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about Precision Garage Door in:
Wake Forest, NC
Precision Garage Door of Raleighhas received 116 reviews, averaging 4.93 Stars:
Wake Forest, NC
Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!
Service Provided:
Product:
Technician: Greg Gray
Wake Forest, NC
service excellent
- Jim Williams
Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.
Wake Forest, NC
John was very knowledgeable for repairs on garage door
- Janel Fromme
Thank you so much for this wonderful review! We appreciate you sharing with our Precision Garage Door Service crew. Have a wonderful rest of your day!
Wake Forest, NC
Excellent Job!
- Edward Woodhouse
Hi Edward, We’re so grateful that you took the time to leave us a 5-star review. Thank you! Sincerely,
Wake Forest, NC
Very pleased with the service
- Kevin Fisher
Hi Kevin, We are happy to hear you are pleased with the garage door service provided to you by Precision Garage Door. Thank you for sharing your review! Regards,
Wake Forest, NC
Scotty Johnson could not have been more polite and professional. He explained in detail our damage to our door and how replacement was the best route to go.
- Rhonda Fullam
Hi Rhonda, Thank you so much for your awesome feedback! We are so very pleased to hear you were happy with service provided to you by Scotty. We'll be sure he gets your feedback, it will for sure make his day! Kind regards,
Wake Forest, NC
I am very pleased with the telephone conversation I had with Milton, before determining that a service visit was needed. Greg Gray identified the problem with my door sensors that had given an error code indicating sensor obstruction. That was due to a sensor misalignment issue, which was corrected and sensors secured. In his 25 point inspection, Greg found that the spring needed tightening and the moving elements needed lubrication. The job was quickly performed & completed. I'm very pleased with the Precision Door Service
- Norman Bell
Norman, It’s great to hear that you had a positive experience with Precision Garage Door. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know. Sincerely,
Wake Forest, NC
Evan did a great job in a timely fashion!
- Einar Bohlin
Thank you for your 5 star feedback, Einar! We really appreciate you sharing with us! Kind regards,
Wake Forest, NC
The spring broke on our door and I called Precision as I saw all the positive reviews on the company. Evan came out the next day. He analyzed the problem, explained it all to us and did the repairs in record time! He was friendly, knowledgeable and did a great job! Thank you!!
- Kathy Trunzo
Kathy, We are so happy to hear you were pleased with your first time experience with Precision Garage Door. We are delighted to have such a great base of customers that have been so pleased with our work. We really enjoy what we do and it's because of customers like you! Thank you for allowing Precision Garage Door to serve your garage door needs, we're here for you anytime! Warm regards,
Wake Forest, NC
We have used Precision before, and their work is very professional.
- Steve Wilson
Hi Steve, We appreciate your continued loyalty and support of Precision Garage Door. You can count on us anytime to take care of your garage door needs. Kind regards,
Wake Forest, NC
We are extremely pleased with the service we received and highly recommend Precision. They fixed our garage door the same day we called and did so at a reasonable price. Our technician, Evan K., was professional, knowledgeable, and thorough…just an overall good guy! Thank you, Precision!
- Daryl Morrison
Wake Forest, NC
John came out the very next day after I called. He was very professional and knowledgeable. He replaced both keypads on our two garage doors. They were 20 years old and working great. I also had some other questions that he was able to answer. Very nice person. John made sure the garage doors were working and we tested them multiple times before he left. He explained the work that he was doing and the price was very much in line with what was quoted in the estimate when I called to schedule the appointment.
- Michael Parrish
Wake Forest, NC
Precision Door Service was excellent. Greg was very knowledgeable and professional, skilled and on time!!! I am very pleased with the service from Greg at Precision!
- Susan Calloway
Wake Forest, NC
Evan was very professional and explained all the issues and multiple remedies to choose from. I will definitely call Precision again on any new issues.
- David Shurson
Wake Forest, NC
Prompt and skilled garage door repair. Precision scheduled us at the last minute. Ryan Joyce explained the problem as he fixed it. Excellent job!
- Ken Holley
Wake Forest, NC
Our home was built in 1994. It had a Genie chain drive garage door opener. After 29 years of noisy but dependable service, we selected Precision to upgrade the system with a Lift Master top of the line belt drive unit. For a premium price, it provided very quiet service and came with a warranty. One year later, it quit working. The service technician quickly identified the problem as a broken or defective wire. No problem, all the wiring was replaced within 30 minutes and I was given a bill for $203. It turns out the installer used the previous 29 year old wiring when upgrading to the new system. Apparently, this a common problem when replacing garage door openers. No warranty credit. Suggestion: When replacing units, replace the wiring and warranty the work. It is a minimal cost item and only takes a few minutes to accomplish. It will also improve customer relations. Both of the service techs were courteous, qualified and efficient.
- Jim Mcwilliams
Wake Forest, NC
Our technician was Evan. He went right to work and found the problem. He was very polite and professional and installed a new opener and replaced several parts. He programmed our remotes and downloaded the app to our phone. He made sure we were satisfied and our questions were answered. Evan even left his phone number with us in case we had any questions or issues. I would highly recommend Evan and Precision. Thank you Evan!
- Kathryn Blackwell
Wake Forest, NC
Where do I begin…PGDS of Raleigh and the service technician John simply put is/was outstanding, professional, honest and efficient in resolving my broken garage door and giving me a better understanding on the health of my garage door. Something myself and many others out there by ignoring the door. I will never do that again they have won a customer for life!
- Bill Salerno
Product:
Wake Forest, NC
Technician, Alex Glenn, called ahead and was on time. Was professional and thorough. Explained everything and was very helpful in setting up remote control and app for garage. Very satisfied. Represented the company with highest standards. Have him on my speed dial for any future issues.
- Elbert Edwards
Product:
Assistant General Manager: Alex Glenn
Wake Forest, NC
Was truly impressed with the service I received from Precision Garage door Service. Called in the afternoon and had an appointment scheduled for the same afternoon. Technician actually arrived well ahead of schedule. Diagnosed the problem and presented the options to me. Service was exceptional & price I thought was reasonable. Technician setup the system and thoroughly explained everything. What was even more impressive is that the system displayed an error code - did not affect the operation. Instead of just saying don't worry about it and disappearing, when the technician worked with the manufacturer on the problem, following up with me daily on what was going on. Never felt out of the loop or abandoned. Problem is now solved.
- John Rivers
Product:
Wake Forest, NC
Greg was our technician. He arrived late on Friday afternoon but he tackled our problem quickly and efficiently. He explained exactly what he was doing in terms that we could understand. He was professional in every way and you can tell he loves his job.
- Peggy Beverage
Wake Forest, NC
The spring on our garage broke and I could not get it open. I called Precision and a technican, Devon, was there the same day. He had the replacement spring in his truck and had the problem repaired in about an hour. He was polite and informative, can't say enough about the response and service from this company. Thank you.
- Al Zack
Wake Forest, NC
Precision Garage Door Service is wonderful to deal with. Their products are quality materials and the service is very professional. Would definitely recommend to anyone considering replacement or service of their garage door/opener.
- Sue Hoit
Wake Forest, NC
A very pleasant experience overall. John was very helpful and professional. The installers, Jack and Edward were excellent and did a fabulous job. I am waiting on the hardware and would like to get an update on when that will be available/installed.
- Sue Hoit
Wake Forest, NC
I first compared prices from Precision Garage door with that of another. Their price was cheaper and so I selected them for no other reason. Now, having hired them and door installed I am so happy! With the initial consultation, I was really pleased with the professionalism. Also, upon seeing my makeshift "headprotection" set on the garage overrail, it was asked if I wanted the rails raised. Something I didn't know was possible to do and very happy it was suggested! The team that came to insult the door, was also very courteous, efficient and professional. It all works and looks great. I just love my new door.
- Nancy
Wake Forest, NC
Jonathan did an excellent job. From the start, he was very careful unloading the materials off the truck. He was meticulous and paid attention to every detail. The quality of his work was outstanding, and his personality was very pleasant as we interacted. He is, in my opinion, a huge asset to your company. Glenn Weaver
- Glenn Weaver
Wake Forest, NC
Great service, quick response and I was fully satisfied with the job I requested for my garage door.
- DG
Product:
Wake Forest, NC
Fast reply next day service fixed my garage door top notch service.
- Daniel Jackson
Wake Forest, NC
Very efficient, professional and on time
- Suzanne Burgess
Wake Forest, NC
Mr. Botts was very professional, and explained my issues. He also arrived early, and did the repairs professionally.
- Joseph Sci
Product:
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Greg was punctual and hard working while replacing my garage door opener. Thank you for the quick response to my call and needs. Bill
- Bill Andrews