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Garage Door Repair Reviews in Raleigh, NC (Page 13)
Precision Garage Door of Raleighhas received 636 reviews, averaging 4.90 Stars:
Raleigh, NC
Raleigh, NC
Outstanding
- Diab Omer
Raleigh, NC
We have enjoyed our Precision-installed garage door since 2017. It continues to work as well as the day we bought it. Unfortunately, the key pad has not fared as well and succumbed to the corrosive effects of NC weather! Precision sent Timothy M. to our rescue the day after I called. He was efficient, friendly, and patient as he repaired the pad and inspected the door. Great service!
- Perry
Raleigh, NC
Precison Door Technicians Jaxon and Justin were great. They were very professional in the installation of my new garage door. Both arrived as scheduled, did the job in the time given and left everything working great. They even gave me courtesy handles and door lubricant. I would highly recommend Precison Doors to anyone looking to replace their garage door. Thanks, Ethan Ontjes
- Ethan Ontjes
Product:
Raleigh, NC
Everyone we dealt with from sales, customer service, and installation were extremely friendly, nice, knowledgeable, and professional. No hard sell on anything…gave us all viable options and let us decide. Doors were delivered and installed in a very reasonable time frame, and they look and operate exceptionally. ! I would highly recommend Precision Garage Door in Raleigh!
- Mike Albion
Product:
Raleigh, NC
I have used Precision Door for years. They are always very responsive and do excellent work.
- Sheryl Wharey
Product:
Raleigh, NC
Excellent service. Arrive shortly after call was made and fixed the gathering door quickly
- Sue Woodling
Raleigh, NC
I saw online your company and chose it due to the reviews and ratings and the number of g years in business. Brandon Mills arrived at the house as a scheduled. He did the numerous points g inspection, told me what's in need of replacement and gave me the costs. He did everything that was needed in less than two hours. The garage door works perfectly.
- Clint Abbey
Product:
Raleigh, NC
Great service
- Anthony Warren
Product:
Raleigh, NC
He was very knowledgeable and helpful and got my door fixed
- Susan Byrd
Raleigh, NC
Great service very professional
- Cosgrove Michael
Product:
Raleigh, NC
Great customer experience, from explaining what to expect through the quality door and the end result. Working with the Precision team was great.
- Darde Hammie
Raleigh, NC
Best garage door service ever. Scotty quickly analyzed problem, and was able to explain problem with our doors and the solution. In addition, he offered advice on proper periodic maintenance. Thank you Precision Door.
- Preston Fowler
Raleigh, NC
You were here about 4 years ago. Great response and service!! I thank you!
- Rebecca Chandler
Raleigh, NC
Great service- on time and knew what he was doing! Very easy!
- Sara Taylor
Raleigh, NC
Same day, Trevor came out and quickly diagnosed the problem and proposed the fix. An hour later we were back in business. Great service.
- James Saranteas
Raleigh, NC
Evan was great! He knew exactly how to fix the problem and did it a very timely matter. Thank you.
- John Powell
Raleigh, NC
Extremely knowledgeable, professional, and thorough. We highly recommend Precision!!
- John Cash
Raleigh, NC
We have always used Precision. They did another excellent job.Brandon Mills was superb.On time,very professional,and promptly took care of the problem.Very pleased with the service.
- Beth Board
Raleigh, NC
Did work on a timely manner.
- William Fields
Product:
Raleigh, NC
Tim was professional, knowledgeable and expeditious. As I told him, he lets no grass grow under his feet. Very personable and a likable disposition. No negatives for this exemplary young man.
- Jeff Burrell
Raleigh, NC
Andy cane on time Explain us everything in a nice way that we could understand have a smiley face
- Rosita Banares
Raleigh, NC
Andy did a great efficient job
- Joe Ruggieri
Raleigh, NC
Tyler was wonderful. He know what he was doing and talking about; the garage fully functional quickly and was able to explain the issue without using technical terms. THANK YOU, Tyler!
- Farra Khan
Service Provided:
Product:
Technician: Andy Maynard
Raleigh, NC
Richard did a fantastic job - explained options and efficiently replaced the opener. Completed in under the 45 minutes quoted. Company was timely with scheduling and was able to come over weekend when problem arose. I would highly recommend to others.
- Christoper Moore
Raleigh, NC
Evan was very professional and explained to me what my options were. Evan did a great job installing my new garage door openers and explaining how to use them. Very impressed with how well they look and how quiet they run. Thanks again for fixing my problem so quickly.
- Ronald Collins
Raleigh, NC
I am disappointed because I asked if i have to pay for the visit and estimate and you said no and the guy charged me 75
- Evandro Oliveira
Hi, thank you for calling us to come and provide an estimate for your spring replacement. We are sorry to see that you feel you received 1 star service. We have listened to the call that you had on 8/11/23 with the call center for 7 minutes and 53 seconds. All of our calls are recorded so we can make sure all details and pertinent information is provided to the customer. The scheduler did instruct you around the 2:07 mark of the call about the $75.00 service fee for coming out and that it would be waived if you had the repairs done. She also advised you multiple times of the ballpark price of the springs and that it was a per spring price of anywhere from $126-$330. When she advised you of the estimated price over the phone, she was very adamant in telling you that the technician would give you the exact price after the inspection was done. You repeated this information back to her on more than one occasion. We strive very hard to provide 5 star service and if we do something wrong, we will make every attempt to fix it, but in this case, the scheduler did exactly as she is supposed to. If you would like to discuss this more, please feel free to reach out to the office and speak with the service manger. We can provide you with a copy of the recorded call if needed.
Raleigh, NC
Assessed problem….. told me would fix in a few days….. didn’t show or contact me….. I completed repair with alternate provider
- John Havlin
Thank you for taking time to write us a review. After speaking to the technician who was at your home, he admitted that once he left the property he forgot to tell the office to order the part and the day to return. We can not apologize enough for what occurred and it is certainly not standard practice. Please reach out if you are interested in further discussing the matter.
Raleigh, NC
I received several estimates to replace my broken garage door. While all the estimates were in the same ballpark John was the only one who brought various door samples, discussed several options and went into detail about the installation. The door was installed quickly and the team was professional, courteous and knowledgeable.
- David Burchfiel
Product:
Raleigh, NC
Very professional showed me the problem and the solution to resolve it. No pressure from the techs.
- Billy Tomlinson
Outstanding service. In my opinion, if precision goes away, a carport is next!!!
- John Alcott