Garage Door Repair in Durham, NC - Page 3

Melanie Stack

I requested service to look at my garage doors because they weren't opening properly and the lights at the bottom weren't on anymore. Aaron showed up on time, professional, cheerful, and willing to ensure that I got the best service.

Corey Lipscomb

John, thank you for your time and professionalism during our garage repair. You provided excellent details as to our issue and didn’t try to upsell or push any additional products that weren’t needed. Thanks again and I would encourage anyone seeking garage door repairs to use Precision.

Richard Durrett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The guy who arrived didn't have the software for pricing a 20 foot door. Now almost 24 hours later I don't have a quote and no one has bothered to contact me. I think that they may have more business than they can handle.

Frank Sancineto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They have great techs Appointments are easy to make I used them for over 10 years and totally satisfied with the work There a lot of choices for garage door companies but precision is there when you need them Remember you get what you pay for So go with the smart choice precision garage door company

Lee Williams

Johnathan was very precise and professional in the repair work of the garage door. I would highly recommend using Precision Garage Doors.

CindyKe

Excellent customer service! Stephen Dorrell went over the garage door parts and mechanical operation. He was friendly, cleaned up afterwards, He offered (and did) program the garage door to my car. He covered the door operations and gave me tips on care. So grateful I had a great representative!

Ansel Mullins

You provided quick good service.

Anita Milliard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional knowledgeable service staff. Easy to understand explanation of the problems with my old garage door. Recommend solutions and gave me options to solve my issues.

Curtis Young

Precision Garage Door reacted to my call for help within 2 hours. They are the absolute best. I spoke to the repair person and everything was spelled out. It was very easy to pick a repair option. They are the best. Call them.

Kenneth Hanson

The service technician replaced the broken torsion spring on my 15-year old one-car garage door, tested everything and applied necessary lubrication. Well done, door works great now.

Daryl Carlton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Steven Cordell was the tech who came. He was very professional, knowledgeable and kind. He diagnosed the problem and corrected it so the garage door is working normally at this time.

Dar Williams

Great Service. Quality work.

dan johnson

John Patton was our tech today. He was professional and pleasant to work with. He answered all our questions and completed our needed garage door maintenance. We have used Precision twice now & have been happy both times.

Barbara Magee

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision came highly recommended by three neighbors. The technician, Steve Darrell, was very professional and pleasant to talk to. He arrived when he said he would and worked very hard to put things right for me. I’ll recommend Precision when I’m asked for a referral. B. Magee

Jack Bishop

John replaced my broken spring with a much higher quality and much stronger spring. Very satisfied.

Elisha Lunceford

Great experience! Representatives was very professional and knowledgeable

Sandy Garner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We could not get our garage door open, and after my husband checked all he knew to do, we called Precision. We had used your company before in Greensboro, NC with statisfaction. We were able to get a technician out that afternoon. Andy came, and was able to diagnose the problem, and fix it while he was here. Very pleased with his knowledge and skill. We will call again for any problems. Thank you.

Diana Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

John Patton listened carefully to my observations of the remote controls losing their ability to communicate with the motor mechanism. He gave me reasonable options that were readily evaluable. I chose the option that I felt would work best for me at this time. He gave me a document that assists me in the future as to the current state of my 15 year old system. The new system works great. In addition, I have a very small dog that loves to meet new people and make a new friend. He was very kind to her and I appreciated that he absolutely made her day.

Mark Dickey

I made a service call for my garage door which was jerky when opening. The appointment turned into a sales call and the technician provided zero support for my issue. All he wanted to do was point out everything that in his opinion was wrong and sell me a new garage door. The service report that was provided via email later was a complete POS. Based on my experience stay away from Precision. door.

Russel Kesler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has an excellent business model. I called them late Saturday afternoon. An extremely helpful customer serv. rep. scheduled a tech the next day (a Sunday!). Luke (very professional) arrived at the time promised and quickly diagnosed the issue as well as other items needing attention. He provided 4-options ranked by urgency.... no pressure up-sell tactics! The high quality repairs took about an hour. Great company with great employees!

John D'Adesky

Communication was great. I had them replace my load squeeky 23 year old opener and they replaced the rollers since mine were showing signs of fatigue. Friendly tech, and fast good quality work. I hadn't even thought of changing the rollers, but when he pointed out the possibility of changing them i took a good look and saw the signs of metal fatigue on the pins. The new opener is so quiet, and I can use my phone to open the door too. Considering i made the appointment yesterday, I would recommend this company.

Jim Warburg

Five stars for quality of service, two-three stars for cost. The technician did an excellent job and was friendly, professional, and thorough. He gave me several different estimates for what could be done to address my situation ranging from doing the bare minimum to replacing all worn parts. He did not pressure me at all. I reluctantly ended up choosing the more expensive option, but in all honesty, I thought the cost was exorbitant, something over which he had no control. Before the estimate, I was anticipating a maximum of $1000; it turned out to be almost three times that on a job that took just over two hours to complete. I may be out of touch with today's prices, but the materials cost far more than I thought they should have. I did not shop around other options; maybe they would have been no different, and perhaps I should have. Something tells me your mark-up must be huge. I couldn’t have asked for better quality of service, but i might have hoped for a more reasonable cost.

Vicki Erwin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for the speedy response to repair/replace my wireless opener on the exterior of my garage. Tim McRae was prompt and obviously knew what he was doing. The repair only took five minutes. Vicki Erwin

nancy carstens

Scotty is awesome!!! We always know we will get the best service on a fantastic product.

Linda Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called precision because I thought my door was stuck due to previous work by them however it was not. It was a plug problem. They responded quickly the same day with in a couple hours. I would recommend their services.

Wendell White

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I found PrecisionDoorTriangle from a Google search. I needed help in 24 hours and Luke arrived just over an hour later. Incredibly timely service, professional and courteous. I would recommend Precision Door Triangle 10/10 times

Joia Porter

Luke was very professional and his customer service was above and beyond.