4.8 1 2 3 4 5 74 Reviews

From Knightdale, NC Homeowners

Garage Door Repair in Knightdale, NC

Precision Garage Door

Same-day garage door repair in Knightdale, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Knightdale, NC FREE Service Call Over $250 With Any Repair

Serving Knightdale, NC

Proudly serving the Knightdale, NC community with same day service.

Service truck

Local Garage Door Repair in Knightdale, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Knightdale, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Knightdale, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Knightdale and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Knightdale, NC

Serving Knightdale, NC

and surrounding communities

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What Customers are Saying

Summary based on the 68 most recent customer reviews

Customers in Knightdale consistently describe Precision Garage Door of Raleigh as a professional, knowledgeable, and customer-focused company. Reviews most often praise the technicians’ clear explanations, prompt response, efficient repairs, and courteous service, with many customers noting that jobs were completed quickly and correctly. The strongest sentiment centers on dependable garage door repair and installation support, along with a smooth, reassuring service experience.

What Customers in Your Area Mention Most

Professionalism (35) Customers frequently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (31) Reviewers repeatedly praise the team’s knowledge, skill, and ability to diagnose issues accurately and explain solutions clearly. Communication (25) Customers value the clear explanations, detailed walkthroughs, and helpful guidance provided before and after the work. Responsiveness (18) Many reviews highlight fast callbacks, same-day or next-day appointments, and quick follow-through when service is needed. Speed (17) Customers often mention that repairs and installations were completed quickly, efficiently, and sometimes sooner than expected. Service (16) Reviewers consistently describe the overall service experience as excellent, outstanding, or great from start to finish. Friendliness (15) Technicians are often praised for being nice, friendly, polite, and pleasant to interact with. Reliability (12) Customers note that the company follows through, shows up as expected, and gets garage doors working properly. Workmanship (11) Reviews frequently mention solid repair and installation work, with doors operating correctly, quietly, and smoothly after service.

Recent Reviews from Knightdale, NC

Lisa Butler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 08/22/2026

Awful! When I called, I explained the type of garage door opener that I had and I knew exactly what was wrong. The technician came out and explained that they cannot work on the type of garage door opener that I have. If they already knew that, why did they even come out and charge me $95?

Response from Ashley Gammon, General Manager Business Owner

Hi, Lisa. We appreciate you reaching out. We have shared this with our internal team. We are disappointed to hear and see this review. Please know we are here to provide an honest and quality service, please reach out for anything or if you would like to discuss the normal charge we charge to come out. Thank you!

Ashley Woodard

Technician: Ashley Woodard

Service: Garage Door Opener Repair

Ramon Chirivella

Google 1 2 3 4 5
Knightdale, NC 07/24/2026

After Travis assessed the garage door movement he explained to me the different alternatives I had. This time, door not more than 3 years old, and the way it moves, We agreed to do the Tune-up. Very capable professional technician, polite. Job well done.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your review, Ramon. It's great to hear that you found the assessment helpful and the tune-up effective. If you have any further questions about garage door services, don’t hesitate to ask.

Travis Boone

Technician: Travis Boone

Service: Garage door consultation,Customer support

Jimmy Hamilton

Google 1 2 3 4 5
Knightdale, NC 05/26/2026

Response from Ashley Gammon, General Manager Business Owner

Thanks for the five-star review, Jimmy. We're pleased you had a positive experience with our garage door services in Wake Forest. Your support means a lot!

John Patton

Technician: John Patton

Service: General repairs & installation

Albert Wiley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 05/05/2026

The response time was phenomenal. The technician, Ricky Sanchez was thorough and professional. We were 100% satisfied with the work.

Response from Ashley Gammon, General Manager Business Owner

Love to hear it! Thank you for sharing with our team at Precision Garage Door Service. We are always here for your garage door needs! Have any more issues, questions or garage door repairs needed? Reach out! Thanks again!

Richard Sanchez

Technician: Richard Sanchez

Service: Broken Garage Door Spring Repair

James Gassmann

Google 1 2 3 4 5
Knightdale, NC 04/24/2026

Richard was an awesome technician.He took care of the issues expeditiously, and I'm so pleased that I was able to go to precision and get this taken care of.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, James. It’s great to hear Richard addressed your garage door issues quickly. Precision Garage Door Service aims for efficient solutions in Morrisville.

Richard McCann

Technician: Richard McCann

Service: Garage door consultation

Bonnie Coleman

Google 1 2 3 4 5
Knightdale, NC 04/07/2026

Your technician was very knowledgeable about our issue and the adjustment was made and it is working well.

Response from Ashley Gammon, General Manager Business Owner

Thanks for sharing your experience, Bonnie. It's great to hear that our technician addressed your issue effectively. If you need any further garage door services, let us know!

Scotty Johnson

Technician: Scotty Johnson

Service: Service not listed

Libby Munn

Google 1 2 3 4 5
Knightdale, NC 02/23/2026

Garrett was courteous and efficient. He taught me how to maintain the garage doors in the future.

Response from Ashley Gammon, General Manager Business Owner

Libby, thank you for the five star review! We're glad to hear that you had a great experience with our Precision Garage Door Service team

Service: Garage door consultation,Customer support

Kyle Carberry

Google 1 2 3 4 5
Knightdale, NC 02/14/2026

John Patton provided excellent consultation and service from start to finish. He explained things well, clearly laid out our options, and ensured we were fully satisfied before leaving. Replacing a garage door opener out of nowhere is never fun, but the experience that John and Precision provided was great. Will definitely use them for any other needs in the future

Response from Ashley Gammon, General Manager Business Owner

Thank you for choosing Precision Garage Door Service, Kyle! Our team is dedicated to providing quality service to all our customers. We appreciate your feedback and look forward to serving you again in the future!

John Patton

Technician: John Patton

Service: General repairs & installation

Eric Smith

Google 1 2 3 4 5
Knightdale, NC 02/10/2026

Very punctual and courteous service. Made sure everything was working correctly prior to leaving! I recommend this company to everyone!

Response from Ashley Gammon, General Manager Business Owner

Eric, thank you for the five star review! We're glad to hear that you had a great experience with our Precision Garage Door Service team

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

Barry Pierce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 01/30/2026

technician Garrett Yeager was exceptional and very astute about analyzing my issues and resolving the issues expeditiously with great knowledge and skills. he provided exceptional service and was very courteous during his servicing task.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the kind review, shout-out and kind words on our team at Precision Garage Door Service. We are always here for your garage door needs, concerns and questions. We truly appreciate you reaching out to share your feedback, insight and further details into your visit. Please reach out if you need anything else! Thanks again!

Service: Garage Door Opener Repair

Allison Barrow

Google 1 2 3 4 5
Knightdale, NC 12/19/2025

I called at 6pm on a Wednesday and they arrived at my house by Noon the next day. Very professional and easy to work with. Scotty J. was a pleasure!!

Response from Ashley Gammon, General Manager Business Owner

Allison, thank you for the five star review! We're glad to hear that you had a great experience with our Precision Garage Door Service team

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Rachel Herman

Google 1 2 3 4 5
Knightdale, NC 11/28/2025

John did an excellent job fixing the spring to our garage door and tuning it up. He was on time, friendly, and knowledgeable.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fabulous review, rating and feedback. We appreciate you sharing with our team at Precision Garage Door Service. Have a great holiday season!

John Patton

Technician: John Patton

Service: General repairs & installation

Jordan Allen

Google 1 2 3 4 5
Knightdale, NC 11/19/2025

We had a great experience with Precision. They came out for a same-day appointment today after our garage door randomly broke. Our technician, Scotty Johnson, was very knowledgeable and efficient. He had our garage fixed flawlessly within an hour and a half. Super grateful for him!

Response from Ashley Gammon, General Manager Business Owner

Thank you for this. We appreciate you sharing and providing such wonderful details, feedback and insight into your visit. We value you and appreciate your support. Have a great week and give us a call at Precision Garage Door Service if you have any garage door needs! Thanks!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Kenneth Clark

Google 1 2 3 4 5
Knightdale, NC 11/13/2025

Scott Johnson was very thorough polite and professional, Scott did a Fantastic job!, he should have employee of the month as well as a Great bonus!. Thankyou all so much! God Bless you!, and Happy Holidays! Ken.

Response from Ashley Gammon, General Manager Business Owner

Hi! Well thank you for the wonderful review and shout-out. We always appreciate hearing from our customers and their experience with our Precision Garage Door Service team. Thanks so much! Have a lovely week. Reach out for any further garage door needs, we will be here to help!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Kimberly Snyder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 11/04/2025

My garage door broke on a Sunday, and I was relieved to find that I could book an appointment online with Precision Garage Door Service for the very next day. The scheduling process was smooth, and I appreciated receiving a text message with my technician’s name and photo—this made me feel confident and prepared for the visit. Greg, my technician, arrived promptly and was incredibly professional. He took the time to explain why the damage had occurred and walked me through the necessary repairs. He also pointed out a few other components that weren’t functioning optimally and gave me the option to replace them. I was impressed that he was able to complete all the agreed-upon repairs on the spot—thanks to Precision’s well-stocked service trucks. Overall, the experience was seamless and reassuring. I highly recommend Precision Garage Door Service for anyone needing prompt, knowledgeable, and courteous garage door repair.

Service: Garage Door Repair

Product: Springs

Mason Davis

Google 1 2 3 4 5
Knightdale, NC 10/22/2025

I had to get a new garage door and so Greg Gary came out and talked me through the options. He was nice and knowledgeable. Then Richard McCann came and installed the new door a week later. Richard was great too.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review, rating and shout-out. We appreciate you sharing with our team at Precision Garage Door Service. Thanks for sharing a great review on us and providing honest feedback!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

William Willis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 10/15/2025

Greg Gray was knowledgeable and did professional work.

Response from Ashley Gammon, General Manager Business Owner

We appreciate you sharing this and providing clarity into your visit. Please know we are always striving for a wonderful experience and feedback is essential. We are grateful for you sharing! Have a wonderful week and reach out to our crew at Precision Garage Door Service for anything else you need. Thanks again!

Service: Garage Door Repair

Valerie Banks

Google 1 2 3 4 5
Knightdale, NC 10/11/2025

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous rating, and stars! We appreciate your support and for sharing. If you have further feedback and insight, please share here or reach out if you have any questions, concerns or anything at all! Have a wonderful week ahead and reach out for any garage door needs. Our team at Precision Garage Door Service is always here for you and yours! Thanks again!

Service: Garage door consultation,Customer support

braska williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 10/07/2025

The guy who came was very nice, did a great job, gave me multiple options for the repair. I've been very happy to have gotten Precision Doors over 15 years ago. Still very happy.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the fabulous review, kind words and shout-out. We truly appreciate it at Precision Garage Door Service. Have a lovely day and reach out if you have any questions ever. Thank you for being a loyal customer. We are grateful for you!

Tim McRae

Technician: Tim McRae

Service: Broken Garage Door Spring Repair

Deborah Yancey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 09/02/2025

For Evan to only put a long tube type of thing above the garage door, and was here maybe 1 hrs. I felt like I was over charged . Yes the problem was solved for 641.00. I wasn't to happy . I felt like he got over on me. Thanks

Response from Ashley Gammon, General Manager Business Owner

Hi Deborah, we appreciate your review and for reaching out. We are glad our team could speak with you today and discuss your visit in greater detail. We are disappointed to see this review and hear you are not happy with our prompt services. We have spoken with our internal team and they have touched base with you on your visit. We understand Evan did charge you and informed you of the price . Evan provided you with the pricing and warranty details prior to beginning any work, which you signed and approved, which included a discount of $80 per spring off our standard pricing. So if there is anything else we can do to satisfy you and yours, please let us know. We are here to assist you with your garage door needs and we are happy to touch on this further with you, simply give us a ring. Thank you so much for reaching out! Have a lovely day.

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Debbie Murray

Google 1 2 3 4 5
Knightdale, NC 08/20/2025

Arrived early, explained process and installed door and opener efficiently. Explained operation thoroughly. Super nice team.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review and feedback. We love to hear and see it! We appreciate you sharing and taking the time to provide us with clarity into your visit, feedback and overall insight! Thanks for taking the time to share with our crew at Precision Garage Door Service. Have a lovely week!

Service: General repairs & installation

Katrina Lyons

Google 1 2 3 4 5
Knightdale, NC 07/30/2025

Aaron Sweet was very professional and friendly. He fixed the problem and answered all my questions. I would definitely recommend Precision for all your garage door needs. Thanks Aaron for your promptness and kindness!

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the fabulous review, shout-out and kind words. We are appreciative of your business and insight! We always love hearing what our Precision Garage Door Service customers say about their garage door needs and visits with our team. Thanks again!

Service: General repairs & installation

Tamika Black

Google 1 2 3 4 5
Knightdale, NC 07/14/2025

I would like to thank Mr Richard Sanchez and Precision Garage Door Services for promptly addressing my garage door repairs as I could not open my garage door to get my car out. He was detailed in what I needed and what services would be provided for replacing the spring. He completed the work same day and in great time. I would definitely use services again and would recommend. Thank you!

Response from Ashley Gammon, General Manager Business Owner

We appreciate you taking the time to share with us here at Precision Garage Door Service. Our crew always is happy to have you share feedback and insight into your visit! Thanks so much! Reach out for any further garage door needs or questions. We're more than happy to assist!

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

Allison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 07/14/2025

I received excellent service. Greg installed new sensors and a surge protector and took a thorough look into the "health" of my garage. He was knowledgable and took time to explain the issue and resolution.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Service: Garage Door Opener Repair

Product: Garage Door Opener

Dr. Cathy Sauls

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 06/30/2025

Aaron serviced my garage door today. He was on-time, courteous, efficient, and well-mannered. He told me how long he has been servicing garage doors with the company. Hopefully, I won’t need service again, but if I do, I will request him.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the wonderful review. We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for your garage door needs. Have a lovely week!

Service: Garage Door Repair

Product: Cables

Sharon Roberson

Google 1 2 3 4 5
Knightdale, NC 06/27/2025

Evan Kopel, Technician, provided excellent customer service and explained everything being done to our doors extremely well. I’m so glad we chose Precision for our garage doors! We’ve been so very happy!!

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and feedback! We appreciate you sharing here with our Precision Garage Door Service crew. Thank you for trusting and choosing us for your garage door needs. Have a great week and holiday weekend!

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Diana Williams

Google 1 2 3 4 5
Knightdale, NC 06/16/2025

We had an outstanding experience with Precision Garage Door Service of Raleigh. They offered same-day service and delivered a seamless, professional experience from start to finish. Technician Evan Kopel was exceptional. His technical expertise, courteous manner, and genuine interest in helping his customers truly set him apart. He arrived on time, explained every step of the repair clearly, and completed the work with care and precision. Evan replaced the end bearing plates, tuned and lubricated the door and operator, worked on the chain drive, installed a new motor and MyQ remote system, and made sure everything was working perfectly before he left. Evan went above and beyond to ensure we understood how to use the new technology—especially the app that allows us to open and close the garage door remotely. He patiently walked my husband through the system in person and took the time to explain it to me over the phone as well. His thoughtful and thorough approach made the entire process smooth and stress-free. We highly recommend Precision Garage Door Service and especially Evan Kopel. Their commitment to quality work and customer care is truly exceptional.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review and shout-out. We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are grateful for you and yours. Have a wonderful week and reach out for further garage door needs! Thanks again!

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Elaine Gainer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 06/04/2025

I had a great experience with Precision Door Service. They were able to schedule a next-day appointment, and the technician, Andy Maynard, was able to come earlier than expected. He was courteous and efficient, and clearly explained the issue with my garage door. The repair was done quickly. He replaced two broken springs, drums and cables and all the rollers. He did a full inspection to make sure everything else was working properly. I appreciated the transparency in pricing—no surprise fees—and the work came with a warranty for peace of mind. Overall, I highly recommend Precision Door if you're looking for reliable, fast, and professional garage door repair. They made what could have been a stressful situation totally hassle-free.

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear and see this review! Thank you for the wonderfully kind review and words. We appreciate you sharing, supporting and choosing our Precision Garage Door Service crew. Peace of mind is everything for years to come! Have a great week!

Andy Maynard

Technician: Andy Maynard

Service: Broken Garage Door Spring Repair

Product: Springs

Roger Mott

Google 1 2 3 4 5
Knightdale, NC 06/01/2025

Aaron was AWESOME! Arrived on time, accessed the situation, gave us a few options, treated our garage like it was his own and completed work in timely fashion! Thank Aaron! Great Job!

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and shout-out. We are overjoyed we could be of service. We are always here for your garage door needs. Thanks again for sharing with our Precision Garage Door Service crew. Have a great week!

Service: General repairs & installation

Al Hahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 05/12/2025

We had a new garage door installed by Precision a few years ago. I am very pleased to say that it functioned perfectly. We had an incident where someone backed into the door causing damage and I called Precision. An individual named Evan came out the same day I called. There is no question that Evan was experienced. He did an absolute EXCEPTIONAL job and I appreciated his professionalism and knowledge. Needless to say, I would recommend Precision Garage door to anyone who was in need of repair or a new garage door.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the fabulous shout-out and review. We love seeing this, are truly grateful for the support and for sharing your insight into your experience with our Precision Garage Door Service crew. We appreciate you! Have a wonderful week ahead.

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

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