4.9 1 2 3 4 5 923 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 24

Precision Garage Door

Same-day garage door repair in Durham, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham, NC community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Durham, NC

Serving Durham, NC

and surrounding communities

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What Customers are Saying

Summary based on the 856 most recent customer reviews

Customers in Durham consistently describe Precision Garage Door of Raleigh as prompt, professional, and knowledgeable, with strong follow-through from booking through repair or installation. Reviews repeatedly highlight fast same-day or next-day service, clear communication, honest options without pressure, and high-quality workmanship that leaves garage doors operating smoothly, quietly, and reliably. Many customers also mention friendly technicians, clean work areas, and a smooth, easy service experience.

What Customers in Your Area Mention Most

Professionalism (143) Reviewers repeatedly describe the technicians as professional, courteous, polite, and respectful throughout the service experience. Responsiveness (132) Customers consistently praise quick responses, fast callbacks, and being scheduled or contacted soon after reaching out. Expertise (129) Reviewers frequently note that the technicians are knowledgeable, experienced, and able to diagnose issues accurately. Speed (126) Many reviews emphasize same-day or next-day service, early arrival, and repairs completed quickly. Communication (120) Customers often mention clear explanations, helpful updates, and technicians who walk them through the problem, options, and work completed. Service (118) Reviews regularly praise overall customer service, including helpful office support, friendly interactions, and a smooth end-to-end experience. Workmanship (107) Customers highlight solid repairs and installations, with work described as thorough, efficient, and done right the first time. Friendliness (104) Many reviewers call out friendly, personable, kind, and pleasant technicians who make the visit easy to work with. Value (52) Several reviews say pricing felt fair or reasonable, and some customers felt the service delivered good value for the outcome.

Recent Reviews from Durham, NC

printess fullwood

Google 1 2 3 4 5
Durham, NC 02/24/2023

Justin was very very very professional!!!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear that Justin provided professional service. Your satisfaction is our priority.

Service: General repairs & installation

Scott Alderman

Google 1 2 3 4 5
Durham, NC 02/22/2023

Excellent experience, highly recommend! Trevor was incredibly helpful as he diagnosed and described the proper solution. Andrew and Landon did a great job with the installation. All very professional and friendly.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear about your excellent experience with Trevor, Andrew, and Landon. Your recommendation means a lot to us!

Service: General repairs & installation

Danny Kozink

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/20/2023

I chose Precision because of Sunday availability and previous high ranks. Trevor was great through whole process, timely and efficient! I’d recommend to friends and neighbors without hesitation.

Service: Broken Garage Door Spring Repair

Sally Wooten

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/20/2023

Lost garage door opener and I could successfully program the one I bought. The technician did so in a short time and was very polite.

Tim McRae

Technician: Tim McRae

Service: Garage Door Opener Repair

Kenneth Howard Jr

Google 1 2 3 4 5
Durham, NC 02/16/2023

Trevor was amazing and very knowledgeable. He took time to explain my issue and provide the best and efficient solution going forward. I highly recommend for all your install and replacements.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Trevor provided excellent service and solutions. Your recommendation means a lot to us!

Service: General repairs & installation

Baldwin Gammage

Google 1 2 3 4 5
Durham, NC 02/14/2023

Great job with a great attitude and knowledge of garage doors function.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad you appreciated our team's attitude and knowledge. If you need any further assistance, feel free to reach out.

Service: General repairs & installation

Damon Blair

Google 1 2 3 4 5
Durham, NC 02/11/2023

Response from Ashley Gammon, General Manager Business Owner

Thank you for your 5-star review! We appreciate your support and are glad to hear you had a positive experience with Precision Garage Door Service in Morrisville.

Service: General repairs & installation

Sarah Brafford

Google 1 2 3 4 5
Durham, NC 02/10/2023

Scotty Johnson replaced the old garage door opener motor with a new more efficient model. He also updated the rails so that the door opens more smoothly and quietly. The new products came with guarantees that eliminated any concerns I had with the existing loud motor and rackety rails and drooping chain. Scotty completed all the work in the time frame he quoted. I am happy that I chose Precision Garage Door Services for this project. I recommend them for any garage door issue, big or small.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty was able to replace your garage door opener and update the rails to your satisfaction. Your recommendation means a lot to us. If you need further assistance, feel free to reach out!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Sarah Brafford

Google 1 2 3 4 5
Durham, NC 02/10/2023

Justin programmed the new remote opener quickly. Then he examined the garage door and existing mechanisms. He explained how to maintenance them and what to do if they require future care. He answered my questions so that I could understand. I was impressed with his experience and knowledge, as well as that Precision sent a representative so quickly. I recommend Precision Overhead Garage Door Service for any garage door concern anyone may have.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Justin was able to assist you with your garage door needs and provide valuable maintenance tips. Your recommendation means a lot to us!

Service: General repairs & installation

Darrel Hamlet

Google 1 2 3 4 5
Durham, NC 02/09/2023

In response to a Genie rail failure, not only did Precision Door schedule me in asap, they also sent a stellar technician Trevor Mills. He showed up on-time, and was prepared to tackle whatever issues discovered. While servicing our garage door, he explained other preventive work that could be done right then. We went ahead with his recommendations and are thankful for his expertise and work ethic. Everything works great and is much quieter!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Trevor provided excellent service and that your garage door is now working quietly. Your satisfaction is our priority.

Service: General repairs & installation

Charles Reed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/08/2023

Had a very great experience today, led by Richard McCann. Very professional, very knowledgeable...He sought ways to maximize not only my cost financially but also my peace of mind for the repair and longevity of it...I would highly recommend this company and would not hesitate to refer anyone in need of garage repair, installation, etc., to specifically ask for Richard. Thank you for the customer service & prompt handling of my need!

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Nancy Linden

Google 1 2 3 4 5
Durham, NC 02/08/2023

Scotty Johnson: I have to say that Precision Doors is very lucky to have Scotty on their team. When I called him he came the same day and before coming he called me with a ETA, which was nice to know. He is very professional and showed me what needed to be fixed. I would definitely recommend Precision. Thanks for all your help Scotty.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear Scotty provided excellent service and kept you informed. Your recommendation means a lot to us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Al Rankin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/06/2023

Have used Precision for more than 10 years. Very happy with the service.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Springs

Curtis Richardson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/05/2023

Excellent job and doors work great. They improved the system that lifts the doors so they move smoothly and quietly. Curt Richardson

Service: Install Garage Doors

Ketty Thelemaque

Google 1 2 3 4 5
Durham, NC 02/02/2023

Richard was so efficient and helpful.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Richard provided efficient and helpful service. Your satisfaction is important to us.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Jeff Cherny

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/01/2023

Had a broken garage door spring replaced the same day. Jonathan was friendly and professional and did a great job. Many thanks

Service: Broken Garage Door Spring Repair

Product: Springs

John Harward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/01/2023

The installers did a great job removing the original 55-years old garage door and installing the new one. They were in and out in around 2 1/2 hours. They hauled away the old door and hardware, as well as all packaging of the new. The new door improves the aesthetics of the house and will be much more functional than the old manual and non-insulated door.

Service: Install Garage Doors

Mike Bigsby

Google 1 2 3 4 5
Durham, NC 01/30/2023

Brandon arrived on schedule and discussed the options clearly. He worked without interruption and had the garage door mechanism replaced faster than I had any right to expect. I am very satisfied

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Brandon was prompt, clear in his explanations, and efficient in replacing your garage door mechanism. Your satisfaction is important to us!

Service: General repairs & installation

Sheila Younger

Google 1 2 3 4 5
Durham, NC 01/28/2023

My experience with Precision Garage Door Service representative Greg was outstanding. His customer service skills were on point. He arrived at my residence ON TIME and introduced himself as we grew each other. He asked me about my concerns, answered concisely all of my questions. I was extremely impressed and would recommend PRECISION GARAGE DOOR SERVICE to anyone in need!! Thank you Ms S

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback, Ms. S. We're glad to hear about your outstanding experience with Greg and appreciate your recommendation. Your satisfaction is our priority.

Service: General repairs & installation

Matt Warren

Google 1 2 3 4 5
Durham, NC 01/18/2023

Precision Door recently replaced a broken spring and performed maintenance on my garage door. Scotty presented several options for spring replacement and maintenance and their was no pressure. Scotty was efficient and very courteous.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Scotty provided you with efficient service and options without pressure. Your satisfaction is our priority.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Hervey Graham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/18/2023

I am very pleased with the installation of our garage doors. I was totally impressed with Luke and his joyful spirit and great personality. He took his time to explain in details the operation of our new doors. Kudos to Luke!!!

Service: Install Garage Doors

Eb Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/15/2023

Technician was on time and very professional and personal. He provided several options for various levels of repair which were very detailed. His work was performed in a timely and efficient manner . Chose Precision because of ads and review ratings.

Tim McRae

Technician: Tim McRae

Service: Broken Garage Door Spring Repair

Paula Lang

Google 1 2 3 4 5
Durham, NC 01/12/2023

Scotty Johnson replaced my defective key pad and patiently helped me set up app on my phone. He was very friendly and professional. Precision Door Service - very dependable company and employees. I appreciated the time he took to make sure all remotes were working properly!. I would highly recommend this group .

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty provided excellent service with your keypad and app setup. Your recommendation means a lot to us. If you need further assistance, feel free to reach out.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

John Merrill

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/10/2023

Andrew Bentley did a fantastic job on the removal of my old garage door and installation of the new one. Everything looks and works great and he went the extra mile to show me all the features and functions

Service: Install Garage Doors

Product: Garage Doors

Harold Tyndall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/10/2023

Scott Johnson did a great job. Well pleased. Got the job done the first time. Another satisfied customer.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Springs

Thornton Smith II

Google 1 2 3 4 5
Durham, NC 01/10/2023

I just want to thank Paul and Precision for quick and quality service. Paul was knowledgeable and polite. I really appreciate the tips in maintaining my garage door going forward.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Paul provided quick and quality service, along with helpful maintenance tips. Your satisfaction is important to us.

Service: General repairs & installation

Bill Finger

Google 1 2 3 4 5
Durham, NC 01/06/2023

Trevor was very thorough and efficient! Great job!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Trevor provided thorough and efficient service. Your satisfaction is important to us!

Service: General repairs & installation

Teresa Davis

Google 1 2 3 4 5
Durham, NC 12/29/2022

We had to have one of our garage doors replaced. Not only was Andy prompt, he was very positive, extremely knowledgeable, and so helpful. Also very friendly. We would highly recommend Andy! Thank you!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Andy provided prompt and knowledgeable service during your garage door replacement. Your recommendation is appreciated!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Jeffrey Denhard

Google 1 2 3 4 5
Durham, NC 12/27/2022

Great experience all around with Precision Door! Flawless customer service setting up appointment, technician texted before arrival and was in time, thorough repair options with a fair price. Scotty Johnson, our master technician, was a pleasure to deal with. Highly recommend and will use again. Jeff

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback, Jeff! We're glad to hear you had a great experience with our customer service and Scotty. We appreciate your recommendation and look forward to assisting you again in the future.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Tracy Kochis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/26/2022

Jon was very knowledgeable and personable. I would highly recommend Jon and Precision Garage Door Service.

Service: Garage Door Repair

Product: Rollers

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502