4.9 1 2 3 4 5 1,150 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 18

Precision Garage Door

Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh is viewed very positively in the Durham area for fast response, professional technicians, and clear, no-pressure guidance. Customers frequently mention same-day or next-day availability, knowledgeable service, thorough explanations of repair options, and efficient work that gets garage doors operating smoothly again. Many reviews also highlight courteous communication, clean work, and a strong overall service experience, with some customers noting fair value and trustworthy recommendations.

What Customers in Your Area Mention Most

Responsiveness (186) Customers repeatedly praise the company for quick callbacks, same-day or next-day appointments, and fast arrival when garage door problems need urgent attention. Professionalism (171) Reviewers consistently describe the technicians as professional, courteous, polite, and respectful in how they handle service visits. Expertise (169) Customers frequently say the technicians are highly knowledgeable, skilled, and able to diagnose problems accurately while explaining what is needed in clear terms. Communication (158) Many reviews highlight strong communication, including arrival updates, clear explanations of issues and options, and follow-up that helps customers feel informed. Speed (145) Reviewers often note that repairs and installations are completed quickly, efficiently, and with minimal disruption. Service (133) Customers describe the overall service experience as excellent, helpful, friendly, and attentive from scheduling through completion. Friendliness (122) Technicians are often praised for being friendly, personable, kind, and easy to work with. Workmanship (109) Reviews commonly mention high-quality repairs and installations, with doors left working smoothly, quietly, and correctly. Booking Experience (73) Customers appreciate the easy scheduling process, including online booking, flexible appointment times, and smooth coordination.

Recent Reviews from Durham, NC

Joann Hmura

Google 1 2 3 4 5
Durham, NC 09/27/2024

Great response time. Great service. Had the parts to fix the issue the same day. .

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Joann! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Service: General repairs & installation

Wendy Sotolongo

Google 1 2 3 4 5
Durham, NC 09/27/2024

Garrett was prompt, friendly and fixed the problem quickly!

Response from Ashley Gammon, General Manager Business Owner

Reviews like this make our day! Thank you for giving us 5 stars, Wendy! We're so glad to hear that you're satisfied with the service you received from Garrett and the Precision Garage Door of Raleigh team. We're here anytime you need us! Kind regards, Jenifer Lawless Precision Garage Door Service

Service: General repairs & installation

Tricia Hamlett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Creedmoor, NC 09/26/2024

John was on time, professional and very courteous! Thanks for taking the time to give us options and explaining each of them to us! I would highly recommend Precision to all my friends and neighbors.

John Patton

Technician: John Patton

Service: Garage Door Repair

Product: Garage Door Opener

Bret O'Neill

Google 1 2 3 4 5

Chris C from precision door was great. Polite , knowledgeable and did a great job fixing my door. .

Response from Ashley Gammon, General Manager Business Owner

Thank you, Bret! We appreciate your feedback and we're so glad we earned 5 stars! The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us! Kind regards, Yani Yough Precision Garage Door Service

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Jamie Privratsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 09/23/2024

Very quick and professional service. They came the next day (on a weekend) and everything was fixed within about an hour and a half. Very pleased and would highly recommend.

Service: Broken Garage Door Spring Repair

Product: Springs

Jeff Wilhelm

Google 1 2 3 4 5
Durham, NC 09/22/2024

Richard McCann did a great job explaining all the problems and solutions and recommendations would highly recommend.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars and recommendations, Jeff! We're glad Richard explained everything well. Warm regards, Yani Yough Precision Garage Door Service Raleigh

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Paul Staller

Google 1 2 3 4 5

My garage door springs broke overnight trapping my truck inside my garage. Called Precision and they came out and had it fixed by 10 that morning. Ryan Joyce friendly, clear, concise and accurate in all his communication. Excellent job.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for taking the time to give us a 5-star review, Paul! We really appreciate your business and look forward to serving you again soon. Warm regards, Yani Yough, Precision Garage Door Service Raleigh

Service: General repairs & installation

Martin Sloan

Google 1 2 3 4 5
Durham, NC 09/17/2024

Chris C. was prompt and professional. Highly recommend Precision Garage Door.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words, Martin! We're so glad that you're happy with the service you received from Chris. Our team is always happy to help, and we're here anytime you need us. Kind regards, Yani Yough, Precision Garage Door Service

Service: General repairs & installation

Brittany Gregory - Hairston

Google 1 2 3 4 5
Durham, NC 09/17/2024

Alex Glenn was amazing! Very friendly, provided good information, and he made sure I understood everything. He was very knowledgeable and by far the great solution to my garage sensor issue!!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review, Brittany! We really appreciate your feedback and are so glad we earned 5 stars! The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us! Kind regards, Yani Yough Precision Garage Door Service

Service: General repairs & installation

Anna Maria Evans

Google 1 2 3 4 5
Durham, NC 09/16/2024

Excellent service

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars and feedback, Anna Maria! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Charles White

Google 1 2 3 4 5

Greg came first let me say he was a very nice and kind person. Very professional and knew what he was doing. He fixed my doors and made sure everything was working properly. Yes I would give 5 stars!! Thank you Greg. Charles White

Response from Ashley Gammon, General Manager Business Owner

Hi Charles, Thank you for taking the time to write a five-star review of Precision Garage Door of Raleigh. We appreciate your feedback and are always happy to help. Sincerely, Yani Yough Precision Garage Door Service

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Jack Vinson

Google 1 2 3 4 5
Creedmoor, NC 09/06/2024

Spring broke suddenly today. Called Precision and within an hour John arrived. He gave us three options. One was immediate needs and the other two were more preventative. Made a decision and he was right on it. Door works great now. John was very professional and communicative. Highly recommend. Of course any time the spring breaks it’s an emergency!

Response from Ashley Gammon, General Manager Business Owner

That's great to hear, Jack! Thank you for sharing your experience with us and for giving us 5 stars! The Precision Garage Door of Raleigh team is always happy and ready to help. We sincerely appreciate your feedback! Kind regards, Yani Yough Precision Garage Door Service

Service: General repairs & installation

Charles Richardson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 09/02/2024

I used Precision Garage Door Service after reading the reviews and watching the commercials. I used there service because my garage door stopped working and they had a technician out the next day. Scotty Johnson the technician diagnosed the problem and had the garage door opener fixed in under an hour. I would highly recommend anyone that has issues with their garage door or openers to use there service. Thanks again for an outstanding job.

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Judith Riley

Google 1 2 3 4 5
Durham, NC 08/31/2024

Prompt service; genuine care.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars and feedback, Judith! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Carolyn Harriss

Google 1 2 3 4 5
Durham, NC 08/30/2024

My Technician provided extremely professional and knowledgeable service as he diagnosed issues with my sick garage door and created an appropriate and affordable treatment plan. He patiently addressed all my issues and concerns in a respectful and kind manner. My total experience was A++++.

Response from Ashley Gammon, General Manager Business Owner

Thank you for sharing your feedback about our team, Carolyn! We're so glad our tech earned 5 stars! We sincerely appreciate you taking the time to tell us about your experience with Precision Garage Door of Raleigh. It was a pleasure serving you! Kind regards, Yani Yough Precision Garage Door Service

Service: General repairs & installation

Eric Parker

Google 1 2 3 4 5

Called in the morning and by late afternoon my door was working like new again. Alex was great. He gave me a few options to repair my door and explained everything before starting the repair.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words, Eric! We're so glad that our technician was able to help you and that you had a great experience with Precision Garage Door of Raleigh. We appreciate your business and look forward to serving you again soon. Kind regards, Yani Yough, Precision Garage Door Service

Service: General repairs & installation

Roland Koehler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Efland, NC 08/28/2024

Great service and tech was very nice. Prices are very high.

Service: Garage Door Repair

Product: Springs

Jin Yoo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/27/2024

The service was fantastic from making the appointment and the service they provide. Alex Glenn who helped me today, called me with 30-min heads up so that I'll be ready for him to come. He was very thorough in his assessment and explanation of my options. He was able to address the problem expediently and his workmanship is top-notch. I will highly recommend Alex and Precision Garage Door Service to everyone. :)

Service: Garage Door Opener Install

Product: Garage Door Opener

Mark Wagner

Google 1 2 3 4 5

Fast response and had our garage door working again quickly!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars and feedback, Mark! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Service: General repairs & installation

Chiedu Onwuemene

Google 1 2 3 4 5
Durham, NC 08/26/2024

Evan did a great job fixing my garage door. He was punctual, knowledgeable, personable and courteous. I’d be eager to engage his services again for any other service needs.

Response from Ashley Gammon, General Manager Business Owner

Thank you for sharing your experience with us and for giving us 5 stars, Chiedu! We're so glad Evan was able to provide you with excellent service and that you're satisfied with our service. The Precision Garage Door of Raleigh team is always happy to help! It was a pleasure serving you! Kind regards, Yani Yough Precision Garage Door Service

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Angie Li

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mebane, NC 08/24/2024

They have a good service, but the product is no quality and expensive. They install new garage door opener for 16 months ago, I have to call them back to repair and the parts is no warranty to cover.

Chris Colucci

Technician: Chris Colucci

Service: Garage Door Opener Repair

lydia smith

Google 1 2 3 4 5
Durham, NC 08/22/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Lydia! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Service: General repairs & installation

Hector Martinez

Google 1 2 3 4 5

Scott and Ryan arrived promptly at the beginning of the day and did an excellent job laying out the various options for repair. The explained the options with zero pressure. They worked diligently and were able to fix the problem in no time. Fully reccomend without hesitation.

Response from Ashley Gammon, General Manager Business Owner

Hector, thank you so much for taking the time to provide us with your feedback. We are thrilled that our efforts were successful in earning your 5-star rating. The Precision Garage Door of Raleigh team is always happy to help. Please don't hesitate to reach out if you need anything. Kind regards, Yani Yough, Precision Garage Door Service

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Jennifer Feiler

Google 1 2 3 4 5
Durham, NC 08/19/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Jennifer! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Paul Evansky

Google 1 2 3 4 5
Durham, NC 08/18/2024

Evan was a great technician and answered all my questions. He was courteous and was correct in his assessment that the door would be much quieter when he was done

Response from Ashley Gammon, General Manager Business Owner

Hi Paul, Thank you for your kind words and feedback. The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us. We appreciate you taking the time to give us a 5-star review! Kind regards, Yani Yough, Precision Garage Door Service

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Billy Childress

Google 1 2 3 4 5
Durham, NC 08/17/2024

Outstanding Service Technicians. Very pleased with their recommendations, knowledge, and expertise of the job.

Response from Ashley Gammon, General Manager Business Owner

Thank you, Billy! We appreciate your feedback and recommendation. We're so glad we earned 5 stars! The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us! Kind regards, Yani Yough Precision Garage Door Service

Service: General repairs & installation

Steve Y

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/15/2024

Richard did an excellent job. He was prompt and professional and explained all the options. We also enjoyed meeting and talking with him.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Mark Paulson

Google 1 2 3 4 5
Durham, NC 08/13/2024

Alex did a thorough job evaluating and correcting our issue. Was knowledgeable and answered all my questions.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review, Mark. We really appreciate your feedback and are so happy to have earned 5 stars! The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us. Kind regards, Yani Yough, Precision Garage Door Service

Alex Glenn

Assistant General Manager: Alex Glenn

Service: General repairs & installation

Michael Webb

Google 1 2 3 4 5
Durham, NC 08/13/2024

Had emergency issue. Spring snapped in half. Reached out online, was offered regular service visit Wednesday AM (this was Monday evening) or emergency visit tonight 8pm - 10pm. Opted for the very reasonable upcharge for the emergency visit. Tech Scotty Johnson was running ahead and asked if he could be here at 7, to which I said of course. Arrived, told me what he was going to repair/replace which I agreed to. Didn't try to upsell additional services, offered higher performing materials than what I had which I accepted. Was done in less than half an hour and I was restored to 100%. Would certainly use Precision again and hope Scotty is my permanent tech.

Response from Ashley Gammon, General Manager Business Owner

Reviews like this make our day! Thank you for giving us 5 stars, Michael! We're so glad to hear that you're satisfied with the service you received from Scotty and the Precision Garage Door of Raleigh team. We're here anytime you need us! Kind regards, Yani Yough Precision Garage Door Service

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Sarah Berger

Google 1 2 3 4 5
Efland, NC 08/12/2024

We called PDS because we were having a problem raising our garage door and couldn’t troubleshoot it ourselves. Richard came out and was able to immediately recognize the problem and replace our broken spring in one visit. Our experience with PDS has been fantastic. They answered the phone quickly, got us scheduled right away and have been excellent with communication every step of the way. Richard was very personable and professional and addressed our problem without pressuring us to make any major upgrades. We are planning on building another detached garage in the next few years and will surely be calling PDS to help with that project!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your five-star review, Sarah. Your feedback is greatly appreciated and will be used to help us continually provide the highest quality of service to our customers. We are always striving to improve, and your review will help us achieve that goal. We look forward to serving you again soon. Kind regards, Yani Yough, Precision Garage Door Service Raleigh

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: (919) 230-6000
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: (919) 355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: (919) 626-3379
800 W Williams St
Suite 231M

Apex, NC 27502