4.9 1 2 3 4 5 1,140 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 11

Precision Garage Door

Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh receives overwhelmingly positive feedback from Durham-area customers for fast response, knowledgeable technicians, clear communication, and professional, courteous service. Reviews consistently praise the team’s ability to diagnose problems quickly, explain options plainly, complete repairs efficiently, and leave garage doors running smoother, quieter, and more reliably. Many customers also value the easy booking process, same-day or next-day availability, and the company’s willingness to provide options without pressure.

What Customers in Your Area Mention Most

Responsiveness (313) Customers frequently praise the company for quick replies, fast dispatch, and same-day or next-day service when garage door issues need immediate attention. Expertise (284) Reviews repeatedly highlight knowledgeable technicians who diagnose problems accurately, explain what is wrong, and recommend appropriate solutions. Professionalism (247) Customers consistently describe the staff as professional, courteous, polite, and well-prepared throughout the service visit. Communication (196) Many reviews mention clear explanations, helpful updates, arrival texts or calls, and straightforward walkthroughs of the work and options. Speed (183) Customers often note that repairs and installations are completed quickly, sometimes within an hour or on the same day. Service (178) Reviews praise the overall service experience as excellent, helpful, friendly, and customer-focused from first contact through completion. Friendliness (164) Technicians are frequently described as friendly, pleasant, personable, and easy to work with. Booking Experience (121) Customers appreciate the easy scheduling process, including online booking and the ability to get appointments quickly. Workmanship (118) The installation and repair work is often described as high quality, thorough, efficient, and done with care.

Recent Reviews from Durham, NC

Adam Pettiford

Google 1 2 3 4 5
Timberlake, NC 08/26/2025

Everything went well, the one thing I was not pleased with is the fact the people in the office will not answer your call or return a call. I was put on the wait list if someone cancel, well someone did cancel. I was called, I missed the call, but I called back, but no one answered the call. I left a message that I wanted the appointment. Never got a call or text or anything, about me getting the appointment. I was going out of town for a week, that is why I wanted the earlier appointment, I told her that when the first appointment was made.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the shout-out! Your review and feedback mean a lot to us at Precision Garage Door Service. Thanks for sharing, supporting and choosing us for your garage door needs. Have a wonderful day and week. Reach out with any questions or concerns!

Service: Customer support

Yolanda Williams

Google 1 2 3 4 5
Durham, NC 08/26/2025

Aaron was such a joy. He was very professional and taught me how to lubricate my garage door myself twice a year. He got rid of the squeaky noise and did maintenance on the garage door. He did a great job educating me on the care of my garage!! I highly recommend him!!

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the glorious review and shout-out. We appreciate you sharing with our Precision Garage Door Service team and providing a wonderfully detailed review for our team. We're always here for you and yours and are more than happy to help you with your garage door needs. Reach out again if you have any further questions. Have a great day!

Service: General repairs & installation

Dwayne Eanes

Google 1 2 3 4 5
Durham, NC 08/26/2025

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the glorious rating and support. We appreciate you sharing with our Precision Garage Door Service team and if you have further feedback, feel free to share that here in the review or directly with our crew. We're always here for you and yours and are more than happy to help you with your garage door needs. Reach out again if you have any further questions. Have a great day!

Service: General repairs & installation

Debra Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/26/2025

Scotty was on time, professional, and replaced our garage keypad.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the glorious review and feedback. Our Precision Garage Door Service team is always here for you and yours! Thanks for the feedback, insight and support here. We value you! Have a great day.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Rich McFetridge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/25/2025

My experience with Precision Garage Door Service was great, from the initial phone contact to the interaction with Technician Garrett Yeager. Garrett was extremely knowledgeable, professional and an excellent company representative. If the need ever arises again, I will absolutely use Precision Garage Door Service. I highly recommend them!

Response from Ashley Gammon, General Manager Business Owner

Hello there! Thank you for the fabulous review and shout-out on our Precision Garage Door Service team. We are overjoyed to hear that your experience was a great one! Let us know if there are ever any further concerns or questions on your garage door. We're always here for you and yours. Have a great week!

Service: Broken Garage Door Spring Repair

Angela P.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/22/2025

I had an excellent experience with Precision Doors. The technician was professional & knowledgeable. He explained the problem very clearly & provided recommendations without pressuring me to choose the most expensive repair option. I will definitely contact Precision Doors with any future garage door needs.

Response from Ashley Gammon, General Manager Business Owner

Hello there! Thank you for the fabulous review and shout-out on our Precision Garage Door Service team. We are overjoyed to hear that your experience was a great one! Let us know if there are ever any further concerns or questions on your garage door. We're always here for you and yours. Have a great week!

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Product: Rollers

Bob Wines

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/22/2025

Scotty Johnson is an amazing, knowledgeable technician. Arrived when he said he would, fixed the problem and explained the entire process to me in a way that I could understand. I highly recommend him.

Response from Ashley Gammon, General Manager Business Owner

Hello there! Thank you for the fabulous review and shout-out on our Precision Garage Door Service team. We are overjoyed to hear that your experience was a great one! Let us know if there are ever any further concerns or questions on your garage door. We're always here for you and yours. Have a great week!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Bryan Galloway

Google 1 2 3 4 5
Durham, NC 08/20/2025

Aaron Bean provided excellent service. He clearly explained the necessary repairs and associated costs upfront, ensuring transparency throughout the process. The work was completed promptly and efficiently, and he took the time to walk me through everything he had done. I appreciated his professionalism and clear communication.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous rating! We love to see a review like this. Please feel free to reach out to our team at Precision Garage Door Service for any further garage door concerns or needs. We are always here for you and yours! Have a wonderful day and weekend that is so near!

Service: General repairs & installation

Robert Cronauer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/19/2025

This company is our "go to" for anything to do with our garage door. They are professional, on time and excellent service. All of the techs that we've had over the years are knowledgeable and great representatives.

Response from Ashley Gammon, General Manager Business Owner

Hello there! Thank you for the fabulous review and shout-out on our Precision Garage Door Service team. We are overjoyed to hear that your experience was a great one! Let us know if there are ever any further concerns or questions on your garage door. We're always here for you and yours. Have a great week!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Jason Baronciani

Google 1 2 3 4 5

Scotty was prompt and professional. He did a full assessment and made several recommendations for work to do in the future. Pricing was fair and the service was completed quickly and done well. Overall great experience and I will be using Precision again!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the joyous shout-out! We appreciate your kind words and thoughtful feedback on our team at Precision Garage Door Service. We are always here for your garage door needs!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Russell W Johnson

Google 1 2 3 4 5
Durham, NC 08/14/2025

Technician did a great job and was very professional and friendly

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the glorious review and shout-out. We appreciate you more than you know and are always here for your garage door needs. Thanks for taking the time to support our crew at Precision Garage Door Service. Have a lovely day!

Service: General repairs & installation

A.C. Robbins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/14/2025

Aaron was the epitome of professionalism. He was courteous and knowledgeable. We appreciated his taking time to review the procedure for resetting the time clock. Highly recommend Aaron and Precision Garage Door.

Service: Garage Door Repair

Kenneth Siegal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/14/2025

Scotty Johnson did an absolutely fabulous job. He completely redid our garage door in all important areas. I would recommend him in a second. Truly wonderful. Thank him very very much.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the wonderful words, review and thoughtful feedback! Have a great week and reach out if you have any further garage door needs or concerns. We're always here for you at Precision Garage Door Service! Thanks again.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Cathy Hall

Google 1 2 3 4 5
Timberlake, NC 08/13/2025

Richard was great right on time took him about 30 minutes to replace the belt on the motor and everything works great now thanks a lot

Response from Ashley Gammon, General Manager Business Owner

Hey there! Thank you for sharing this great review. We appreciate the shout-out and kind words on our team at Precision Garage Door Service. Thanks for taking the time to share, support and believe in us! We are always here for you and yours and for any garage door needs. Thanks again!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

James Gaddy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/12/2025

Hello John was helpful, Incredible, Pleasant and well informed about the products. I will give final results when the product is complete. Thank

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review and stars! We appreciate you sharing with our team. We always love to hear the details on your experience. We are always here for you and yours at Precision Garage Door Service. Thanks again and reach out for any further garage door needs!

John Lefevre

Door Estimator: John Lefevre

Service: Install Garage Doors

Anne Finch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/11/2025

Garage Door Precision Service is an Outstanding company. They are prompt in responding. The technician was pleasant and clearly explained the problem. He was most knowledgeable and highly efficient. I would rate the employee and the company a 5 Star Plus!

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and shout-out. We appreciate you sharing with our Precision Garage Door Service crew. We are always here for your garage door needs! Thanks for supporting and sharing. Have a great week!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Springs

K. Freelon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/08/2025

Fast, professional, knowledgeable!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.

Service: Garage Door Opener Install

Product: Garage Door Opener

Catherine Ashe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/06/2025

Always excellent service. Thank you

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.

Service: Garage Door Opener Repair

richard beal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/04/2025

Called at 9 am and scheduled an appointment to reprogram a new remote for two garage doors for between 2 and 4 pm. At 10:45 Aaron Sweet called and stated he was in the area and could be at my house in 4 minutes. He arrived and programmed both garage doors, was paid and left my house by 11:02. Very please with this quick and professional service.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.

Service: Garage Door Opener Repair

Ken Ostrand

Google 1 2 3 4 5

Terrific technician, on time and they called ahead. Technician Aaron S knew his stuff, was polite and had a personality, and quickly, professionally handled my problems. Couldn’t be happier, although they could change their TV company jingle.

Response from Ashley Gammon, General Manager Business Owner

Wonderful review! Thank you for sharing your feedback, insight and kind words on our Precision Garage Door Service team. We are always here for you and yours and appreciate your review! Thanks again!

Service: General repairs & installation

Richard Dansky

Google 1 2 3 4 5
Durham, NC 07/29/2025

Fast, efficient, friendly, considerate, and reasonable. Could not have asked for a better repair experience or technician.

Response from Ashley Gammon, General Manager Business Owner

Hi! We are truly thankful for you and your support. Your review means a lot to our team so thank you for sharing. Have a wonderful evening and always reach out if you have any further garage door needs, concerns or questions. We're always here for you at Precision Garage Door Service. Thanks again!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Scott Weiner

Google 1 2 3 4 5
Durham, NC 07/29/2025

Very professional and helpful

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the joyous shout-out and feedback. We love to see this and hear it! Thanks for choosing us for your garage door needs at Precision Garage Door Service. Have a wonderful week!

Service: General repairs & installation

Sherman Madden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/24/2025

Our Technician, Aaron Bean, did a great job explaining several options that would meet our needs so we could make an informed decision. The installation was efficient and without problems or delays. I highly recommend Precision Garage Door Service and Technician, Aaron Bean for any garage door repair, replacement or tune up needs.

Response from Ashley Gammon, General Manager Business Owner

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Jed Cagas

Google 1 2 3 4 5
Durham, NC 07/24/2025

Aaron was friendly and straightforward with the options for service

Response from Ashley Gammon, General Manager Business Owner

Hello there, thank you for the fabulous review, shout-out and kind rating! We truly love to see this feedback. Our Precision Garage Door Service team loves being able to share feedback with our internal team, so we appreciate hearing this! Have a wonderful day and reach out for anything else you may need. Thank you!

Service: General repairs & installation

Christopher Johnson

Google 1 2 3 4 5
Creedmoor, NC 07/23/2025

Thank you Jaxon! We love our new garage door. We appreciate your customer service and your hard work on a hot summer day. Thanks for explaining how everything works.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and 5-stars! We appreciate you taking the time to share with us at Precision Garage Door Service. Our crew loves to hear feedback and insight into your visit so this is always welcomed and appreciated. Have a fabulous rest of your week, reach out if you need any garage door help!

Service: General repairs & installation

Sue C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/23/2025

Aaron Sweet was great and knows his stuff. He explained everything thoroughly and replaced the parts quickly. We now have a much quieter garage door! Also: Online booking was fast and easy, and Aaron called to let me know when he was en route.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and 5-stars! We appreciate you taking the time to share with us at Precision Garage Door Service. Our crew loves to hear feedback and insight into your visit so this is always welcomed and appreciated. Have a fabulous rest of your week, reach out if you need any garage door help!

Service: Garage Door Repair

Product: Rollers

Robert Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/23/2025

Was originally looking for a checkup on the garage system. 12 years and no real maintenance or issues. Aaron was outstanding. He provided detailed information on our system and where we could start to experience life span issues. He provided recommendations (opener, torsion conversion and a tuneup). We chose the torsion conversion and his work along with the upgraded parts have been a true changer on our garage operation. Hope to look forward to additional service as we look at possible opener(motor) replacement.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and 5-stars! We appreciate you taking the time to share with us at Precision Garage Door Service. Our crew loves to hear feedback and insight into your visit so this is always welcomed and appreciated. Have a fabulous rest of your week, reach out if you need any garage door help!

Service: Garage Door Repair

Product: Springs

W Hayes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision was an option listed by Angi.com (Angi's List) and also came up as highly recommended via Google searches, so after checking out the website I selected them. Their communication process was outstanding the whole time. The tech was knowledgeable, professional, and friendly. He provided options and kept me updated throughout the process. He was able to very efficiently perform the repairs / maintenance (torsion springs, drums, cables, etc). I could not have asked for a better experience.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and 5-stars! We appreciate you taking the time to share with us at Precision Garage Door Service. Our crew loves to hear feedback and insight into your visit so this is always welcomed and appreciated. Have a fabulous rest of your week, reach out if you need any garage door help!

Service: Broken Garage Door Spring Repair

Product: Springs

Nicole Smith

Google 1 2 3 4 5
Durham, NC 07/21/2025

The service was quick and easy to schedule over the phone and my Technician, Aaron Sweet was friendly, knowledgeable and efficient. This will be my company of choice for any future needs.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the 5-star rating and wonderful words. We appreciate your business, support and feedback. If you have any other questions, please reach out. We are always here for your garage door needs at Precision Garage Door Service. Thanks again!

Service: General repairs & installation

ernest jenkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Scotty, the technician, was great!!! He is a very knowledgable, professional and customer driver!!! Thanks… Ernest

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful rating and kind words! We love to see these and appreciate all the feedback on your visit with our team. If there is anything you would like to share please do so here or reach out to our team at Precision Garage Door Service! Thanks again! Have a lovely week.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Rollers

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