Read what people are saying
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I am disappointed because I asked if i have to pay for the visit and estimate and you said no and the guy charged me 75

- Evandro Oliveira

Hi, thank you for calling us to come and provide an estimate for your spring replacement. We are sorry to see that you feel you received 1 star service. We have listened to the call that you had on 8/11/23 with the call center for 7 minutes and 53 seconds. All of our calls are recorded so we can make sure all details and pertinent information is provided to the customer. The scheduler did instruct you around the 2:07 mark of the call about the $75.00 service fee for coming out and that it would be waived if you had the repairs done. She also advised you multiple times of the ballpark price of the springs and that it was a per spring price of anywhere from $126-$330. When she advised you of the estimated price over the phone, she was very adamant in telling you that the technician would give you the exact price after the inspection was done. You repeated this information back to her on more than one occasion. We strive very hard to provide 5 star service and if we do something wrong, we will make every attempt to fix it, but in this case, the scheduler did exactly as she is supposed to. If you would like to discuss this more, please feel free to reach out to the office and speak with the service manger. We can provide you with a copy of the recorded call if needed.

Assessed problem….. told me would fix in a few days….. didn’t show or contact me….. I completed repair with alternate provider

- John Havlin

Thank you for taking time to write us a review. After speaking to the technician who was at your home, he admitted that once he left the property he forgot to tell the office to order the part and the day to return. We can not apologize enough for what occurred and it is certainly not standard practice. Please reach out if you are interested in further discussing the matter.

I received several estimates to replace my broken garage door. While all the estimates were in the same ballpark John was the only one who brought various door samples, discussed several options and went into detail about the installation. The door was installed quickly and the team was professional, courteous and knowledgeable.

- David Burchfiel

Very professional showed me the problem and the solution to resolve it. No pressure from the techs.

- Billy Tomlinson

Precision has serviced our garage door previously and again today with a most courteous, prompt, knowledgeable technician. Justin quickly diagnosed the problem and replaced necessary parts. He took the time to explain what was wrong and gave options for repairs. Service was completed quickly and professionally.

- Linda Stewart

Service was EXCELLENT!

- Brenda Alston

Brandon was great!

- Richard Moore

Wow! Scheduled the appointment within 24 hours and work was done same day. At a competitive price! Greg went above and beyond. He was on time, friendly, and spent extra time to ensure the work was done. I can’t say enough! Greg gave superior service. Exceptional!

- Baily Rich

Our garage door stopped working late Saturday and I called not expecting anyone to answer. I was surprised but I explained the problem and got an appointment for Monday morning. I'm in a motorized wheelchair and I need the garage door to work otherwise I can't get outside. The technician arrived on time and replaced the springs and rollers in 2 hours. I heartily recommend Precision Door.

- Mike Jensen

We had to get the motor and springs replaced and Justin was able to come out quickly and replace them in a little over an hour. Everything works great and the pricing is good as well. I will definitely call again for any other garage door needs.

- Bryan Bradley

Justin did a professional job of installation. He took the time to explain the options and ans. Questions about the repair.

- Ralph Mccrery

Evan did a great job on repairing my door and explaining the different pricing packages that best for my needs.

- Farrah Dickerson

Scotty was well informed; professional; explained the problem well; and gave me options for solutions. He is a credit to your company and is the reason you will be my permanent “go to” for garage door issues.

- Robert Powell

Brandon Mills was our tech he did a great job, was courteous and capable. Thanks for the same day service right before the holiday. We appreciate that he had the parts on the truck and had us fixed in about an hour.

- Ken Dobyns

Excellent service Experienced and knowledgeable installer I highly recommend this installer he was a motivated and paid attention to detail

- Michael Senew

My remote keypad needed replacing and I requested service for my two garage doors. Andy was very polite, courteous, efficient and knowledgeable. He answered all my questions and completed the services quickly. Precision installed my doors in 2010 and this is the 2nd time they have serviced them. I would highly recommend them for your garage door purchase or replacement.

- Stuart Arny

I was so pleased with the service and the technician. Trevor arrived exactly on time, assessed the problem and presented 3 options for repairs. He allowed me time and space to make the decision then worked efficiently to complete the repairs. His customer sills were excellent and the garage door is so much quieter. Job well done!!

- June Williams

Arrived as per time window.called 30 min before appointment. Asked the problems with opening and closing rot side garage door. Gave estimate of repair ,parts. And time to fix it. After our OK. Trevor was easy deal and talk .friendly and knowledgeable.complete the job as promised..I greatly recommend..

- Janakiram Setty

The reason why I choose your company because of two thing you are doing well advertising you are more visible than any other garage door service and your never ending 5 star ratin

- Patrick Grace

Brandon Mills did a great job for us today. He installed a new garage door opener. He was very helpful in explaining the function of the new keypads and remotes. He arrived promptly and was very professional. He is a credit to your company!

- John M.

Greg did a great job in diagnosing and resolving the problem. Scheduling was fast and responsive

- John Herron

Quick and professional friendly services.

- Perry Grady

Outstanding service! Quick, efficient, polite, knowledgeable

- David Messerly

I highly recommend this company! They are extremely professional and very proficient. The men that came to work on the garage door and motor were Ted and Josh and they were FANTASTIC! Our garage door and motor needed to be replaced and the new door and motor weren’t going to be delivered until next month but everything arrived quicker than the estimated time frame by several weeks! We are very satisfied with the company and how the entire process went.

- Lori

Please give me a call at your earliest convenience, thanks Brian Queen

- Brian Queen

A call was returned within 3 hours of the initial phone request made prior to this review. Issues were addressed by the location manager. Thank you for your business and please let us know if we can assist you with anything else.

Great service! Fast and very professional

- Suzanne Comstock

Richard did an excellent job and would recommend to everyone in my Hawthorne neighborhood. Employers need more tradesmen like Richard. Thanks Sean

- Sean Irwin

I called for a damaged door and their response was swift. Brandon came out and with ten years experience he made very short work of the repair. The door now works flawlessly and runs smoother and quieter than when new. I recommend precision door service to everyone for your garage door needs. You won’t regret it! Thank you Precision Door!

- Yvette Tarsitano

On time very polite, great job !

- Rodney & ann Smith

The spring on our garage door broke on a Saturday morning. We called Precision and they placed us in the queue, with a 6-10 pm timeframe. Their technician, Travis, called us @2:00, and was able to make the service call earlier, which we very much appreciated. He was professional and explained the issue clearly, replacing the spring and addressing other issues as well. We were very satisfied and would hire him again without question. The service was excellent. Thank you!

- Nate Sanson