Hipskind
Durham, NC
Scotty and Garrett were quick and efficient. They explained my options and did not pressure me to take a more expensive option. They rate a 5 out of 5.
- Michael Miller
Durham, NC
Very thorough, professional, timely, and detailed.
- Paul Kimes
Durham, NC
Your company was recommended to us by our cousin, Clyde Moore. We received same day service, from ‘Scotty’. He diagnosed our situation promptly. After the quote and ok to do the work, he worked very quickly and efficiently in completing the job.He was thorough in explaining any questions we had. We are thrilled to have car openings features, quiet opening and closing garage door plus new key pad access for the house. Thank you Scotty for a job well done!
- Sally Fields
Durham, NC
We had an emergency situation with our garage door not closing. After my husband’s numerous attempts to resolve the issue, he finally decided to contact a professional. He found Precision on his Google search, contacted them and they sent someone out within a few hours. He was very knowledgeable and efficient in repairing the garage door and even suggested an additional part to reinforce the middle of the door. Even though we didn’t add the addition to our repair bill, he was nice enough to tell us where we could purchase an alternative to provide some support. We are very pleased with the service we received.
- Michael Caston
Durham, NC
I called first thing in the morning and they were able to get me an appointment that same morning . Alex was able to be at our house within an hour. He was pleasant and nice and took the time to look over everything. He not only explained what the problem was, he took the time to show me exactly what he was talking about to ensure I was not being mislead. We even purchased and installed a new opener while he was here even though the old one probably would of given us a few more years out of it. Alex never pushed anything on us. I appreciate the courtesy and it was a pleasure to have Alex perform our service.
- J Winstead
Service Provided:
Product:
Assistant General Manager: Alex Glenn
Durham, NC
Called because I had a torsion spring snap. I was told $95 for service fee plus $150-300 for a replacement torsion spring. Ended up with a $1600+ invoice. Go somewhere where they are completely up front on costs before any work is started. I do not recommend this business. My family felt completely taken advantage of.
- Matthew Roberts
Durham, NC
Your company was recommended by a friend. We are very pleased with the service; it was prompt, the next day; technician was friendly, kept us informed and worked quickly. Devon was the technician.
- Cecile Mcgarty
Durham, NC
Technician was prompt, friendly, professional, and efficient. He explained everything he was doing, answered questions, and gave me options instead of telling me what I should do. I felt like a valued customer and would recommend Precision Garage Door Service to anyone.
- Nat Boyden
Service Provided:
Product:
Technician: Chris Colucci
Durham, NC
Greg Gray from Precision Garage Door Service did an exceptional emergency repair on my garage door. Mr Gray did a thorough job in explaining to me what the repair would entail and explained the different repair package options available to me. I have already shared the great experience I had with Precision Garage Door Service with friends and highly recommend them and their quality workmanship.
- Grace Young
Durham, NC
I was very pleased with the level on professionalism, knowledge, and customer service exhibited by Scotty Johnson. Unfortunately, our 21 year old garage door opener had failed completely and could not be repaired. Scotty was thorough in explaining options and helping me make informed decisions on replacements. He went out ofhis way to provide the best prices available and getting the new assemblies ordered. And kudos to Precision in that the new door is scheduled for installation just 2 work days later.
- Jane Seeley
Durham, NC
Great Service, There was a thorough inspection by the Technician, and the garage door opener was updated with Genie 8FT belt Rail.
- Gregory Stewart
Durham, NC
The service tech that fixed our door was excellent and then some I’m glad that they fixed our door on a weekend. Thanks for that I feel that the price for parts was too high But thanks for the great service
- Irv Whitney
Durham, NC
The lady who scheduled my appointment with the technician early this morning was professional and friendly. Thomas called within the window of time she had given me to say he was enroute. He diagnosed my garage door problem immediately and resolved my minor issue. He answered my questions about maintenance, was courteous, professional, and was all done within approximately 3 hours of my call to the company. I had used Precision Garage Door Service before and will continue to give this company my business, if I ever need to call them again.
- Tonya Page
Durham, NC
We chose Precision Door because of our excellent service experience from the past. Professional, efficient, well equipped employees.
- Howard Rice
Product:
Durham, NC
John was courteous and professional. He explained the issues clearly and concisely. He did a great job and cleaned up the area totally.
- David Dickerson
Durham, NC
Both the person taking the measurements and the team who installed were extremely friendly and knowledgeable. Great review of what they installed. Very impressive service!
- Suzan Perry
Product:
Durham, NC
Very courteous and knowledgeable. Replaced other items that were an upgrade of materials. Thank you for the same day response. Will recommend you to be others.
- Richard Rusche
Product:
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
First of all, most excellent response time - I called the office early in the AM - scheduled from 12 to 4. Service tech arrived later in the AM. Big thank you! Backed into the garage door, knocked 8 rollers out of the track. Mr Scotty Johnson showed up, looked at the door and determined that it was all good. Bing, bang, and a boom the double door was back on track and functioning perfectly. As an aside, the door popped one of the side finishing strips with the wind gaskets off - no sweat, Scotty stapled it back on - all's well with my door. Scotty recommended rollers with a longer shaft which will, hopefully extend the life of the door. Scotty called earlier than expected, which was a big plus. Courteous, and professional - a most awesome service representative of Precision Garage Door.
- Joseph Jarocki