4.9 1 2 3 4 5 921 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 9

Precision Garage Door

Same-day garage door repair in Durham, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham, NC community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Durham, NC

Serving Durham, NC

and surrounding communities

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What Customers are Saying

Summary based on the 850 most recent customer reviews

Customers in Durham consistently describe Precision Garage Door of Raleigh as prompt, professional, and highly knowledgeable, with especially strong praise for same-day scheduling, clear explanations, and efficient repairs and installations. Reviewers also frequently mention courteous technicians, smooth communication, and results that leave doors operating quietly, reliably, and with noticeable quality. A smaller but recurring set of reviews highlights fair or transparent pricing and good value, especially when customers receive options without pressure.

What Customers in Your Area Mention Most

Responsiveness (241) Customers frequently praise the company for quick response times, often noting same-day or next-day appointments and prompt follow-up after requests. Professionalism (228) Reviewers consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (215) Customers regularly highlight strong diagnostic skill, technical knowledge, and confident problem-solving on repairs, replacements, and installations. Communication (170) Many reviews mention clear explanations, helpful updates, and technicians who walk customers through options, costs, and next steps. Speed (164) Customers often note that repairs and installations are completed quickly and efficiently, sometimes within an hour or the same day. Service (150) Reviews commonly praise the overall service experience as excellent, helpful, and customer-focused from booking through completion. Friendliness (145) Technicians are frequently described as friendly, personable, pleasant, and kind during both service visits and follow-up conversations. Workmanship (142) Customers repeatedly credit the team with quality repairs and installations that solve the problem cleanly and leave doors working smoothly and quietly. Value (78) Several reviews call out fair, reasonable, or competitive pricing and appreciate getting options without pressure or unnecessary upsells.

Recent Reviews from Durham, NC

Sandy S

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 09/04/2025

John Patton was fast, knowledgeable, and efficient! Great same day service!

Response from Ashley Gammon, General Manager Business Owner

We love to see those fabulous stars of support, the 5 stars mean a lot! Thank you for taking time to share with our Precision Garage Door Service crew. We are always here for you and yours! Have a wonderful rest of your week. Reach out for any further garage door needs, questions or concerns. Thanks again!

John Patton

Technician: John Patton

Service: Broken Garage Door Spring Repair

Lori Flowers

Google 1 2 3 4 5
Durham, NC 09/04/2025

I had an outstanding experience with Precision Garage Doors! John was friendly, professional, and very knowledgeable. He made me feel confident about my decisions and took the time to answer all of my questions. Jonathan and Camden were also excellent. The installation was completed with great care, and Jonathan made sure everything was operating smoothly. He explained proper use and maintenance, which I really appreciated. Their professionalism and respect for my home did not go unnoticed. It’s rare to find a company with such a well-rounded team that combines skill, knowledge, and genuine customer service with a personal touch, and I highly recommend them to anyone in need of reliable, professional garage door service.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the kind words, thoughtful feedback and insight into your visit. We appreciate you sharing with our Precision Garage Door Service team. Thanks again! Have a great (almost) weekend.

Jonathan Morales

Door Installer: Jonathan Morales

Service: Garage door consultation,General repairs & installation

Terry Jones

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 09/01/2025

Garage door motor burned out. Called Precision and a tech was immediately dispatched ( early in the 4 hour window ) Replaced the motor and gave technical instructions Great service.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!

Service: Garage Door Opener Repair

Product: Opener

Anna Russell

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/30/2025

I’m very pleased with the service on my garage door! The online appointment process is convenient in choosing a time that meets your individual schedule. Richard McCann was very knowledgeable and diagnosed an issue with my door as well as reprogrammed the key pad and a new door opener. Richard was able to make the repair to my door in an hour. I would definitely recommend Precision Garage Door service!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review, shout-out and rating! We appreciate you sharing and providing feedback and clear insight into your experience with our Precision Garage Door Service team. We are loving hearing your kind words and shout-out! Thanks so much!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Springs

Lara Duffney

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/29/2025

Fast appointment availability and excellent customer service. Aaron was great - very patient and took his time to explain what we needed. Very happy to have our problem solved so quickly, especially on a holiday weekend!

Response from Ashley Gammon, General Manager Business Owner

Thank you for the glorious review! We appreciate your shout-out and wonderfully kind words. We appreciate your business, support and feedback on your experience with our Precision Garage Door Service team! Wonderful to see and hear! Reach out if you need anything else. Have a wonderful holiday weekend!

Service: Broken Garage Door Spring Repair

Product: Springs

Michael Kahl

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/28/2025

Brian is a great representative of Precision Garage Door of Raleigh; tremendously knowledgeable and efficient in resolving issues. Would rate him 6 starts if possible.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the glorious review, shout-out and fabulous feedback. We appreciate your wonderful shout-out to our Precision Garage Door Service team and for providing a clear and detailed account of your experience with our team. We're always here for you and yours. Thanks again, have a lovely day!

Service: Garage Door Repair

Mary Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/27/2025

This company provides exceptional service from the beginning to the end. The service technician, Mr. Page Ellison, was friendly, professional, and very knowledgeable. Mr. Page took the time to give us options and explaining each of them to us. I would highly recommend Precision to all of my friends and family.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the glorious review, shout-out and fabulous feedback. We appreciate your wonderful shout-out to our Precision Garage Door Service team and for providing a clear and detailed account of your experience with our team. We're always here for you and yours. Thanks again, have a lovely day!

Page Ellison

Door Estimator: Page Ellison

Service: Garage Door Repair

Ale Landa

Google 1 2 3 4 5
Durham, NC 08/27/2025

Aaron Bean was excellent!! Great customer service! Replaced the springs and parts needed to get my door going right away!! Would reach back if ever need anything again!!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the shout-out! Your review and feedback means a lot to us at Precision Garage Door Service. Thanks for sharing, supporting and choosing us for your garage door needs. Have a wonderful day and week. Reach out with any questions or concerns!

Service: General repairs & installation

Yolanda Williams

Google 1 2 3 4 5
Durham, NC 08/26/2025

Aaron was such a joy. He was very professional and taught me how to lubricate my garage door myself twice a year. He got rid of the squeaky noise and did maintenance on the garage door. He did a great job educating me on the care of my garage!! I highly recommend him!!

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the glorious review and shout-out. We appreciate you sharing with our Precision Garage Door Service team and providing a wonderfully detailed review for our team. We're always here for you and yours and are more than happy to help you with your garage door needs. Reach out again if you have any further questions. Have a great day!

Service: General repairs & installation

Dwayne Eanes

Google 1 2 3 4 5
Durham, NC 08/26/2025

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the glorious rating and support. We appreciate you sharing with our Precision Garage Door Service team and if you have further feedback, feel free to share that here in the review or directly with our crew. We're always here for you and yours and are more than happy to help you with your garage door needs. Reach out again if you have any further questions. Have a great day!

Service: General repairs & installation

Debra Jackson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/26/2025

Scotty was on time, professional, and replaced our garage keypad.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the glorious review and feedback. Our Precision Garage Door Service team is always here for you and yours! Thanks for the feedback, insight and support here. We value you! Have a great day.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Rich McFetridge

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/25/2025

My experience with Precision Garage Door Service was great, from the initial phone contact to the interaction with Technician Garrett Yeager. Garrett was extremely knowledgeable, professional and an excellent company representative. If the need ever arises again, I will absolutely use Precision Garage Door Service. I highly recommend them!

Response from Ashley Gammon, General Manager Business Owner

Hello there! Thank you for the fabulous review and shout-out on our Precision Garage Door Service team. We are overjoyed to hear that your experience was a great one! Let us know if there are ever any further concerns or questions on your garage door. We're always here for you and yours. Have a great week!

Service: Broken Garage Door Spring Repair

Angela P.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/22/2025

I had an excellent experience with Precision Doors. The technician was professional & knowledgeable. He explained the problem very clearly & provided recommendations without pressuring me to choose the most expensive repair option. I will definitely contact Precision Doors with any future garage door needs.

Response from Ashley Gammon, General Manager Business Owner

Hello there! Thank you for the fabulous review and shout-out on our Precision Garage Door Service team. We are overjoyed to hear that your experience was a great one! Let us know if there are ever any further concerns or questions on your garage door. We're always here for you and yours. Have a great week!

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Product: Rollers

Bob Wines

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/22/2025

Scotty Johnson is an amazing, knowledgeable technician. Arrived when he said he would, fixed the problem and explained the entire process to me in a way that I could understand. I highly recommend him.

Response from Ashley Gammon, General Manager Business Owner

Hello there! Thank you for the fabulous review and shout-out on our Precision Garage Door Service team. We are overjoyed to hear that your experience was a great one! Let us know if there are ever any further concerns or questions on your garage door. We're always here for you and yours. Have a great week!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

Bryan Galloway

Google 1 2 3 4 5
Durham, NC 08/20/2025

Aaron Bean provided excellent service. He clearly explained the necessary repairs and associated costs upfront, ensuring transparency throughout the process. The work was completed promptly and efficiently, and he took the time to walk me through everything he had done. I appreciated his professionalism and clear communication.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous rating! We love to see a review like this. Please feel free to reach out to our team at Precision Garage Door Service for any further garage door concerns or needs. We are always here for you and yours! Have a wonderful day and weekend that is so near!

Service: General repairs & installation

Robert Cronauer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/19/2025

This company is our "go to" for anything to do with our garage door. They are professional, on time and excellent service. All of the techs that we've had over the years are knowledgeable and great representatives.

Response from Ashley Gammon, General Manager Business Owner

Hello there! Thank you for the fabulous review and shout-out on our Precision Garage Door Service team. We are overjoyed to hear that your experience was a great one! Let us know if there are ever any further concerns or questions on your garage door. We're always here for you and yours. Have a great week!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Russell W Johnson

Google 1 2 3 4 5
Durham, NC 08/14/2025

Technician did a great job and was very professional and friendly

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the glorious review and shout-out. We appreciate you more than you know and are always here for your garage door needs. Thanks for taking the time to support our crew at Precision Garage Door Service. Have a lovely day!

Service: General repairs & installation

A.C. Robbins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/14/2025

Aaron was the epitome of professionalism. He was courteous and knowledgeable. We appreciated his taking time to review the procedure for resetting the time clock. Highly recommend Aaron and Precision Garage Door.

Service: Garage Door Repair

Kenneth Siegal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/14/2025

Scotty Johnson did an absolutely fabulous job. He completely redid our garage door in all important areas. I would recommend him in a second. Truly wonderful. Thank him very very much.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the wonderful words, review and thoughtful feedback! Have a great week and reach out if you have any further garage door needs or concerns. We're always here for you at Precision Garage Door Service! Thanks again.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Opener Repair

James Gaddy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/12/2025

Hello John was helpful, Incredible, Pleasant and well informed about the products. I will give final results when the product is complete. Thank

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the fabulous review and stars! We appreciate you sharing with our team. We always love to hear the details on your experience. We are always here for you and yours at Precision Garage Door Service. Thanks again and reach out for any further garage door needs!

John Lefevre

Door Estimator: John Lefevre

Service: Install Garage Doors

Anne Finch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/11/2025

Garage Door Precision Service is an Outstanding company. They are prompt in responding. The technician was pleasant and clearly explained the problem. He was most knowledgeable and highly efficient. I would rate the employee and the company a 5 Star Plus!

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and shout-out. We appreciate you sharing with our Precision Garage Door Service crew. We are always here for your garage door needs! Thanks for supporting and sharing. Have a great week!

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Springs

K. Freelon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/08/2025

Fast, professional, knowledgeable!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.

Service: Garage Door Opener Install

Product: Garage Door Opener

Catherine Ashe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/06/2025

Always excellent service. Thank you

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.

Service: Garage Door Opener Repair

richard beal

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 08/04/2025

Called at 9 am and scheduled an appointment to reprogram a new remote for two garage doors for between 2 and 4 pm. At 10:45 Aaron Sweet called and stated he was in the area and could be at my house in 4 minutes. He arrived and programmed both garage doors, was paid and left my house by 11:02. Very please with this quick and professional service.

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the 5-star rating and kind shout-out. We are grateful for your business and support here at Precision Garage Door Service. Thanks for supporting our business and sharing! Have a great weekend.

Service: Garage Door Opener Repair

Richard Dansky

Google 1 2 3 4 5
Durham, NC 07/29/2025

Fast, efficient, friendly, considerate, and reasonable. Could not have asked for a better repair experience or technician.

Response from Ashley Gammon, General Manager Business Owner

Hi! We are truly thankful for you and your support. Your review means a lot to our team so thank you for sharing. Have a wonderful evening and always reach out if you have any further garage door needs, concerns or questions. We're always here for you at Precision Garage Door Service. Thanks again!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Scott Weiner

Google 1 2 3 4 5
Durham, NC 07/29/2025

Very professional and helpful

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the joyous shout-out and feedback. We love to see this and hear it! Thanks for choosing us for your garage door needs at Precision Garage Door Service. Have a wonderful week!

Service: General repairs & installation

Sherman Madden

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/24/2025

Our Technician, Aaron Bean, did a great job explaining several options that would meet our needs so we could make an informed decision. The installation was efficient and without problems or delays. I highly recommend Precision Garage Door Service and Technician, Aaron Bean for any garage door repair, replacement or tune up needs.

Response from Ashley Gammon, General Manager Business Owner

Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Jed Cagas

Google 1 2 3 4 5
Durham, NC 07/24/2025

Aaron was friendly and straightforward with the options for service

Response from Ashley Gammon, General Manager Business Owner

Hello there, thank you for the fabulous review, shout-out and kind rating! We truly love to see this feedback. Our Precision Garage Door Service team loves being able to share feedback with our internal team, so we appreciate hearing this! Have a wonderful day and reach out for anything else you may need. Thank you!

Service: General repairs & installation

Sue C.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/23/2025

Aaron Sweet was great and knows his stuff. He explained everything thoroughly and replaced the parts quickly. We now have a much quieter garage door! Also: Online booking was fast and easy, and Aaron called to let me know when he was en route.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and 5-stars! We appreciate you taking the time to share with us at Precision Garage Door Service. Our crew loves to hear feedback and insight into your visit so this is always welcomed and appreciated. Have a fabulous rest of your week, reach out if you need any garage door help!

Service: Garage Door Repair

Product: Rollers

Robert Wilson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 07/23/2025

Was originally looking for a checkup on the garage system. 12 years and no real maintenance or issues. Aaron was outstanding. He provided detailed information on our system and where we could start to experience life span issues. He provided recommendations (opener, torsion conversion and a tuneup). We chose the torsion conversion and his work along with the upgraded parts have been a true changer on our garage operation. Hope to look forward to additional service as we look at possible opener(motor) replacement.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and 5-stars! We appreciate you taking the time to share with us at Precision Garage Door Service. Our crew loves to hear feedback and insight into your visit so this is always welcomed and appreciated. Have a fabulous rest of your week, reach out if you need any garage door help!

Service: Garage Door Repair

Product: Springs

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
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Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
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Office: (919) 367-3784
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Ste 2H2

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Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
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Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

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Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502