Garage Door Repair in Cary, NC - Page 27

Amit Sanyal

Technician (Richard McCann) was very knowledgeable about the job and was a delight to work with. Thanks.

Venkatesh Anbalagan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scotty Johnson did a great job.

Kerry Swank

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andy was very quick and professional and did a great job with the repair.

Richard Dooley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

At 10AM Saturday Morning, our Garage Door Spring sprung with a loud "Bang". Both our cars were trapped in the garage as we could not ascertain a way to open the door manually. My wife did some quick research on the Internet and saw the fabulous Reviews for Precision Garage Doors, so at 10:30AM I gave them a call. I spoke with a delightful lady who said they could have a Technician at our home by 2PM. Evan Kopel arrived at 1:30PM and was quickly able to raise the door so we were able to get our cars out. He then did a Safety Inspection which revealed that much of our Garage Door system was in need of maintenance. That was not surprising as our home was built in 2004. We purchased the home in 2012 and have only had the Garage Door serviced once, likely about 10 years ago. Evan then presented us with three Repair Options, showing pricing for the "Must Do" (replace the Spring) and two "Should Dos" (replace the Rollers and also other components), He clearly and professionally explained the rationale for each Option. Given Evan's attention to detail, we elected to get all the work done - which Evan immediately began to do. The work was completed in less than an hour and we were delighted to receive a Military Discount which saved us almost $100. Having learned our lesson we plan to have Evan revisit on an annual basis to Inspect the Garage Door system and perform any necessary maintenance so we will not encounter any future surprises like the one we received last Saturday Morning. Great Job Evan - Thank You!

Sonia Medinae

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

You were recommended to me by Rich Cohen. I’ m very satisfied with th service. The technician was very polite and knowledgeable. He inspected every- thing and diagnosed the problem right away. So he worked on it and finished the job in no time. Thank you so much. I know I’ll recommend your Company to my friends & neighbors.

Quinton B. Williams

My garage door opener needed replacing. I called Precision Garage Door Service and Tim came out and went over the three options that they offered. He explained the pros and cons of each option and I made my selection. The install took about an hour. We are very pleased with the product, service, and professionalism of the install.

Christopher Healey

Michael Ottosen came out to fix a garage door with a broken motor. He explained what was wrong, offered me a range of options, and helped me with thru what was best for my situation. Everything was installed in less time than he estimated and it works perfectly. Michael was professional, knowledgeable, polite, and worked hard in our unusually hot weather. My thanks to Michael and Precision Door Services. I will definitely continue to call on them if I need any garage door related help.

Joe Edger

Andy & Alex’s top notch customer service and knowledge of their trade is second to none.

Larry Davis

Brandon was very professional and knowledgeable. It was a pleasure to have him as our service tech. We would recommend him to anyone.

Jason Black

I was very impressed with Precision. Professional, punctual and completed my repair in under an hour. I would definitely use them for all future garage door needs.

David Sousa

I had a problem syncing a new car garage remote to my garage equipment. Precision had a service tech out within 24 hrs of my call. Scotty Johnson was the assigned tech. He called me to advise he could arrive early. Texted too. Arrived as promised, knew exactly what to do to address the issue, had it fixed within minutes, and was friendly and professional. A truly great service experience. Thank you, very much.

Nick Prato

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tech did a great job balancing the garage door as well as making adjustments to make door run smoother and more efficiently.

Jonathan Russell

Andy was personable and helpful, giving us several great options and giving honest assessments.

Stephen Cao

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andy and Andy came to my house and took my estimate. They explained everything to me and told me what needed to be done. They were very professional and super nice.

Deborah Kintzing

On time, repair options, excellent work.

Magee Jaski

They came out same day. Explained my options clearly and honestly and my garage door was fixed within an hour.

Linda Cohen

Michael Ottosen, Amazing technician who shows lots of patience and kindness with confident knowledge in his trade.

Karen Bender

Prompt, professional service! Solved the problem within 30 minutes. Great service!

Jose Calderon

Extremely good, Michael el awesome, great knowledge and fast quality work

Chris Cunningham

Michael was fantastic. He quickly diagnosed the problem with my garage door and clearly walked me through the various options to resolve the issue. Thanks to his five star customer service, I will happily choose Precision Door to resolve any future garage door issue that I may have.

Robert Lebowsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Previous service and I purchased my current garage door from them. Only reason I didn't give them a 5 star rating is my repair order was not completed on the first 2 occasions because of a "computer glitch". On the 3rd try I got a repair tech. Gray did an excellent job and explained & showed me everything he was doing.

Anu Chandarana

Michael Ottosen was very professional and efficient when he did the work on my garage door. I really appreciate his knowledge and attitude. Anu

Marget Wall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. McCann arrived shortly after he call, inspected the door and proceeded to fix it and it worked great. We appreciated his politeness and professionalism. Will definitely continue with Precision Doors in the future.

Steven Sorrentino

Michael was great! He was professional, knowledgable, and had my garage door spring, rollers replaced within 1.5 hrs. He also went out of his way to fix the chain on my operator, which he noticed upon arrival was not as tight as it should have been.

Danny LaBelle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Appreciated the expertise and quality of installation. The work scope was thorough and we look forward to a renewed garage door opener assembly.

Jaime McGauley

Great work done by Scotty Johnson. Precision came out same day, and even called to ask if they could come early, which was a welcomed surprise. My garage door was about to fall off the track and Scotty took care of it like it was no big deal. Super professional and I’ll use them again if ever needed in the future.