From Durham, NC Homeowners
Garage Door Repair in Durham, NC - Page 11
Precision Garage Door
Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Durham, NC
Proudly serving the Durham community with same day service.
Local Garage Door Repair in Durham, NC
Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of Raleigh is consistently praised by Durham-area customers for fast response times, knowledgeable technicians, and clear, professional service. Reviews repeatedly highlight same-day or next-day appointments, thorough explanations of problems and options, and efficient repairs or installations that get garage doors working quickly. Customers also frequently mention courteous, friendly staff, strong workmanship, and a smooth experience from scheduling through completion.
What Customers in Your Area Mention Most
Recent Reviews from Durham, NC
Mary catherine Kurzenski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very well trained and knowledgeable technicians. I have never had a bad experience with any of them. Precision is my go to company for and garage door needs. John was here today. He is a pleasant man and answered all my questions. You can't go wrong with this company!!!
Service: Garage Door Opener Install
Margaret Raeford
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The Technician Scotty was very knowledgeable. He fixed the problem right away. Thank God for Precision!
Technician: Scotty Johnson
Service: Garage Door Repair
Mike Kirkman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great customer service. Tin was very helpful and even arrived ahead of schedule. Awesome job!!
Technician: Tim McRae
Service: Garage Door Opener Repair
Claire Novins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Garage Door is our go-to garage repair company. It’s always easy to schedule an appointment. Our technician this time, Greg, was very professional and courteous. We will definitely be using this company in the future.
Service: Garage Door Repair
Tanwa
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This was my first time using this company. I messed but Percision corrected the problem. Technician Tim McRae was very professional and proactive. Once he observed the damage, he began the work immediately. He assured me everything was going to be ok. Prayerfully I will not mess up again, but if I do I know who to contact. Thanks McRae, excellent job!!!!
Technician: Tim McRae
Service: Garage Door Repair
John Ke
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great job done for garage door repair!
David Guy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Brandon mills was great and professional he fixed my garage door right away. Didn't waste no time he is a great worker he's a Ten **********
Service: Garage Door Opener Install
Danny Kozink
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision because of Sunday availability and previous high ranks. Trevor was great through whole process, timely and efficient! I’d recommend to friends and neighbors without hesitation.
Service: Broken Garage Door Spring Repair
Sally Wooten
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Lost garage door opener and I could successfully program the one I bought. The technician did so in a short time and was very polite.
Technician: Tim McRae
Service: Garage Door Opener Repair
Charles Reed
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Had a very great experience today, led by Richard McCann. Very professional, very knowledgeable...He sought ways to maximize not only my cost financially but also my peace of mind for the repair and longevity of it...I would highly recommend this company and would not hesitate to refer anyone in need of garage repair, installation, etc., to specifically ask for Richard. Thank you for the customer service & prompt handling of my need!
Al Rankin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Have used Precision for more than 10 years. Very happy with the service.
Curtis Richardson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent job and doors work great. They improved the system that lifts the doors so they move smoothly and quietly. Curt Richardson
Service: Install Garage Doors
Jeff Cherny
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Had a broken garage door spring replaced the same day. Jonathan was friendly and professional and did a great job. Many thanks
Service: Broken Garage Door Spring Repair
Product: Springs
John Harward
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The installers did a great job removing the original 55-years old garage door and installing the new one. They were in and out in around 2 1/2 hours. They hauled away the old door and hardware, as well as all packaging of the new. The new door improves the aesthetics of the house and will be much more functional than the old manual and non-insulated door.
Service: Install Garage Doors
Jerry Jolly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Trevor was prompt and explained the problem and the solution. I am sure we will use you again if we need anything.
Service: Garage Door Repair
Robert
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tim came out to check my garage door shutting to hard. It needed springs and some other issues. He did a great job. I was impressed he had the springs and other materials on his truck . He did not have to come out another day because he did not have the equipment or materials. Would definitely call him back if needed . Represented the company well .
Technician: Tim McRae
Service: Garage Door Repair
Hervey Graham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am very pleased with the installation of our garage doors. I was totally impressed with Luke and his joyful spirit and great personality. He took his time to explain in details the operation of our new doors. Kudos to Luke!!!
Service: Install Garage Doors
Eb Roberts
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician was on time and very professional and personal. He provided several options for various levels of repair which were very detailed. His work was performed in a timely and efficient manner . Chose Precision because of ads and review ratings.
Technician: Tim McRae
Service: Broken Garage Door Spring Repair
John Merrill
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Andrew Bentley did a fantastic job on the removal of my old garage door and installation of the new one. Everything looks and works great and he went the extra mile to show me all the features and functions
Service: Install Garage Doors
Product: Garage Doors
Tim Manns
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service and fast. They did end up having to replace a few parts that were not in estimate, which cost more money.
Service: Broken Garage Door Spring Repair
Product: Rollers
Harold Tyndall
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Scott Johnson did a great job. Well pleased. Got the job done the first time. Another satisfied customer.
Tracy Kochis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Jon was very knowledgeable and personable. I would highly recommend Jon and Precision Garage Door Service.
Service: Garage Door Repair
Product: Rollers
Bethany Butti
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
While I appreciate an advance call from a technician telling me how I should just replace the garage door keypad myself and save some money, clearly that isn’t something I felt comfortable doing. Hence why I called you all in the first place. If a customer doesn’t take you up on the offer of just ‘doing it themselves’ the first or second time, it probably doesn’t make sense to state it a third and fourth time; just adding to the frustration. In the end, yes it was fixed the day I called; hence the three stars. But based on this interaction, I would not recommend this company.
Thank you so much for providing feedback about your experience and bringing this to our attention. This isn't something we instruct our technicians to do unless the customer initiates the conversation. We have had a very lengthy conversation with Paul and used this as a teaching example for the rest of the employees. We appreciate you choosing Precision and please know if we can help in the future, we are here for you. You will certainly not have this kind of interaction again with one of our employees.
Service: Garage Door Repair
Product: Remotes / Keypad
Jason Barile
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We discovered our old door opener wasn't working in the morning and Brandon came right out to take a look. He quickly figured out the problems and gave us a list of recommended repairs. He also took a look at our other door while he was here and realized it needed similar maintenance. He worked quickly and ended up installing a new opener for us that is MUCH quieter than our old one. Before leaving he made sure all our remotes, keypads, and car buttons were programmed and functioning well. He was very knowledgeable and friendly throughout the whole visit. I will absolutely call Precision again if we ever have garage door issues again!
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
James Davis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great job.
Service: Broken Garage Door Spring Repair
Product: Springs
Rufus Reynolds
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Five stars for the service rep. Professional, friendly, and fast. He did a great job. One star for the company. Was not told over the phone that a new garage door keypad to be installed would cost $250. Was also not told that I would get charged $75 just for the service rep showing up. Once he told me $250 I almost turned him away but then he said you're going to get charged $75 just for me showing up. Was told that it has to be a special type of keypad entry system and that I couldn't get one at the store. Would not recommend this company at this time. Very disappointed in their billing practices.
Thank you for your business and feedback. We are glad to see you were happy with the service Trevor provided, but we are sorry to see you weren't happy with the pricing he provided to you. The call center that handles our scheduling is who you spoke with first. They are supposed to advise you of the $75.00 service fee that will be charged if work is not performed, but would be waived if work is performed. This is a standard fee that almost all service companies charge. All of our calls are recorded so we listened. We apologize that she did not inform you of the fee as she should have and we will address that with the call center. The price of the Marantec keypad wasn't discussed on the call at all. The call center wouldn't have had the pricing for that key pad to provide even if you did ask because they aren't at the job site and wouldn't know what to offer you. As you mentioned in the call, a generic keypad will not work for your motor. We have to specifically order Marantec items to keep in stock to service customers like yourself who have that particular opener. Again, we are sorry you're unhappy with the price and if you would like to discuss further, please call and speak with our service manager.
Service: Garage Door Opener Install
Product: Remotes / Keypad
Gretchen Castorina
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Hi we needed serious help with our garage door motor as we had a car trapped inside and wouldn’t open or close. Tim came and rescued us quickly and installed all the new fixings plus more. Very grateful!
Jerry Dotsey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very professional service, good price, great products. They helped guide us on the right decision to service our existing malfunctioning old door vs buy a new one. We opted for a new door which we are very happy with, and very importantly they did not pressure us and they did not try to oversell.
Service: Install Garage Doors
Product: Garage Doors
Stephen Rigsbee
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very satisfied with the technician
Service: Garage Door Repair
Product: Belt Drive Garage Door Opener
Marcia Morey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt, excellent quality service
Service: Garage Door Repair
Product: Springs
