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about Precision Garage Door in:
Raleigh, NC
Precision Garage Door of Raleighhas received 460 reviews, averaging 4.87 Stars:
Raleigh, NC
Product:
Raleigh, NC
excellent service and technician
- Scott Siegel
Raleigh, NC
I was very pleased with their responsiveness and the tech that came out (Richard) was very personable, knowledgeable and professional. However, in my opinion, the cost to replace my 2 springs and cables was stupid expensive and I’m kicking myself for not shopping around more. I was prepared to pay a certain price based on the loose estimate I was given over the phone but the options I was given by the tech before the work started easily exceeded that. I should have paid the service fee and gone elsewhere, so shame on me. Looking at the price of the parts on Amazon, which I assume this company gets for the same amount or less from whoever their supplier is, you get an idea of the massive markup and labor that is added in. I felt a bit “screwed” all day yesterday and it was the first thing I thought about this morning so it still stings. Good, quick work for sure as I certainly didn’t want to mess w/ dangerous springs having not worked with them before, so I paid for that, but will definitely shop around next time.
- Eric Benedetti
Thank you for sharing your feedback and calling us to service your garage door. We did review your account and listened to the recorded call. The scheduler advised you that the price per spring could be between $88.00- $249.00. You were charged $249 per spring and the spring you approved was one of the powder coated, heavy duty, high cycle springs, so they are of course the most expensive of the quoted price. You also had cables replaced and a tune up done on your door which was part of the cost. All of these items/prices were discussed with you and approved before work was started. We completely understand you can find items online for cheaper, but they are not always the same quality as what we purchase to provide our customers. We never want a customer to fee "screwed" which is why the quote is discussed in detail before we start work so you have the option to approve it and move forward, or decline it and seek quotes from other companies. We are happy we could help repair your garage door and we're always here if you need us in the future.
Raleigh, NC
Very happy with the service and knowledge of the technician.
- Michael Lecourt
Raleigh, NC
Very Professional installers, polite, knew what they were doing and did a great job…small hick up but they fixed it right away… very much appreciate it..
- Paul Failor
Raleigh, NC
Scotty was amazing
- Stephen Snyderman
Raleigh, NC
Scotty was very professional and courteous.
- Donald Fontes
Raleigh, NC
Great service and very professional.
- Teresa Zillmann
Raleigh, NC
Scotty diagnosed the problem immediately and fixed the door. He arrived ahead of schedule, did a great job and was professional. I will use Precision any time I have a problem with my garage doors. Thank you.
- Pam Cavin
Raleigh, NC
Thankful for precision garage door service for their timely appointment And their staff member Richard McCann who explained everything to me about the problem I had and what should be done I also really appreciated the fact that he took his time to make sure that everything was functioning and working properly as it should and his cleanup ethics great friendly great personality I would highly recommend precision garage doors repairs as well as their staff member Richard to anyone who had a issue with their garage door great company as well as their staff member thank you
- Melody Cross
Raleigh, NC
Scotty replaced the load bearing rollers and sprayed lubricant on the rollers and hinges. The door was never this quiet when it was brand new. ???????? Thanks Scotty
- Ross Mclarnon
Raleigh, NC
Excellent service, Greg is very knowledgable and explained everything to me in detail and what my options were. I will certainly recommend your company.Good service.
- Ann Amorossi
Raleigh, NC
Paul was outstanding. Totally professional, efficient and very personal. A real asset for your company. I will be a referral source. Thank you. Dr. Michael Sharrock
- Michael Sharrock
Product:
Raleigh, NC
It took over six months to have the door delivered. The quality and construction is excellent. The installation team did a super job. There was one glitch.The wrong kind of window was installed in the door. The company has promised to replace them with the correct windows.
- Rick Carlson
Product:
Raleigh, NC
I am very pleased with the service provided. John was professional and knowledgeable. Shane was friendly and produced quality work. This company is affordable and reliable. It was a pleasure doing business with them.
- Ashley Staten
Product:
Raleigh, NC
Great service! Professional and explained everything. Greg was our technician and he is a real pro.
- Gene Gainey
Raleigh, NC
Justin is da man! Smooth and efficient! He's my new guy
- Robert Rawlings
Raleigh, NC
I called Precision to replace a broken spring on our garage door. Paul Yarbrough was dispatched to our home in a couple of hours. Paul was courteous and professional and did an outstanding job. We are very pleased with the repairs and the garage door works great.
- Robert Brooks
Product:
Raleigh, NC
Responded quickly to my call, Service rep gave clear explanation of the problem and fixed problem within an hour of his arrival. He even repaired some issues with our old door that we didn’t request or even know would help make it quieter, for no additional charge.
- Richard Mullen
Raleigh, NC
Trevor was great and knew his job. Mission accomplished. I am happy with the results. Please correct my name. My name is Miriam Johnson and not Mary Ann Johnson. Thanks
- Miriam Johnson
Raleigh, NC
The repair was for a broken spring. The on-time performance was great and a total inspection of all of the garage door components was made with various recommendations and options. Overall service was very very good.
- Bruce Baumann
Product:
Raleigh, NC
Good on Brandon! He told us what our problem was and then fixed it quickly (electrical storm fried the circuitry around the motor). He also walked us through all the new bells and whistles in the new equipment he installed. Much improved over our last one.
- Thomas Hayakawa
Product:
Raleigh, NC
Mike was great!
- Eileen Johnson
Raleigh, NC
Greg was very helpful.
- Pat Cook
Raleigh, NC
Outstanding
- Diab Omer
Raleigh, NC
You very much exceeded my expectations! You Sales Rep, John was courteous, knowledgeable and straightforward! Your installer, Matt also was courteous, efficient and professional! I would recommend your company to anyone with confidence! Thank you!!! Dave Thomas
- Dave Thomas
Product:
Raleigh, NC
Ii would highly recommend Precision Garage Doors. It was so refreshing to see someone come promptly and efficiently solve the problem. Paul was very courteous and k owledgeble. P I will definitely recommend this company and use them again if needed in the future.
- Linda Forero
Raleigh, NC
Greg did a phenomenal job for us. We purchased two new openers and he took the time to install them correctly (no small feat since our house is 50 years old), even upgrading the buttons by the door to wifi. The components and labor were fairly priced, and the workmanship was excellent.
- Becky Lewis
Raleigh, NC
Very impressed with quick response to repair garage door. Technician did a great job above and beyond expectations. I recommend Precision for any garage door needs.
- Jerry Walker
Raleigh, NC
Richard was wonderful. I am impressed with his professionalism and the respect he showed me. He fixed the problem I was having with service beyond excellence. I can’t thank him enough for the work he did and his kindness. This will be the reason l will return to Precision for my garage door needs.
- Beth Gooden
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Quick, efficient installation by a knowledgeable technician, Paul. We had been very happy with Precision Door’s work in the past, so we called on them again. We highly recommend Precision Door.
- RJ