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about Precision Garage Door in:
Durham Area, NC
Precision Garage Door of Raleighhas received 314 reviews, averaging 4.88 Stars:
Durham, NC
Durham, NC
Timely response, knowledgeable, efficient and friendly. Mike Grove is an excellent technician.
- Joel Strangis
Product:
Durham, NC
I am very please with the services I have received from Precision!!
- William Stephens
Durham, NC
Excellent work, very happy with Paul. He explained everything he was. I will use your company again and will recommend to everyone. Very pleased with Paul.
- Joe Scarantino
Product:
Hillsborough, NC
Great customer service from beginning to end. Intsall team was great.
- Greg Monschein
Fantastic to hear, thank you so much for sharing your experience with us. We appreciate you being our customer and please don't hesitate to call if you need us in the future.
Product:
Durham, NC
Punctual Knowledgeable In one word professional and caring
- Fara or KC Soheili
Thank you so much, your review means a lot to us. We appreciate your business and five star review!
Durham, NC
Came out on a weekend at now extra charge. Excellent, timely and personable service at a fair price. Highly recommended.
- Henry Pickford
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We appreciate your business and please call if we can help again in the future.
Durham, NC
Would have liked to have a more comprehensive range of options offered to me.
- Sandeep Kalelkar
Thank you for considering our company to service your garage doors. We appreciate your feedback and we apologize you did not receive five star service from our technician like you deserved. You should have been given ample options to choose from when deciding on a new door purchase. His actions do not represent how we run our business and how we expect our customers to be treated. We have discussed this with him internally and it will not happen again. Since your initial review, we appreciate you speaking with us to discuss door options and pricing and we are happy that we were able to work with you and get what you wanted ordered. Our goal is customer satisfaction and for you to receive five star service from start to finish and we hope we have been able to prove that to you. Please don't hesitate to reach out if there are any issues on the day of installation. Thank you again for your business and we look forward to working with you for many years.
Product:
Durham, NC
Great initial service visit
- Barbara Shannahan
Awesome to hear, we look forward to working with you again in the future. Thank you for your business!
Durham, NC
Excellent and fast service! It was easy to get an appointment in less than 24hrs. The technician was courteous and knowledgeable. I will recommend to family and friends.
- Denise Hooks-sabir
Great feedback, thank you for sharing this with us. Customer satisfaction is our top goal and we love seeing that you received five star service from our technician. We appreciate your business and please call if we can assist you in the future.
Durham, NC
Excellent service!
- Rhonda Laney
We are incredibly grateful that you took the time out to leave us a 5-Star review. We're here for you anytime you need us.
Product:
Durham, NC
Technician was on time as stated perform tests and settings and pertinent information but still in process of checking if recommendations will ensure operations of garage door.
- Ricardo Lofton
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We're happy to help anytime you need us, thank you for your business.
Durham, NC
Scotty, the tech was on time, professional and honest.
- Jason Gruver
Thank you so much for the feedback. We will be sure to tell Scotty to keep up the great work. Thank you for your business and please call anytime you need us.
Creedmoor, NC
All expections were exceded. My garage door and opener great and easy to use. The installers were very prompt , did their job and cleaned up. They explained how everything worked and reassured us if there were any problems please call. Would highly recommend this company.
- Wayne Craun
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Precision. We appreciate your business and we look forward to working with you for many years to come!
Product:
Durham, NC
Thank you very much your service was quick and Precise.
- John Davis
It was our pleasure, thank you for calling and giving us the opportunity to work with you. Please don't hesitate to call if we can help in the future.
Durham, NC
Greg was great...very helpful & efficient & followed COVID precautions!!
- Jayne Stephens
We are so glad to hear this, thank you for sharing. Greg is great, and we are happy he took care of your door needs. Thank you for your business and we hope you stay safe and healthy!
Durham, NC
Worked performed by Scotty was great. New opener and rollers for the door. Can hardly hear it open and close. Super prompt service and professionally done work. Highly Recommend. Thanks.
- Pamela Meyer
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Scotty is great and we are happy to see how satisfied you are with his work. If we can help with anything in the future, please let us know, we look forward to working with you again.
Product:
Durham, NC
Friendly, helpful and very informative about what was wrong with our garage door. We would highly recommend them to neighbors and friends.
- Carole Fritz
Thank you so much for your business and recommendation. We are so glad you called and that we could help with your door needs. We look forward to working with you again when needed.
Product:
Durham, NC
timely, professional, and complete.
- Ralph & jocelyn Pickett
We really appreciate you taking the time to share your rating with us. Thank you for your business and we look forward to working with you again.
Product:
Durham, NC
Excellent service, quality equipment
- Drew Clodfelter
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Product:
Durham, NC
The service was fine. My only complaint was that the serviceman did not have a single outlet serge protector. Would have been perfect if he did!
- James Abbruzzese
Thank you so much for your business and taking the time to share your experience with us. We apologize the technician was out of surge protectors. Please feel free to call our office and we will arrange to get one for you, if you still need it.
Product:
Creedmoor, NC
I really appreciate the courtesy that was extended to me with my services. I call and within a few hours my troubles were over. Fast and professional service with a very knowledgeable technician Scotty Johnson. Thanks again!
- Gregory Evans
Seeing that you had a 5-Star experience is the best thing we could hope for, your review means a lot to us! We really appreciate you being a customer. We’re here for you anytime.
Product:
Durham, NC
Technician was fantastic! Very polite and efficient. Thank you! Vuelta Family
- Judith Vuelta
Thank you so much, it was our pleasure to help. We appreciate your business and the five star review!
Durham, NC
Technician was prompt, knew exactly what to do and above all very professional. All future issues with garage door will be conducted by Precision.
- Albert Wyche
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime and we look forward to working with you in the future.
Durham, NC
I chose your company because you were the first to pop up on google and your reviews were good. I must say I was extremely impressed with your companies customer service and professionalism . I called and spoke with a courteous customer service agent who was able to set up a same day appointment.I was told they would show up between 2 and 6. The tech was at my house by 3 which was just a little over an hour after I called. The tech called me after arriving at my home and gave me a quote, within 15 minutes. We agree on the price and he had the repairs complete before I could make it home. I will definitely refer your company to my friends and family. Thank again.
- Michael Hall
Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We are so happy we could help take care of your door needs and we are here for you anytime you need us. We appreciate your business and recommendation.
Durham, NC
Great service from Scott!
- Frank Turner
Thank you so much for your 5-star review! We will share this with Scotty and let him know to keep up the amazing work.
Durham, NC
The technician was great. But the services are way overpriced. I will shop around next time.
- Richard Renshaw
Thank you for your business and taking the time to leave a review. We are happy to see that Mike was able to take care of your garage door needs but we are sorry you feel like the quote you were given was overpriced. After reviewing your work order, it shows you failed a handful of items on the 25 point inspection. Those items are discussed with each customer on every call and what steps/options are available to fix those issues if a customer would like that done. Mike would have discussed this with you so if you had questions about the price or work, he could have answered those questions before the work was started. We are competitive with our pricing as our parts and the service provided is top notch and we strive to make sure our customers receive five star service with every call. We do appreciate your business and hope to work with you again in the future. If you have further questions about pricing, please feel free to call the office.
Durham, NC
Great job and great technicians
- Charles Bumpass
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Product:
Durham, NC
We've used precision before and were even more impressed by the quality and service this time. We were able to get an appointment quickly, the problem was immediately diagnosed and fixed. Our repairman clearly knew what he was talking about and walked us through the options. He also wore a mask and did everything possible to maintain social distancing throughout the appointment. Thanks!
- Kristin W.
Thank you for continuing to trust us with your business. We appreciate you being our customer and we are pleased to see how satisfied you are with the service you received. Please call if we can assist you in the future.
Product:
Durham, NC
Excellent customer service! They came out quickly and replaced our opener. Scotty did a great job explaining the repair and our options. Highly recommend
- Aleicia Bass
Thank you so much for taking the time to share your experience. We take pride in knowing that you are happy with the service Scotty provided. We appreciate your business and please let us know if we can help in the future.
Product:
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Professional and the best service!
- Clerance Harris