4.9 1 2 3 4 5 923 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 28

Precision Garage Door

Same-day garage door repair in Durham, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham, NC community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Durham, NC

Serving Durham, NC

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 856 most recent customer reviews

Customers in Durham consistently describe Precision Garage Door of Raleigh as prompt, professional, and knowledgeable, with strong follow-through from booking through repair or installation. Reviews repeatedly highlight fast same-day or next-day service, clear communication, honest options without pressure, and high-quality workmanship that leaves garage doors operating smoothly, quietly, and reliably. Many customers also mention friendly technicians, clean work areas, and a smooth, easy service experience.

What Customers in Your Area Mention Most

Professionalism (143) Reviewers repeatedly describe the technicians as professional, courteous, polite, and respectful throughout the service experience. Responsiveness (132) Customers consistently praise quick responses, fast callbacks, and being scheduled or contacted soon after reaching out. Expertise (129) Reviewers frequently note that the technicians are knowledgeable, experienced, and able to diagnose issues accurately. Speed (126) Many reviews emphasize same-day or next-day service, early arrival, and repairs completed quickly. Communication (120) Customers often mention clear explanations, helpful updates, and technicians who walk them through the problem, options, and work completed. Service (118) Reviews regularly praise overall customer service, including helpful office support, friendly interactions, and a smooth end-to-end experience. Workmanship (107) Customers highlight solid repairs and installations, with work described as thorough, efficient, and done right the first time. Friendliness (104) Many reviewers call out friendly, personable, kind, and pleasant technicians who make the visit easy to work with. Value (52) Several reviews say pricing felt fair or reasonable, and some customers felt the service delivered good value for the outcome.

Recent Reviews from Durham, NC

James & marie Serine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/01/2021

Work was completed on time and I was explained as to what problems I was having with my garage door. Job well done! Thx!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Geoffrey Wang

Google 1 2 3 4 5
Durham, NC 10/30/2021

Had a technician come to fix springs of garage door. He came on time and was nice. Our current garage door spring is torque master plus. He recommended replace springs with other type likely torsion system with a quote total $1200 after discount!!!! Googled the cost for conversion the system and it is around $400! There is no way we should pay $1200!!!

Response from Ashley Gammon, General Manager Business Owner

We are very sorry to see that you feel like you received 1 star service because of the pricing. We would love to answer any questions that you might have as to why the pricing is so different. Please make sure when you compare the prices of the springs, you are comparing identical springs from both companies. Of course if you order some online, you would have to pay for the parts, plus labor and shipping, so that would be added into your cost. Our service would also come with a warranty for both parts and labor. We wish we could have worked with you, but we completely understand the hesitation because of the price. Please don't hesitate to call if we can assist you in the future.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Buddy Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 10/28/2021

I called Precision because they installed my garage door. I called at 11:15 and Paul came and replaced springs and my door was working by 1:00 pm. So impressed with Precision and Paul in particular. When I called, the receptionist was very exceptional also. Great job!!! I’ll definitely recommend you guys!!

Service: Garage Door Repair

Product: Springs

Glase Ferguson

Google 1 2 3 4 5
Durham, NC 10/26/2021

Great explanation of what went wrong with the door, and what was necessary for it to work again. Repair was completed within an hour and a half, and now the mechanism is much smoother and quieter. If the door needs to be opened when the power is out, i can lift it with my fingertips -- Couldn't do that with the builder installed mechanism.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear our technician provided a thorough explanation and that your garage door is now smoother and quieter. If you need any further assistance, feel free to reach out.

Service: General repairs & installation

Mike Stephens

Google 1 2 3 4 5
Durham, NC 10/12/2021

Mike Grove is an excellent technician and he provided excellent customer service in recently servicing our garage door. He was on time, very knowledgeable, and helped us with our door repairs. I would definitely call Mike and Precision Door again. Thank you!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad to hear Mike provided excellent service and helped with your garage door repairs. We appreciate your recommendation and look forward to assisting you again.

Service: General repairs & installation

Bryan Smitherman

Google 1 2 3 4 5
Durham, NC 09/21/2021

Andy was awesome! Quick work but took the time to explain everything and set up a few devices. New motor is SO MUCH quieter than my 21 year old Craftsman. Recommend Precision and Andy.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad to hear Andy provided excellent service and that you're enjoying the quieter motor. We appreciate your recommendation!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Eric vonHaam

Google 1 2 3 4 5
Durham, NC 09/06/2021

Andy did a great job - arrived right on time with a phone call to let me know he was coming; quickly diagnosed the issue as gave me a couple of options on how to proceed. Did the work quickly and efficiently and was incredibly polite and helpful the whole time. I would definitely use Precision Door again!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review. We're glad to hear that Andy provided prompt, efficient service and helpful options. We appreciate your trust in Precision Garage Door Service and look forward to serving you again!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Chance Ingle

Google 1 2 3 4 5
Durham, NC 09/03/2021

Andy was great to work with and highly recommended Precision door!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Andy provided great service. Your recommendation means a lot to us at Precision Garage Door Service in Morrisville.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Matthew Tapley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/24/2021

Quick and friendly technician. Really got be out of a jam. Literally!

Scotty Johnson

Technician: Scotty Johnson

Service: Install Garage Doors

Product: Garage Doors

Mark Simpson-Vos

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/22/2021

Paul arrived on time for a weekend call, quickly diagnosed our problem, and explained our options clearly. We ended up in a situation where we needed to replace rather than repair our unit's motor, so it was nice to get a review of the different features available on new units without any sense of pressure or upselling. Paul also took time to show me the features of the new unit once it was installed and stayed to make sure we were comfortable with its operation. This is our third experience with Precision Garage Door and we have been satisfied each time.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Scotty Elliott

Google 1 2 3 4 5
Durham, NC 08/20/2021

The whole process was very easy and very efficient. Everyone was prompt in returning my calls and explaining everything thoroughly. Jaxon was prompt, very personable and took the time at the end to explain how everything worked.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words! We're glad to hear that the process was easy and efficient for you. Jaxon appreciates your feedback and is dedicated to providing excellent service.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Marcella Schmidt

Google 1 2 3 4 5
Durham, NC 08/19/2021

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear you had a great experience with Precision Garage Door Service in Morrisville. Your satisfaction is our priority.

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

Andrew Black

Google 1 2 3 4 5
Durham, NC 08/17/2021

Appointment within 24 hours, good advice, fixed problem.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad we could schedule your appointment quickly and provide effective solutions. If you need further assistance, feel free to reach out.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Jenn Hudson

Google 1 2 3 4 5
Durham, NC 08/16/2021

Paul and Justin were here to replace the springs on our garage door. They came on time, were very professional, explained the entire process, did the work efficiently at the price quoted. Great experience!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Paul and Justin provided a professional and efficient service. Your satisfaction is important to us.

Service: General repairs & installation

Diane Hill

Google 1 2 3 4 5
Durham, NC 08/14/2021

I’m grateful to Precision, and to Scotty for a prompt and helpful consultation regarding an insulated garage door.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We're glad to hear that Scotty provided a prompt and helpful consultation about your insulated garage door. Your satisfaction is important to us.

Service: General repairs & installation

Tamara Burkett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/13/2021

True to the claims on their website, a "live" Precision employee answered my phone call, and a technician was scheduled for the next day. He arrived less than an hour into the 4-hour appointment time frame, quickly diagnosed and explained the problem to me, and fixed it within an hour. Very pleasant and professional!

Andy Maynard

Technician: Andy Maynard

Service: Broken Garage Door Spring Repair

David Funabashi

Google 1 2 3 4 5
Durham, NC 08/11/2021

Got an appointment to fix my garage door the next day. The serviceman Paul, did an excellent job and was a pleasure to work with. Thank you Precision Garage Door!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review! We're glad to hear that Paul provided excellent service and that we could assist you promptly. Your satisfaction is our priority!

Service: General repairs & installation

Margaret Raeford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/06/2021

I I was very pleased with my serviceman Mike Grove. He was very knowledgeable and answered all of my questions. He was also compassionate and understood my needs and gave me the best quotes for what I need it to get the job done. I am glad I contacted Precision!

Service: Garage Door Repair

Product: Garage Doors

George Dubay

Google 1 2 3 4 5
Durham, NC 07/29/2021

Luke came out to our house and did a great job describing what needed to be done. He explained our options and provided the costs of each. We made our choice and he quickly did the work required. He is very pleasant and easy to work with. I would strongly recommend working with him.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Luke provided clear explanations and efficient service. Your recommendation means a lot to us!

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

Graydon Wood

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/28/2021

Your service was excellent from the initial visit of John Lefevre to the installation of the new door by Jaxon F. & Richard. The work of this team was completely outstanding! Very pleased with the work and the product! KUDOS to all involved! I would recommend your company highly!!

Service: Install Garage Doors

Product: Garage Doors

Margaret R

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/28/2021

I've had my new garage door for 6 months now and have had no problems. The installation was efficient and workers professional. The laser to prevent closing if anything is in its path works great. I love it!

Service: Install Garage Doors

Product: Garage Doors

Sondra Stein

Google 1 2 3 4 5
Durham, NC 07/21/2021

Scotty was fantastic! Not only installed my new keypad but showed me how to change the batteries- something that i couldn’t get anyone to explain before!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the wonderful feedback! We're glad Scotty could assist with your keypad installation and battery changes. If you need further help, feel free to reach out!

Service: General repairs & installation

Josie Calaway

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/21/2021

Kindly asked for a receipt for service check and did not provide.

Response from Tim Yeager Business Owner

Thank you for taking time to provide feedback about your experience. We are sorry a receipt wasn't provided for you that day. Your payment has been posted and a receipt was emailed to you this morning. If you have any further issues, please call and speak with a manager. We appreciate your business.

Service: Garage Door Repair

Mark Wygoda

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/09/2021

The problem was solved expertly by a courteous highly professional technician.

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Opener Repair

Product: Springs

MaryCatherine Kurzenski

Google 1 2 3 4 5
Durham, NC 07/07/2021

A surprisingly easy service call from start to finish! My garage door spring and cables had broken and I could not open the door. The tech came in, adjusted a few things, and the door opened again. He expertly removed the old spring and cable wheels and installed the new ones without a problem. It was obvious that he was well trained. The tech also installed the outside pin code opener that I had also requested. After the uncomfortable experience I had had with another company, it was refreshing to have someone who knew what to do and how to do it. You cannot go wrong with Precision Door Service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear about your smooth experience with our technician and the successful repair of your garage door. Your satisfaction is important to us!

Service: General repairs & installation

Jerry Lalo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/25/2021

John is Professional person honest and truth. You guys are lucky to have him.

Service: Broken Garage Door Spring Repair

Glen Bell

Google 1 2 3 4 5
Durham, NC 06/24/2021

Very professional. Explained everything in a helpful way. Great results!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words! We're glad to hear our team provided professional service and helpful explanations. Your satisfaction is our priority!

Service: General repairs & installation

Daniel Williams

Google 1 2 3 4 5
Durham, NC 06/19/2021

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive review! We appreciate your support and are glad to hear you had a great experience with Precision Garage Door Service in Morrisville.

Service: General repairs & installation

Clinton Copeland

Google 1 2 3 4 5
Durham, NC 06/17/2021

Paul and Jon came to my house to replace a spring on my garage door, after their initial inspection Paul suggested I replace the bearings as well and I agreed. After about 45 minutes they asked me to try the door. Not only did they do a fantastic job they were very professional, extremely courteous, and above all just a likeable team!! I highly recommend these guys for your garage door needs. Thanks Precision, and thank you Paul and Jon.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Paul and Jon provided excellent service while replacing your garage door spring and bearings. Your recommendation means a lot to us!

Service: General repairs & installation

Louise Minnich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/04/2021

Friendly, knowledgeable, fast and efficient!

Service: Garage Door Opener Repair

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502