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about Precision Garage Door in:
Cary, NC
Precision Garage Door of Raleighhas received 267 reviews, averaging 4.93 Stars:
Cary, NC
We are sorry you felt you had a bad experience as we strive to provide 5 star level service to everyone. All calls that come in are recorded to help if there is a communication breakdown during the scheduling and quoting process. After listening to the call, the young lady quoted the service call of $75 that was waived with repair on multiple occasions as that was a specific question you had about the charge. You also asked about pricing which you were given a range which the technicians quote also matched. We are sorry you're unhappy, but the information you were given on what to expect when the technician came out to your home was correct. Please let us know if you have any other questions.
Cary, NC
Great service person. Knowledgeable
- Pat Pruitt
Cary, NC
Very friendly and professional
- John Gaff
Cary, NC
Quick response and repair. Scott and Eugene were courteous and friendly. Everything that needed to be done was explained well before work started. Thanks so much
- Jessica Kranz
Cary, NC
Scotty Johnson came out and explained my issue and fixed everything in a timely manner. He was very professional and friendly.
- Barbara Cash
Cary, NC
Evan went above and beyond expectations. Along with doing the requested repair, he discovered something else that needed attention. The door works far better now. He also spent the time to give us a tutorial about how to better maintain the door. Extremely helpful and courteous. Give that man a raise!
- Jennifer Henderson
Cary, NC
Richard was professional, friendly and was patient with us explaining our current door and answering our questions. We needed a tune up and when he left our garage door was running smoothly and quieter. We are so impressed. He never tried to sell us on anything. He just stated the facts and let us make the decisions.
- Pat
Cary, NC
One of the springs on our garage door broke yesterday about 5:00 pm and PDS made an appointment for us the next day which was great bc both of our cars were in the garage and the door was inoperable. Our technician, Richard, did a great job replacing the springs in about 30 minutes! He was very friendly and knowledgeable. We will definitely call PDS when we have a garage door issue in the future! Thank you! Kaye
- Kaye Myhrum
Cary, NC
The doors look great! Andrew did a wonderful job on the installation and politely answered all the questions we had, including on-going maintenance. Couldn't be happier with the doors and installation.
- Bob Stock
Cary, NC
Andy was extremely professional, personable and knowledgeable! Arrived on time, reviewed all options with me and performed service quickly. I would highly recommend Precision Door!
- Kim Smith
Cary, NC
Jon Holbrook measured my garage for an Enduring 200 Door and a LM 8500W Jackshaft Opener with a high lift kit to accommodate a car lift. This involves a custom fabricated set of rails which bring the door to within 3 inches of the ceiling to provide maximum clearance for the car lift. The installers, George and John, did a stellar installation job! Everything fit together perfectly and looks great. I am extremely pleased with the results. I'll send some pictures after the lift is installed.
- Armand Billieux
Cary, NC
Sales man was great, installer was great, less than 1week from start to finish.
- Paul Simis
Product:
Cary, NC
Richard was extremely Professional Answered all our Questions. 5 star customer service.
- Frank Govan
Cary, NC
They stood behind their Warrenty and made necessary repairs in a timely manner.
- Nancy Cinoman
Cary, NC
Evan did a great job fixing the garage door!
- Carlos Lopez
Cary, NC
Jaxon and Johnathan did a great job installing our new garage door. They arrived promptly and worked quickly to get the job done in a timely manner. Jaxon answered all our questions about the new equipment installed and was happy to show us how some of the equipment worked. We were very pleased with the over-all experience and especially the timely response from customer service when ever we called with questions or concerns. We would certainly recommend Precision to others for garage door needs.
- Joe Ghiold
Cary, NC
Andy Maynard was the technician that serviced my garage door. Not only was Mr. Maynard courteous, professional and prompt, but he answered any questions or concerns I had. Highly recommend.
- Richard Makowski
Cary, NC
Great experience. Scott was very patient and knowledgeable. Appreciate coming out on a Saturday and replacing door. Would recommend. Scott and Precision Door for new and repair of garage door operators. *****
- David S.
Cary, NC
It is my great pleasure to recognize the great experience I had dealing with Precision Garage Door Service and Greg the technician who installed a new garage door opener at my home. Greg arrived on schedule, and patiently explained the problem with my garage door opener and the options from which I could choose. He knew what he was doing and went about methodically replacing my old opener with the “Bog Boy” opener. He also helped me install the app to control the opener and the camera. Because of my pleasant experience with Greg, I’m also having Precision install my new door. Thank you Greg and Precision.
- Ram Kumar
Cary, NC
I had a wonderful experience with this service. Scotty was prompt and considerate and I really appreciated how he explained everything to me, it was very helpful. I wish him the best and I will definitely recommend him and Precision to my friends!
- Sueanna A.
Cary, NC
Excellent customer service!!! My garage door broke late on a Friday afternoon. I was able to schedule an appointment for Saturday. The technician showed up on time and was very knowledgeable and was able to fix and service my garage door. I was not able to be at home so had a friend there to meet the technician. The technician called me several times to keep me informed and to review what was being done as well as the cost. Will definitely be using Precision again!!!
- Martha Hardee
Cary, NC
Greg was friendly and efficient. He installed our first motor a few years ago and we did not want anyone else but Greg to do the second. Now we have 2 openers working smoothly.
- Lew Reynolds
Cary, NC
Thanks for the prompt response to our closed garage door situation. Scotty came from out of town not too long after I called your office and fixed our door with a quality spring, that will last for many years. He was very professional and let me know in advance how long it would take to fix the spring. I appreciated working with someone I knew I could trust! Thanks again!
- Lynn Jenkins
Cary, NC
Scotty Johnson did a great job fixing my garage door. He explained everything to me. He was on time, finished quickly at an affordable price!
- Scott Emerson
Cary, NC
Brandon Mills did a fantastic job replacing the garage opener unit at my home! He explained the new features and pricing to me in detail, helped me with the mobile app setup, patiently answered all my questions and was able to get the entire job done quickly. Highly recommend Brandon for his expertise
- Patricia Dlima
Product:
Cary, NC
Fast response and fast knowledgeable fix from Justin
- Bill Mitchell
Product:
Cary, NC
Scotty Johnson came to my home this morning. He called identified himself and was here on time. He explained to me what needed to be done and proceeded to perform the work. He was very professional and courteous. He did an excellent job and I like to give him a four-star rating. I was certainly recommend him again. He's a good representative for precision doors.
- Stan Bouchard
Cary, NC
Exceeded expectations! Call Centre (Bianca) was wonderful and Jon Holbrook, the technician did an excellent job in examining the system, maintenance and advice. Well done! Great employees.
- Cathie Miserandino
Cary, NC
It was nice to have professional discussions with very knowledgeable technician.
- Ryszard Jenc
Product:
Cary, NC
Scotty the technician who came to my home was very thorough and knowledgeable and addressed all my concerns. I was very satisfied with the service provided. I will always use PRECISION DOOR SERVICE for my garage door needs.
- Peter Leverton
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Was told on the phone that a Torsion spring repair would be between $150-$300 all in, but they couldn’t quote the exact price until tech shows up. Oh, and the tech costs $75 to show up, but we credit you if you use us. Classic sunk cost fallacy here. Tech shows up and says the part costs $330. Just wasted $75 for a visit.
- Joe Gatt