4.9 1 2 3 4 5 921 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 10

Precision Garage Door

Same-day garage door repair in Durham, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham, NC community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Durham, NC

Serving Durham, NC

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 850 most recent customer reviews

Customers in Durham consistently describe Precision Garage Door of Raleigh as prompt, professional, and highly knowledgeable, with especially strong praise for same-day scheduling, clear explanations, and efficient repairs and installations. Reviewers also frequently mention courteous technicians, smooth communication, and results that leave doors operating quietly, reliably, and with noticeable quality. A smaller but recurring set of reviews highlights fair or transparent pricing and good value, especially when customers receive options without pressure.

What Customers in Your Area Mention Most

Responsiveness (241) Customers frequently praise the company for quick response times, often noting same-day or next-day appointments and prompt follow-up after requests. Professionalism (228) Reviewers consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (215) Customers regularly highlight strong diagnostic skill, technical knowledge, and confident problem-solving on repairs, replacements, and installations. Communication (170) Many reviews mention clear explanations, helpful updates, and technicians who walk customers through options, costs, and next steps. Speed (164) Customers often note that repairs and installations are completed quickly and efficiently, sometimes within an hour or the same day. Service (150) Reviews commonly praise the overall service experience as excellent, helpful, and customer-focused from booking through completion. Friendliness (145) Technicians are frequently described as friendly, personable, pleasant, and kind during both service visits and follow-up conversations. Workmanship (142) Customers repeatedly credit the team with quality repairs and installations that solve the problem cleanly and leave doors working smoothly and quietly. Value (78) Several reviews call out fair, reasonable, or competitive pricing and appreciate getting options without pressure or unnecessary upsells.

Recent Reviews from Durham, NC

Nicole Smith

Google 1 2 3 4 5
Durham, NC 07/21/2025

The service was quick and easy to schedule over the phone and my Technician, Aaron Sweet was friendly, knowledgeable and efficient. This will be my company of choice for any future needs.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the 5-star rating and wonderful words. We appreciate your business, support and feedback. If you have any other questions, please reach out. We are always here for your garage door needs at Precision Garage Door Service. Thanks again!

Service: General repairs & installation

Jimmy Keith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/21/2025

Very professional. Very knowledgeable. And cut straight to the chase by letting me know what to expect. Couldn’t ask for a better person to do my door service repair.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful rating and kind words of feedback. We love to see these and appreciate all the feedback on your visit with our team. If there is anything you would like to share please do so here or reach out to our team at Precision Garage Door Service! Thanks again! Have a lovely week.

Service: Garage Door Opener Repair

Product: Opener

Bob Phillips

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/19/2025

On time...very knowledgable... Gave us options to choose from.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the 5-star rating and wonderful words. We appreciate your business, support and feedback. If you have any other questions, please reach out. We are always here for your garage door needs at Precision Garage Door Service. Thanks again!

Service: Garage Door Opener Install

Product: Garage Door Opener

Myron Chandler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/18/2025

Aaron Sweet came out today and replaced my 20 year old chain drive garage door opener (getting kinda shaky) with a sweet (pun intended), WiFi + camera, super quiet belt drive opener. I think it only took 30-40 minutes. All my expectations were met/exceeded and it has a lifetime warranty.

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the 5-star rating and wonderful words. We appreciate your business, support and feedback. If you have any other questions, please reach out. We are always here for your garage door needs at Precision Garage Door Service. Thanks again!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Norman Blake

Google 1 2 3 4 5
Durham, NC 07/16/2025

Respectful, professional thorough

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review, shout-out and feedback. We appreciate your insight and support! Our Precision Garage Door Service team always appreciates your business. Thank you for taking the time to share today. Have a great rest of your week!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Jesse Byrd

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/16/2025

Richard was excellent! First of all, he was here within two hours on a Monday morning after I called to make the appointment. He was obviously highly knowledgeable and experienced, quickly diagnosing and fixing the issue. In addition to fixing the first door, he went ahead and made an adjustment on our 2nd door, noting that it would eventually have the same problem. We could not have been more pleased! I unequivocally recommend him!

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and rating! We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for you and yours and look forward to being there when you need us again for anything garage doors!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Amanda G.

Google 1 2 3 4 5
Durham, NC 07/15/2025

They got me on their schedule that same day, troubleshooting a problem I was having. John Patton was terrific! He was super friendly and efficient. 10/10

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and shout-out to our Precision Garage Door Service crew. We are grateful to have your feedback, insight and further details on your visit. Thanks for trusting us with your home and your needs. Have a wonderful day and reach out if you have any further garage door concerns!

John Patton

Technician: John Patton

Service: General repairs & installation

Jeanne Browdy

Google 1 2 3 4 5
Durham, NC 07/14/2025

Fixed broken part and performed maintenance in a timely manner.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the shout-out on our crew at Precision Garage Door Service! We love to see these reviews and highlights of your experience. Thanks again! Have a lovely weekend.

Service: General repairs & installation

Darvlyn Mclean

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/14/2025

Scotty Johnson was very professional and knowledgable. He walked us through the process and wee were satified with his installation.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Charlie Pyron

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/14/2025

I have an old wooden garage door to my workshop that needed new springs and cables. Aaron came out on a Friday, took a look at it and gave me a reasonable quote. He returned the following Monday and in an hour my door was opening smoothly. Would highly recommend!

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!

Service: Garage Door Repair

Product: Springs

Derrick Wood

Google 1 2 3 4 5
Durham, NC 07/13/2025

Richard Sanchez arrived promptly, identified the problem(s) effectively and clearly explained the estimate and work recommended. When he left, my garage system was operating perfectly. Initial problem was fixed, others he discovered along the way were remedied, and the garage door runs quieter than ever. My initial call to Precision was a breeze as well. Next day service was offered and I talked with a real person right away.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and shout-out. We value your insight and feedback at Precision Garage Door Service. Thanks for trusting us and choosing us for your garage door needs! Thanks again!

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

Michael Curry

Google 1 2 3 4 5
Durham, NC 07/12/2025

Excellent service. Great personality engaging and answer all questions. Thanks for sending Richard McCann Job well done. Amazing

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and shout-out. We value your insight and feedback at Precision Garage Door Service. Thanks for trusting us and choosing us for your garage door needs! Thanks again!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Jennifer Siegel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/11/2025

Aaron Sweet was exceptionally helpful. He took time to explain to me all of my options, from doing nothing to replacing all of my doors and equipment, with no pressure or sense of an up-sell. I will definitely call this company again.

Response from Ashley Gammon, General Manager Business Owner

We are overjoyed we could be here for you and yours and help with your garage door needs. Thank you so much for sharing and the shout-out on our Precision Garage Door Service team. We value your feedback and appreciate you! Have a lovely evening.

Service: Garage Door Repair

Gary Childers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/11/2025

Scotty did a great job!

Response from Ashley Gammon, General Manager Business Owner

We are overjoyed we could be here for you and yours and help with your garage door needs. Thank you so much for sharing and the shout-out on our Precision Garage Door Service team. We value your feedback and appreciate you! Have a lovely evening.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Kent Kimbrough

Google 1 2 3 4 5
Durham, NC 07/09/2025

Service was timely, the advice was thorough, and the technician was great

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous review and shout-out on our Precision Garage Door Service crew. We are overjoyed we could be of service to you and yours! Have a lovely rest of your day and reach out if you have any garage door needs or questions. Thank you!

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

Pat Clark

Google 1 2 3 4 5
Durham, NC 07/08/2025

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and rating. We appreciate you sharing your experience with our team at Precision Garage Door Service. We value your feedback and insight so feel free to share further details and insight into your visit and experience. Thanks for taking the time to share with us today. Reach out for any further garage door needs, questions or concerns. Thanks again!

Service: General repairs & installation

Lillian Bowser

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/04/2025

The Technician arrived timely and solved the problem at hand. He was courteous and professional. After such a scare yesterday with someone misrepresenting you under another name and misdiagnosed the problem with a price out of range. I immediately called you again. Your technician came, diagnose another issue, and solved it immediately. Thank you for a good reputation and giving me that “peace of mind”.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful shout-out and review. We love to see this and hear feedback! Have a joyous rest of your day and week. Reach out if you need anything. Thanks again!

John Patton

Technician: John Patton

Service: Garage Door Repair

Heather Murphy

Google 1 2 3 4 5
Durham, NC 07/03/2025

Aaron was prompt, polite and fixed the problem quickly! The service was great!

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the glorious 5-star rating and review! We appreciate the honest feedback and wonderful shout-out on our team and your experience. Thanks for sharing with our team at Precision Garage Door Service. Have a wonderful day!

Service: General repairs & installation

Stephanie Nelson

Google 1 2 3 4 5
Durham, NC 07/03/2025

My technician was very patient understanding and knowledgeable! Thank you, Richard Sanchez!!

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the glorious review and shout-out. We appreciate you providing such great detail and feedback on our crew and your experience with us. Our team at Precision Garage Door Service is always here for you and yours! Reach out if you need anything else. Thanks again!

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

Michael Fonner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/03/2025

I was fully satisfied with the service that I received from technician Aaron Sweet who came to my house to inspect a problem with our old garage door. He located the problem right away and explained to me and my wife exactly what was wrong and what needed to be done to fix it. He took his time both inspecting our full garage door and explaining the work that needed to be done. When he worked up our work order he explained all costs and also asked if we qualified for any discounts such as for military or teachers. Aaron did a great job and I would recommend him and Precision based on his work.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the glorious 5-star rating and review! We appreciate the honest feedback and wonderful shout-out on our team and your experience. Thanks for sharing with our team at Precision Garage Door Service. Have a wonderful day!

Service: Garage Door Repair

Product: Garage Doors

James Newton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/02/2025

Aaron Sweet, quickly identified the issue and clearly explained what was needed to fix it. Once the job was complete, he confirmed his diagnosis by showing me the faulty spring from our old equipment. I appreciate his professionalism and thoroughness—thank you for a job well done!

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the glorious 5-star rating and review! We appreciate the honest feedback and wonderful shout-out on our team and your experience. Thanks for sharing with our team at Precision Garage Door Service. Have a wonderful day!

Service: Broken Garage Door Spring Repair

Donna Hitchings

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/28/2025

Excellent service!

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the kind words, shout-out and feedback! We appreciate you sharing with our Precision Garage Door Service team. We are always here for your garage door needs. Thanks for sharing! Have a great week!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Install

Product: Garage Door Opener

Van Anderson

Google 1 2 3 4 5
Durham, NC 06/27/2025

The staff were responsive to my request for information and a price quote for my door. I got several quotes from other companies and Precision gave me the best quote for a quality door and motor. I would highly recommend them to others and will use them for my future garage door needs.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review. Thanks for sharing with us at Precision Garage Door Service and for taking the time to provide feedback. We appreciate it! Have a great weekend!

Jonathan Morales

Door Installer: Jonathan Morales

Service: General repairs & installation

Ilene Farkas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/25/2025

Greg provided timely, friendly, and excellent service on our broken cable and rod. He went above and beyond in several different ways, explaining how to avoid future problems and giving the garage door a full tune-up.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the kind words, shout-out and feedback! We appreciate you sharing with our Precision Garage Door Service team. We are always here for your garage door needs. Thanks for sharing! Have a great week!

Service: Garage Door Opener Repair

Product: Cables

Connie Hoffmann

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/25/2025

Quick service. Technician was very helpful

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the kind words, shout-out and feedback! We appreciate you sharing with our Precision Garage Door Service team. We are always here for your garage door needs. Thanks for sharing! Have a great week!

Service: Garage Door Opener Install

Product: Garage Door Opener

Brian Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/23/2025

Scotty Johnson is an excellent technician! He diagnosed our garage failure, and explained why our second door was in danger of failure as well. He installed our new systems quickly and took the time to ensure that everything was set up and working correctly. Highly recommended!!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Install

Product: Garage Door Opener

kim craig

Google 1 2 3 4 5
Durham, NC 06/22/2025

Response from Ashley Gammon, General Manager Business Owner

Hey! Thanks so much for the rave 5-star rating. We love to see those stars! We truly appreciate you sharing with our Precision Garage Door Service team. For any further garage door needs, please give us a call!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Gene Carlone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/19/2025

Telephone call into the office was answered quickly and courteously with same day schedule for repair. Work was done efficiently, neatly and all new equipment operation explained thoroughly. Top quality all the way around.

Service: Garage Door Opener Install

Product: Garage Door Opener

Katina Hargraves

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 06/18/2025

This company deserves more than five stars!! The level of customer service and professionalism technician, Aaron Sweet, exhibited was outstanding! He was timely, knowledgeable, efficient and so friendly. I highly recommend Precision Garage Door Service of Raleigh!

Service: Garage Door Repair

Cindy Lubbe

Google 1 2 3 4 5
Durham, NC 06/18/2025

Service was wonderful from the time we called for an estimate to ordering and then the install. Friendly staff and care about their customers!

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review! We are very grateful for your kind words, thoughtful insight and overall support. If you have any further questions for our Precision Garage Door Service crew, please reach out! Thanks again.

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502