4.9 1 2 3 4 5 1,140 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 19

Precision Garage Door

Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh receives overwhelmingly positive feedback from Durham-area customers for fast response, knowledgeable technicians, clear communication, and professional, courteous service. Reviews consistently praise the team’s ability to diagnose problems quickly, explain options plainly, complete repairs efficiently, and leave garage doors running smoother, quieter, and more reliably. Many customers also value the easy booking process, same-day or next-day availability, and the company’s willingness to provide options without pressure.

What Customers in Your Area Mention Most

Responsiveness (313) Customers frequently praise the company for quick replies, fast dispatch, and same-day or next-day service when garage door issues need immediate attention. Expertise (284) Reviews repeatedly highlight knowledgeable technicians who diagnose problems accurately, explain what is wrong, and recommend appropriate solutions. Professionalism (247) Customers consistently describe the staff as professional, courteous, polite, and well-prepared throughout the service visit. Communication (196) Many reviews mention clear explanations, helpful updates, arrival texts or calls, and straightforward walkthroughs of the work and options. Speed (183) Customers often note that repairs and installations are completed quickly, sometimes within an hour or on the same day. Service (178) Reviews praise the overall service experience as excellent, helpful, friendly, and customer-focused from first contact through completion. Friendliness (164) Technicians are frequently described as friendly, pleasant, personable, and easy to work with. Booking Experience (121) Customers appreciate the easy scheduling process, including online booking and the ability to get appointments quickly. Workmanship (118) The installation and repair work is often described as high quality, thorough, efficient, and done with care.

Recent Reviews from Durham, NC

thomas kortus

Google 1 2 3 4 5
Durham, NC 07/24/2024

We had Alex from Precision Overhead Garage Door Service out to the house today and he was phenomenal. Can’t recommend this company’s expertise and communication and trustworthiness. Highly recommend.

Response from Ashley Gammon, General Manager Business Owner

That's great to hear, Thomas! Thank you for sharing your experience with us and for giving us 5 stars! The Precision Garage Door of Raleigh team is always happy and ready to help. We sincerely appreciate your feedback! Kind regards, Yani Yough Precision Garage Door Service

Alex Glenn

Assistant General Manager: Alex Glenn

Service: General repairs & installation

Michael Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/24/2024

Scotty and Garrett were quick and efficient. They explained my options and did not pressure me to take a more expensive option. They rate a 5 out of 5.

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Mark Lamphere

Google 1 2 3 4 5
Durham, NC 07/23/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Mark! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Paul Kimes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/22/2024

Very thorough, professional, timely, and detailed.

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Opener Install

Product: Opener

Linda Rose

Google 1 2 3 4 5
Durham, NC 07/22/2024

Richard was very courteous and professional. He clearly explained the work that needed to be done and roadies it.

Response from Ashley Gammon, General Manager Business Owner

That's great to hear, Linda! Thank you for sharing your experience with us and for giving us 5 stars! The Precision Garage Door of Raleigh team is always happy and ready to help. We sincerely appreciate your feedback! Kind regards, Yani Yough Precision Garage Door Service

Service: General repairs & installation

Sally Fields

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/19/2024

Your company was recommended to us by our cousin, Clyde Moore. We received same day service, from ‘Scotty’. He diagnosed our situation promptly. After the quote and ok to do the work, he worked very quickly and efficiently in completing the job.He was thorough in explaining any questions we had. We are thrilled to have car openings features, quiet opening and closing garage door plus new key pad access for the house. Thank you Scotty for a job well done!

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Michael Caston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/18/2024

We had an emergency situation with our garage door not closing. After my husband’s numerous attempts to resolve the issue, he finally decided to contact a professional. He found Precision on his Google search, contacted them and they sent someone out within a few hours. He was very knowledgeable and efficient in repairing the garage door and even suggested an additional part to reinforce the middle of the door. Even though we didn’t add the addition to our repair bill, he was nice enough to tell us where we could purchase an alternative to provide some support. We are very pleased with the service we received.

Service: Garage Door Repair

denise lovold

Google 1 2 3 4 5
Durham, NC 07/18/2024

Chris, the technician was excellent, kind and patient along with being very efficient. My only complaint is the service charge. Most services I know would waiver the service call if there was major work to be done and Precision doesn’t do that apparently. Felt like they were a bit pricey but, much like everything else these days. Again, Chris was the best part of my experience!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your feedback. We were happy to hear that you were satisfied with our technician, Chris. We value him as a part of our team. We understand your frustration about the cost of our service and will look for ways to improve customer satisfaction.

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Lance Atkinson

Google 1 2 3 4 5
Durham, NC 07/16/2024

Best money ever spent on my garage! The service guy was amazing when he came out. Very knowledgeable, listened to what I wanted, explained what he saw and gave me options on what I wanted to do. Truly one of the best experiences for service companies in general, I cannot recommend them enough and communication was great with arrival time!

Response from Ashley Gammon, General Manager Business Owner

Thank you, Lance! We appreciate your feedback and we're so glad we earned 5 stars! The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us! Kind regards, Yani Yough Precision Garage Door Service

Service: General repairs & installation

J Winstead

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/16/2024

I called first thing in the morning and they were able to get me an appointment that same morning . Alex was able to be at our house within an hour. He was pleasant and nice and took the time to look over everything. He not only explained what the problem was, he took the time to show me exactly what he was talking about to ensure I was not being mislead. We even purchased and installed a new opener while he was here even though the old one probably would of given us a few more years out of it. Alex never pushed anything on us. I appreciate the courtesy and it was a pleasure to have Alex perform our service.

Alex Glenn

Assistant General Manager: Alex Glenn

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Thomas Chapman

Google 1 2 3 4 5
Durham, NC 07/15/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Thomas! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Service: General repairs & installation

Joan Portwood

Google 1 2 3 4 5
Durham, NC 07/12/2024

Timely, knowledgeable, courteous.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Joan! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Matthew Roberts

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/10/2024

Called because I had a torsion spring snap. I was told $95 for service fee plus $150-300 for a replacement torsion spring. Ended up with a $1600+ invoice. Go somewhere where they are completely up front on costs before any work is started. I do not recommend this business. My family felt completely taken advantage of.

Service: Garage Door Repair

Cecile Mcgarty

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/08/2024

Your company was recommended by a friend. We are very pleased with the service; it was prompt, the next day; technician was friendly, kept us informed and worked quickly. Devon was the technician.

Service: Broken Garage Door Spring Repair

Nat Boyden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/07/2024

Technician was prompt, friendly, professional, and efficient. He explained everything he was doing, answered questions, and gave me options instead of telling me what I should do. I felt like a valued customer and would recommend Precision Garage Door Service to anyone.

Chris Colucci

Technician: Chris Colucci

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Grace Young

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/02/2024

Greg Gray from Precision Garage Door Service did an exceptional emergency repair on my garage door. Mr Gray did a thorough job in explaining to me what the repair would entail and explained the different repair package options available to me. I have already shared the great experience I had with Precision Garage Door Service with friends and highly recommend them and their quality workmanship.

Service: Garage Door Repair

Product: Cables

Lynn Templeton

Google 1 2 3 4 5
Durham, NC 07/02/2024

Alex with Precision Doors was an excellent technician and took time to explain features I did not understand. Patient, competent and kind.

Response from Ashley Gammon, General Manager Business Owner

Thank you, Lynn, for taking the time to share your positive experience. We take pride in our work and love hearing that we made a difference in our customers’ lives. Our Raleigh team is always ready to help. Kind regards, Atiya Massey Precision Garage Door Service

Alex Glenn

Assistant General Manager: Alex Glenn

Service: General repairs & installation

Jane Seeley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/28/2024

I was very pleased with the level on professionalism, knowledge, and customer service exhibited by Scotty Johnson. Unfortunately, our 21 year old garage door opener had failed completely and could not be repaired. Scotty was thorough in explaining options and helping me make informed decisions on replacements. He went out ofhis way to provide the best prices available and getting the new assemblies ordered. And kudos to Precision in that the new door is scheduled for installation just 2 work days later.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Garage Door Opener

Gregory Stewart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/25/2024

Great Service, There was a thorough inspection by the Technician, and the garage door opener was updated with Genie 8FT belt Rail.

Service: Garage Door Opener Repair

Irv Whitney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/23/2024

The service tech that fixed our door was excellent and then some I’m glad that they fixed our door on a weekend. Thanks for that I feel that the price for parts was too high But thanks for the great service

Chris Colucci

Technician: Chris Colucci

Service: Garage Door Repair

Product: Springs

Tonya Page

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/21/2024

The lady who scheduled my appointment with the technician early this morning was professional and friendly. Thomas called within the window of time she had given me to say he was enroute. He diagnosed my garage door problem immediately and resolved my minor issue. He answered my questions about maintenance, was courteous, professional, and was all done within approximately 3 hours of my call to the company. I had used Precision Garage Door Service before and will continue to give this company my business, if I ever need to call them again.

Service: Garage Door Repair

Howard Rice

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/21/2024

We chose Precision Door because of our excellent service experience from the past. Professional, efficient, well equipped employees.

Service: Broken Garage Door Spring Repair

Product: Springs

Wade Harrison

Google 1 2 3 4 5
Durham, NC 06/19/2024

Responded quickly and Evan was really great to work with. Diagnosed the problem and fixed it quickly.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your 5-star review, Wade! Your kind words mean a lot to us. We are always happy to help, and we will continue to do our best to provide 5-star service to our customers.

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

David Dickerson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/16/2024

John was courteous and professional. He explained the issues clearly and concisely. He did a great job and cleaned up the area totally.

Service: Garage Door Repair

Jose Solera

Google 1 2 3 4 5
Durham, NC 06/14/2024

Excellent responsive service.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Jose! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Service: General repairs & installation

Suzan Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/12/2024

Both the person taking the measurements and the team who installed were extremely friendly and knowledgeable. Great review of what they installed. Very impressive service!

Service: Install Garage Doors

Product: Garage Doors

Richard Rusche

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/12/2024

Very courteous and knowledgeable. Replaced other items that were an upgrade of materials. Thank you for the same day response. Will recommend you to be others.

Service: Garage Door Repair

Product: Remotes / Keypad

Tom Kuhn

Google 1 2 3 4 5

Andy did a great job!

Response from Ashley Gammon, General Manager Business Owner

Hi Tom, Thank you so much for giving us 5 stars. You made our day! Regards, Stephanie Thompson Precision Garage Door of Raleigh

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Herb Amey

Google 1 2 3 4 5
Durham, NC 06/04/2024

Richard gave great advice about how to fix the problem and did the repair right. Thanks.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars and we're glad Richard provided great service, Herb! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Service: General repairs & installation

John Hardin

Google 1 2 3 4 5
Durham, NC 06/04/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, John! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502