4.9 1 2 3 4 5 1,140 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 10

Precision Garage Door

Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh receives overwhelmingly positive feedback from Durham-area customers for fast response, knowledgeable technicians, clear communication, and professional, courteous service. Reviews consistently praise the team’s ability to diagnose problems quickly, explain options plainly, complete repairs efficiently, and leave garage doors running smoother, quieter, and more reliably. Many customers also value the easy booking process, same-day or next-day availability, and the company’s willingness to provide options without pressure.

What Customers in Your Area Mention Most

Responsiveness (313) Customers frequently praise the company for quick replies, fast dispatch, and same-day or next-day service when garage door issues need immediate attention. Expertise (284) Reviews repeatedly highlight knowledgeable technicians who diagnose problems accurately, explain what is wrong, and recommend appropriate solutions. Professionalism (247) Customers consistently describe the staff as professional, courteous, polite, and well-prepared throughout the service visit. Communication (196) Many reviews mention clear explanations, helpful updates, arrival texts or calls, and straightforward walkthroughs of the work and options. Speed (183) Customers often note that repairs and installations are completed quickly, sometimes within an hour or on the same day. Service (178) Reviews praise the overall service experience as excellent, helpful, friendly, and customer-focused from first contact through completion. Friendliness (164) Technicians are frequently described as friendly, pleasant, personable, and easy to work with. Booking Experience (121) Customers appreciate the easy scheduling process, including online booking and the ability to get appointments quickly. Workmanship (118) The installation and repair work is often described as high quality, thorough, efficient, and done with care.

Recent Reviews from Durham, NC

Kevin Hurley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 10/14/2025

We have been with Precision Garage Door Service for many years. Their response to a problem is immediate and thorough. We appreciate them.

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Product: Springs

PJ Mooney

Google 1 2 3 4 5
Durham, NC 10/14/2025

Ricky was awesome! I knew the answers to all my many, many questions. Worked with me on options to fit my budget. Super helpful and friendly. Excellent customer experience!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the wonderful review and shout-out. We are grateful to hear feedback. Thank you for the kind words and for supporting our crew at Precision Garage Door Service. Have a great week!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage door consultation

Thomas Colley

Google 1 2 3 4 5
Durham, NC 10/04/2025

Excellent service. Professional care. All around good job

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review and shout-out. We love to hear from our customers on their experiences with our crew at Precision Garage Door Service. Thank you for trusting, supporting and sharing! Have a lovely week ahead and reach out for any garage door questions. Thanks again!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage door consultation,General repairs & installation

Michael Eisch

Google 1 2 3 4 5
Durham, NC 10/03/2025

Service was timely and tech was very knowledgeable. Highly recommend

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and shout-out. We appreciate you taking the time to share with our crew at Precision Garage Door Service. We look forward to hearing from you when you are in need of any garage door repairs, questions or concerns. Please reach out whenever! Thank you! Have a lovely weekend.

Service: General repairs & installation

Bobbi Mcgovern

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 10/02/2025

We are so pleased with the repairs that our technician Richard did for us yesterday. He analyzed the problem quickly and corrected it efficiently and in a timely manner. He very carefully and courteously explained why and how the work was done. I would recommend Precision highly. Roberta

Response from Ashley Gammon, General Manager Business Owner

Hey there! Thank you for the wonderful review and kind words! Please know our team at Precision Garage Door Service is here for you and yours. Call us for any further garage door needs, questions or concerns. Thanks again.

Richard McCann

Technician: Richard McCann

Service: Garage Door Opener Repair

Product: Garage Door Opener

Jessica Lei

Google 1 2 3 4 5
Durham, NC 10/01/2025

Great service. Came out same day and fix a broken spring in one hour.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the kind words, shout-out and support! We love to see and hear from our wonderful customers and team members. Thanks for taking the time to shed light on your visit with our Precision Garage Door Service crew. Have a lovely week and almost weekend!

Service: Garage door consultation,General repairs & installation

Phil Korest

Google 1 2 3 4 5
Durham, NC 09/29/2025

When the 30 year old spring on our garage door snapped on a Friday afternoon leaving the garage door stuck shut we knew we needed to get it fixed asap. Precision had spots available that day and Saturday. And when John arrived he clearly knew what he was doing, gave us a couple options and promptly fixed it. If I had the time to shop around I probably could have gotten it done for less but I didn’t have time and they did a great job getting the door working again.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the glorious review, shout-out and kind feedback. We appreciate you sharing and taking the time to provide clarity into your visit with our team at Precision Garage Door Service. Thanks for sharing!

John Patton

Technician: John Patton

Service: General repairs & installation

Steve Claggion

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 09/27/2025

Rickey Sanchez has turned me into a believer. My garage door only worked when you held the wall control until the door closed. This caused a quality of life issue at the house. I felt Rickey explained how to solve the problem and what to expect when it was fixed. I honestly wanted to avoid replacing the system (the cheap way out) even though I knew the saying, you get what you get what you paid for. I can say certainly having full access to our house has been a welcomed correction. We use the garage more often instead of bypassing the garage door headache most of the time. Thanks Rickey for helping me make the decision that best fit my need. And being the consultant and expert from start to finish. I am excited when I pull up to the house instead of annoyed by a frustrating obstacle. No need to say the rest of the family recognized the benefit. Top marks to Rickey and the Precision team

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the wonderful review and kind shout-out. We appreciate your feedback and insight into your visit with our Precision Garage Door Service team. We always love to hear from customers and our team, thank you! Have a wonderful week!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Opener Install

Product: Garage Door Opener

JT and Susan Tate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 09/24/2025

RICKY SANCHEZ came when our keypad stopped working. I tried to fix it myself without success (but with plenty of frustration!).. Ricky came, changed out the unit in a flash, programmed it for us, tested it, and gave us lots of useful tips about garage door maintenance to extend its life. Great service!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the wonderful review and kind shout-out. We appreciate your feedback and insight into your visit with our Precision Garage Door Service team. We always love to hear from customers and our team, thank you! Have a wonderful week!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Brian Daniels

Google 1 2 3 4 5
Durham, NC 09/15/2025

Prompt arrival by Ricky Sanchez. Thorough assessment and repair of my garage door.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Service: Garage door consultation

Anita Cameron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 09/15/2025

Precision is a wonderful garage door company. It is easy to book an appointment in a timely manner. The service technicians always solve any issues with professionalism, kindness, and expertise. Our technician today was Garrett. He did an outstanding job servicing our door. I highly recommend this company.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the grand review. We appreciate you sharing and providing feedback! Thanks for taking the time to do so. Have a lovely week ahead! Reach out to our Precision Garage Door Service crew if you have any further garage door needs. Thanks again.

Service: Garage Door Repair

Domonique Redmond

Google 1 2 3 4 5
Durham, NC 09/12/2025

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the kind rating and thoughtful support. If you have any further feedback, details or anything youd like to share, please do so here or reach out directly. Thank you! We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Service: Garage door consultation

Donald Long

Google 1 2 3 4 5
Durham, NC 09/12/2025

Richard was very personable and very knowledgeable. He gave me an honest assessment with options and recommendations. He did a great job.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Richard McCann

Technician: Richard McCann

Service: Garage door consultation

Judith Parks

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 09/11/2025

Scotty was awesome. He came, he liberated our trapped car and despite it being a challenging repair was able to get the door working again! Highly recommend them!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous shout-out and kind words. We appreciate your feedback, insight and thoughtful words on your experience with our Precision Garage Door Service crew. We are overjoyed you chose us and supported us here with your review! Thanks again!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Jen Miller

Google 1 2 3 4 5
Durham, NC 09/10/2025

I was able to schedule a same day appointment online to have someone come out and look at our garage door that wasn’t opening. Technician Evan Kopel came out quickly, assessed the issue and offered us a solution. He quickly replaced the springs in the opener and when completed we discussed with him replacing the opener unit which he was able to do on the spot. He was informative and did excellent work. Highly recommend Precision Garage Door Service & Ethan!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Service: General repairs & installation

Tom Bargeloh

Google 1 2 3 4 5
Durham, NC 09/10/2025

Your repair man Scotty did an excellent job in very fast. Also, it was same-day service. You guys are great.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Robin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 09/08/2025

Scotty explained everything clearly and fixed the problem.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous review and kind words. We are grateful for your business, support and feedback on your visit with our crew at Precision Garage Door Service. Have a wonderful rest of your day and week ahead!

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Roy orlando

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Efland, NC 09/06/2025

Ricky Sanchez provided outstanding customer service on the day I called with a garage door problem. He did an outstanding job and replaced our garage door opener/closer system.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous review and kind words. We are grateful for your business, support and feedback on your visit with our crew at Precision Garage Door Service. Have a wonderful rest of your day and week ahead!

Service: Garage Door Opener Install

Product: Garage Door Opener

Robert Oxendine

Google 1 2 3 4 5
Durham, NC 09/05/2025

Scotty, the technician, was very knowledgeable about the type of motor that i had and the company that manufactured. He provided sound advice on the actions required to move forward

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review and shout-out! We are overjoyed to hear and see this. Thank you so very much for sharing with us at Precision Garage Door Service. We are overjoyed to see and hear the feedback and thoughtful insight. Have a great day and reach out for any further garage door needs!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage door consultation

Sharron Docherty

Google 1 2 3 4 5

Response from Ashley Gammon, General Manager Business Owner

We love to see those fabulous stars of support, the 5 stars mean a lot! Thank you for taking time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a wonderful rest of your week. Reach out for any further garage door needs, questions or concerns. Thanks again!

Service: Garage door consultation,Garage door design

Ellen Badis

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Brian was prompt, thorough in his repair of the trim pieces. He was courteous and pleasant.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the kind words, thoughtful feedback and insight into your visit. We appreciate you sharing with our Precision Garage Door Service team. Thanks again! Have a great weekend.

Service: Garage Door Repair

Sandy S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 09/04/2025

John Patton was fast, knowledgeable, and efficient! Great same day service!

Response from Ashley Gammon, General Manager Business Owner

We love to see those fabulous stars of support, the 5 stars mean a lot! Thank you for taking time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a wonderful rest of your week. Reach out for any further garage door needs, questions or concerns. Thanks again!

John Patton

Technician: John Patton

Service: Broken Garage Door Spring Repair

Lori Flowers

Google 1 2 3 4 5
Durham, NC 09/04/2025

I had an outstanding experience with Precision Garage Doors! John was friendly, professional, and very knowledgeable. He made me feel confident about my decisions and took the time to answer all of my questions. Jonathan and Camden were also excellent. The installation was completed with great care, and Jonathan made sure everything was operating smoothly. He explained proper use and maintenance, which I really appreciated. Their professionalism and respect for my home did not go unnoticed. It’s rare to find a company with such a well-rounded team that combines skill, knowledge, and genuine customer service with a personal touch, and I highly recommend them to anyone in need of reliable, professional garage door service.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the kind words, thoughtful feedback and insight into your visit. We appreciate you sharing with our Precision Garage Door Service team. Thanks again! Have a great (almost) weekend.

Jonathan Morales

Door Installer: Jonathan Morales

Service: Garage door consultation,General repairs & installation

Terry Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 09/01/2025

Garage door motor burned out. Called Precision and a tech was immediately dispatched ( early in the 4 hour window ) Replaced the motor and gave technical instructions Great service.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!

Service: Garage Door Opener Repair

Product: Opener

Anna Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/30/2025

I’m very pleased with the service on my garage door! The online appointment process is convenient in choosing a time that meets your individual schedule. Richard McCann was very knowledgeable and diagnosed an issue with my door as well as reprogrammed the key pad and a new door opener. Richard was able to make the repair to my door in an hour. I would definitely recommend Precision Garage Door service!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Springs

Lara Duffney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/29/2025

Fast appointment availability and excellent customer service. Aaron was great - very patient and took his time to explain what we needed. Very happy to have our problem solved so quickly, especially on a holiday weekend!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the glorious review! We appreciate your shout-out and wonderfully kind words. We appreciate your business, support and feedback on your experience with our Precision Garage Door Service team! Wonderful to see and hear! Reach out if you need anything else. Have a wonderful holiday weekend!

Service: Broken Garage Door Spring Repair

Product: Springs

Marlowe Lindsay Sr.

Google 1 2 3 4 5
Creedmoor, NC 08/28/2025

First very quick appointment which we needed the very next day not 4 or 5 days later. Mr. Scotty the technician knows his work. He communicated very well about the springs upgrade, warranty, all other parts, and maintenance. We did up grade our plastic bearing to a sealed bearing due to the fact cold weather could possibly make the plastic one crack and cause a different type of damage. Our garage now is so quiet no more clanging and clacking, but our neighbors do. We can hear theirs opening and closing sounds horrible. Mr. Scotty thank you. I Highly recommend Precision Garage Door Service.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review, rating and feedback! We appreciate your insight into your experience with our Precision Garage Door Service team. We value your full detailed feedback into your visit. Thanks for supporting us and choosing us for your garage door needs!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Michael Kahl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/28/2025

Brian is a great representative of Precision Garage Door of Raleigh; tremendously knowledgeable and efficient in resolving issues. Would rate him 6 starts if possible.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the glorious review, shout-out and fabulous feedback. We appreciate your wonderful shout-out to our Precision Garage Door Service team and for providing a clear and detailed account of your experience with our team. We're always here for you and yours. Thanks again, have a lovely day!

Service: Garage Door Repair

Mary Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/27/2025

This company provides exceptional service from the beginning to the end. The service technician, Mr. Page Ellison, was friendly, professional, and very knowledgeable. Mr. Page took the time to give us options and explaining each of them to us. I would highly recommend Precision to all of my friends and family.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the glorious review, shout-out and fabulous feedback. We appreciate your wonderful shout-out to our Precision Garage Door Service team and for providing a clear and detailed account of your experience with our team. We're always here for you and yours. Thanks again, have a lovely day!

Page Ellison

Door Estimator: Page Ellison

Service: Garage Door Repair

Ale Landa

Google 1 2 3 4 5
Durham, NC 08/27/2025

Aaron Bean was excellent!! Great customer service! Replaced the springs and parts needed to get my door going right away!! Would reach back if ever need anything again!!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the shout-out! Your review and feedback means a lot to us at Precision Garage Door Service. Thanks for sharing, supporting and choosing us for your garage door needs. Have a wonderful day and week. Reach out with any questions or concerns!

Service: General repairs & installation

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