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Read what people are saying
about Precision Garage Door in:

Wake Forest, NC

Precision Garage Door of Raleigh
has received 152 reviews, averaging 4.95 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called Precision at 7:00pm for a broken spring on our double garage. They had someone at my house before 8:00pm. Andy Maynard was the Technician that came and he was unbelievably quick, and so efficient! After realizing how old my current door opener was, I decided on a new one and Andy had it installed in no time. He explained everything and answered all of our questions. So glad I called Precision!

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Andy Maynard Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Andy Maynard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called Precision as they were on a list of service providers prepared by my community. My garage door spring had broken. When I first called, I was assisted by a very courteous person who surprisingly stated she could have a service person at my home within just a few hours. From the call I received until leaving after completing the service, Mike Grove was professional and efficient. He immediately diagnosed the problem and clearly explained my options. After I selected my repair approach, Mike went to work and completed the service in less time than initially estimated without any attempt to upsell me. Throughout he was extremely polite and concluded by thoroughly cleaning up any trash. Finally, he assisted with all the technical set up assuring all was working before leaving. I will certainly go back to Precision if I need garage door service in the future and recommend them to others.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

They are a LiftMaster rep and I decided to use a local business that could fix my LiftMaster opener. Paul did an excellent job !!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service technician was excellent He got here early and was informative and professional throughout. I will be calling on Precision Garage Door when needed in the future

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I am very happy and satisfied with Mr.Greg work on my garage door pad. He is very efficient and helpful with all the work that he has done. Thank you, Ted Gebremichael

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Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service and honest advice from Scotty. Saved us future headaches by getting the right solution in place for us.

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Scotty Johnson Service Provided:
Garage Door Repair

Product:
Garage Doors

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision door responded to my request quickly & sent Jon to do the work within an hour. He was great! Got my requests done and installed a keypad within 30 minutes. He was so helpful and pleasant to work with ????

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent work in a very good time.

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Did a great job...showed up within 2hrs of original call.

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Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul was great He explained everything and did not try to sell us things we did not need He did not leave until we were completely satisfied

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tech did a nice job. Have used Precision at another location in Myrtle Beach SC.

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Lucas Fisher Service Provided:
Garage Door Repair

Product:
Springs

Door Installer: Lucas Fisher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I will recommend this company to anybody who has problems with garage door..case close

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Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We found Precision Garage Door through Home Advisor and we were able to get an appointment the next day. Greg was outstanding with the work he did at our home! Greg installed new controllers, refreshed the tracks and installed new sensors. Greg was so very polite and detail-oriented. He made sure we knew how everything worked, such as the codes. We would definitely recommend using Precision Garage Door!

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Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent and pleasant technician !! Came on a Sunday and was just super nice . Couldn’t have asked for anyone better I don’t think . Thank you .

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Lucas Fisher Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Door Installer: Lucas Fisher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty Johnson did an amazing job! Fast, friendly and super nice!

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Scotty Johnson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Paul did a super job.

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Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician provided all options and explained what he would do and why He worked efficiently and was very professional

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Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional and quickly took care of garage door with broken springs. Will definitely use in the future.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jay did great!

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A Response from: Tim Yeager

Thank you, we are happy he could take care of your door needs!

Service Provided:
Garage Door Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Jay was professional and his work was outstanding. Jay was very knowledgeable. I would highly recommend Jay and Precision Door. Scott & Sylvia

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A Response from: Tim Yeager

Thank you so much or your business and recommendation. Jay is great and we will be sure to share your kind words with him. Please let us know if we can assist you in the future.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scotty was great! He explained all my options, worked quickly, and made sure I understood how to operate the system before he left. He turned my garage door problem into a great experience.

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Scotty Johnson Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Scotty Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great company that ensures it’s customers are well taken care of. Our technician, Greg, was professional, knowledgeable and did a fantastic job. Very happy with the entire experience from the quick turn around booking to the throughly completed job! Thank you!

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A Response from: Tim Yeager

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We look forward to working with you again in the future and we appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician was professional, courteous, efficient, and knowledgeable. My only issue was that he did not arrive wearing a mask, which I assume is company policy. If there had been more concern for the safety of the customer, this would have been a five-star review.

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A Response from: Tim Yeager

Thank you for sharing your experience with us. The safety of our customers and employees is very important to us and as a company, we are following the recommended guidelines that are in place for COVID. Our technicians know that they must wear their mask when they exit their truck to greet a customer but they do not have to drive around in their truck with their mask on, if they are riding alone. We appreciate the opportunity to work with you and please don't hesitate to call if we can assist you in the future.

Service Provided:
Garage Door Opener Install

Product:
Remotes / Keypad

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are so excited about our new LiftMaster openers! We had a power surge that wiped out 2 of our 3 ancient openers and I have to say, of all the items we had to replace, these were the most painless. We went from creaky, clunkers (you didn’t have to announce your arrival at home when these things activated) to barely audible, smooth openers. Jay was very thorough and explained everything throughout the process. My husband even commented, “He seems to genuinely enjoy his job.” A blessing these days! My MIL used Precision last month for a big repair and I’m so glad we decided to go with her referral. A+++

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A Response from: Tim Yeager

Awesome feedback, thank you for sharing. We are sorry to hear about the power surge issues but we are happy we could help with the new openers. Jay is great and customers love him! We really appreciate your business and please tell your MIL thank you for referring us. We look forward to working with you again!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Did a great job!! Very polite and got the job done quick

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A Response from: Tim Yeager

Great to hear, thank you for sharing your feedback. We appreciate your business and the five star review!

Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I’m very disappointed that you would not fix only the broken spring on our garage door. The other was replaced last year. When I called I was told $188 or around there knowing only one was broken. Would not repair unless both springs are replaced. $617 SCAM

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A Response from: Tim Yeager

Thank you for your providing feedback about your experience with our company. After speaking with the technician about your job, he stated he spoke with your husband in great detail about the reason both springs needed to be replaced and that the spring you are referring to, was the wrong size for the door. It is our company policy that all springs on the door get replaced after one breaks. The reason for this is because of safety concerns for the technician and the longevity of the door. We are sorry you feel that you were scammed but this was not the case. We have a standard to uphold and make sure your door is safe and works as it should. Having the wrong spring on your door is a safety concern and we are glad that the technician was able to discuss this with your husband and make it right. We do appreciate your business and if we can assist you in the future, please don't hesitate to call.

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick response and fixed everything

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A Response from: Tim Yeager

Awesome to hear, thank you for sharing. We are happy we could help with your door needs and we appreciate your business very much.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Came out super fast, diagnosed and thoroughly explained the problem, listed all of my options, installed on the spot in about an hour, then took the time to explain all the operations. This was a great experience,above and beyond—thanks!

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A Response from: Tim Yeager

Thank you for taking the time to share this positive rating! We will make sure to share this with our team to let them know to keep up the amazing work. We are thrilled to see we exceeded your expectations and we look forward to working with you again in the future. Thank you for your business!

Service Provided:
Garage Door Opener Install

Product:
Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision did a fantastic job. The technician that came out, Mike Grove, was on time, totally professional and completely fair with the price. I couldn’t recommend him more!

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A Response from: Tim Yeager

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. We appreciate your business and look forward to working with you in the future.

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My mother referred me to precision door after being very pleased having her garage door and motor replaced. I had to have my motor replaced and I’m very impressed that not only was Uri on time but he was professional courteous and completed everything very quickly. He walked me through the itemize list and the instructions on how to program everything. I am absolutely 100% satisfied and will only use precision doors from now on. Thank you for an excellent job

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A Response from: Tim Yeager

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us and please tell your mother we appreciate the recommendation. We look forward to working with you for many years to come!

Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

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