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Read what people are saying
about Precision Garage Door in:

Raleigh, NC

Precision Garage Door of Raleigh
has received 308 reviews, averaging 4.89 Stars:
1 2 3 4 5
Review:

Thanks for the fast turnaround. Kind Regards, L English

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Service Provided:
Install Garage Doors

Review:

We called Monday morning for service as our garage door wasn’t opening and 1hr later Precision Door arrived, employee Scotty Johnson pointed out the door in fact worked great and showed us what we accidentally did wrong (pulled the chord disengaging the mechanism). He took us through what we needed to do, provided maintenance while he was here. This has been a great garage door for us for many years now, glad we used Precision Door

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
Review:

Outstanding service. In my opinion, if precision goes away, a carport is next!!!

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Andy Maynard Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Andy Maynard
Review:

Outstanding

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Scotty Johnson
Review:

We have enjoyed our Precision-installed garage door since 2017. It continues to work as well as the day we bought it. Unfortunately, the key pad has not fared as well and succumbed to the corrosive effects of NC weather! Precision sent Timothy M. to our rescue the day after I called. He was efficient, friendly, and patient as he repaired the pad and inspected the door. Great service!

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Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Review:

Precison Door Technicians Jaxon and Justin were great. They were very professional in the installation of my new garage door. Both arrived as scheduled, did the job in the time given and left everything working great. They even gave me courtesy handles and door lubricant. I would highly recommend Precison Doors to anyone looking to replace their garage door. Thanks, Ethan Ontjes

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Jaxon Fisher Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Jaxon Fisher
Review:

Everyone we dealt with from sales, customer service, and installation were extremely friendly, nice, knowledgeable, and professional. No hard sell on anything…gave us all viable options and let us decide. Doors were delivered and installed in a very reasonable time frame, and they look and operate exceptionally. ! I would highly recommend Precision Garage Door in Raleigh!

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Jaxon Fisher Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Jaxon Fisher
Review:

I have used Precision Door for years. They are always very responsive and do excellent work.

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

Review:

Excellent service. Arrive shortly after call was made and fixed the gathering door quickly

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Andy Maynard Service Provided:
Garage Door Opener Repair

Technician: Andy Maynard
Review:

I saw online your company and chose it due to the reviews and ratings and the number of g years in business. Brandon Mills arrived at the house as a scheduled. He did the numerous points g inspection, told me what's in need of replacement and gave me the costs. He did everything that was needed in less than two hours. The garage door works perfectly.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Great service

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

He was very knowledgeable and helpful and got my door fixed

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Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
Review:

Great service very professional

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Great customer experience, from explaining what to expect through the quality door and the end result. Working with the Precision team was great.

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Service Provided:
Install Garage Doors

Review:

Best garage door service ever. Scotty quickly analyzed problem, and was able to explain problem with our doors and the solution. In addition, he offered advice on proper periodic maintenance. Thank you Precision Door.

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
Review:

You were here about 4 years ago. Great response and service!! I thank you!

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Service Provided:
Garage Door Repair

Review:

Great service- on time and knew what he was doing! Very easy!

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Service Provided:
Garage Door Repair

Review:

Same day, Trevor came out and quickly diagnosed the problem and proposed the fix. An hour later we were back in business. Great service.

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Service Provided:
Garage Door Repair

Review:

Evan was great! He knew exactly how to fix the problem and did it a very timely matter. Thank you.

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Service Provided:
Garage Door Repair

Review:

Extremely knowledgeable, professional, and thorough. We highly recommend Precision!!

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Service Provided:
Garage Door Repair

Review:

We have always used Precision. They did another excellent job.Brandon Mills was superb.On time,very professional,and promptly took care of the problem.Very pleased with the service.

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Service Provided:
Garage Door Opener Repair

Review:

Did work on a timely manner.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Tim was professional, knowledgeable and expeditious. As I told him, he lets no grass grow under his feet. Very personable and a likable disposition. No negatives for this exemplary young man.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Andy cane on time Explain us everything in a nice way that we could understand have a smiley face

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Andy Maynard Service Provided:
Broken Garage Door Spring Repair

Technician: Andy Maynard
Review:

Andy did a great efficient job

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Andy Maynard Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Andy Maynard
Review:

Tyler was wonderful. He know what he was doing and talking about; the garage fully functional quickly and was able to explain the issue without using technical terms. THANK YOU, Tyler!

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Andy Maynard Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Andy Maynard
Review:

Richard did a fantastic job - explained options and efficiently replaced the opener. Completed in under the 45 minutes quoted. Company was timely with scheduling and was able to come over weekend when problem arose. I would highly recommend to others.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Evan was very professional and explained to me what my options were. Evan did a great job installing my new garage door openers and explaining how to use them. Very impressed with how well they look and how quiet they run. Thanks again for fixing my problem so quickly.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I am disappointed because I asked if i have to pay for the visit and estimate and you said no and the guy charged me 75

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A Response from: Tim Yeager

Hi, thank you for calling us to come and provide an estimate for your spring replacement. We are sorry to see that you feel you received 1 star service. We have listened to the call that you had on 8/11/23 with the call center for 7 minutes and 53 seconds. All of our calls are recorded so we can make sure all details and pertinent information is provided to the customer. The scheduler did instruct you around the 2:07 mark of the call about the $75.00 service fee for coming out and that it would be waived if you had the repairs done. She also advised you multiple times of the ballpark price of the springs and that it was a per spring price of anywhere from $126-$330. When she advised you of the estimated price over the phone, she was very adamant in telling you that the technician would give you the exact price after the inspection was done. You repeated this information back to her on more than one occasion. We strive very hard to provide 5 star service and if we do something wrong, we will make every attempt to fix it, but in this case, the scheduler did exactly as she is supposed to. If you would like to discuss this more, please feel free to reach out to the office and speak with the service manger. We can provide you with a copy of the recorded call if needed.

Service Provided:
Garage Door Repair

Review:

Assessed problem….. told me would fix in a few days….. didn’t show or contact me….. I completed repair with alternate provider

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A Response from: Tim Yeager

Thank you for taking time to write us a review. After speaking to the technician who was at your home, he admitted that once he left the property he forgot to tell the office to order the part and the day to return. We can not apologize enough for what occurred and it is certainly not standard practice. Please reach out if you are interested in further discussing the matter.

Service Provided:
Garage Door Opener Repair

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Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Rocky Mount Area

(252) 300-7018

(252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
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Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
207 W Millbrook Road
Suite 205

Raleigh, NC 27609
Precision Garage Door Service of Holly Springs
Office: (919) 263-2017
636 Holly Springs Road
Holly Springs, NC 27540