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Read what people are saying
about Precision Garage Door in:

Cary, NC

Precision Garage Door of Raleigh
has received 236 reviews, averaging 4.94 Stars:
1 2 3 4 5
Review:

Pleased with Andy’s expertise and explanations. Feel like the tune-up and roller upgrade helps take away noise from my door. Don’t understand why previous garage door installer (different than Precision) did not use premium rollers with our new garage door installation like Andy put in today.

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A Response from: Tim Yeager

Thank you for calling and trusting us with your business! We are pleased to see how happy you are with Andy's work. We appreciate your business and we're always here when you need us.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Great guys. Professional and explained the job they did. We are very happy with their work.

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A Response from: Tim Yeager

We are so happy to hear this, thank you for sharing your experience with us. We appreciate your business and we are here for you anytime you need us!

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Andy was very helpful and was able to identify and correct the problem quickly and easily.

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A Response from: Tim Yeager

Thank you for your business and the five star review. We are so pleased to see that Andy helped take care of your garage door needs. We are always here for you so please don't hesitate to call when needed.

Service Provided:
Garage Door Opener Repair

Review:

Excellent work and excellent advice on what we needed

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A Response from: Tim Yeager

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We appreciate your business and look forward to working with you again when needed.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Gary was excellent. Professional and knowledgeable. He explained my options and we discussed the pro and cons of each. I will definitely use Precision if I have any future garage door problems.

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A Response from: Tim Yeager

Thank you for taking the time to share this positive rating! We will make sure to share this with Gary and let him know to keep up the amazing work. We appreciate your business and we look forward to working with you again when needed.

Service Provided:
Garage Door Opener Repair

Product:
Opener

Review:

Exceeded expectations. Provided and explained options. Motor replaced right away. Great job Scotty.

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A Response from: Tim Yeager

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Yeah, with out even trying to open the door. The quote was $800 for a spring replacement from Precision. So, I just paid the $75 fee and got a quote from Wayne Dalton and they replaced it for $350. I know I live in Cary, but just because I'm well off doesn't mean I'm stupid with my money.

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A Response from: Tim Yeager

We have reviewed your account and the 25 point safety inspection which showed your spring, cable and the door balance all failed inspection. We are certainly glad the technician did not try to open your door with a broken spring as the spring is the counterbalance and the muscle of the door. The technician could be seriously injured in an attempt to do so. We are sorry you felt our price was unfair but to imply that we only quoted you a particular price because of where you live, is completely inaccurate and that is not how we treat customers. We service all of our customers equally no matter what zip code they live in or what their home might make one believe they have in their bank account. As you said, you could go to the manufacturer and get the parts cheaper but unfortunately, we cannot sell parts and install them for the price we buy them for. Thanks for your consideration in using our service.

Service Provided:
Broken Garage Door Spring Repair

Review:

Needed a new garage door opener and spring. Scotty Johnson was right on time when he said he would arrive. Mr. Johnson was professional, extremely knowledgeable and answered any questions and concerns I had. Job was completed as promised and on time. Scotty Johnson is one of the many reasons I will be a customer for life. Highly recommend Precision Door.

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A Response from: Tim Yeager

Thank you so much for taking the time to provide feedback. Scotty is a valued employee and we will share your kind words with him and tell him to keep up the good work. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers. Please don't hesitate to call if we can assist you in the future.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Thank you for your prompt service. Mike was very thorough, knowledgeable, and courteous.

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A Response from: Tim Yeager

Thank you so much for your 5-star review! We will share this with Mike and let him know to keep up the amazing work.

Service Provided:
Garage Door Repair

Review:

Andy is professional and efficient. He arrived at my house on time and diagnosed the problem super fast. He knows very well what he is doing. 100% recommend Precision Door and Andy to anyone who needs their garage door repaired.

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A Response from: Tim Yeager

Thank you so much for your 5-star review and your recommendation! We will share this with Andy and let him know to keep up the amazing work.

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Very helpful

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A Response from: Tim Yeager

Thank you for your business and the five star review!

Service Provided:
Install Garage Doors

Review:

Scotty did an outstanding job to dis my garage door problems. He was totally professional and worked extra hours to get the entire job done

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A Response from: Tim Yeager

Thank you so much for this great 5-star review. Scotty is a valued team member and we love seeing how satisfied you are with the service he provided. We really appreciate your business and are here to help in the future when needed.

Scotty Johnson Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technician: Scotty Johnson
Review:

Provided same day service. Mike was quick and explained the repair to me in detail. Would highly recommend.

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A Response from: Tim Yeager

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Service Provided:
Garage Door Repair

Product:
Springs

Review:

Excellent professionalism and expertise!

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A Response from: Tim Yeager

Thanks for the 5-star review. Our team is thrilled that you’re happy with the service you received. We appreciate your business very much and we are always here if you need help in the future.

Greg Gray Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Greg Gray
Review:

Scotty Johnson is a straight-forward, honest and efficient professional. He knows his stuff and leaves you with a confidence you look for in a service provider. I ask for him personally when we need garage door service!

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A Response from: Tim Yeager

Thank you so much for the kind words, we will certainly pass them on to Scotty. He is a great employee and represents the service that we strive for all of our customers to experience. We appreciate your business very much and please let us know if we can assist you in the future.

Scotty Johnson Service Provided:
Garage Door Opener Repair

Technician: Scotty Johnson
Review:

Awesome service

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A Response from: Tim Yeager

Thank you, we appreciate your business and the five star review!

Service Provided:
Garage Door Opener Repair

Review:

Spring was broken when I went to get out this morning. My technician was out to the house and had my door fixed within 2.5 hours of my call. I highly recommend this company.

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A Response from: Tim Yeager

Thank you so much for your business and recommendation. We are happy that we could take care of your door needs so quickly. If you need help in the future, please let us know.

Scotty Johnson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Scotty Johnson
Review:

Recommended by previous customer. Very glad we chose them!

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A Response from: Tim Yeager

Thank you for selecting us to service your garage door, happy we could help. We appreciate your business and the five star review!

Andy Maynard Service Provided:
Install Garage Doors

Product:
Garage Doors

Technician: Andy Maynard
Review:

Our garage door broke in a unique way late on a Saturday night. We called and within an hour, they arrived and 2 hours later, everything was fixed. Couldn't have asked for more.

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A Response from: Tim Yeager

James, thank you for your business and the review! Glad we could be of assistance and if you need us in the future, please give us a call.

Scotty Johnson Service Provided:
Garage Door Repair

Technician: Scotty Johnson
Review:

Established customer - again very satisfied with replacement of opener. Mike is excellent and always request him as technician.

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A Response from: Tim Yeager

Rick, Thank you for allowing us to do business with you again. We love hearing that Mike provided great service and that you were very satisfied with your experience. Please let us know if we can assist in the future.

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

All around great service. Quick to respond back. Technician (Mike G.) was professional and knowledgeable. And you could tell he really enjoys what he is doing.

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A Response from: Tim Yeager

Raymond, We appreciate your business and the five star review. We are so pleased to hear Mike provided you with great service, he is a fantastic employee. Please let us know if we can help with any of your door needs in the future.

Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Great service! The technician came out same day we called and didn’t force us to buy anything. Fixed what was needed and informed us of things to keep an eye on as our garage door ages. Probably not the cheapest service but fantastic customer service - worth the price for the convenience!

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A Response from: Tim Yeager

Thank you so much for your business, glad we could help take care of your door needs.

Greg Gray Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Greg Gray
Review:

Andy is our “go-to” guy for all garagre door issues. He is professional, has good product knowledge and is friendly. He represents your company very well.

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A Response from: Tim Yeager

Michael, Thank you so much for the kind words about Andy, he is certainly a valued employee! We appreciate your business and the five star review!

Andy Maynard Service Provided:
Garage Door Opener Repair

Technician: Andy Maynard
Review:

Was unsure of how serious our stuck door problems were. Thanks for the rapid response and diagnosis. The door is now working great. We valued your local reputation and were not disappointed. Since the door is fairly old, I may have to replace it in the near future and you will at the top of my list.

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A Response from: Tim Yeager

Thank you for the feedback on your experience. We appreciate your business and look forward to working with you in the future if the need arises.

Andy Maynard Service Provided:
Garage Door Opener Repair

Technician: Andy Maynard
Review:

Our technician was awesome! One of the best customer service experiences I have had.

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A Response from: Tim Yeager

Fantastic to hear, we appreciate your business!

Andy Maynard Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Technician: Andy Maynard
Review:

Great customer service! Technician Andy did a great job overhauling our 14 year old garage door to work like new.

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A Response from: Tim Yeager

Thank you, Andy is great and our customers love him. We appreciate your business. Please let us know if we can help in the future.

Andy Maynard Service Provided:
Garage Door Repair

Technician: Andy Maynard
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Raleigh Area

(919) 500-5059

(919) 500-5059
Durham Area

(919) 407-8491

(919) 407-8491
Cary Area

(919) 389-2489

(919) 389-2489
Chapel Hill Area

(919) 670-2799

(919) 670-2799
Siler City Area

(919) 867-4406

(919) 867-4406
Pittsboro Area

(919) 436-2157

(919) 436-2157
Holly Springs Area

(919) 706-0191

(919) 706-0191
Rocky Mount Area

(252) 300-7018

(252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
207 W Millbrook Road
Suite 205

Raleigh, NC 27609
Precision Garage Door Service of Holly Springs
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540