5.0 1 2 3 4 5 482 Reviews

From Chapel Hill, NC Homeowners

Garage Door Repair in Chapel Hill, NC - Page 14

Precision Garage Door

Same-day garage door repair in Chapel Hill, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Chapel Hill, NC FREE Service Call Over $250 With Any Repair

Serving Chapel Hill, NC

Proudly serving the Chapel Hill community with same day service.

Service truck

Local Garage Door Repair in Chapel Hill, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Chapel Hill, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Chapel Hill homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Chapel Hill and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 439 most recent customer reviews

Customers in Chapel Hill consistently describe Precision Garage Door of Raleigh as fast, professional, and highly knowledgeable, with strong follow-through from scheduling to repair or installation. Reviews repeatedly praise clear explanations, courteous technicians, responsive service, and garage doors that are left running smoother, quieter, and more reliably. Many customers also note honest recommendations, strong communication, and a low-pressure experience that helps them feel confident in the work.

What Customers in Your Area Mention Most

Responsiveness (144) Customers repeatedly praise the company for fast responses, same-day or next-day appointments, quick callbacks, and rapid arrival when garage door issues come up. Professionalism (140) Reviews consistently describe the technicians and office team as professional, courteous, polite, respectful, and easy to work with from start to finish. Expertise (131) Customers frequently mention knowledgeable technicians who diagnose problems quickly, explain the issue clearly, and confidently guide repair or replacement decisions. Communication (122) Reviewers appreciate clear explanations, advance arrival notices, follow-up calls or texts, and straightforward updates about options, costs, and next steps. Speed (110) Many reviews highlight quick repairs, efficient service visits, and jobs completed in a short time once the technician arrives. Service (108) Customers often praise the overall service experience as excellent, helpful, friendly, and customer-focused, with technicians taking time to answer questions and make the process easy. Trustworthiness (72) Reviewers regularly describe the company as honest, trustworthy, and low-pressure, with recommendations that feel necessary rather than upsold. Workmanship (68) Customers note that repairs and installations are done carefully and correctly, often leaving the door working better, smoother, quieter, or like new. Friendliness (65) Technicians are frequently described as friendly, personable, kind, and pleasant to have at the home.

Recent Reviews from Chapel Hill, NC

Jeff Bratten

Google 1 2 3 4 5

Scotty Johnson was great and very professional. Will only use Precision Door in the future.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback about Scotty Johnson's professionalism. We're glad to hear you’ll choose Precision Garage Door Service in the future.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Kurt Bell

Google 1 2 3 4 5

Scotty Johnson was efficient, knowledgeable, courteous and helpful. Once he diagnosed the problem he offered multiple solutions of various costs and provided the pros and cons of each. When I decided which solution I would take he was able to quickly resolve my issues. I will use Precision Doors and Scotty Johnson in the future.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty provided efficient and knowledgeable service, offering multiple solutions. We appreciate your trust in Precision Garage Door Service and look forward to assisting you in the future!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Daniel Shumate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Luke and Brian did an excellent job. They were on time, efficient and the work was top notch. 5 star recommendation.

Lucas Fisher

Technician: Lucas Fisher

Service: Install Garage Doors

Bill Stronks

Google 1 2 3 4 5

Very good experience with your tech. Thanks

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you had a great experience with our technician. Your satisfaction is our priority.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

JoAnn Miller

Google 1 2 3 4 5

Brandon Mills was knowledgeable, efficient and professional - Thank you.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We're glad to hear that Brandon provided knowledgeable, efficient, and professional service. Your satisfaction is important to us!

Service: General repairs & installation

Marcus Brown

Google 1 2 3 4 5
Carrboro, NC 02/23/2023

Trevor was awesome! We had a late-night emergency request after a spring broke, and Trevor worked diligently to repair and replace everything quickly. Trevor is clearly an expert in all things garage doors, and he will be the first person I will recommend to anyone dealing with a garage door issue.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Trevor could assist with your emergency garage door issue. Your recommendation means a lot to us.

Service: General repairs & installation

Jeff Cho

Google 1 2 3 4 5

Price was a little too much. I was charged $73 for one Linear MCT3 remote but it is 2 for $20 at Amazon. Total invoice was over $1000 with the parts and 1 hour labor. But I still gave 4 stars because Trevor was great and very knowledgeable.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We appreciate your acknowledgment of Trevor's expertise. Pricing can vary based on service and quality. If you have further concerns, please call us at (919) 500-5160.

Service: General repairs & installation

Donna Scott

Google 1 2 3 4 5

Travis was our technician. He called ahead (even moved our appointment up earlier!), was very professional and knowledgeable. Extremely pleased with the service we received. Highly recommend them!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Travis provided professional and knowledgeable service. Your recommendation means a lot to us!

Service: General repairs & installation

Linda Johnston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Trevor was our service person and he was great. Told us what he was going to do and got right to it. Highly recommend him and Precision

Service: Garage Door Repair

Carrie M

Google 1 2 3 4 5

Brandon was a great technician, prompt and efficient! He did a great job installing our new garage door.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Brandon provided prompt and efficient service during your garage door installation. If you need anything in the future, feel free to reach out!

Service: General repairs & installation

Siobhan O'Connor

Google 1 2 3 4 5

Scotty explained clearly what was wrong with my system, gave me the options for a new system, and then installed it quickly. He explained everything and left time for questions. Great job!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback! We're glad Scotty provided clear explanations and a quick installation for your new system. Your satisfaction is our priority.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Allen Kramer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Mr Scott knows his job, presents an ole school professional approach, explains the job and when completed. Job well done

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Nathan Barber

Google 1 2 3 4 5

New door and motor were installed quickly and professionally. Shane was outstanding on the installation and John and the team were very easy to work with coordinating everything.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Shane and the team provided outstanding service during your new door and motor installation. Your satisfaction is our priority!

Service: General repairs & installation

Charles Price

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scotty was on time ,direct, and honest …His advice saved me approx $300.00 …I could not ask more of customer service technician…,

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Install

Chadd McGlone

Google 1 2 3 4 5

Scotty Johnson was professional, knowledgeable and efficient. I will certainly use them again.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that Scotty provided you with professional and efficient service. We look forward to assisting you again in the future.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Kara R.

Google 1 2 3 4 5

Justin arrived on time and throughly explained everything that was happening with my old well loved garage door. He gave me several options and helped me decided on the best plan. He was efficient, knowledgeable and kind. I’ll will definitely use him in the future! Call and ask for him!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Justin provided thorough explanations and options for your garage door. We appreciate your recommendation and look forward to assisting you in the future.

Service: General repairs & installation

Michael Pollard

Google 1 2 3 4 5

We just had Scotty and Paul out to give an estimate for new openers for our house in Chapel Hill. While there, Scotty did a great job of explaining the condition of my existing (20 year-old) mechanics and, without hard-selling, explained the benefits of updating the springs, etc., along with the openers. We agreed with their assessment and he and Paul started immediately. The job was done in a few hours and they explained how everything worked, including connecting with the App which controls the doors. I highly recommend Precision Garage Door Service (and Scotty and Paul, in particular).

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty and Paul provided excellent service and thorough explanations. Your recommendation means a lot to us. If you need further assistance, feel free to reach out.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Jim Caplan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Installer’s were efficient, courteous and ,helpful.

Service: Install Garage Doors

Product: Garage Doors

Scott Rubin

Google 1 2 3 4 5

Fast and perfectly installed!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear that you found our installation fast and perfect. Your satisfaction is our priority.

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Cindy Campo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Prior custoker

Service: Garage Door Opener Repair

Mike McLamb

Google 1 2 3 4 5

Spoke with a live person when I called. Super prompt service. Great technician who explained all options. Timely and excellent repair.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear you experienced prompt service and a thorough explanation of options from our technician. Your satisfaction is our priority.

Service: General repairs & installation

Richard Johnson

Google 1 2 3 4 5

Fast, professional service! A+++

Response from Ashley Gammon, General Manager Business Owner

Thank you for the positive feedback! We're glad you experienced fast and professional service. Your satisfaction is our priority.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Paul Lachiewicz

Google 1 2 3 4 5

Scotty Johnson arrived on time, and did a great job rebuilding the garage door opener in an old garage. He also replaced the weather stripping on the bottom of both garage doors.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty provided timely service and effectively rebuilt your garage door opener. If you need assistance in the future, feel free to contact us.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Michael Recny

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service at a fair price.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Steven / Doreen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The recent Hurricane and power outage knocked out our garage door display and function. Scotty came out a few days later and everything was back in working order. Can’t say enough about how great the Precision office and technical team are and how quickly they resolve any issue!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Peter Hendee

Google 1 2 3 4 5

The spring broke on my garage door. I contacted them Sunday night and they were here Monday afternoon. Nice to find a fast home service person. They may not be the cheapest but their fix should last a while.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad we could provide a quick and effective solution for your garage door issue. If you need assistance in the future, feel free to reach out.

Service: General repairs & installation

Lalitha Krishnamurthy

Google 1 2 3 4 5

Scotty Johnson got it all done in less than an hour and a half. He was efficient and quick but at the same time explained the details clearly.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Scotty was efficient and clear in his explanations. Your satisfaction is important to us!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Karen Macklin

Google 1 2 3 4 5

Paul was prompt, reviewed the problems and repair options carefully. It looks like he did a good job.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear Paul provided prompt service and thoroughly reviewed your repair options. Your satisfaction is important to us!

Service: General repairs & installation

dana mangum

Google 1 2 3 4 5

They responded quickly to our needs and fixed our garage door issue!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad to hear our team responded quickly and resolved your garage door issue. Your satisfaction is our priority!

Service: General repairs & installation

J Johnson

Google 1 2 3 4 5

Prompt. Scotty was professional and explained options in a straightforward manner. Would definitely use again.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your positive feedback! We're glad Scotty provided you with professional service and clear options. We look forward to assisting you again in the future.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Chapel Hill neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502