4.9 1 2 3 4 5 365 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 2

Precision Garage Door

Same-day garage door repair in Durham, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham, NC community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Durham, NC

Serving Durham, NC

and surrounding communities

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What Customers are Saying

Summary based on the 361 most recent customer reviews

Customers in Durham consistently describe Precision Garage Door of Raleigh as prompt, professional, and highly knowledgeable, with many noting same-day or next-day help, clear explanations, and efficient repairs. Reviews also show strong confidence in the technicians’ ability to diagnose issues accurately, present options without pressure, and complete work quickly and thoroughly. Overall, the feedback points to a dependable garage door service that customers repeatedly recommend for repairs, opener work, spring replacements, and installations.

What Customers in Your Area Mention Most

Expertise (147) Many reviews highlight strong technical knowledge, accurate diagnosis, thorough assessments, and confidence in the technicians’ ability to identify and solve garage door problems. Professionalism (143) Customers repeatedly describe technicians and office staff as professional, courteous, polite, respectful, and easy to work with. Responsiveness (134) Reviews frequently praise fast response times, including same-day, next-day, weekend, and emergency service, with customers often noting quick arrival after calling or booking online. Communication (116) Reviewers appreciate clear explanations of the issue, repair options, costs, and what was done, often mentioning that technicians answered questions and kept them informed. Speed (108) Customers often note that repairs and installations were completed quickly, efficiently, or in a short timeframe, sometimes within an hour. Friendliness (101) Reviews regularly mention friendly technicians and a pleasant, personable approach that makes the service experience more comfortable. Service (95) The overall service experience is commonly described as excellent, outstanding, or great, with customers saying the company takes care of their garage door needs reliably. Workmanship (84) Customers praise the quality of the repairs and installations, noting that doors, openers, springs, and related parts were fixed properly and left working well. Booking Experience (57) Several reviews highlight easy online or phone scheduling, convenient appointment windows, and smooth booking for urgent or weekend service.

Recent Reviews from Durham, NC

Anita Cameron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 04/24/2026

Ricky Sanchez did an outstanding job servicing our home. He was professional, courteous, and knowledgeable. We were pleased with his work.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the feedback and review. We appreciate you sharing! Have a great week ahead. Reach out to our Precision Garage Door Service team for anything else you need. Thanks again!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Opener Repair

Ken Harvey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 04/20/2026

Excellent service. The technician John was very knowledgeable about the issue and repaired the broken spring and cable very quickly. They also came the next day, very fast service.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you so much! We appreciate you so much. Have a great week! Reach out for any help from our Precision Garage Door Service team. We are here for you - reach out any time! Thanks again.

John Patton

Technician: John Patton

Service: Garage Door Repair

Product: Springs

Donna Salvo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 04/18/2026

Richard, the tech, inspected the door and saw the issue with the door windows frame. He advised that the plastic frame could not be replaced, no longer manufactured, that it is simply decorative, and I should consider replacing regular glass with plexiglass for safety. He was very thorough with his inspection and explanation. He also provided an estimate for door replacement. I’m going to try to replace the glass for now, but appreciate knowing the cost to replace the door if needed.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you so much! We appreciate you so much. Have a great week! Reach out for any help from our Precision Garage Door Service team. We are here for you - reach out any time! Thanks again.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

William Kaufmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 04/17/2026

Exemplary service

Response from Ashley Gammon, General Manager Business Owner

Hi! We appreciate your thoughtful feedback and kind review. Our Precision Garage Door Service team is always here for you and yours! Thanks for sharing and reaching out on your garage door needs, repairs or questions! Have a great week.

Tim McRae

Technician: Tim McRae

Service: Garage Door Opener Repair

Shelia Zeplin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/30/2026

John was great!! He was very respectful, knowledgeable, and resolved the issue timely. Tuneup was also completed. Very pleased with the service.

John Patton

Technician: John Patton

Service: Garage Door Repair

Yahya Arshad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/28/2026

John was very professional. He was knowledgeable and explained different modal of Haas grage doors

Service: Install Garage Doors

Product: Garage Doors

Joe Jordan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/27/2026

Scott was very professional and explained everything he did and what he recommended.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Marcella Kelsoe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/12/2026

excellent technician, Lucas Fisher, who provided clear explanations and estimates before we proceeded with the plans.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you so much for the kind words and shout-out! We love helping you with your garage door needs and concerns. Please always reach out to us for anything else you need. Have a great day and weekend!

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Opener Repair

Product: Garage Doors

Joan Oliver

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/11/2026

John and Bradley did a wonderful job on replacing my garage door opener and replaced the bottom seal on my garage door. John took the time to explain all options to me and even programmed my car to the new opener. Timely and efficient - highly recommend!

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the feedback, review and rating. Our Precision Garage Door Service team appreciates your business, support and insight. Have a great day! Reach out for any further garage door needs.

John Patton

Technician: John Patton

Service: Garage Door Opener Install

Product: Garage Door Opener

DONALD MCNEILL

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/11/2026

As has been the case in the past, Precision Door was precise, dependable and reasonably priced. Richard, the Tech, was polite, very knowledgable, prompt and moved steadly through the repairs/maintenance at hand. In addition, he was extremely adept in explaining the work he was engaged in. I highly recommend Precision Door to one and all!!

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the feedback, review and rating. Our Precision Garage Door Service team appreciates your business, support and insight. Have a great day! Reach out for any further garage door needs.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Remotes / Keypad

Jonnie Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/06/2026

Scotty was the best. I will be recommending your company to anyone who needs garage door opener service!

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the great work here and feedback. We appreciate your business and support. Thanks for sharing your visit and feedback. We appreciate your business and support of our Precision Garage Door Service team!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Install

Pat Churchill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/04/2026

Lucas fisher is a gem. He is knowledge, kind, pleasant, and helpful. He goes above and beyond. He is plus for your company. It is a pleasure doing business with him.

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear and see. Thank you for the review! We are always here for your garage door needs, questions and concerns. Reach out to our Precision Garage Door Service team anytime. Thanks again!

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Brad Dingler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/04/2026

I could not be more satisfied with the every part of the service Luke did an amazing job

Response from Ashley Gammon, General Manager Business Owner

We love to see this! Thank you for sharing your feedback and insight on your visit with our team. We are always here for your garage door needs. Have a great evening!

Lucas Fisher

Technician: Lucas Fisher

Service: Broken Garage Door Spring Repair

Travis Maloy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/27/2026

Garrett was extremely professional and quick to respond. I had someone at my home within an hour. Garrett explained the options and worked quickly to get my garage door operational again. She would use them again if needed.

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear and see, thank you so much! We appreciate your business, support and review. We are always here at Precision Garage Door Service for your garage door needs. Thanks for sharing!

Service: Garage Door Repair

Robert Teer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/20/2026

Scottie, came by and left me some recommendations as to my options. I will discuss with my wife and get back with you. He was very knowledgeable and professional.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the wonderful review, thoughtful feedback and further insight into your visit with our Precision Garage Door Service team. We are always here for your kind words and for choosing us for your garage door needs, questions, concerns. We appreciate you taking the time to share with us! We're always here for your garage door needs. Thanks again!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Joann Lachapelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/13/2026

Timely response to our problem. Technician Ricky explained all our options.

Response from Ashley Gammon, General Manager Business Owner

Hi Joann, thank you for the wonderful 5-star review! We appreciate you sharing, providing clarity and feedback. We are always here for you and yours. Have a great rest of your day and reach out for any further garage door needs, questions or concerns! Thanks so much!!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Repair

Tom W.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/27/2026

Rich was a pleasure to work with, courteous, professional and on time. He quickly identified the issue and recommeded several options to fix the problem. Once I selected an option, he quickly and professionally performed the work and I am very pleased with the results. I would definitely use Precision Garage Door Service for any problem in the future.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the kind review and shout-out on your service and visit with our crew. We appreciate you sharing with our Precision Garage Door Service team! We appreciate you sharing and providing details on your on-site visit. We appreciate you supporting and sharing here! Reach out for any further garage door needs.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Shannon Witucki

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/19/2026

I had a spring break on a Sunday night after 7 p.m. and was able to chat with someone right away through the website. I was scheduled for Monday morning, and before lunch my garage door was working again. I also received a detailed invoice showing exactly what was needed and what was done, which is wonderful for keeping household repair records. If you’re looking for a fast and professional company, you’re definitely making the right choice with this team.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your wonderfully kind review. We appreciate you at Precision Garage Door Service! Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! Thanks again for sharing, reaching out and providing clarity into your visit. Thanks again!

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Jennifer Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/06/2026

Ricky Sanchez survived our garage door today. He was extremely knowledgeable, professional, helpful and explained clearly what our problem was and options to fix it. I would highly recommend his service.

Response from Ashley Gammon, General Manager Business Owner

Thank you so very much for this amazing review of your experience with our Precision Garage Door Team! We appreciate you sharing your experience and are happy to be of assistance anytime!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Repair

David Holmes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/03/2025

The technician was thorough in replacing our broken garage door spring, replacing plastic rollers with metal, and lubricating the hinges in the door, as well as providing helpful maintenance tips, and we would recommend the pros at Precision Garage Door Service highly.

Response from Ashley Gammon, General Manager Business Owner

Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Service: Broken Garage Door Spring Repair

Product: Springs

thomas ringer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/02/2025

Precision installed our garage door 12 years ago and we have been pleased with your service. Precision met our expectations. Repairs were made quickly and the various options were explained to us. The charge was reasonable and John was very courteous and professional. Thomas & Anne

Response from Ashley Gammon, General Manager Business Owner

Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

John Patton

Technician: John Patton

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Geoffrey E

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/23/2025

Richard was prompt, highly knowledgeable, efficient and polite. He knew our (broken) outdated garage door and springs mechanism and replaced the entire springs and lift mechanism in just over an hour. Highly recommended.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Derek Faust

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/22/2025

Our garage door opener was not working properly and we were able to schedule a next-day appointment (on the weekend) via the website, within a reasonably narrow time frame (2hrs). John Patton arrived promptly, provided excellent explanations of the work to be done, and was able to perform the work immediately with supplies from his truck. (We needed a new opener and new springs.) As he was performing the work, he was very knowledgeable to answer any questions I had, and he even set up the opener with our vehicles. I have no notes for John. I felt that the price was a bit high given the cost of the parts themselves, but the convenience and great service took most of the sting out of that.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!

John Patton

Technician: John Patton

Service: Garage Door Opener Repair

Product: Springs

Michael Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/21/2025

Ricky Sanchez was very informative about what was the real problem, gave me options, and professionally installed the chosen option.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Opener Repair

Deanna Brady

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/12/2025

Excellent service, recommdations and outcome. Aaron was excellent and knowledgeable.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Service: Garage Door Opener Install

Product: Garage Door Opener

Randy Bishop

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/01/2025

On time, efficient, courteous reasonably priced and fair. Came out on a cold Saturday morning and made repairs in short order. Shoutout to technician Tim McCrae. Randy Bishop

Response from Ashley Gammon, General Manager Business Owner

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Tim McRae

Technician: Tim McRae

Service: Garage Door Opener Repair

Paul Dillon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 10/31/2025

Good service!

Response from Ashley Gammon, General Manager Business Owner

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

John Patton

Technician: John Patton

Service: Broken Garage Door Spring Repair

Catherine Davis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 10/21/2025

Hi, I appreciate your expediated service when my garage door had urgent problems. The service man was knowledgeable. He had the right tools needed to fix the door. He was courteous. He was timely in getting the problem resolved. He showed me what wrong and what he needed to do to repair it. I have used Precision before in South Carolina that is why I called you here. I wanted to get the same quality service and a trustworthy service man(Tim). It was an expensive but necessary repair.

Response from Ashley Gammon, General Manager Business Owner

Hey! Thank you so much for the fabulous review. We love to see this, hear feedback and great details on your visit with our Precision Garage Door Service team. We are overjoyed we could be of service and provide a great garage door experience. We're always here for your garage door needs. Please reach out for anything else. Thanks again!

Tim McRae

Technician: Tim McRae

Service: Garage Door Opener Repair

Kevin Hurley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 10/14/2025

We have been with Precision Garage Door Service for many years. Their response to a problem is immediate and thorough. We appreciate them.

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Product: Springs

Bobbi Mcgovern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 10/02/2025

We are so pleased with the repairs that our technician Richard did for us yesterday. He analyzed the problem quickly and corrected it efficiently and in a timely manner. He very carefully and courteously explained why and how the work was done. I would recommend Precision highly. Roberta

Response from Ashley Gammon, General Manager Business Owner

Hey there! Thank you for the wonderful review and kind words! Please know our team at Precision Garage Door Service is here for you and yours. Call us for any further garage door needs, questions or concerns. Thanks again.

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Repair

Product: Garage Door Opener

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