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Read what people are saying
about Precision Garage Door in:

Fuquay Varina, NC

Precision Garage Door of Raleigh
has received 99 reviews, averaging 4.93 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service arrived on time with all the needed parts to make the repair. Then rebalanced the door to insure smooth and quite lift. He explained what was needed before making the repairs. Great Courtises service. I will use Precision every time.

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and shout-out on your service and visit with our crew. We appreciate you sharing with our Precision Garage Door Service team! We appreciate you sharing and providing details on your on-site visit. We appreciate you supporting and sharing here! Reach out for any further garage door needs.

Tim McRae Service Provided:
Garage Door Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Met technician Ricky Sanchez at a neighbor's house doing a garage door repair. He took the time to discuss my door issues and I gave him a call several months later. Excellent service, very professional, performed the services as discussed in a timely manner. He took the time to explain what my options were in very simple, understandable terms. Thank you, Ricky and I would highly recommend you and Precision Door to anyone having garage door issues.

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A Response from: Ashley Gammon, General Manager

Thank you for your wonderfully kind review. We appreciate you at Precision Garage Door Service! Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! Thanks again for sharing, reaching out and providing clarity into your visit. Thanks again!

Richard Sanchez Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We recently contacted Precision Garage Door Service for help with a garage door that wouldn't close. From first contact on the phone right through the problem being fixed, they were a pleasure to work with. The technician who did the repair, John Patton, arrived promptly on the same day, quickly diagnosed the problem, and had it fixed in no time at all. He was professional, courteous and provided us with multiple service options with estimates for each so we could decide which one fit our immediate needs as well as our budget. Thanks very much to Precision for a great job!

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A Response from: Ashley Gammon, General Manager

Thank you for your wonderfully kind review. We appreciate you at Precision Garage Door Service! Our team is overjoyed to be here for your garage door needs. We appreciate you sharing and providing feedback! Thanks again for sharing, reaching out and providing clarity into your visit. Thanks again!

John Patton Service Provided:
Garage Door Opener Repair

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard was knowledgeable and able to repair the garage door quickly. He was pleasant and polite.

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A Response from: Ashley Gammon, General Manager

Hello! Thank you for the joyous review, feedback and kind review. We appreciate you taking the time to share with our team at Precision Garage Door Service. We are always here for you and yours and are glad we can help with your garage door needs! Thanks!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tim McGraw showed up on time and was very professional. I stated my concerns and he walked around the garage door listening for the issues I explained. He stated he could do the work I was wanting but explained to me that the door I had would never be quiet. His integrity was above approach. The service industry needs more Tims. He could have told me anything he wanted and I wouldn’t know any better but he didn’t. Precision Door remains my go to for any garage door concerns. Thank you for sending Tim.

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A Response from: Ashley Gammon, General Manager

Hi, thank you for the kind review, rating and shout-out! We appreciate you sharing with our Precision Garage Door Service. Have a lovely week and holiday season! Reach out if you need any garage door needs. Thanks again!

Tim McRae Service Provided:
Garage Door Repair

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy did a great job and came very quickly which I really appreciate. The reason I gave only 3 stars was that the price seemed very high for what was done. When I called, they told me it would be a $95 diagnostic fee and if they had to do work, that fee would go toward the cost of the work done. The diagnostic feel included an inspection of our doors. I was fine with that. Turns out they only apply the service fee if the cost of the work is $250 or more. So it was $95 for the call plus $150 which is the minimum for any work done. They may have said that and I just missed it but either way, that seemed very high. I would have expected the $95 plus the difference between the $150 and would have been pleased. As it was, I felt a little bit deceived and taken advantage of. I would use them again as they do provide good service but would be more selective in what I use them for.

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Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Preision Garage Door did a great job fixing garage door. Ricky Sanchez, the service technician, arrived promptly and assessed the problem. He clearly explained the problem and quickly fixed it. I am very happy with the service. Mary

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A Response from: Ashley Gammon, General Manager

Hi! Thank you so much for the rave review. We appreciate you taking the time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a lovely day and weekend so near.

Richard Sanchez Service Provided:
Garage Door Opener Repair

Product:
Rollers

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy did a great job & was very nice & helpful! We would give him a 10 if we could! Thx again Andy & Precision!

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A Response from: Ashley Gammon, General Manager

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called for service in the afternoon and they were here promptly the next morning. Service Tech Tim Mcrae was awesome. Very professional, did a great and thorough job. Explained everything he was doing and took the time to show me the parts that were bad and why they were bad. I am a do it yourselfer and didn't want to mess with door springs. Tim took some extra time and gave me a lot of tips on garage door maintenance and things to look for. Excellent experience.

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A Response from: Ashley Gammon, General Manager

Hey! Thank you for the fabulous review, kind words and feedback on your visit. We appreciate your insight and for sharing with our Precision Garage Door Service team! We are glad we have you as part of our customer basis and are always here for you! Reach out for any garage door needs, questions or concerns. Thanks again!

Tim McRae Service Provided:
Garage Door Repair

Product:
Springs

Technician: Tim McRae
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service. Knowledgeable technician. Listened to my concerns. Happy with end result.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review, shout-out and kind words. We appreciate your business, support and feedback from our crew at Precision Garage Door Service. Please reach out for any further questions or concerns. Thanks again!

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

From my first meeting with Andy I knew I would get the help I needed. He was able to keep my door working till I could get the new one. All the staff kept me well informed right up to today when my door was installed. Jonathan & Caleb were right there today & did a great I was impressed with their courtesy & knowledge. I am very pleased with my whole experience. The office was great letting me know I was not forgotten & what was happening. All & all you have a great group of people. I will definitely recommend Precision. TY

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the glorious review and shout-out! We appreciate the kind words shared and for providing us a clear view on your experience! Thanks so much. Have a good week!

Jonathan Morales Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Jonathan Morales
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

John was right on time. He explained what he was going to do and the cost. He then did the work and the door is operating much better. I will use this company again!!

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the wonderful review and kind words! Please know our team at Precision Garage Door Service is here for you and yours. Call us for any further garage door needs, questions or concerns. Thanks again.

John Patton Service Provided:
Garage Door Repair

Product:
Springs

Technician: John Patton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I recently used Precision to install a new door in a house we have under construction and they did a great job. They also helped me out with replacing springs on our current home. The work was performed quickly and efficiently.

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A Response from: Ashley Gammon, General Manager

Hey there! Thank you for the wonderful review and kind words! Please know our team at Precision Garage Door Service is here for you and yours. Call us for any further garage door needs, questions or concerns. Thanks again.

Service Provided:
Install Garage Doors

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The Technician Ricky Sanchez did an excellent job explaining what my problem was and what my options were.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the fabulous shout-out and kind words. We appreciate your feedback, insight and thoughtful words on your experience with our Precision Garage Door Service crew. We are overjoyed you chose us and supported us here with your review! Thanks again!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Friendly efficient customer service. Very timely response. Ricky was a very personable, knowledgeable technician. Gave us all the available options to choose from. Obviously knows his stuff. Professional service.

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A Response from: Ashley Gammon, General Manager

YAY! Thank you for the fabulous review and shout-out. We love to hear and see these experiences and great words of support. Thank you for taking time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a wonderful rest of your week. Reach out for any further garage door needs, questions or concerns. Thanks again!

Service Provided:
Broken Garage Door Spring Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Your technician, Aaron Bean, did the repairs on my garage door. He was very courteous, professional and helpful. He explained everything to me and when he told me what needed to be done, there was no pressure (that's always a plus for me). Mr. Bean is truly an asset to your company!!

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A Response from: Ashley Gammon, General Manager

Thank you for the glorious review! We appreciate your shout-out and wonderfully kind words. We appreciate your business, support and feedback on your experience with our Precision Garage Door Service team! Wonderful to see and hear! Reach out if you need anything else. Have a wonderful holiday weekend!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician Evan Kopel arrived early, which worked out well for us. He was courteous, efficient, and knowledgable. This is my second experience with Precision after we had a motor and belt drive installed in September 2021. The previous owner, prior to 2017 also used Precision. I will not hesitate to recommend Precision and Evan Kopel to my friends and neighbors.

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.

Evan Kopel Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very pleased with the service; Andy Maynard our technician was courteous and fully explained details about our existing unit and the parts to be installed during the service he performed.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful rating and sharing your feedback on your experience with our Precision Garage Door Service team. Have a wonderful weekend and reach out for any further garage door needs. Thanks again!

Andy Maynard Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I was so pleased with how quickly I got an appointment and Andy was so prompt to come to my home. He was so professional and fun to talk to. He took care of my problem and my door is like a new one now. Thanks Andy for a great job. Vicki M.

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A Response from: Ashley Gammon, General Manager

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

Andy Maynard Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door Service installed my garage door many years ago. Used them several times since then with good results and fast courteous service from Aaron Bean, service technician.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the glorious review and shout-out! Our Precision Garage Door Service team appreciates your business and support. Have a wonderful week and reach out for any further garage door needs. Thanks again!

Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez called to let me know he was on the way. He arrived right on time & completed the job quickly. Very personable & friendly. Did an excellent job.

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the fabulous review and shout-out on our Precision Garage Door Service crew. We are overjoyed we could be of service to you and yours! Have a lovely rest of your day and reach out if you have any garage door needs or questions. Thank you!

Richard Sanchez Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Have done previous service

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the joyous review, support and kind feedback. We appreciate you sharing with our crew at Precision Garage Door Service. Thanks again!

Richard Sanchez Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service experience. My technician, Scott was great and he provided outstanding service during a replace and installation of new garage door. He provided great communication before and during the service. Arrived before scheduled time and very knowledgeable about the product and services!

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A Response from: Ashley Gammon, General Manager

Hey there, thank you for the review. We love to see that rating and shout. It means a lot to hear this honest feedback and wave of support! Have a wonderful day and rest of your week. Thanks again!

Scotty Johnson Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Absolutely amazing experience from the start to finish. The free quote, ordering, knowledge of the technicians, and the installation were all exceptional. I’m so pleased with the final product.

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Jonathan Morales Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Jonathan Morales
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Richard Sanchez was the technician who came to service my garage door after one of the springs broke. He was very professional and went over everything in terns that made it easy to understand. I went ahead with his recommendations and now my garage door works and sounds better than it did when it was new. I eould highly recommend Richard Sanchez to anyone needed a garage door repair. Thank you Richard A. Slater

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Richard Sanchez Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard Sanchez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy was great! Knowledgable and fast! 10 out of 10!

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A Response from: Ashley Gammon, General Manager

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Andy Maynard Service Provided:
Garage Door Repair

Product:
Springs

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Andy was great. He explained the problem that I had with my garage. He was able to give me different solutions. Thank you Andy for being informative and fixing my garage

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A Response from: Ashley Gammon, General Manager

Hi! We appreciate your business and support. Thank you for sharing with our crew at Precision Garage Door Service. Feel free to share more on here or directly with our team. Have a great weekend!

Andy Maynard Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My research included a Better Business Bureau search of this company where they have an impressive A+ rating. My expectations were exceeded from the start of my online chat about scheduling an appointment for garage door maintenance. I received an immediate response confirming they could assist with my maintenance request and was offered availability within two days. On the day of appointment the technician, Aaron Sweet, called to advise of his anticipated 45 minute arrival. I also received an email with Aaron's photo advising that he was on his way. I really appreciated that personal safety feature. Aaron was friendly and professional.He explained what the service appointment would entail. He said the garage door, springs and opener were in good condition and recommended two year inspections. He showed me that the rollers were worn. I asked for, and he gave me the replacement cost. He went a step further and also provided a total cost invoice prior to starting the work so that I would be completely informed. The inspection and work took less than 30 minutes. I confidently and highly recommend Precision Garage Door.

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A Response from: Ashley Gammon, General Manager

Thank you so much for your kind words, Robin It was our pleasure to serve you. We are thrilled that our technician was able to go above and beyond to meet your needs. We truly appreciate you taking the time to share your experience with Precision Garage Door. Thank you for choosing us! Kind regards, Precision Garage Door Service

Service Provided:
Garage Door Repair

Product:
Rollers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I appreciate your fast service and the very efficient manner that Evan handled my repair. I will certainly recommend Precision to friends and family.

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A Response from: Ashley Gammon, General Manager

Thank you for your review, Gary! We’re so glad to hear you had a great experience and Evan will be thrilled to hear this positive feedback of his service! Thank you for choosing Precision Garage Door.

Evan Kopel Service Provided:
Garage Door Repair

Technician: Evan Kopel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Door is a reliable, high quality, customer focused service provider. The equipment they provide is first class and they stand ready to service and maintain it over the long haul. Highly recommended!!!

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A Response from: Ashley Gammon, General Manager

Clyde, Thank you for taking time to share this awesome 5 star feedback! We strive to provide the best possible garage door service experience and we love to hear that was reflected in your visit. You can count on Precision Garage Door anytime!

Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
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