From Durham, NC Homeowners
Garage Door Repair in Durham, NC - Page 25
Precision Garage Door
Same-day garage door repair in Durham, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Durham, NC
Proudly serving the Durham, NC community with same day service.
Local Garage Door Repair in Durham, NC
Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Durham, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of Raleigh is viewed very positively in Durham, with customers consistently praising fast response times, knowledgeable technicians, clear communication, and professional service. Reviews commonly mention same-day or next-day help, thorough explanations of repair options, and work that leaves garage doors operating smoothly, quietly, and reliably. Many customers also note courteous, friendly service and a low-pressure approach that helps them feel informed and confident in their decisions.
What Customers in Your Area Mention Most
Recent Reviews from Durham, NC
Paula Lang
Scotty Johnson replaced my defective key pad and patiently helped me set up app on my phone. He was very friendly and professional. Precision Door Service - very dependable company and employees. I appreciated the time he took to make sure all remotes were working properly!. I would highly recommend this group .
Thank you for your positive feedback! We're glad Scotty provided excellent service with your keypad and app setup. Your recommendation means a lot to us. If you need further assistance, feel free to reach out.
Technician: Scotty Johnson
Service: General repairs & installation
John Merrill
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Andrew Bentley did a fantastic job on the removal of my old garage door and installation of the new one. Everything looks and works great and he went the extra mile to show me all the features and functions
Service: Install Garage Doors
Product: Garage Doors
Harold Tyndall
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Scott Johnson did a great job. Well pleased. Got the job done the first time. Another satisfied customer.
Thornton Smith II
I just want to thank Paul and Precision for quick and quality service. Paul was knowledgeable and polite. I really appreciate the tips in maintaining my garage door going forward.
Thank you for your positive feedback! We're glad to hear that Paul provided quick and quality service, along with helpful maintenance tips. Your satisfaction is important to us.
Service: General repairs & installation
Bill Finger
Trevor was very thorough and efficient! Great job!
Thank you for your feedback! We're glad to hear Trevor provided thorough and efficient service. Your satisfaction is important to us!
Service: General repairs & installation
Teresa Davis
We had to have one of our garage doors replaced. Not only was Andy prompt, he was very positive, extremely knowledgeable, and so helpful. Also very friendly. We would highly recommend Andy! Thank you!
Thank you for your feedback! We're glad to hear Andy provided prompt and knowledgeable service during your garage door replacement. Your recommendation is appreciated!
Technician: Andy Maynard
Service: General repairs & installation
Jeffrey Denhard
Great experience all around with Precision Door! Flawless customer service setting up appointment, technician texted before arrival and was in time, thorough repair options with a fair price. Scotty Johnson, our master technician, was a pleasure to deal with. Highly recommend and will use again. Jeff
Thank you for your positive feedback, Jeff! We're glad to hear you had a great experience with our customer service and Scotty. We appreciate your recommendation and look forward to assisting you again in the future.
Technician: Scotty Johnson
Service: General repairs & installation
Tracy Kochis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Jon was very knowledgeable and personable. I would highly recommend Jon and Precision Garage Door Service.
Service: Garage Door Repair
Product: Rollers
Roberto Figueroa
Scotty Johnson did a great job I would highly recommend him he was quick precise and knew what he was doing glad I made that call
Thank you for your positive feedback! We're glad to hear Scotty provided quick and precise service. Your recommendation means a lot to us.
Technician: Scotty Johnson
Service: General repairs & installation
Chris Privett
Precision Door Service replaced our 33-year-old garage door at a fraction of the price I was quoted by another company. They finished the job in about 2 hours. Today I opened up the door just to hear how quietly and smoothly it works. I only wish I’d called Precision Door a few years ago.
Thank you for your positive feedback! We're glad to hear that you had a great experience with our garage door replacement and that you're enjoying the quiet operation. If you need any further assistance, feel free to reach out.
Technician: Andy Maynard
Service: General repairs & installation
Bethany Butti
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
While I appreciate an advance call from a technician telling me how I should just replace the garage door keypad myself and save some money, clearly that isn’t something I felt comfortable doing. Hence why I called you all in the first place. If a customer doesn’t take you up on the offer of just ‘doing it themselves’ the first or second time, it probably doesn’t make sense to state it a third and fourth time; just adding to the frustration. In the end, yes it was fixed the day I called; hence the three stars. But based on this interaction, I would not recommend this company.
Thank you so much for providing feedback about your experience and bringing this to our attention. This isn't something we instruct our technicians to do unless the customer initiates the conversation. We have had a very lengthy conversation with Paul and used this as a teaching example for the rest of the employees. We appreciate you choosing Precision and please know if we can help in the future, we are here for you. You will certainly not have this kind of interaction again with one of our employees.
Service: Garage Door Repair
Product: Remotes / Keypad
Richard Combs Jr.
Scotty & Paul were both very professional and amazing! I called about broken garage door in the morning and it was fixed by 3 pm.
Thank you for your positive feedback! We're glad Scotty and Paul provided professional and timely service for your garage door. Your satisfaction is our priority.
Technician: Scotty Johnson
Service: General repairs & installation
James Davis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great job.
Service: Broken Garage Door Spring Repair
Product: Springs
Rufus Reynolds
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Five stars for the service rep. Professional, friendly, and fast. He did a great job. One star for the company. Was not told over the phone that a new garage door keypad to be installed would cost $250. Was also not told that I would get charged $75 just for the service rep showing up. Once he told me $250 I almost turned him away but then he said you're going to get charged $75 just for me showing up. Was told that it has to be a special type of keypad entry system and that I couldn't get one at the store. Would not recommend this company at this time. Very disappointed in their billing practices.
Thank you for your business and feedback. We are glad to see you were happy with the service Trevor provided, but we are sorry to see you weren't happy with the pricing he provided to you. The call center that handles our scheduling is who you spoke with first. They are supposed to advise you of the $75.00 service fee that will be charged if work is not performed, but would be waived if work is performed. This is a standard fee that almost all service companies charge. All of our calls are recorded so we listened. We apologize that she did not inform you of the fee as she should have and we will address that with the call center. The price of the Marantec keypad wasn't discussed on the call at all. The call center wouldn't have had the pricing for that key pad to provide even if you did ask because they aren't at the job site and wouldn't know what to offer you. As you mentioned in the call, a generic keypad will not work for your motor. We have to specifically order Marantec items to keep in stock to service customers like yourself who have that particular opener. Again, we are sorry you're unhappy with the price and if you would like to discuss further, please call and speak with our service manager.
Service: Garage Door Opener Install
Product: Remotes / Keypad
Gretchen Castorina
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Hi we needed serious help with our garage door motor as we had a car trapped inside and wouldn’t open or close. Tim came and rescued us quickly and installed all the new fixings plus more. Very grateful!
Charles West
On time, quickly assessed the situation and made the repair quickly. Thoroughly satisfied!
Thank you for your positive feedback! We're glad to hear that our team was prompt and efficient in addressing your garage door issue. Your satisfaction is our priority!
Service: General repairs & installation
Pete Stock
100% professional, fast and perfect job. Thank you Scotty!
Thank you for your positive feedback! We're glad to hear that Scotty delivered professional and fast service. Your satisfaction is our priority at Precision Garage Door Service in Morrisville.
Technician: Scotty Johnson
Service: General repairs & installation
Stephen Rigsbee
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very satisfied with the technician
Service: Garage Door Repair
Product: Belt Drive Garage Door Opener
Marcia Morey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt, excellent quality service
Service: Garage Door Repair
Product: Springs
Joseph Slavik
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Found the service tech to be excellent ( Paul). Did all the work in about 40 minutes and showed me how to service the door as well. He’s a star with your group. Thank you
Service: Garage Door Repair
Dave Kirby
On time, courteous, finished when expected, cleaned up well
Thank you for your positive feedback! We're glad to hear that our team was on time, courteous, and met your expectations. Your satisfaction is our priority.
Service: General repairs & installation
Spencer Dicks
Very professional and efficient. I really appreciate Scotty’s communication, precision, and work.
Thank you for your positive feedback! We're glad to hear you appreciated Scotty's professionalism and communication. Your satisfaction is important to us.
Technician: Scotty Johnson
Service: General repairs & installation
Audrey Green
Came on time and fixed my garage door faster than estimated time. Very pleased with the work. The cost, not so happy with.
Thank you for your feedback. We're glad to hear our team arrived on time and completed the repair quickly. We appreciate your input regarding the cost and will take it into consideration.
Service: General repairs & installation
Jesse Pegg
I had a GREAT experience with Precision Garage Door from the estimate with Gary to the installation with Jackson and Andrew. We received 3 other estimates and Precision was not only the least expensive, but also offered more options than the competitors and never pushed me to commit or tried to upsell me on anything. Precision was also the only company with a "mobile showroom" so I was able to see and touch and compare actual samples of the products they offered from the doors of varying color with different levels on insulation to the openers. They were even able to show me the openers running so I could compare the amount of noise each one made. Jackson and Andrew were early for the installation and finished installing the new door and opener and all new components and mounts in less than 3 hours. Another service they provided that no other company offered was installing matching trim to ensure a good seal with the new door. This was included at no additional cost. They removed my old chewed up trim, installed the new trim and caulked the entire thing. They even touched up a few minor scratches on the new door before leaving and installed an upgraded seal at the bottom of the door because the one that came on the door did not seal perfectly. I can't say enough good things about my experience with Precision. I would give 10 stars if I could. I highly recommend them for garage door service in the Raleigh/Durham area.
Thank you for your detailed review. We're glad to hear about your positive experience with Gary, Jackson, and Andrew. Our mobile showroom and attention to detail are designed to enhance customer satisfaction. Your recommendation means a lot to us!
Service: General repairs & installation
Antoine Burton
Quality and quick service. Very informative about how to care for door for a long time. Will definitely recommend thx!
Thank you for your positive feedback! We're glad you found our service informative and quick. Your recommendation means a lot to us!
Technician: Scotty Johnson
Service: General repairs & installation
Mary Jones
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service
Service: Garage Door Repair
Nancy Newark
Thank you for your positive feedback! We're glad to hear you had a great experience with Precision Garage Door Service in Morrisville. If you need assistance in the future, feel free to reach out.
Technician: Scotty Johnson
Service: General repairs & installation
Calvin H.
Precision Garage Door of Raleigh came to our house and quickly diagnosed the problem with our garage door. The service person gave me options and discussed them thoroughly enough for me to decide to have them replace the door. The installation went quickly and the service person was very knowledgeable and friendly. Though I didn't like the overall cost of the installation, I am pretty confident we have a good product. Update (10/7/22)... We have tried calling a couple of times because we had questions, but we could not reach anyone. Will try to call again but it is a little bit of an annoyance. But liking the install still.
Thank you for your feedback. We're glad the installation went well and appreciate your confidence in our product. For any questions, please reach out to us directly at (919) 500-5160, and we’ll assist you promptly.
Technician: Tim McRae
Service: General repairs & installation
Elizabeth Shelley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Highly recommend Precision Doors for garage doors and repairs. Needed repair and received same day service.. Technician, Scott Johnson was outstanding. Fantastic company..
Technician: Scotty Johnson
Service: Garage Door Repair
Tatia Davis
Excellent, friendly, and prompt service! I would definitely recommend!
Thank you for your kind words! We're glad to hear you had an excellent experience with our friendly and prompt service. Your recommendation means a lot to us!
Technician: Tim McRae
Service: General repairs & installation
