4.9 1 2 3 4 5 1,140 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 18

Precision Garage Door

Same-day garage door repair in Durham, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

What Customers are Saying

Summary based on the 1,000 most recent customer reviews

Precision Garage Door of Raleigh receives overwhelmingly positive feedback from Durham-area customers for fast response, knowledgeable technicians, clear communication, and professional, courteous service. Reviews consistently praise the team’s ability to diagnose problems quickly, explain options plainly, complete repairs efficiently, and leave garage doors running smoother, quieter, and more reliably. Many customers also value the easy booking process, same-day or next-day availability, and the company’s willingness to provide options without pressure.

What Customers in Your Area Mention Most

Responsiveness (313) Customers frequently praise the company for quick replies, fast dispatch, and same-day or next-day service when garage door issues need immediate attention. Expertise (284) Reviews repeatedly highlight knowledgeable technicians who diagnose problems accurately, explain what is wrong, and recommend appropriate solutions. Professionalism (247) Customers consistently describe the staff as professional, courteous, polite, and well-prepared throughout the service visit. Communication (196) Many reviews mention clear explanations, helpful updates, arrival texts or calls, and straightforward walkthroughs of the work and options. Speed (183) Customers often note that repairs and installations are completed quickly, sometimes within an hour or on the same day. Service (178) Reviews praise the overall service experience as excellent, helpful, friendly, and customer-focused from first contact through completion. Friendliness (164) Technicians are frequently described as friendly, pleasant, personable, and easy to work with. Booking Experience (121) Customers appreciate the easy scheduling process, including online booking and the ability to get appointments quickly. Workmanship (118) The installation and repair work is often described as high quality, thorough, efficient, and done with care.

Recent Reviews from Durham, NC

Charles White

Google 1 2 3 4 5

Greg came first let me say he was a very nice and kind person. Very professional and knew what he was doing. He fixed my doors and made sure everything was working properly. Yes I would give 5 stars!! Thank you Greg. Charles White

Response from Ashley Gammon, General Manager Business Owner

Hi Charles, Thank you for taking the time to write a five-star review of Precision Garage Door of Raleigh. We appreciate your feedback and are always happy to help. Sincerely, Yani Yough Precision Garage Door Service

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Jack Vinson

Google 1 2 3 4 5
Creedmoor, NC 09/06/2024

Spring broke suddenly today. Called Precision and within an hour John arrived. He gave us three options. One was immediate needs and the other two were more preventative. Made a decision and he was right on it. Door works great now. John was very professional and communicative. Highly recommend. Of course any time the spring breaks it’s an emergency!

Response from Ashley Gammon, General Manager Business Owner

That's great to hear, Jack! Thank you for sharing your experience with us and for giving us 5 stars! The Precision Garage Door of Raleigh team is always happy and ready to help. We sincerely appreciate your feedback! Kind regards, Yani Yough Precision Garage Door Service

Service: General repairs & installation

Charles Richardson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 09/02/2024

I used Precision Garage Door Service after reading the reviews and watching the commercials. I used there service because my garage door stopped working and they had a technician out the next day. Scotty Johnson the technician diagnosed the problem and had the garage door opener fixed in under an hour. I would highly recommend anyone that has issues with their garage door or openers to use there service. Thanks again for an outstanding job.

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Judith Riley

Google 1 2 3 4 5
Durham, NC 08/31/2024

Prompt service; genuine care.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars and feedback, Judith! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Carolyn Harriss

Google 1 2 3 4 5
Durham, NC 08/30/2024

My Technician provided extremely professional and knowledgeable service as he diagnosed issues with my sick garage door and created an appropriate and affordable treatment plan. He patiently addressed all my issues and concerns in a respectful and kind manner. My total experience was A++++.

Response from Ashley Gammon, General Manager Business Owner

Thank you for sharing your feedback about our team, Carolyn! We're so glad our tech earned 5 stars! We sincerely appreciate you taking the time to tell us about your experience with Precision Garage Door of Raleigh. It was a pleasure serving you! Kind regards, Yani Yough Precision Garage Door Service

Service: General repairs & installation

Eric Parker

Google 1 2 3 4 5

Called in the morning and by late afternoon my door was working like new again. Alex was great. He gave me a few options to repair my door and explained everything before starting the repair.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words, Eric! We're so glad that our technician was able to help you and that you had a great experience with Precision Garage Door of Raleigh. We appreciate your business and look forward to serving you again soon. Kind regards, Yani Yough, Precision Garage Door Service

Service: General repairs & installation

Roland Koehler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Efland, NC 08/28/2024

Great service and tech was very nice. Prices are very high.

Service: Garage Door Repair

Product: Springs

Jin Yoo

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/27/2024

The service was fantastic from making the appointment and the service they provide. Alex Glenn who helped me today, called me with 30-min heads up so that I'll be ready for him to come. He was very thorough in his assessment and explanation of my options. He was able to address the problem expediently and his workmanship is top-notch. I will highly recommend Alex and Precision Garage Door Service to everyone. :)

Service: Garage Door Opener Install

Product: Garage Door Opener

Mark Wagner

Google 1 2 3 4 5

Fast response and had our garage door working again quickly!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars and feedback, Mark! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Service: General repairs & installation

Chiedu Onwuemene

Google 1 2 3 4 5
Durham, NC 08/26/2024

Evan did a great job fixing my garage door. He was punctual, knowledgeable, personable and courteous. I’d be eager to engage his services again for any other service needs.

Response from Ashley Gammon, General Manager Business Owner

Thank you for sharing your experience with us and for giving us 5 stars, Chiedu! We're so glad Evan was able to provide you with excellent service and that you're satisfied with our service. The Precision Garage Door of Raleigh team is always happy to help! It was a pleasure serving you! Kind regards, Yani Yough Precision Garage Door Service

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Angie Li

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Mebane, NC 08/24/2024

They have a good service, but the product is no quality and expensive. They install new garage door opener for 16 months ago, I have to call them back to repair and the parts is no warranty to cover.

Chris Colucci

Technician: Chris Colucci

Service: Garage Door Opener Repair

lydia smith

Google 1 2 3 4 5
Durham, NC 08/22/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Lydia! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Service: General repairs & installation

Hector Martinez

Google 1 2 3 4 5

Scott and Ryan arrived promptly at the beginning of the day and did an excellent job laying out the various options for repair. The explained the options with zero pressure. They worked diligently and were able to fix the problem in no time. Fully reccomend without hesitation.

Response from Ashley Gammon, General Manager Business Owner

Hector, thank you so much for taking the time to provide us with your feedback. We are thrilled that our efforts were successful in earning your 5-star rating. The Precision Garage Door of Raleigh team is always happy to help. Please don't hesitate to reach out if you need anything. Kind regards, Yani Yough, Precision Garage Door Service

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Jennifer Feiler

Google 1 2 3 4 5
Durham, NC 08/19/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Jennifer! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Paul Evansky

Google 1 2 3 4 5
Durham, NC 08/18/2024

Evan was a great technician and answered all my questions. He was courteous and was correct in his assessment that the door would be much quieter when he was done

Response from Ashley Gammon, General Manager Business Owner

Hi Paul, Thank you for your kind words and feedback. The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us. We appreciate you taking the time to give us a 5-star review! Kind regards, Yani Yough, Precision Garage Door Service

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Billy Childress

Google 1 2 3 4 5
Durham, NC 08/17/2024

Outstanding Service Technicians. Very pleased with their recommendations, knowledge, and expertise of the job.

Response from Ashley Gammon, General Manager Business Owner

Thank you, Billy! We appreciate your feedback and recommendation. We're so glad we earned 5 stars! The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us! Kind regards, Yani Yough Precision Garage Door Service

Service: General repairs & installation

Steve Y

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/15/2024

Richard did an excellent job. He was prompt and professional and explained all the options. We also enjoyed meeting and talking with him.

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Mark Paulson

Google 1 2 3 4 5
Durham, NC 08/13/2024

Alex did a thorough job evaluating and correcting our issue. Was knowledgeable and answered all my questions.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your review, Mark. We really appreciate your feedback and are so happy to have earned 5 stars! The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us. Kind regards, Yani Yough, Precision Garage Door Service

Alex Glenn

Assistant General Manager: Alex Glenn

Service: General repairs & installation

Michael Webb

Google 1 2 3 4 5
Durham, NC 08/13/2024

Had emergency issue. Spring snapped in half. Reached out online, was offered regular service visit Wednesday AM (this was Monday evening) or emergency visit tonight 8pm - 10pm. Opted for the very reasonable upcharge for the emergency visit. Tech Scotty Johnson was running ahead and asked if he could be here at 7, to which I said of course. Arrived, told me what he was going to repair/replace which I agreed to. Didn't try to upsell additional services, offered higher performing materials than what I had which I accepted. Was done in less than half an hour and I was restored to 100%. Would certainly use Precision again and hope Scotty is my permanent tech.

Response from Ashley Gammon, General Manager Business Owner

Reviews like this make our day! Thank you for giving us 5 stars, Michael! We're so glad to hear that you're satisfied with the service you received from Scotty and the Precision Garage Door of Raleigh team. We're here anytime you need us! Kind regards, Yani Yough Precision Garage Door Service

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Sarah Berger

Google 1 2 3 4 5
Efland, NC 08/12/2024

We called PDS because we were having a problem raising our garage door and couldn’t troubleshoot it ourselves. Richard came out and was able to immediately recognize the problem and replace our broken spring in one visit. Our experience with PDS has been fantastic. They answered the phone quickly, got us scheduled right away and have been excellent with communication every step of the way. Richard was very personable and professional and addressed our problem without pressuring us to make any major upgrades. We are planning on building another detached garage in the next few years and will surely be calling PDS to help with that project!

Response from Ashley Gammon, General Manager Business Owner

Thank you for your five-star review, Sarah. Your feedback is greatly appreciated and will be used to help us continually provide the highest quality of service to our customers. We are always striving to improve, and your review will help us achieve that goal. We look forward to serving you again soon. Kind regards, Yani Yough, Precision Garage Door Service Raleigh

Service: General repairs & installation

Marty Lange

Google 1 2 3 4 5
Durham, NC 08/11/2024

Fast and efficient.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars and feedback, Marty! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Alex Glenn

Assistant General Manager: Alex Glenn

Service: General repairs & installation

Joel Mccollick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Alex did a great job!

Alex Glenn

Assistant General Manager: Alex Glenn

Service: Garage Door Repair

Laura Hanson

Google 1 2 3 4 5
Durham, NC 08/09/2024

Devon was great- clear information to help decide on options, and careful and skilled work to get it done! We are grateful for this team

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words, Laura! Our team is very happy to hear that you are satisfied with our service. We are always here to help our customers and are happy to assist you anytime. Kind regards, Yani Yough, Precision Garage Door Service

Service: General repairs & installation

Wesley Hyatt

Google 1 2 3 4 5
Durham, NC 08/08/2024

My attendant was Scotty Johnson, and he did a fantastic job of communicating with me from when he would arrive to what he needed to fix and how long it would take. The entire experience from booking to payment went very smooth from start to finish, the repairs took only 20 minutes, and I greatly appreciated it.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Wesley! Your feedback is greatly appreciated. We look forward to serving you again. Warm regards, Yani Yough, Precision Garage Door Service Raleigh

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Anne Hallowell

Google 1 2 3 4 5
Durham, NC 08/05/2024

I am very pleased with the service from Precision Garage Door. Alex was wonderful to work with, and Jonathan did an awesome job of installing new doors on my old garage. I highly recommend this company!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Anne! It was our pleasure to work with you and make sure your new garage doors were exactly what you wanted. We appreciate the kind words. Warm regards, Yani Yough Precision Garage Door Service Raleigh

Alex Glenn

Assistant General Manager: Alex Glenn

Service: General repairs & installation

Mary Parker

Google 1 2 3 4 5

Evan great at explaining my issue and repairing it quickly. Thank you Precision for responding quickly to help!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars and feedback, Mary! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Joel Harris

Google 1 2 3 4 5
Durham, NC 08/01/2024

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Joel! Warm regards, Yani Yough Precision Garage Door Service Raleigh

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Kristin Wright

Google 1 2 3 4 5
Durham, NC 07/28/2024

Technician was great, lowered the estimate once we realized that the parts had actually been replaced 8 years prior, under a different name, in contrast to what I had been told at first.

Response from Ashley Gammon, General Manager Business Owner

Thank you, Kristin! We appreciate your feedback and we're so glad we earned 5 stars! The Precision Garage Door of Raleigh team is always happy to help. We're here anytime you need us! Kind regards, Yani Yough Precision Garage Door Service

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Beverly Holzhauser

Google 1 2 3 4 5
Durham, NC 07/26/2024

Yesterday, Richard McCann replaced the motor with a Lift Master on my garage door opener, as well as the many parts on my garage door. He offered several different solutions with different pricings. I chose the highest prices because he stated these choices offer a 7 year warranty. Mr. McCann was very articulate (I’m a retired English teacher) - he explained the three different ways he could “fix” my door and opener in understandable terms. He was super knowledgeable, efficient, professional, skillful; indeed, in my opinion, an expert. He deserves this commendation. Thanks for sending Richard McCann to repair my garage door and replace the opener with many new features.

Response from Ashley Gammon, General Manager Business Owner

Thank you for your kind words, Beverly! I'm so happy to hear that Richard was able to get your garage door and opener working again. I'm also glad that you were happy with his service. He's definitely one of our best, and I'm lucky to have him on my team. We truly appreciate you taking the time to give us your feedback, and we look forward to serving you again in the future.

Service: General repairs & installation

John Hipskind

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/25/2024

Chris did a fine job....called ahead of time to let me know he was on his way.....explained all my options...when finished reviewed what work was done and answered my questions. thank you!

Chris Colucci

Technician: Chris Colucci

Service: Garage Door Opener Install

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Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502