4.9 1 2 3 4 5 923 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 27

Precision Garage Door

Same-day garage door repair in Durham, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham, NC community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Durham, NC

Serving Durham, NC

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 856 most recent customer reviews

Customers in Durham consistently describe Precision Garage Door of Raleigh as prompt, professional, and knowledgeable, with strong follow-through from booking through repair or installation. Reviews repeatedly highlight fast same-day or next-day service, clear communication, honest options without pressure, and high-quality workmanship that leaves garage doors operating smoothly, quietly, and reliably. Many customers also mention friendly technicians, clean work areas, and a smooth, easy service experience.

What Customers in Your Area Mention Most

Professionalism (143) Reviewers repeatedly describe the technicians as professional, courteous, polite, and respectful throughout the service experience. Responsiveness (132) Customers consistently praise quick responses, fast callbacks, and being scheduled or contacted soon after reaching out. Expertise (129) Reviewers frequently note that the technicians are knowledgeable, experienced, and able to diagnose issues accurately. Speed (126) Many reviews emphasize same-day or next-day service, early arrival, and repairs completed quickly. Communication (120) Customers often mention clear explanations, helpful updates, and technicians who walk them through the problem, options, and work completed. Service (118) Reviews regularly praise overall customer service, including helpful office support, friendly interactions, and a smooth end-to-end experience. Workmanship (107) Customers highlight solid repairs and installations, with work described as thorough, efficient, and done right the first time. Friendliness (104) Many reviewers call out friendly, personable, kind, and pleasant technicians who make the visit easy to work with. Value (52) Several reviews say pricing felt fair or reasonable, and some customers felt the service delivered good value for the outcome.

Recent Reviews from Durham, NC

Omar Beasley

Google 1 2 3 4 5
Durham, NC 03/16/2022

Paul is great and provided excellent service today.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Paul provided excellent service. Your satisfaction is important to us!

Service: General repairs & installation

adam crain

Google 1 2 3 4 5
Durham, NC 03/14/2022

Paul was wonderful . Very professional and did great work. I would highly recommend.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear that Paul provided professional service and did great work. Your recommendation means a lot to us!

Service: General repairs & installation

George Bryant

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/13/2022

I had an appointment set up with another company for Wednesday but Precision was able to come out today, on a Sunday. Brandon was very knowledgeable and handled the repair. Thank you for great service.

Service: Garage Door Opener Repair

Adriana Oller

Google 1 2 3 4 5
Durham, NC 03/09/2022

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear you had a great experience with Precision Garage Door Service in Morrisville. Your satisfaction is important to us.

Service: General repairs & installation

Michael

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/06/2022

The original equipment spring on our garage door broke, and we could not lift the door. Technician Paul came out on a Sunday morning. He explained the problem, had all the necessary replacement parts on his truck, and had the new springs and rollers installed in an hour. Paul was polite, efficient and professional. A job well done!

Service: Broken Garage Door Spring Repair

Product: Springs

Lydia Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/01/2022

Paul was great! Very knowledgeable and explained the issues with our garage doors. Highly recommend!

Service: Garage Door Repair

Kathy Kay

Google 1 2 3 4 5
Durham, NC 02/25/2022

Called yesterday AM, got a same-day service visit scheduled. Paul showed up earlier than expected. We discussed the issue (poorly installed garage door), I got some options, work was done right away and within four hours of the initial call I had a smoothly functioning and QUIET garage door set up. It was a positive experience from start to finish with Precision and I highly recommend them. Paul was very friendly, super professional, and great to work with (dealt kindly with all my excited peek-ins as work was done). Two thumbs up.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback. We're glad to hear Paul provided excellent service and resolved your garage door issues quickly. Your recommendation means a lot to us!

Service: General repairs & installation

Sarah Leverett

Google 1 2 3 4 5
Durham, NC 02/22/2022

Paul was punctual and got the work done quickly and efficiently. He explained things several times during the process!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Paul provided punctual and efficient service while thoroughly explaining the process. Your satisfaction is important to us!

Service: General repairs & installation

James Polhamus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/21/2022

Great service, two car garage door, over 20 years old with no prior service. Tech was able to complete work in one afternoon. Door works and sounds like when first installed.

Service: Garage Door Repair

Ernest Sears

Google 1 2 3 4 5
Durham, NC 02/18/2022

Our tech, Paul, arrived on time, was courteous, explained what needed to be done to fix our opener and the cost with two options. He worked quickly and cleaned up the work area. The service was excellent. We were very pleased with Precision from the way our first call to set an appointment was handled to Paul’s service, every thing was professional and friendly.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Paul provided excellent service and options for your garage door opener. Your satisfaction is important to us.

Service: General repairs & installation

Kelly McNamara

Google 1 2 3 4 5
Durham, NC 02/18/2022

Precision Door was super easy to work with from scheduling to fixing my door. Scotty was kind and super efficient. He communicated exactly when he will be arriving, explained what was wrong, went over my options and prices. Would definitely recommend as precision door has a seamless process!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear that Scotty provided efficient service and clear communication throughout the process. Your recommendation means a lot to us!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Lou Brogden

Google 1 2 3 4 5
Durham, NC 02/17/2022

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear you had a great experience with Precision Garage Door Service in Morrisville. Your satisfaction is our priority.

Service: General repairs & installation

Jennifer Nix

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/12/2022

Great service. We’re here under 24 hours after we called for service. Definitely recommend!

Service: Garage Door Repair

Richard Mueller

Google 1 2 3 4 5
Durham, NC 02/10/2022

Trevor arrived sooner than I expected. He quickly diagnosed the root cause of the wireless key pad malfunction. He performed a reprogram of the wireless key pad. Now entering the security code opens and closes the garage door as designed. I am very impressed with his professional approach and technical expertise.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad Trevor efficiently diagnosed and resolved the wireless keypad issue. Your satisfaction with our service is important to us.

Service: General repairs & installation

Marguerite Curtis

Google 1 2 3 4 5
Durham, NC 02/09/2022

Very fast, friendly service on a cold day to come out. Would highly recommend.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you received fast and friendly service. Your recommendation means a lot to us.

Service: General repairs & installation

Darren Campbell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/31/2022

The representative from Precision was outstanding. He explained what the issue was provided two choices for repair and explained each one. He was quick and professional. He was also a very nice person. Thank you all for the great job.

Service: Broken Garage Door Spring Repair

Product: Springs

Janeen Gammage

Google 1 2 3 4 5
Durham, NC 01/29/2022

Paul was very professional and did an outstanding job installing our garage door. Extremely pleased!!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Paul provided professional service and you are pleased with your new garage door.

Service: General repairs & installation

Josephe Featherstone

Google 1 2 3 4 5
Durham, NC 01/26/2022

Paul did a great job. Quick & efficient.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear Paul provided quick and efficient service. We appreciate your support!

Service: General repairs & installation

Sheila Miglarese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/25/2022

We are pleased to share that Trevor and Paul accessed the problem(s) with our garage doors, recommended several options as solutions and completed the work quickly and professionally. This was a smooth process from beginning to end and communication was excellent. It was great to have the problem solved so efficiently.

Service: Garage Door Repair

Product: Garage Door Opener

Kishan Patel

Google 1 2 3 4 5
Durham, NC 01/24/2022

Reached out to Precision to replace a builder grade Genie garage opener that I wanted swapped out for one with 'smart' features. My tech Brandon Mill reached out to me prior to my appointment to re-confirm the features I was looking for and it turns out I really wanted a Liftmaster. Never had experience with Genie before but this Liftmaster is great! Appointment scheduling was super fast & transparent pricing.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Brandon helped you find the perfect Liftmaster opener with smart features. It's great to hear you had a smooth scheduling experience and appreciated our transparent pricing. Enjoy your new garage door opener!

Service: General repairs & installation

Denise Olson

Google 1 2 3 4 5
Durham, NC 01/20/2022

Excellent service! Mike explained use of new equipment very well!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear that Mike provided excellent service and explained the new equipment well. Your satisfaction is important to us.

Service: General repairs & installation

Yan Yerace

Google 1 2 3 4 5
Durham, NC 01/19/2022

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review! We're glad to hear you had a positive experience with Precision Garage Door Service in Wake Forest. If you have any further feedback, feel free to reach out.

Service: General repairs & installation

John Riester

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/13/2022

Justin did a great job!!

Service: Garage Door Repair

Product: Garage Door Opener

Nicole Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/11/2022

Scottie was prompt and professional. He explained everything that was wrong and how he could fix it. In a very short while, my garage door was working and much quieter than when he came.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Opener

Corrie Finger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 01/10/2022

Came same day and did a great job

Service: Garage Door Repair

Joe Celeste

Google 1 2 3 4 5
Durham, NC 01/07/2022

Precision sent Trevor out late at night to fix our garage door. He was knowledgeable and professional. He had our door fixed quickly and went above and beyond to meet our needs. Thank you for everything.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Trevor provided knowledgeable and professional service to fix your garage door promptly. Your satisfaction is important to us!

Service: General repairs & installation

Walker G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/06/2021

Paul was on time, thorough, explained what he was doing & did a great, timely job. Thank you.

Service: Garage Door Opener Repair

Chris Romeo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/03/2021

Fast response time, Scotty arrived on time and repaired the door quickly after giving me a full cost breakdown.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Product: Garage Door Opener

Tom Bojanski

Google 1 2 3 4 5
Durham, NC 11/16/2021

Precision did a great job of honoring the warranty and replacing the external keypad on our 10-year old opener. The response time was great!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear that we honored your warranty and promptly replaced the external keypad. Your satisfaction is important to us!

Service: General repairs & installation

Brittany Hairston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/06/2021

Richard was so friendly and provided great service!

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
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Ste 2H2

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Unit B

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3325 Durham-Chapel Hill Blvd
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Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502