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Read what people are saying
about Precision Garage Door in:

Raleigh, NC

Precision Garage Door of Raleigh
has received 317 reviews, averaging 4.88 Stars:
1 2 3 4 5
Review:

Did work on a timely manner.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Tim was professional, knowledgeable and expeditious. As I told him, he lets no grass grow under his feet. Very personable and a likable disposition. No negatives for this exemplary young man.

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Andy cane on time Explain us everything in a nice way that we could understand have a smiley face

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Andy Maynard Service Provided:
Broken Garage Door Spring Repair

Technician: Andy Maynard
Review:

Andy did a great efficient job

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Andy Maynard Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Andy Maynard
Review:

Tyler was wonderful. He know what he was doing and talking about; the garage fully functional quickly and was able to explain the issue without using technical terms. THANK YOU, Tyler!

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Andy Maynard Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Andy Maynard
Review:

Richard did a fantastic job - explained options and efficiently replaced the opener. Completed in under the 45 minutes quoted. Company was timely with scheduling and was able to come over weekend when problem arose. I would highly recommend to others.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Evan was very professional and explained to me what my options were. Evan did a great job installing my new garage door openers and explaining how to use them. Very impressed with how well they look and how quiet they run. Thanks again for fixing my problem so quickly.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I am disappointed because I asked if i have to pay for the visit and estimate and you said no and the guy charged me 75

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A Response from: Tim Yeager

Hi, thank you for calling us to come and provide an estimate for your spring replacement. We are sorry to see that you feel you received 1 star service. We have listened to the call that you had on 8/11/23 with the call center for 7 minutes and 53 seconds. All of our calls are recorded so we can make sure all details and pertinent information is provided to the customer. The scheduler did instruct you around the 2:07 mark of the call about the $75.00 service fee for coming out and that it would be waived if you had the repairs done. She also advised you multiple times of the ballpark price of the springs and that it was a per spring price of anywhere from $126-$330. When she advised you of the estimated price over the phone, she was very adamant in telling you that the technician would give you the exact price after the inspection was done. You repeated this information back to her on more than one occasion. We strive very hard to provide 5 star service and if we do something wrong, we will make every attempt to fix it, but in this case, the scheduler did exactly as she is supposed to. If you would like to discuss this more, please feel free to reach out to the office and speak with the service manger. We can provide you with a copy of the recorded call if needed.

Service Provided:
Garage Door Repair

Review:

Assessed problem….. told me would fix in a few days….. didn’t show or contact me….. I completed repair with alternate provider

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A Response from: Tim Yeager

Thank you for taking time to write us a review. After speaking to the technician who was at your home, he admitted that once he left the property he forgot to tell the office to order the part and the day to return. We can not apologize enough for what occurred and it is certainly not standard practice. Please reach out if you are interested in further discussing the matter.

Service Provided:
Garage Door Opener Repair

Review:

I received several estimates to replace my broken garage door. While all the estimates were in the same ballpark John was the only one who brought various door samples, discussed several options and went into detail about the installation. The door was installed quickly and the team was professional, courteous and knowledgeable.

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Jaxon Fisher Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Jaxon Fisher
Review:

Very professional showed me the problem and the solution to resolve it. No pressure from the techs.

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Andy Maynard Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Andy Maynard
Review:

Precision has serviced our garage door previously and again today with a most courteous, prompt, knowledgeable technician. Justin quickly diagnosed the problem and replaced necessary parts. He took the time to explain what was wrong and gave options for repairs. Service was completed quickly and professionally.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Service was EXCELLENT!

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Andy Maynard Service Provided:
Broken Garage Door Spring Repair

Technician: Andy Maynard
Review:

Brandon was great!

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Service Provided:
Garage Door Repair

Review:

Wow! Scheduled the appointment within 24 hours and work was done same day. At a competitive price! Greg went above and beyond. He was on time, friendly, and spent extra time to ensure the work was done. I can’t say enough! Greg gave superior service. Exceptional!

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Review:

Our garage door stopped working late Saturday and I called not expecting anyone to answer. I was surprised but I explained the problem and got an appointment for Monday morning. I'm in a motorized wheelchair and I need the garage door to work otherwise I can't get outside. The technician arrived on time and replaced the springs and rollers in 2 hours. I heartily recommend Precision Door.

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Service Provided:
Broken Garage Door Spring Repair

Review:

We had to get the motor and springs replaced and Justin was able to come out quickly and replace them in a little over an hour. Everything works great and the pricing is good as well. I will definitely call again for any other garage door needs.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Justin did a professional job of installation. He took the time to explain the options and ans. Questions about the repair.

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Service Provided:
Garage Door Opener Install

Review:

Evan did a great job on repairing my door and explaining the different pricing packages that best for my needs.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Scotty was well informed; professional; explained the problem well; and gave me options for solutions. He is a credit to your company and is the reason you will be my permanent “go to” for garage door issues.

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
Review:

Brandon Mills was our tech he did a great job, was courteous and capable. Thanks for the same day service right before the holiday. We appreciate that he had the parts on the truck and had us fixed in about an hour.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Excellent service Experienced and knowledgeable installer I highly recommend this installer he was a motivated and paid attention to detail

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

My remote keypad needed replacing and I requested service for my two garage doors. Andy was very polite, courteous, efficient and knowledgeable. He answered all my questions and completed the services quickly. Precision installed my doors in 2010 and this is the 2nd time they have serviced them. I would highly recommend them for your garage door purchase or replacement.

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Andy Maynard Service Provided:
Garage Door Opener Repair

Technician: Andy Maynard
Review:

I was so pleased with the service and the technician. Trevor arrived exactly on time, assessed the problem and presented 3 options for repairs. He allowed me time and space to make the decision then worked efficiently to complete the repairs. His customer sills were excellent and the garage door is so much quieter. Job well done!!

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Arrived as per time window.called 30 min before appointment. Asked the problems with opening and closing rot side garage door. Gave estimate of repair ,parts. And time to fix it. After our OK. Trevor was easy deal and talk .friendly and knowledgeable.complete the job as promised..I greatly recommend..

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Service Provided:
Broken Garage Door Spring Repair

Review:

The reason why I choose your company because of two thing you are doing well advertising you are more visible than any other garage door service and your never ending 5 star ratin

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Brandon Mills did a great job for us today. He installed a new garage door opener. He was very helpful in explaining the function of the new keypads and remotes. He arrived promptly and was very professional. He is a credit to your company!

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Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Review:

Greg did a great job in diagnosing and resolving the problem. Scheduling was fast and responsive

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Service Provided:
Garage Door Repair

Review:

Quick and professional friendly services.

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Andy Maynard Service Provided:
Garage Door Repair

Product:
Cables

Technician: Andy Maynard
Review:

Outstanding service! Quick, efficient, polite, knowledgeable

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Andy Maynard Service Provided:
Garage Door Repair

Product:
Opener

Technician: Andy Maynard
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Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Rocky Mount Area

(252) 300-7018

(252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
207 W Millbrook Road
Suite 205

Raleigh, NC 27609
Precision Garage Door Service of Holly Springs
Office: (919) 263-2017
636 Holly Springs Road
Holly Springs, NC 27540