Garage Door Repair Reviews in Raleigh, NC (Page 13)

Great customer experience, from explaining what to expect through the quality door and the end result. Working with the Precision team was great.

- Darde Hammie

Best garage door service ever. Scotty quickly analyzed problem, and was able to explain problem with our doors and the solution. In addition, he offered advice on proper periodic maintenance. Thank you Precision Door.

- Preston Fowler

You were here about 4 years ago. Great response and service!! I thank you!

- Rebecca Chandler

Great service- on time and knew what he was doing! Very easy!

- Sara Taylor

Same day, Trevor came out and quickly diagnosed the problem and proposed the fix. An hour later we were back in business. Great service.

- James Saranteas

Evan was great! He knew exactly how to fix the problem and did it a very timely matter. Thank you.

- John Powell

Extremely knowledgeable, professional, and thorough. We highly recommend Precision!!

- John Cash

We have always used Precision. They did another excellent job.Brandon Mills was superb.On time,very professional,and promptly took care of the problem.Very pleased with the service.

- Beth Board

Did work on a timely manner.

- William Fields

Tim was professional, knowledgeable and expeditious. As I told him, he lets no grass grow under his feet. Very personable and a likable disposition. No negatives for this exemplary young man.

- Jeff Burrell

Andy cane on time Explain us everything in a nice way that we could understand have a smiley face

- Rosita Banares

Andy did a great efficient job

- Joe Ruggieri

Tyler was wonderful. He know what he was doing and talking about; the garage fully functional quickly and was able to explain the issue without using technical terms. THANK YOU, Tyler!

- Farra Khan

Richard did a fantastic job - explained options and efficiently replaced the opener. Completed in under the 45 minutes quoted. Company was timely with scheduling and was able to come over weekend when problem arose. I would highly recommend to others.

- Christoper Moore

Evan was very professional and explained to me what my options were. Evan did a great job installing my new garage door openers and explaining how to use them. Very impressed with how well they look and how quiet they run. Thanks again for fixing my problem so quickly.

- Ronald Collins

I am disappointed because I asked if i have to pay for the visit and estimate and you said no and the guy charged me 75

- Evandro Oliveira

Hi, thank you for calling us to come and provide an estimate for your spring replacement. We are sorry to see that you feel you received 1 star service. We have listened to the call that you had on 8/11/23 with the call center for 7 minutes and 53 seconds. All of our calls are recorded so we can make sure all details and pertinent information is provided to the customer. The scheduler did instruct you around the 2:07 mark of the call about the $75.00 service fee for coming out and that it would be waived if you had the repairs done. She also advised you multiple times of the ballpark price of the springs and that it was a per spring price of anywhere from $126-$330. When she advised you of the estimated price over the phone, she was very adamant in telling you that the technician would give you the exact price after the inspection was done. You repeated this information back to her on more than one occasion. We strive very hard to provide 5 star service and if we do something wrong, we will make every attempt to fix it, but in this case, the scheduler did exactly as she is supposed to. If you would like to discuss this more, please feel free to reach out to the office and speak with the service manger. We can provide you with a copy of the recorded call if needed.

Assessed problem….. told me would fix in a few days….. didn’t show or contact me….. I completed repair with alternate provider

- John Havlin

Thank you for taking time to write us a review. After speaking to the technician who was at your home, he admitted that once he left the property he forgot to tell the office to order the part and the day to return. We can not apologize enough for what occurred and it is certainly not standard practice. Please reach out if you are interested in further discussing the matter.

I received several estimates to replace my broken garage door. While all the estimates were in the same ballpark John was the only one who brought various door samples, discussed several options and went into detail about the installation. The door was installed quickly and the team was professional, courteous and knowledgeable.

- David Burchfiel

Very professional showed me the problem and the solution to resolve it. No pressure from the techs.

- Billy Tomlinson

Precision has serviced our garage door previously and again today with a most courteous, prompt, knowledgeable technician. Justin quickly diagnosed the problem and replaced necessary parts. He took the time to explain what was wrong and gave options for repairs. Service was completed quickly and professionally.

- Linda Stewart

Service was EXCELLENT!

- Brenda Alston

Brandon was great!

- Richard Moore

Wow! Scheduled the appointment within 24 hours and work was done same day. At a competitive price! Greg went above and beyond. He was on time, friendly, and spent extra time to ensure the work was done. I can’t say enough! Greg gave superior service. Exceptional!

- Baily Rich

Our garage door stopped working late Saturday and I called not expecting anyone to answer. I was surprised but I explained the problem and got an appointment for Monday morning. I'm in a motorized wheelchair and I need the garage door to work otherwise I can't get outside. The technician arrived on time and replaced the springs and rollers in 2 hours. I heartily recommend Precision Door.

- Mike Jensen

We had to get the motor and springs replaced and Justin was able to come out quickly and replace them in a little over an hour. Everything works great and the pricing is good as well. I will definitely call again for any other garage door needs.

- Bryan Bradley

Justin did a professional job of installation. He took the time to explain the options and ans. Questions about the repair.

- Ralph Mccrery

Evan did a great job on repairing my door and explaining the different pricing packages that best for my needs.

- Farrah Dickerson

Scotty was well informed; professional; explained the problem well; and gave me options for solutions. He is a credit to your company and is the reason you will be my permanent “go to” for garage door issues.

- Robert Powell

Brandon Mills was our tech he did a great job, was courteous and capable. Thanks for the same day service right before the holiday. We appreciate that he had the parts on the truck and had us fixed in about an hour.

- Ken Dobyns

Excellent service Experienced and knowledgeable installer I highly recommend this installer he was a motivated and paid attention to detail

- Michael Senew