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Read what people are saying
about Precision Garage Door in:

Holly Springs Area, NC

Precision Garage Door of Raleigh
has received 148 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Heard good things from others. Chris was so Professional and explained everything so well.

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Chris Colucci Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Chris Colucci
Review:

After calling the install vendor and another company that was also listed on the garage door I was unable to get a service person until Monday or Tuesday. I finally called a friend about 3:50 and they recommended Precision and their service is spectacular! I went to the website and actually used the “chat” feature and understandably the first available appointment was not until Monday morning. I explained the situation of how my husband was headed out for an appointment, pushed the garage door button and the spring broke and the garage door is so heavy we couldn’t get the cars out and our garage door is one of those doors that weighs so much you really can’t use a release button and just push it up. The “chat” then told me about the emergency option and fee and how they could have someone out between 6-10 pm. Evan from Prevision called me about 5:15 said he would be at the house in 25 minutes and he arrived before 6! He was compassionate, asked questions, and was so good at informing me of my options in getting the door repaired. Evan said the repair time would be about an hour. Evan finished within the hour, explained my warranty, shared my statement, I paid and he shared his business card, a sticker for Prevision (of course we put it on the garage door and removed the other stickers)and headed out! Thank you Evan! You made a not so happy experience much easier to handle with your excellent service skills. ~Jackie

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Evan Kopel Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Evan Kopel
Review:

Knowledgeable, friendly and fast

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Service Provided:
Broken Garage Door Spring Repair

Review:

Chris was professional, informative and customer focused. He did a great job and is an excellent representative of the company.

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Chris Colucci Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Chris Colucci
Review:

All good. Thanks for helping us. Highly recommend Richard.

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Richard McCann Service Provided:
Garage Door Repair

Product:
Springs

Technician: Richard McCann
Review:

I choose Precision because of past experience. They are reliable and always provide courteous service. We have been a customer for almost 20 years now. Our technician Greg was excellent. He explained the various options and packages for repairing the door problem. Greg also recommended a surge protector, which I thought was ideal given the number of storms and power outages.

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Greg Gray Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Greg Gray
Review:

This was my first time using Precision and I would definitely use this company again. Tim McRay was the technical. He was very professional and courteous and review my option for serving my garage doors, I would highly recommend Tim and will definitely call him again.

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Tim McRae Service Provided:
Garage Door Repair

Technician: Tim McRae
Review:

Title: Outstanding Garage Door Repair Service! Review: I recently had the pleasure of using the services of Precision Door service Triangle and I must say, it was an exceptional experience from start to finish. They deserve nothing short of a glowing review for their professionalism, expertise, and outstanding customer service. First and foremost, the technician Mr. Richard McCann was prompt and punctual. They arrived right on time, ready to tackle the issues with my garage door. His courteous and friendly demeanor immediately put me at ease, and I knew I was in capable hands. Mr. Richard McCann’s knowledge and expertise was evident as he assessed the problem quickly and accurately. He efficiently diagnosed the issue with my garage door and explained the necessary repairs in a clear and understandable manner. His attention to detail was commendable, ensuring that no stone was left unturned. What impressed me the most was his commitment to quality. He used top-of-the-line tools and spare parts to fix my garage door, ensuring long-lasting results. He didn't compromise on quality or take shortcuts, which gave me confidence in his workmanship. Throughout the repair process, Mr. McCann maintained excellent communication. He kept me informed of the progress, explained each step, and patiently answered all my questions. His transparency and professionalism was truly commendable. Once the repair was complete, I was delighted with the results. My garage door now operates flawlessly, thanks to the skillful work of Mr.Richard McCann. He even took the time to provide maintenance tips and suggestions to prevent future issues, which I found extremely helpful. Furthermore, the pricing was fair and transparent. There were no hidden fees or surprises along the way. I appreciated their honesty and integrity in this aspect as well. Overall, I can confidently say that Precision Door Service Triangle exceeded my expectations. They delivered exceptional service, demonstrating their expertise, professionalism, and commitment to customer satisfaction. I highly recommend their services to anyone in need of garage door repairs. Trust them with your garage door, and you won't be disappointed! Thank you, Precision Door Triangle for a job well done!

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Richard McCann Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Richard McCann
Review:

Great experience from start to finish. John Lefevre’s initial consult was thorough, professional, and without pressure. The installers, Jaxon and Brian, impressed with their friendly, efficient and expert assembly and worked seamlessly as a team. Everyone on the phone was friendly and follow up’s were timely. We did shop two other companies: PrecisionDoor provided us a high-quality product at the most competitive price. Overall, they exceeded our expectations. “Precision” is their name … precision is their game

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Jaxon Fisher Service Provided:
Install Garage Doors

Product:
Garage Doors

Door Installer: Jaxon Fisher
Review:

Great response and service.

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Service Provided:
Garage Door Repair

Review:

We are thrilled with our new garage door opener! Brandon Mills was our technician and he was polite, knowledgeable, and great to work with. He was very patient when showing us how everything worked and was very thorough when giving us all of our options in choosing a new system. Thank you Brandon and Precision Door of Holly Springs!

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Jon was prompt, friendly and did a great job diagnosing our issue quickly!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Jaxon & Johnathan were the best! Great work and very friendly. The job was done and area cleaned up quickly! Enjoyed their “visit”!

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Jaxon Fisher Service Provided:
Install Garage Doors

Door Installer: Jaxon Fisher
Review:

Exceptional sales and installation of our garage door from beginning to end! What a satisfying experience with a team of professionals! Highly recommended!

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Service Provided:
Install Garage Doors

Review:

Service was great and the technician was very helpful.

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Service Provided:
Garage Door Repair

Review:

Andy was great! Prompt courteous knew the product knew how to install it really efficient I would use precision again in a heartbeat. Thank you so much.

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Andy Maynard Service Provided:
Garage Door Opener Install

Technician: Andy Maynard
Review:

Richard was fantastic. Knowledgeable and discussed what was best to maintain the garage door. Would recommend him overall for best service and professionally

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Richard McCann Service Provided:
Garage Door Repair

Technician: Richard McCann
Review:

Great job installing my new garage door! They made sure I understood all my options and got the job done quickly and efficiently.

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Service Provided:
Install Garage Doors

Review:

Jon was great, fast and efficient. Response at the call center was wonderful. I recommend. James Tackett

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Trevor was super helpful with getting me set up with a new garage door opener in less than 2 hours! Great customer service and product knowledge.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Great customer service. Was able to schedule me right away. Very knowledgeable of what the issue was and explained in detail. Will recommend for sure to anyone I run across. Thank you so much for the great experience.

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Service Provided:
Garage Door Repair

Review:

Daniel and Brian did our installation and did a great job love our doors

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Great service and very helpful and friendly workers! It was freezing outside and the 2 guys were amazing... pleasant and thorough!

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Lucas Fisher Service Provided:
Install Garage Doors

Door Installer: Lucas Fisher
Review:

Tech did an outstanding job! Really organized!

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Service Provided:
Install Garage Doors

Review:

Hi. First of all, our city is Aberdeen,NC. The program would not allow me to change. Roger and I were very happy with the installation yesterday afternoon. The guy seemed very knowledgeable and moved quickly. We never saw the garage door from the outside yesterday but upon leaving the house this am, there is a dent in the third panel, visible from the outside only. I left a message on the number given and sent an email to customer service. We would appreciate your attention in review and replacement of this damaged panel. Thank you, Kathy Cordial

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A Response from: Tim Yeager

Thank you so much for sharing your experience. We are sorry the installer didn't bring this to your attention or our attention so we could get it taken care of before you had to reach out to us first. We have spoken with him about his communication with customers and the office staff. Since this review, you have spoken to our door manager and as he stated, we will get this taken care of as quickly as possible. We appreciate your business and will keep you updated on the arrival of the replacement panel.

Service Provided:
Install Garage Doors

Review:

Our experience with Precision door was seamless from start to finish. Joe came out and provided options and worked up and estimate for us. He was very professional and provided us with all the information necessary to make a decision. Charlie came out and completed the install and we are very satisfied with our new door. It looks great!

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Service Provided:
Install Garage Doors

Review:

I'm very satisfied with the way your installer took the garage door apart and installed the new one with no assistance from anyone. Very professional and experienced, impressive work.

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Service Provided:
Install Garage Doors

Review:

I am 100% satisfied with the whole process, and with every person from the company, especially the installer.

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Service Provided:
Install Garage Doors

Review:

My install couldn't have been better. Shane is a likable guy that did the installation without a hitch. We really needed it done because our garage contents were exposed due the my daughter taking out the original door by bad driving. John Lefevere wrote up the order. He is a great representative of Precision Doors as well. (I left another review but keep getting prompted to leave a review.)

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Service Provided:
Install Garage Doors

Review:

Richard was very personable. Explained problem. Fixed!

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Richard McCann Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Richard McCann
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Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Rocky Mount Area

(252) 300-7018

(252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
207 W Millbrook Road
Suite 205

Raleigh, NC 27609
Precision Garage Door Service of Holly Springs
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540