4.4 1 2 3 4 5 30 Reviews

From Knightdale, NC Homeowners

Garage Door Repair in Knightdale, NC

Precision Garage Door

Same-day garage door repair in Knightdale, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Knightdale, NC FREE Service Call Over $250 With Any Repair

Serving Knightdale, NC

Proudly serving the Knightdale, NC community with same day service.

Service truck

Local Garage Door Repair in Knightdale, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Knightdale, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Knightdale, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Knightdale and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Knightdale, NC

Serving Knightdale, NC

and surrounding communities

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What Customers are Saying

Summary based on the 29 most recent customer reviews

Precision Garage Door of Raleigh is reviewed very positively in Knightdale for fast, knowledgeable garage door service delivered by courteous technicians. Customers repeatedly highlight prompt scheduling, clear explanations, professional work, and strong follow-through, with many noting that technicians arrive prepared, diagnose issues quickly, and complete repairs efficiently. Reviewers also frequently mention fair, transparent pricing and a reassuring, hassle-free experience that builds long-term trust.

What Customers in Your Area Mention Most

Professionalism (14) Reviewers repeatedly describe the technicians as professional, courteous, respectful, and well-mannered throughout the service visit. Expertise (12) Customers commonly note strong diagnostic ability and garage door knowledge, with technicians explaining issues clearly and providing informed recommendations. Service (12) Customers describe the overall service as excellent, great, awesome, or exceptional, often noting a smooth and reassuring experience from start to finish. Friendliness (11) Technicians are frequently called friendly, nice, courteous, and easy to work with, which adds to the positive customer experience. Communication (10) Technicians are frequently praised for explaining the problem, walking customers through repair options, and keeping them informed during the visit. Speed (8) Reviews often mention that repairs were completed quickly, efficiently, or expeditiously, with many jobs finished in a timely manner. Responsiveness (7) Customers consistently praise quick response times, including same-day or next-day appointments and fast callbacks when garage doors fail. Trustworthiness (5) Reviewers value the transparent, no-pressure approach, including clear estimates, multiple options, and confidence that there were no surprise fees. Value (4) Several customers specifically mention fair pricing, transparency, or feeling that the work was worth the cost.

Recent Reviews from Knightdale, NC

Lisa Butler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 08/22/2026

Awful! When I called, I explained the type of garage door opener that I had and I knew exactly what was wrong. The technician came out and explained that they cannot work on the type of garage door opener that I have. If they already knew that, why did they even come out and charge me $95?

Response from Ashley Gammon, General Manager Business Owner

Hi, Lisa. We appreciate you reaching out. We have shared this with our internal team. We are disappointed to hear and see this review. Please know we are here to provide an honest and quality service, please reach out for anything or if you would like to discuss the normal charge we charge to come out. Thank you!

Ashley Woodard

Technician: Ashley Woodard

Service: Garage Door Opener Repair

Albert Wiley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 05/05/2026

The response time was phenomenal. The technician, Ricky Sanchez was thorough and professional. We were 100% satisfied with the work.

Response from Ashley Gammon, General Manager Business Owner

Love to hear it! Thank you for sharing with our team at Precision Garage Door Service. We are always here for your garage door needs! Have any more issues, questions or garage door repairs needed? Reach out! Thanks again!

Richard Sanchez

Technician: Richard Sanchez

Service: Broken Garage Door Spring Repair

Barry Pierce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 01/30/2026

technician Garrett Yeager was exceptional and very astute about analyzing my issues and resolving the issues expeditiously with great knowledge and skills. he provided exceptional service and was very courteous during his servicing task.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the kind review, shout-out and kind words on our team at Precision Garage Door Service. We are always here for your garage door needs, concerns and questions. We truly appreciate you reaching out to share your feedback, insight and further details into your visit. Please reach out if you need anything else! Thanks again!

Service: Garage Door Opener Repair

Kimberly Snyder

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 11/04/2025

My garage door broke on a Sunday, and I was relieved to find that I could book an appointment online with Precision Garage Door Service for the very next day. The scheduling process was smooth, and I appreciated receiving a text message with my technician’s name and photo—this made me feel confident and prepared for the visit. Greg, my technician, arrived promptly and was incredibly professional. He took the time to explain why the damage had occurred and walked me through the necessary repairs. He also pointed out a few other components that weren’t functioning optimally and gave me the option to replace them. I was impressed that he was able to complete all the agreed-upon repairs on the spot—thanks to Precision’s well-stocked service trucks. Overall, the experience was seamless and reassuring. I highly recommend Precision Garage Door Service for anyone needing prompt, knowledgeable, and courteous garage door repair.

Service: Garage Door Repair

Product: Springs

William Willis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 10/15/2025

Greg Gray was knowledgeable and did professional work.

Response from Ashley Gammon, General Manager Business Owner

We appreciate you sharing this and providing clarity into your visit. Please know we are always striving for a wonderful experience and feedback is essential. We are grateful for you sharing! Have a wonderful week and reach out to our crew at Precision Garage Door Service for anything else you need. Thanks again!

Service: Garage Door Repair

braska williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 10/07/2025

The guy who came was very nice, did a great job, gave me multiple options for the repair. I've been very happy to have gotten Precision Doors over 15 years ago. Still very happy.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the fabulous review, kind words and shout-out. We truly appreciate it at Precision Garage Door Service. Have a lovely day and reach out if you have any questions ever. Thank you for being a loyal customer. We are grateful for you!

Tim McRae

Technician: Tim McRae

Service: Broken Garage Door Spring Repair

Deborah Yancey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 09/02/2025

For Evan to only put a long tube type of thing above the garage door, and was here maybe 1 hrs. I felt like I was over charged . Yes the problem was solved for 641.00. I wasn't to happy . I felt like he got over on me. Thanks

Response from Ashley Gammon, General Manager Business Owner

Hi Deborah, we appreciate your review and for reaching out. We are glad our team could speak with you today and discuss your visit in greater detail. We are disappointed to see this review and hear you are not happy with our prompt services. We have spoken with our internal team and they have touched base with you on your visit. We understand Evan did charge you and informed you of the price . Evan provided you with the pricing and warranty details prior to beginning any work, which you signed and approved, which included a discount of $80 per spring off our standard pricing. So if there is anything else we can do to satisfy you and yours, please let us know. We are here to assist you with your garage door needs and we are happy to touch on this further with you, simply give us a ring. Thank you so much for reaching out! Have a lovely day.

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Allison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 07/14/2025

I received excellent service. Greg installed new sensors and a surge protector and took a thorough look into the "health" of my garage. He was knowledgable and took time to explain the issue and resolution.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Service: Garage Door Opener Repair

Product: Garage Door Opener

Dr. Cathy Sauls

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 06/30/2025

Aaron serviced my garage door today. He was on-time, courteous, efficient, and well-mannered. He told me how long he has been servicing garage doors with the company. Hopefully, I won’t need service again, but if I do, I will request him.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the wonderful review. We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for your garage door needs. Have a lovely week!

Service: Garage Door Repair

Product: Cables

Elaine Gainer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 06/04/2025

I had a great experience with Precision Door Service. They were able to schedule a next-day appointment, and the technician, Andy Maynard, was able to come earlier than expected. He was courteous and efficient, and clearly explained the issue with my garage door. The repair was done quickly. He replaced two broken springs, drums and cables and all the rollers. He did a full inspection to make sure everything else was working properly. I appreciated the transparency in pricing—no surprise fees—and the work came with a warranty for peace of mind. Overall, I highly recommend Precision Door if you're looking for reliable, fast, and professional garage door repair. They made what could have been a stressful situation totally hassle-free.

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear and see this review! Thank you for the wonderfully kind review and words. We appreciate you sharing, supporting and choosing our Precision Garage Door Service crew. Peace of mind is everything for years to come! Have a great week!

Andy Maynard

Technician: Andy Maynard

Service: Broken Garage Door Spring Repair

Product: Springs

Al Hahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 05/12/2025

We had a new garage door installed by Precision a few years ago. I am very pleased to say that it functioned perfectly. We had an incident where someone backed into the door causing damage and I called Precision. An individual named Evan came out the same day I called. There is no question that Evan was experienced. He did an absolute EXCEPTIONAL job and I appreciated his professionalism and knowledge. Needless to say, I would recommend Precision Garage door to anyone who was in need of repair or a new garage door.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the fabulous shout-out and review. We love seeing this, are truly grateful for the support and for sharing your insight into your experience with our Precision Garage Door Service crew. We appreciate you! Have a wonderful week ahead.

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Jim Salomone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 02/10/2025

Fast, friendly and reliable service!

Response from Ashley Gammon, General Manager Business Owner

Hi Jim, We are so thankful for your feedback and 5 star rating! You can count on Precision Garage Door to serve your garage door needs anytime! Sincerely,

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Sabrina Lewis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 01/12/2025

Excellent Service. Scotty was extremely knowledgeable!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your kind words, Timothy! We're so glad our tech earned 5 stars! Kind regards, Precision Garage Door Service

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Joseph Pratt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 12/14/2024

Evan did a great job on repairing our garage door yesterday, and he made good recommendations on what I might have him do to create a quieter closing door. He gave me an estimate on how long the job might take, and he was accurate to the minute! I’m very pleased that I called Precision on Thursday night after one of the springs snapped, and Evan is a great representative for your business. I highly commend and recommend Evan and Precision for this work!

Response from Ashley Gammon, General Manager Business Owner

Joseph, We could not be happier to hear how pleased you were the professional and timely service provided to you by Evan at Precision Garage Door. We strive to provide only the best service possible and are thrilled this was reflected in your visit. Please know you can count on us anytime for your garage door needs! Regards,

Evan Kopel

Technician: Evan Kopel

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Barry Pierce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 11/25/2024

Evan was prompt and efficient in his garage door services, inspection, and recommendations for service repairs. He expeditiously repaired the garage door items in detail and had the new parts available and the garage door operational in a sufficient amount of time.

Response from Ashley Gammon, General Manager Business Owner

Hi Barry, We appreciate the fantastic review and are glad we could be of service. If you have any further needs or questions, please reach out!

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Product: Garage Door Opener

Don Goodman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 09/24/2024

John Patton was the technician assigned to our service. He was right on time, assessed our needs and explained options and recommendations. He was very courteous and knowledgeable. I am the type of person that wants to watch and try to understand what work is being performed. Not only was John okay with me being present He explained what he was doing and never slowed down from getting the job done. He was one of the "best" service technicians we have ever dealt with. He is most definitely an asset to the Precision Garage Door Company. I will absolutely recommend him and your company to anyone needing the services you provide. Would give him more than 5 stars if possible.

John Patton

Technician: John Patton

Service: Garage Door Opener Install

Product: Garage Door Opener

Joey Coleman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 08/24/2024

done a very great job today

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Opener Repair

Product: Springs

Gwendolyn Boykin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 05/24/2024

Alex more than exceeded my expectations. Alex explained my garage door was made of wood and therefore sagged in the middle. Alex was very thorough in his presentation and assessment. Alex was extremely professional and courteous.

Alex Glenn

Assistant General Manager: Alex Glenn

Service: Broken Garage Door Spring Repair

Michael Rudd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 03/04/2024

I have been using the services of Precision Garage Door for a number of years. This company always provides EXCELLENT customer service, from setting a same day appointment to the highly skilled technicians that are on the team. Today, my garage door would not work. I was able to schedule a same day appointment. Andy, the technician, reached out to me to let me know that he was on the way. Andy was extremely friendly, professional, and put me at ease by explaining every detail of the work that was needed to get my door working again. Precision Garage Door is fortunate to have Andy on the team! Top quality products were used and fair prices. I never felt "up-solded" in any way. Andy was extremely patient with me with my questions the entire time. Thank you Andy!!

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Glen Margaretten

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 01/03/2024

I loved the quick response to my garage door issue .Justin the technician was at my house the same day I called . He quickly diagnosed my problem and fixed it . He even went out of his way to fix something else with my transmitter . In short this a good company with quality technicians.

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Jennifer Plitt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 11/20/2023

Andy did an excellent job repairing our garage door and explained our options. We enjoyed meeting Andy, he was friendly, professional and knowledgeable. We would recommend this company. Thank you!

Andy Maynard

Technician: Andy Maynard

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Peter Petch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 11/01/2023

Excellent customer service. Explained everything in a very plain understandable manner. True professional - knowledge of product excellent.

Service: Garage Door Repair

Product: Springs

Mary Sebastian

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 08/01/2023

Mr Greg Gray is great he explains every detail and give us options. Very respectful. Keep up the good work ???? God Bless ????

Service: Garage Door Repair

Steve Snow

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 02/21/2023

Brian was prompt. professional and very knowledgeable. He gave me a recommendation to change the drive system for our opener. I recommend Precision for your garage door needs.

Service: Broken Garage Door Spring Repair

Product: Belt Drive Garage Door Opener

Robert Herbert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 08/25/2022

I’m not happy at all. I called Precision thinking I would pay the $75 trip charge and would get my garage door motor fixed, but was told it would cost me $149 to put in a new circuit board because I had already ordered it straight from Liftmaster and their were no guarantees it would work. They said I could pay $600+ for a new garage door motor with a 4 year guarantee, so I just paid the $75 trip charge and did it myself. The commercial for Precision looks grea and professional, but I wasn’t impressed with the customer service I received.

Service: Garage Door Repair

Alvin Powell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 07/15/2022

I was charged $972.00 for a guarage repair. All I needed was new springs and a motor.

Service: Broken Garage Door Spring Repair

Product: Springs

Russell Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 09/20/2021

Price more than expected but service was great. Greg the installer nice guy. Job completed in good time.

Service: Broken Garage Door Spring Repair

Product: Springs

Kelvin Welch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 09/13/2021

Great service

Lucas Fisher

Technician: Lucas Fisher

Service: Garage Door Repair

Product: Opener

Al Hahn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 07/15/2021

Awesome Service

Service: Garage Door Opener Install

Cindy Maher

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Knightdale, NC 06/05/2020

Went through Angie's List and Precision called us back first. Mike was able to come out within a few hours, check out our issue and give us an estimate. Although I thought it was a high price, we needed to get the garage working again so we said ok. Mike was extremely pleasant, helpful, professional and worked hard. We then asked about installing a garage door opener and again the price of the unit was very expensive. Although we didn't get a second quote, which we all know we should, we were very happy with the outcome. Like I said, Mike was an awesome technician. But I do think the price of this job was steep although I have nothing to compare it to. Thanks!

Response from Tim Yeager Business Owner

Thank you so much for taking the time to leave a review. We really appreciate your business and we are pleased to see how happy you are with the service provided by Mike. Please let us know if we can assist you in the future.

Service: Garage Door Repair

Product: Garage Door Opener

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