4.9 1 2 3 4 5 448 Reviews

From Apex, NC Homeowners

Garage Door Repair in Apex, NC - Page 5

Precision Garage Door

Same-day garage door repair in Apex, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Apex, NC FREE Service Call Over $250 With Any Repair

Serving Apex, NC

Proudly serving the Apex, NC community with same day service.

Service truck

Local Garage Door Repair in Apex, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Apex, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Apex, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Apex and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Apex, NC

Serving Apex, NC

and surrounding communities

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What Customers are Saying

Summary based on the 405 most recent customer reviews

Customers in Apex consistently describe Precision Garage Door of Raleigh as a dependable, highly professional garage door company that delivers fast help, clear explanations, and strong results. Reviews repeatedly praise the team’s punctuality, same-day responsiveness, knowledgeable technicians, and efficient repairs or installations. Many customers also note smooth scheduling, helpful communication, and a friendly, courteous approach that makes the experience easy from start to finish.

What Customers in Your Area Mention Most

Professionalism (184) Customers frequently describe the technicians and staff as professional, courteous, and well-mannered, often noting that the team conducts itself with confidence and care. Expertise (168) Reviews regularly praise the team’s knowledge, clear diagnosis, and ability to explain issues, repair options, and maintenance tips in understandable terms. Responsiveness (150) Customers consistently highlight quick response times, same-day appointments, and prompt follow-up when garage door problems come up. Speed (133) Many reviews emphasize fast repairs and efficient installs, often noting that the work was completed quickly and within the expected timeframe. Communication (126) Reviewers repeatedly mention clear explanations, helpful updates, and straightforward walkthroughs of the problem, options, and completed work. Friendliness (121) Customers often describe the staff as friendly, pleasant, personable, and easy to work with throughout the service visit. Reliability (107) Reviews show strong confidence in the company’s dependability, with customers saying the team shows up as promised and gets the job done consistently. Workmanship (103) Customers frequently praise the quality of the repair or installation, noting smooth operation, clean work, and solid results after service. Booking Experience (78) Many reviewers say scheduling is easy and convenient, especially through online booking and quick appointment setup.

Recent Reviews from Apex, NC

Kassey Wheeler

Google 1 2 3 4 5
Apex, NC 10/31/2025

The phone call to the quick technician who came out to our home it was an absolute pleasurable experience! I had been putting it off and putting it off afraid that he was going to take forever and it was the complete opposite! Thanks guys!

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the wonderful words, feedback and kind words. We appreciate you sharing and providing full details on your experience with our Precision Garage Door Service crew. We are always here for your garage door needs!

Tim McRae

Technician: Tim McRae

Service: General repairs & installation

Edward Watkins

Google 1 2 3 4 5
Apex, NC 10/31/2025

Andy was courteous and professional. Very satisfied with his service.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the wonderful words, feedback and kind words. We appreciate you sharing and providing full details on your experience with our Precision Garage Door Service crew. We are always here for your garage door needs!

Andy Maynard

Technician: Andy Maynard

Service: Garage door consultation

David Patch

Google 1 2 3 4 5
Apex, NC 10/31/2025

They were great to work with. Recommend them to anyone looking for a new Garge door or opener. If their service is anything like the installation, they will be the only Garge door company we work with going forward.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the wonderful words, feedback and kind words. We appreciate you sharing and providing full details on your experience with our Precision Garage Door Service crew. We are always here for your garage door needs!

Lucas Fisher

Technician: Lucas Fisher

Service: General repairs & installation

Ronald Yavor

Google 1 2 3 4 5
Apex, NC 10/28/2025

Very professional and thorough with the consultation. I will be considering a complete door replacement.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the fabulous review, shout-out and kind words. We appreciate you sharing and providing feedback. Reach out to our Precision Garage Service crew for any garage door needs!

Chris Colucci

Technician: Chris Colucci

Service: Garage door consultation

Jim Frasca

Google 1 2 3 4 5
Apex, NC 10/27/2025

Ricky, the installer did an excellent job of replacing the spring and motorhead. Entire job was done quickly. He arrived on time.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fantastic review! We appreciate you taking the time to share and provide feedback on your experience with our team at Precision Garage Door Service. Have a wonderful week and reach out for any further garage door needs. We're always here to help!

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

Rich Henderson

Google 1 2 3 4 5
Apex, NC 10/27/2025

The technician was great, service as well. I got an estimate from the office for repairs and the response was $200-350 per spring repair. The technician then quoted me $1,300, $1,600, or $1,900 based on level of service. 2-3X the email estimate. I challenged the technician and he said I had two springs and they would also need to replace the wires and bearings. He was very qualified, but I was frustrated to expect a repair of $600-700 and then the lowest repair quoted felt like an upsell instead of basic repair.

Response from Ashley Gammon, General Manager Business Owner

Hi Rich, thank you for reaching out. We are disappointed to see this review and stars. However, we do appreciate you for taking the time to share your feedback. We’re sorry to hear you felt frustrated about your recent service visit. After reviewing your case, our records show that our technician, John, followed our standard process and provided the correct quote for one spring based on the information available before the visit. Once on-site, John completed a full 25-point safety inspection, which revealed that your door had two springs and additional wear-related issues that needed attention. John documented these findings in a detailed condition report with photos and provided multiple repair options for you to choose from. We always aim to be transparent and thorough in every service visit to ensure your door is safe and reliable for long-term use. We appreciate the opportunity to serve you and would be happy to review the report with you directly if you’d like more details. We have also emailed you the report in greater detail - please check to review! Thank you and of course, please feel free to reach out to our team.

John Patton

Technician: John Patton

Service: Garage door consultation,General repairs & installation

Mark Mahar

Google 1 2 3 4 5
Apex, NC 10/23/2025

Precision Garage Door was fantastic! John came out within an hour to diagnose my broken torsion spring and had it replaced the same day. He was professional, friendly, and clearly knew what he was doing. Super fast and reliable service—highly recommend Precision Garage Door!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the wonderful review, shout-out and kind words. Our Precision Garage Door Service team is here for you and yours. Have a wonderful day and weekend ahead. We look forward to being here for any future garage door needs, questions or concerns. Reach out for anything!

John Patton

Technician: John Patton

Service: General repairs & installation

Jim Ahler

Google 1 2 3 4 5
Apex, NC 10/19/2025

Great professional service. Ontime and very thorough. Thanks.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review, shout-out and kind words on your visit with our Precision Garage Door Service crew. We value your feedback, insight and kind words. Please reach out if you have any further questions or concerns. Thank you!

Chris Colucci

Technician: Chris Colucci

Service: General repairs & installation

Meredith Kennedy

Google 1 2 3 4 5
Apex, NC 10/19/2025

Fantastic, same day service! Garage door serviced, fixed and tuned up in a very short time! Highly recommend!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review, shout-out and kind words on your visit with our Precision Garage Door Service crew. We value your feedback, insight and kind words. Please reach out if you have any further questions or concerns. Thank you!

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

john mcgrath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 10/16/2025

The scheduler was very attentive. The tech was very knowledgeable/professional and took time to explained the issue. He found a warranty issue and we will explore this prior to replacing the motor, per recommendation. Thank you for a timely and informative service call.

Response from Ashley Gammon, General Manager Business Owner

We appreciate you sharing this and providing clarity into your visit. Please know we are always striving for a wonderful experience and feedback is essential. We are grateful for you sharing! Have a wonderful week and reach out to our crew at Precision Garage Door Service for anything else you need. Thanks again!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Tony Fiore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 10/15/2025

The entire process from booking the appointment to completion of the work could not have been easier. Using the web based app, I was able to make the appointment at my convenience without issue. From there, I was kept informed and reminded of my upcoming service call. The technician Chris, arrived on time and was courteous and professional. He performed his diagnostic check and prepared options for my review. He explained his recommendations and I never felt any pressure to choose one option vs. another. He was able to complete the service call and replace the worn parts. I could not have been more satisfied. I will recommend Precision Door to my neighbors.

Response from Ashley Gammon, General Manager Business Owner

We appreciate you sharing this and providing clarity into your visit. Please know we are always striving for a wonderful experience and feedback is essential. We are grateful for you sharing! Have a wonderful week and reach out to our crew at Precision Garage Door Service for anything else you need. Thanks again!

Chris Colucci

Technician: Chris Colucci

Service: Garage Door Repair

Product: Rollers

Andrew D'Elia

Google 1 2 3 4 5
Apex, NC 10/11/2025

Same day service, called at 7:30am, technician arrived at 9am to complete the repair. Had all the parts on the truck.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the feedback and kind words. We appreciate you reaching out and sharing with our team at Precision Garage Door Service. Have a lovely week ahead and reach out for any garage door needs, questions or concerns. Thanks again!

Service: General repairs & installation

Steven Petty

Google 1 2 3 4 5
Apex, NC 10/11/2025

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for sharing your rating and great 5-stars with us! We appreciate you taking the time to share and provide this review. If you have any further feedback, insight or details you would like to share with our team at Precision Garage Door Service, please do so. We are always here for your garage door needs. Thanks again!

Service: General repairs & installation

Nick Caronna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 10/10/2025

Ricky Sanchez did a great job, was quick and efficient after explaining the issue and solution. Arrived within 3 hours of me scheduling online and was on site 1-1/2 hours. Thanks!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the glorious review and shout-out! We appreciate the kind words shared and for providing us a clear view on your experience! Thanks so much. Have a good week!

Richard Sanchez

Technician: Richard Sanchez

Service: Broken Garage Door Spring Repair

Product: Springs

Mike Bower

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 09/30/2025

As always, the company is very responsive & Andy was very professional, friendly & knowledgeable. Precision is always our first call when the garage door needs attention. A new garage door is ordered & fingers crossed we can get it installed this week.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the wonderful review and kind shout-out. We appreciate your feedback and insight into your visit with our Precision Garage Door Service team. We always love to hear from customers and our team, thank you! Have a wonderful week!

Andy Maynard

Technician: Andy Maynard

Service: Install Garage Doors

Product: Garage Doors

Paola Colunga

Google 1 2 3 4 5
Apex, NC 09/29/2025

Great service, Rick Sanchez was helpful and professional.

Response from Ashley Gammon, General Manager Business Owner

Wonderful review, feedback and insight. Thank you for taking the time to share with our crew at Precision Garage Door Service. We appreciate your business and look forward to always being here for you and yours. Reach out with any garage door needs. Thanks again!

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

Stacey Anfindsen

Google 1 2 3 4 5
Apex, NC 09/22/2025

Expert service and repair!!!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the kind words, wonderful review and shout-out! Our crew at Precision Garage Door Service are grateful you chose us for your garage door needs. We are always here for any questions or concerns, reach out. Thanks again!

Chris Colucci

Technician: Chris Colucci

Service: Customer support,General repairs & installation

Rob Peck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 09/21/2025

We called Precision to repair a broken spring. We were able to setup an appointment the next day. The service Tech Ricky was timely, friendly and just wanted to make sure we understood all the steps of the process. He gave us a quote which we could do all things he was recommending or just parts. The time to fix was very reasonable. At the end of the repair he walked us through all the things he did. He shows the parts that were replaced and good thing we decided to replace our cables as they were really we’re ready to good. So thanks for the though inspection. I will continue to us Precision for all our properties moving forward.

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear and see! Thank you for supporting our crew at Precision Garage Door Service. The support and kind words mean a lot to us. We're always here for your garage door needs. Have a great First Day of Fall!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Opener Repair

Product: Springs

Saurabh Shukla

Google 1 2 3 4 5
Apex, NC 09/18/2025

Sharing my experience with Precision Garage Door Service of Raleigh. 2 stars, only for the prompt response. Not calling or recommending Precision to anyone for sure. My garage door was derailed and the tension string came off from the pulley/drum. The door was half open and I could not take the car out. I called Precision based on Google reviews. Chris came and told my wife that the door is broken and needs complete replacement. He said $95 for diagnostic which will be rolled into the repair cost, $300 for 1 time door open and close to get the car out, $3000 for door replacement. Prices w/o taxes. We were shocked as the door had no damage. I called Ben from Bens Garage Door. He came, fixed the door, and charged me $150 total. In addition, he sprayed anti-rust and lubed the door hinges for free of charge. He said the door is fine and does not need any replacement. 150 vs 3000, you be the judge.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for your review. We're glad we were able to assist you promptly in getting your garage door closed and securing your home as it was stuck open. As we discussed during the visit, the bottom style of your door was bent. For safety reasons, we do not recommend bending it back into place, as this compromises the structural integrity of the door. Also, as discussed, we unfortunately do not carry your specific brand of replacement panels, which limited our repair options we could provide you. Offering a new door was the safest and most reliable solution we could provide. Thank you for your business and please keep us in mind should you need any future repair needs. We appreciate you reaching out!

Chris Colucci

Technician: Chris Colucci

Service: Garage door consultation

Robert Santori

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 09/18/2025

easy to book on line, came out the next day to install new springs on garage door. Richard the tech was awesome!

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous review and shout-out! Our team at Precision Garage Door Service appreciates the support and feedback. Reach out for any further garage door needs, questions or concerns. We are overjoyed you chose us! Have a great week!

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

FA Wachter

Google 1 2 3 4 5
Apex, NC 09/10/2025

Andy showed up and immediately diagnosed the problem, not the obvious symptoms I had. He gave me the information in layman's terms and options to make an informed decision. Then he set to it and got the job done. Knowledgeable, professional, and courteous, couldn't ask for more. Will definitely be using Precision in the future.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Andy Maynard

Technician: Andy Maynard

Service: General repairs & installation

Jennifer Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 09/10/2025

I was able to schedule a same day appointment online to have someone come out and look at our garage door that wasn’t opening. Technician Evan Kopel came out quickly, assessed the issue and offered us a solution. He quickly replaced the springs in the opener and when completed we discussed with him replacing the opener unit which he was able to do on the spot. He was informative and did excellent work. Highly recommend Precision Garage Door Service & Ethan!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous shout-out and kind words. We appreciate your feedback, insight and thoughtful words on your experience with our Precision Garage Door Service crew. We are overjoyed you chose us and supported us here with your review! Thanks again!

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Opener Install

Product: Garage Door Opener

Timothy Cunningham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 09/08/2025

Ricky Sanchez is a great tech - very professional and courteous. He listened to our initial reason for the service call, explained everything he was going to do before doing it and laid out options based on what he might or might not find. After the initial check, no glaring issues were found so we just proceeded with a routine tune-up. Extremely happy with the work and with Ricky!!

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous review and kind words. We are grateful for your business, support and feedback on your visit with our crew at Precision Garage Door Service. Have a wonderful rest of your day and week ahead!

Service: Garage Door Repair

Ellen Kroeger

Google 1 2 3 4 5
Apex, NC 09/06/2025

I was very pleased with the work performed by Precision Garage Door Service. Have used them before and will use them in the future when needed. The service person explained everything with the costs. Work was completed quickly.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous review and kind words. We are grateful for your business, support and feedback on your visit with our crew at Precision Garage Door Service. Have a wonderful rest of your day and week ahead!

John Patton

Technician: John Patton

Service: General repairs & installation

Heather Lee Whipple

Google 1 2 3 4 5
Apex, NC 09/03/2025

Always a good experience with Precision. Ryan is the BEST!

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous review and shout-out. We appreciate you sharing with us at Precision Garage Door Service. We value your business, support and feedback. Have a great day and rest of your week! Reach out for any further garage door needs or questions. Thanks again!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Paul Buchan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 08/30/2025

I called Precision because I had insulated my garage doors and due to the weight of added insulation the doors were operating slowly. John Patton, the technician, did an excellent job of evaluating my doors and recommending solutions and options. John performed the work in a prompt and professional manner. I would highly recommend Precision and specifically John Patton if you need any work done on your garage doors.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!

John Patton

Technician: John Patton

Service: Broken Garage Door Spring Repair

Product: Springs

Jarrod Moore

Google 1 2 3 4 5
Apex, NC 08/29/2025

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review, rating and feedback! We appreciate your insight into your experience with our Precision Garage Door Service team so feel free to share here or directly with our team. We value your full detailed feedback into your visit. Thanks for supporting us and choosing us for your garage door needs!

Service: Garage door consultation,General repairs & installation

Tim Todorowski

Google 1 2 3 4 5
Apex, NC 08/25/2025

Great Job!

Response from Ashley Gammon, General Manager Business Owner

Wonderful to see this, thank you for the feedback and stars! Feel free to update with further details and any insight into your visit and what made it so great! We'd love to hear. Thank you for sharing with Precision Garage Door Service. Have a lovely week ahead!

Service: General repairs & installation

Clarke Atkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Apex, NC 08/23/2025

Quick and courteous service. Scotty took care of my problems and prepares me for future garage door decisions. I felt that Scotty was likable, knowledgable and honest. I will use Precision for all future garage door decisions.

Response from Ashley Gammon, General Manager Business Owner

Hello there! Thank you for the fabulous review and shout-out on our Precision Garage Door Service team. We are overjoyed to hear that your experience was a great one! Let us know if there are ever any further concerns or questions on your garage door. We're always here for you and yours. Have a great week!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Kathleen Dobrowolski

Google 1 2 3 4 5
Apex, NC 08/16/2025

Aaron Bean was friendly, helpful, solved our issue. He did a great job and provided helpful estimates for future changes.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the joyous shout-out! We appreciate your kind words and thoughtful feedback on our team at Precision Garage Door Service. We are always here for your garage door needs!

Service: General repairs & installation

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