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about Precision Garage Door in:
Holly Springs, NC
Precision Garage Door of Raleighhas received 54 reviews, averaging 4.94 Stars:
Holly Springs, NC
Holly Springs, NC
This company was able to fix our garage door opener quickly and Richard provided excellent customer service. He was efficient, honest, and patient. We will use this company again when we need garage door service.
- Lisa Littleton
Holly Springs, NC
Andy was excellent. Gave a clear explanation of problem. Did not pressure us into doing it. * noted that the springs are weak and its just a matter of time. Did a little magic and no more noises for now. I believe we got service within a day, which is absolutely incredible these days. Will continue to use precision and recommend to all.
- Frank Falacara
Holly Springs, NC
Andy was on time and quickly solved our problem. Very friendly and knowledgeable. We are happy!
- David Dyer
Holly Springs, NC
Just had my garage Door repaired by Richard and Scotty of Precision Door Service. I am amazed at the professionalism and quality of service. I thought I needed a new garage opener. Long story short, Richard and Scotty found out the issue was the spring assembly. They fixed my door in no time. I definitely recommend Precision Door Service. Very trustworthy team. Oh, by the way, expect a call to remind you of the time when expect to arrive. They are very punctual.
- Peter Sola
Holly Springs, NC
Andy was professional and he had a great personality. He also had a lot of experience in garage door repair problems.
- Marlene Jankel
Holly Springs, NC
The technicians were very efficient and professional and the door looks great.
- Josh Lutes
Holly Springs, NC
Very Good on time, great worker.Happy New Year Thank you
- Mindy Cooke
Holly Springs, NC
On Thanksgiving Day, a torsion spring broke on our garage door, we contacted the company who installed the garage door 14 years ago; It took three weeks for them to come out to replace the torsion springs. They did not even, do a service check on any other component, although they did say, it was a 14 year old system, things are going to break. We knew the lift was near end of life and we needed a reliable company to come out to service our garage door and its components, and install a new lift. We did a google search and Precision came up as the number 1 garage door company in our area. From the time we made the call to schedule an appointment for service with Precision, we were impressed with their professionalism, politeness and knowledge, and willingness to accommodate our schedule. Enter Justin, he was as polite, knowledgeable, and professional as you could ever wish for. He took time to explain to both my husband and me the options available for replacing the lift and refurbishing the door components. He had all parts available on his truck as was able to complete the job within 3 hours. When he was finished with the installation, he assisted with setting up the MyQ app on my smartphone, along with syncing our vehicles to the new lift. Our experience was exceptional, will definitely refer Precision to anyone needing garage door repair.
- Scott and Bonnie Balliet
Product:
Technician: Justin Potter
Holly Springs, NC
Very pleased with the service I received today. Quick and easy install
- Chris Wes
Holly Springs, NC
The technician (Andy Maynard) was AMAZING. He went above and beyond working with me while I was at work to repair my door. He listen to everything I explained to make sure the repair was completed correctly and to save me money. At first he told me that both springs needed to be replaced $800 and then figured out that the cable/chain jumped the track and only needed adjusted. Thank goodness. Andy was an absolute pleasure to work with.
- Susan Bray
Holly Springs, NC
John was a great service tech! Very happy with the service. Professional!
- Jennifer Duggin
Holly Springs, NC
Used it before & was pleased Came quickly in emergency and explained every step and detail very well, including all the costs involved! Luke did a super job!
- Regina Bereza
Holly Springs, NC
Awesome and prompt service.
- Omar Barnes
Holly Springs, NC
Fast. Excellent service. My garage openers are over 20 years old, Scotty resolved several issues quickly and inexpensively. I had used Precision several years ago and was equally pleased. Highly recommended.
- Harvey Thompson
Holly Springs, NC
We were given some options and once agreed proceeded to install. Very satisfied Purchased springs, rollers, and new belt.
- Daniel Bivona
Product:
Holly Springs, NC
Great job!
- Goujun Zhu
Thank you, we're here to help anytime you need us!
Product:
Holly Springs, NC
Andy was best I have been helped by from precision. Professional and superb communicator. Explains technical issues clearly in a way the homeowner can understand. Trustworthy. He is the best you have!!!
- John O'shaughnessy
Thank you so much for the kind review. We agree, Andy is great and we will certainly share your review with him. We appreciate you being our customer and we look forward to working with you again.
Holly Springs, NC
Greg was great.
- Don Dallaire
Thank you, we appreciate your business and the five star review! Please don't hesitate to call if we can help in the future.
Holly Springs, NC
I called this morning around 9:00 AM and the tech arrived around 1:00 PM. Scotty was very professional and kind. He explained all my options thoroughly and gave me great instructions after he was finished with the replacement.
- Bonita Brame
Thank you for taking the time to share this positive rating! We will make sure to share this with Scotty and let him know to keep up the amazing work. We appreciate your business and are here for you anytime!
Product:
Holly Springs, NC
Uli was very professional
- Tim Perry
Thank you, we appreciate your business and the five star review!
Holly Springs, NC
We had a 2 door garage and had the center post removed and had the building contractor pit in new lvl supports and redo everything. He recommended Precision Door as the best garage door outfit to go with. Everything went flawless from the original quote, on time when they said they would do the work right until a perfect install. The door and the opener is so quiet you done even know the door is opening or closing. Clean up was impeccable. You wouldn’t know anyone was here. Right down to the stripped wire was picked up. Precision Door is the only way to go.
- John Check
Great feedback, thank you so much for your business! We love seeing that your whole experience with our company was flawless. Please thank your contractor for the recommendation and we hope you enjoy your new door and opener for years to come. If we can help in the future, please let us know.
Product:
Holly Springs, NC
Greg is great!
- David Dyer
Thank you, we agree! Greg is a great employee and we are so happy he could help with your door needs. We appreciate your business very much!
Holly Springs, NC
Good service by technician but very, very expensive. Although a discount, 233$ for less than 30’ of work without change any spare is really too much and without any warranty because the brand of system wasn’t the one expected. In my previous house I spent 150$ for the same issue with another company. I think I’ll not call Precision anymore.
- Ferdinando Longobardi
We appreciate your business and you taking the time to leave a review. After reviewing the invoice on your account to repair your door, we feel the price quoted and billed was fair. The service fee was waived and you were given an additional discount off of the labor. We try to be very competitive with our pricing to obviously keep our business running and to be fair to customers. We are sorry you don't feel the same about the pricing. We will be happy to help if you need anything in the future, just give us a call.
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 263-2017
636 Holly Springs Road
Holly Springs, NC 27540
Very responsive…Came out the next day.
- Adam Lowe