Garage Door Repair Reviews in Durham Area, NC (Page 9)

Richard was great, very nice, helpful and knowledgeable in his craft. The work was quick and he even gave me a full breakdown of cost before he started. 10/10 experience!

- Cai Stuart

The hinge on our garage door broke and we had to manually close and open it. We called Precision and they came out the very next day. They assessed the issue and showed us our options, which we appreciated. They also reinforced the other loose hardware that we didn’t realize were loosed. The service guy (Richard) was friendly, professional, and quick.

- Michelle Nelson

Installation team was professional and thorough. Really pleased.

- Wes

Prompt and courteous service! The technician even took the time to repair a missing trim piece.

- BR

Close by. Very friendly.

- Keneth Penderman

The technician Chris Colucci arrived on time and after diagnoses of the issues he explained very clear all the options. The cost of repair and upgrade of a new motor and springs was very reasonable and done right away. Excellent service!

- Hans

This company was prompt, honest and provided wonderful service. Fixed the garage door in less time than predicted. Took thier warranty because we were impressed! Heidi

- Heidi Schultz

Second time reaching out and they have been responsive and professional. Tim McRae came out during the schedule time and and provided recommend service that was needed and provide knowledge on how to maintain my garage door.

- Kenneth Howard jr

Used company in the past and was impressed by the professional work and professionalism attitude by the technician . Could not ask for better service !!

- Eb Roberts

Cannot say enough good things about Precision Door: tech (Richard) was personable, professional, knowledgeable, etc, etc. He looked at the problem, gave us a quote and repaired our door in a very timely fashion. If ever I need any more garage door repair I shall definitely call Precision.

- John Hoagland

Mr. Scott Johnson was very knowledgeable and courteous. I was happy with my decision to choose Precision for service. I will recommend to family and friends.

- Clive Walcott

Precision sent Scotty Johnson to replace an 18-year-old garage door opener. He was prompt, knowledgeable, professional and courteous. If I have any garage door issues in the future, I will definitely call Precision and request Scotty.

- S J Peterson

They did the original install in 2020. The technician was polite and knowledgeable.

- Denise Sailstad

Evan provided excellent service.

- Latonya Bridges

Great service. Costa were well explained up front. Evan did a great job especially connecting all the devices!

- Jenay

This place has no respect for your time or money. After setting up an appointment for garage repair. I was given the time slot 10am-12pm just for no technician to not show or call. I then called their office just to be told my appointment was 10am-2pm. When 2pm came still no call or show from tech. It took until 2:30pm for the tech to call me and say he will show up at 3pm. The tech shows takes a 3min look at my garage just to escalate the repair more. I was then charged $75 for a late appointment carving out my work schedule missing out on an opportunity with a client that cost me. Called their office with my concerns just to be placed on a long hold and told a manage will call me back. Never received a call from manager which cost them this review. Lucky for them I have YouTube page with 700k subscriber and will leave a review their to compensate for my time, money and awful service that was provided. Please save your time and money with this company and go elsewhere like “WeFixIt” and other surrounding companies that doesn’t still charge for late technicians to examine your garage.

- Shea Lyde

We apologize for showing up about an hour late to your appointment window. We take customer service and satisfaction very seriously and apologize you felt your time was wasted. The manager who was being contacted by the call center was actually on vacation and the office was unaware of what was going on with your situation until the next morning. We were glad we were able to talk out the situation and come to a resolution and hope you give us another chance next time you need your garage door worked on or replaced.

Trevor Mills is excellent! He is professional, courteous and helped us resolve a keypad issue quickly.

- Steve Mele

Evan did a great job. He was prompt and got the job done quickly. Will definitely use Precision again.

- Polly Yates

Great customer service!

- Kaylie Kishel

The doors look Awesome on my new building. Scottie was very helpful in helping in selecting the doors and getting a quick turn around on ordering and installation. I could not ask for any better service and the installer were the best. I 'am 100% completely satisfied with everything. I would recommend Precision Garage Doors to anyone that is looking for Garage doors.

- Buddy Carden

I have not yet been able to see the finished product in person, however the pictures look great and my tenants are happy. I worked with your team remotely and was very pleased with the way they handled the process. They all were very friendly, respectful, and professional.

- Alan Brown

Jon Holbrook exceeded expectations. Very professional, great recommendations, excellent service!

- Meredith Friga

Scotty did a great job! Explained our options and showed the difference in the parts that were being replaced with your parts and explained the differences !

- Elmo & Jo Anne Yancey

Great prompt repair by Richard McCann.

- Dave Connor

Top notch! Excellent experience all around from sales through installation. Jaxon and Brian were very professional installers who worked efficiently and courteously. New door and opener looking and sounding great...no hesitation in recommending this company to others.

- Drake Eggleston

Richard was great! I appreciated his professionalism and quality of service.

- Rene Couch

Great service and same day install. Thank you!

- Jeremy T

Speedy response, polite worker, explained all

- Sharron Grant

Andy was awesome! He showed up on time and offered me several solutions! Great experience for first time customer.

- LaTonya Jones

I just had my garage door and opener installed by Precision Door Triangle and was very impressed with the workmanship and professionalism of it’s installers Jaxon and Johnathan. They were very courteous, answered all my questions, and left the garage spotless. I was also impressed with your salesman John Lefevre, He was very knowledgeable, didn’t pressure me at all, and was patient while I investigated other bids. I will surely recommend Precision Door Triangle to my family and friends.

- Tom Lagrassa