From Durham, NC Homeowners
Garage Door Repair in Durham, NC - Page 9
Precision Garage Door
Same-day garage door repair in Durham, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Durham, NC
Proudly serving the Durham, NC community with same day service.
Local Garage Door Repair in Durham, NC
Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Durham, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Customers in Durham consistently describe Precision Garage Door of Raleigh as prompt, professional, and highly knowledgeable, with many noting same-day or next-day help, clear explanations, and efficient repairs. Reviews also show strong confidence in the technicians’ ability to diagnose issues accurately, present options without pressure, and complete work quickly and thoroughly. Overall, the feedback points to a dependable garage door service that customers repeatedly recommend for repairs, opener work, spring replacements, and installations.
What Customers in Your Area Mention Most
Recent Reviews from Durham, NC
Barbara
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent job! Charlie and Teddy I don’t have enough words to express my joy Also,Matt your advice and help priceless.Thank you so much
Service: Install Garage Doors
Steven Cutler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Terrific service
Technician: Andy Maynard
Service: Garage Door Repair
Henry Waters
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Andrew did a fantastic job. He is quietly proficient and goes about his work with commendable skill. I know you must consider him to be a valuable team member. We are very happy with the product and happy to be associated with you and with him. Thank you for everything. Hank Waters
Service: Install Garage Doors
Howard Rice
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Jon did our repair. He was polite, efficient, and very knowledgeable. Did a super job. Would highly recommend Jon.
Service: Garage Door Opener Repair
Mary catherine Kurzenski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very well trained and knowledgeable technicians. I have never had a bad experience with any of them. Precision is my go to company for and garage door needs. John was here today. He is a pleasant man and answered all my questions. You can't go wrong with this company!!!
Service: Garage Door Opener Install
Margaret Raeford
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The Technician Scotty was very knowledgeable. He fixed the problem right away. Thank God for Precision!
Technician: Scotty Johnson
Service: Garage Door Repair
Mike Kirkman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great customer service. Tin was very helpful and even arrived ahead of schedule. Awesome job!!
Technician: Tim McRae
Service: Garage Door Opener Repair
Claire Novins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Garage Door is our go-to garage repair company. It’s always easy to schedule an appointment. Our technician this time, Greg, was very professional and courteous. We will definitely be using this company in the future.
Service: Garage Door Repair
Tanwa
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This was my first time using this company. I messed but Percision corrected the problem. Technician Tim McRae was very professional and proactive. Once he observed the damage, he began the work immediately. He assured me everything was going to be ok. Prayerfully I will not mess up again, but if I do I know who to contact. Thanks McRae, excellent job!!!!
Technician: Tim McRae
Service: Garage Door Repair
John Ke
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great job done for garage door repair!
David Guy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Brandon mills was great and professional he fixed my garage door right away. Didn't waste no time he is a great worker he's a Ten **********
Service: Garage Door Opener Install
Danny Kozink
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision because of Sunday availability and previous high ranks. Trevor was great through whole process, timely and efficient! I’d recommend to friends and neighbors without hesitation.
Service: Broken Garage Door Spring Repair
Sally Wooten
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Lost garage door opener and I could successfully program the one I bought. The technician did so in a short time and was very polite.
Technician: Tim McRae
Service: Garage Door Opener Repair
Charles Reed
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Had a very great experience today, led by Richard McCann. Very professional, very knowledgeable...He sought ways to maximize not only my cost financially but also my peace of mind for the repair and longevity of it...I would highly recommend this company and would not hesitate to refer anyone in need of garage repair, installation, etc., to specifically ask for Richard. Thank you for the customer service & prompt handling of my need!
Al Rankin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Have used Precision for more than 10 years. Very happy with the service.
Curtis Richardson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent job and doors work great. They improved the system that lifts the doors so they move smoothly and quietly. Curt Richardson
Service: Install Garage Doors
Jeff Cherny
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Had a broken garage door spring replaced the same day. Jonathan was friendly and professional and did a great job. Many thanks
Service: Broken Garage Door Spring Repair
Product: Springs
John Harward
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The installers did a great job removing the original 55-years old garage door and installing the new one. They were in and out in around 2 1/2 hours. They hauled away the old door and hardware, as well as all packaging of the new. The new door improves the aesthetics of the house and will be much more functional than the old manual and non-insulated door.
Service: Install Garage Doors
Hervey Graham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am very pleased with the installation of our garage doors. I was totally impressed with Luke and his joyful spirit and great personality. He took his time to explain in details the operation of our new doors. Kudos to Luke!!!
Service: Install Garage Doors
Eb Roberts
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Technician was on time and very professional and personal. He provided several options for various levels of repair which were very detailed. His work was performed in a timely and efficient manner . Chose Precision because of ads and review ratings.
Technician: Tim McRae
Service: Broken Garage Door Spring Repair
John Merrill
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Andrew Bentley did a fantastic job on the removal of my old garage door and installation of the new one. Everything looks and works great and he went the extra mile to show me all the features and functions
Service: Install Garage Doors
Product: Garage Doors
Harold Tyndall
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Scott Johnson did a great job. Well pleased. Got the job done the first time. Another satisfied customer.
Tracy Kochis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Jon was very knowledgeable and personable. I would highly recommend Jon and Precision Garage Door Service.
Service: Garage Door Repair
Product: Rollers
Bethany Butti
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
While I appreciate an advance call from a technician telling me how I should just replace the garage door keypad myself and save some money, clearly that isn’t something I felt comfortable doing. Hence why I called you all in the first place. If a customer doesn’t take you up on the offer of just ‘doing it themselves’ the first or second time, it probably doesn’t make sense to state it a third and fourth time; just adding to the frustration. In the end, yes it was fixed the day I called; hence the three stars. But based on this interaction, I would not recommend this company.
Thank you so much for providing feedback about your experience and bringing this to our attention. This isn't something we instruct our technicians to do unless the customer initiates the conversation. We have had a very lengthy conversation with Paul and used this as a teaching example for the rest of the employees. We appreciate you choosing Precision and please know if we can help in the future, we are here for you. You will certainly not have this kind of interaction again with one of our employees.
Service: Garage Door Repair
Product: Remotes / Keypad
James Davis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great job.
Service: Broken Garage Door Spring Repair
Product: Springs
Rufus Reynolds
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Five stars for the service rep. Professional, friendly, and fast. He did a great job. One star for the company. Was not told over the phone that a new garage door keypad to be installed would cost $250. Was also not told that I would get charged $75 just for the service rep showing up. Once he told me $250 I almost turned him away but then he said you're going to get charged $75 just for me showing up. Was told that it has to be a special type of keypad entry system and that I couldn't get one at the store. Would not recommend this company at this time. Very disappointed in their billing practices.
Thank you for your business and feedback. We are glad to see you were happy with the service Trevor provided, but we are sorry to see you weren't happy with the pricing he provided to you. The call center that handles our scheduling is who you spoke with first. They are supposed to advise you of the $75.00 service fee that will be charged if work is not performed, but would be waived if work is performed. This is a standard fee that almost all service companies charge. All of our calls are recorded so we listened. We apologize that she did not inform you of the fee as she should have and we will address that with the call center. The price of the Marantec keypad wasn't discussed on the call at all. The call center wouldn't have had the pricing for that key pad to provide even if you did ask because they aren't at the job site and wouldn't know what to offer you. As you mentioned in the call, a generic keypad will not work for your motor. We have to specifically order Marantec items to keep in stock to service customers like yourself who have that particular opener. Again, we are sorry you're unhappy with the price and if you would like to discuss further, please call and speak with our service manager.
Service: Garage Door Opener Install
Product: Remotes / Keypad
Gretchen Castorina
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Hi we needed serious help with our garage door motor as we had a car trapped inside and wouldn’t open or close. Tim came and rescued us quickly and installed all the new fixings plus more. Very grateful!
Stephen Rigsbee
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very satisfied with the technician
Service: Garage Door Repair
Product: Belt Drive Garage Door Opener
Marcia Morey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt, excellent quality service
Service: Garage Door Repair
Product: Springs
Joseph Slavik
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Found the service tech to be excellent ( Paul). Did all the work in about 40 minutes and showed me how to service the door as well. He’s a star with your group. Thank you
Service: Garage Door Repair
