4.9 1 2 3 4 5 921 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 12

Precision Garage Door

Same-day garage door repair in Durham, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham, NC community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Durham, NC

Serving Durham, NC

and surrounding communities

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What Customers are Saying

Summary based on the 850 most recent customer reviews

Customers in Durham consistently describe Precision Garage Door of Raleigh as prompt, professional, and highly knowledgeable, with especially strong praise for same-day scheduling, clear explanations, and efficient repairs and installations. Reviewers also frequently mention courteous technicians, smooth communication, and results that leave doors operating quietly, reliably, and with noticeable quality. A smaller but recurring set of reviews highlights fair or transparent pricing and good value, especially when customers receive options without pressure.

What Customers in Your Area Mention Most

Responsiveness (241) Customers frequently praise the company for quick response times, often noting same-day or next-day appointments and prompt follow-up after requests. Professionalism (228) Reviewers consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (215) Customers regularly highlight strong diagnostic skill, technical knowledge, and confident problem-solving on repairs, replacements, and installations. Communication (170) Many reviews mention clear explanations, helpful updates, and technicians who walk customers through options, costs, and next steps. Speed (164) Customers often note that repairs and installations are completed quickly and efficiently, sometimes within an hour or the same day. Service (150) Reviews commonly praise the overall service experience as excellent, helpful, and customer-focused from booking through completion. Friendliness (145) Technicians are frequently described as friendly, personable, pleasant, and kind during both service visits and follow-up conversations. Workmanship (142) Customers repeatedly credit the team with quality repairs and installations that solve the problem cleanly and leave doors working smoothly and quietly. Value (78) Several reviews call out fair, reasonable, or competitive pricing and appreciate getting options without pressure or unnecessary upsells.

Recent Reviews from Durham, NC

Pam Wheeler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 04/04/2025

Aaron Sweet was extremely courteous And professionaland I was so grateful he could come and fix the door of the day that it broke. I will definitely recommend precision garage door repair to my friends

Service: Garage Door Repair

Robert Vandewoestine

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 04/02/2025

Precision Door responded very quickly to my request for service. Scott recommended new rollers and adjustment to fix the noise problem. This was done very efficiently with parts he had on his truck and for a reasonable price. The problem was solved and I am quite happy with the service.

Scotty Johnson

Technician: Scotty Johnson

Service: Garage Door Repair

Product: Rollers

N. Vanhorne

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/28/2025

I would have given Precision five stars but I felt like I was oversold on services I didn't need. I'm too nice, a sucker even, and don't push back when I need to. I was having some noise coming from my garage door and all it needed was a new bracket ($35). I was informed by the technician that I needed a new weather seal ($255) and talked into a "tune up" ($150). The prices "may" be fair but I didn't really need either. I know they train their guys to oversell stuff but don't be greedy and go overboard. I would recommend Precision to my friends and family. They have high quality materials and knowledgeable service technicians. But I would be sure to tell them to watch what they try to sell you.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Repair

Patrick Kurz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/26/2025

Outstanding service and technicians, highly recommend.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

Product: Springs

Joan Nelson

Google 1 2 3 4 5
Durham, NC 03/21/2025

Aaron was friendly, informative and efficient. I truly appreciate the support he gave me today. The materials appear top notch and I trust will last me for years to come!

Response from Ashley Gammon, General Manager Business Owner

Hey there! Thank you for your kind review and thoughtful feedback. We love to see your review and hear your thoughts. We appreciate your business and support! Have a great weekend.

Service: General repairs & installation

Alisa Cash

Google 1 2 3 4 5
Durham, NC 03/19/2025

Scotty was prompt, explained my issue and options in a clear manner, and efficiently resolved my problem. While unplanned repairs are never welcome, Scotty made the experience a good one.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the wonderful review and shout-out! Your feedback and insight means a lot to our crew at Precision Garage Door Service. Thanks for supporting our team and our business!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Joe Palladino

Google 1 2 3 4 5
Durham, NC 03/19/2025

Precision Garage Door Service has been servicing my garage doors needs ever since my wife and I built our home back In 2004. Their texts are the best, very knowledgeable and take the time to explain everything In terms that you can understand what they are talking about. If you call,ask for SCOTTY JOHNSON, He Is friendly and knows what he Is talking about. He really makes you feel like you called the right company. Precision Garage Door Service. You won’t be dissappointed.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the wonderful review and shout-out! Your feedback and insight mean a lot to our crew at Precision Garage Door Service. Thanks for supporting our team and our business!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Linda Hamlett

Google 1 2 3 4 5
Durham, NC 03/12/2025

Scotty came out and answered all our questions about our garage doors. He was professional and Knowledgeable. Very pleased with his service.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the fabulous review and shout-out. We're grateful that you shared your feedback with us at Precision Garage Door Service today! Have a wonderful rest of your day.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Marc Noël

Google 1 2 3 4 5
Durham, NC 03/10/2025

Excellent advice by Garrett and great installation by Jackson.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous review and shout-out. We appreciate your business and support! Have a great day!

Connor Fisher

Door Installer: Connor Fisher

Service: General repairs & installation

David Harrington

Google 1 2 3 4 5
Durham, NC 03/08/2025

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous rating! We appreciate your business and support. If you'd like to share more details, please feel free to do so or reach out to us directly. Thanks again! Have a great day!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Julian Couch

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/07/2025

I have used Precision in the past and was impressed by the work and professionalism of the technician. The service preformed today was also profession and the tech pinpointed the problem right away. What I thought was going to a bank account buster was actually a simple fix. He didn't try to hood wink me into buying something or doing work that wasn't needed. I'll be sure to recommend this company to my friends because of its professionalism and honesty.

Response from Ashley Gammon, General Manager Business Owner

Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!

Richard McCann

Technician: Richard McCann

Service: Garage Door Repair

John Zatti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 03/04/2025

Your staff was helpful and nice. We have used this group since 2017 and were always happy with the results.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the fabulous review. We appreciate your business and shout-out here. Thank you for trusting us with your garage door needs! Have a great week.

Service: Garage Door Opener Install

Product: Belt Drive Garage Door Opener

Ralph Parker

Google 1 2 3 4 5
Durham, NC 02/25/2025

Response from Ashley Gammon, General Manager Business Owner

Thank you for the wonderful 5-star rating. We love to see those stars. Have a great week ahead and reach out if you need anything from our Precision Garage Door Service team!

Evan Kopel

Technician: Evan Kopel

Service: General repairs & installation

Robert Harrison

Google 1 2 3 4 5
Durham, NC 02/24/2025

RIchard arrived on time, was very well-informed, professional, pleasant, efficient, and solved all of our problems.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the wonderful 5-star review and rating. We love to hear from you. Have a great week ahead and reach out if you need anything from our Precision Garage Door Service team!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Darrell Shiera

Google 1 2 3 4 5
Durham, NC 02/23/2025

The team arrived on time, were very professional and got the job done quickly. I will have them back to service another garage door soon.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the wonderful review! We appreciate your honest feedback. Have a great week ahead and reach out if you need anything from our Precision Garage Door Service team!

Service: General repairs & installation

Brenda Alexander

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/22/2025

Evans was the best. He took care of all of our needs, was polite and very friendly. Thanks Evan

Response from Ashley Gammon, General Manager Business Owner

Hey there! Thank you for the wonderful review and rating. We value your feedback and appreciate your business. We are thrilled we could be of service. Reach out if you need anything else! Thanks!

Evan Kopel

Technician: Evan Kopel

Service: Garage Door Repair

Product: Garage Doors

Katy Patton

Google 1 2 3 4 5
Durham, NC 02/19/2025

Prompt response and got same-day service. Friendly technician who fixed the issue and gave us good maintenance tips.

Response from Ashley Gammon, General Manager Business Owner

Hey there! Thank you for the wonderful review and the 5-stars. We appreciate it! Have a great day!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Greg Ingram

Google 1 2 3 4 5
Durham, NC 02/12/2025

Scotty and Ricky were great, they were quick and efficient, they came in, got me a quote in just a few minutes, and just a few minutes later I was on the schedule to get my garage door replaced. And the pricing is very reasonable as well I was expecting for it to come up higher

Response from Ashley Gammon, General Manager Business Owner

Hey there! Thank you for your kind words and feedback. We are overjoyed that you had a fabulous experience. Thanks for sharing with our Precision Garage Door Service team. Have a great day!

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

Isaac "Ike" Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/12/2025

The technician arrived on time. He had the needed parts on the truck and fixed the problem quickly. He was courteous and knew what he was doing.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the wonderful review! We appreciate the kind words and honest feedback. We truly appreciate you taking the time to share your experience with us. Have a great rest of your day!

Service: Garage Door Opener Install

Product: Garage Door Opener

Adah Spiegel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/11/2025

Richard did a great job demonstrating professionalism and excellent communication skills. He knew what needed to be done to repair my garage and did it in a timely manner. He clearly explained what had happened, why and how he could repair it. He even offered me the senior discount when I didn’t know Precision Garage offered one. It was a nice discount!

Response from Ashley Gammon, General Manager Business Owner

Hi Adah! Thank you for the wonderful review. We appreciate those wonderfully kind words, honest feedback and shout-out on our crew. Thanks for sharing! have a great rest of your day.

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Alexandria Justice

Google 1 2 3 4 5
Durham, NC 02/10/2025

We had an issue with our garage. I called to make an appointment and they were a quick to answer and quick to get us on the schedule the next day! They were supposed to be here between 12-4 and they ended up being ahead of schedule and were able to come early! Scott and Ricky were quick and efficient as well as very detailed at the work they were going to be performing! Scott and Ricky were very knowledgeable and I am appreciative of their work. Highly recommend!

Response from Ashley Gammon, General Manager Business Owner

Hey there, thank you for the wonderful review! We appreciate your feedback and kind words on your visit. We love to hear it. Thanks for taking the time to share. Have a great week!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Greg Ulmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 02/10/2025

Scotty and Ricky were exceptionally friendly and professional in their efficient repair of the broken spring on my two-car garage door system. The repair process took approximately one hour. They were also courteous enough to provide comprehensive explanations and address all my question, including potential/future options for my garage door system. I highly recommend their services.

Response from Ashley Gammon, General Manager Business Owner

Greg, We are grateful for this thoughtful and detailed review of your experience with the team at Precision Garage Door. Our team strives to provide outstanding service to every customer they meet, Scotty and Ricky will be so delighted to get your feedback. Thank you for choosing Precision Garage Door for all your garage door needs! Sincerely,

Scotty Johnson

Technician: Scotty Johnson

Service: Broken Garage Door Spring Repair

Product: Springs

Darrell mangum

Google 1 2 3 4 5
Durham, NC 02/06/2025

Richard McCann the technician who came out to diagnose my garbage door issue was very professional and informative. After his inspection, he installed a conversation spring system. He had me back up and running before my 94 year old mother -in-law came home from adult daycare.

Response from Ashley Gammon, General Manager Business Owner

Darrell, thank you for the great review! We appreciate your kind words and feedback. Have a great weekend!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Penny Hatch

Google 1 2 3 4 5
Durham, NC 01/30/2025

Scotty was amazing. He is extremely knowledgeable about the equipment with precision Garage door. Not only was he professional, but very personable when talking with me and walking me through all the equipment and making sure that everything worked as it should. I would recommend Scotty and precision door for all of your garage door needs. They were very quick to install everything and very responsive to my questions. Thank you, Scotty and precision Garage door I will be sure to recommend you to all my family and friends.

Response from Ashley Gammon, General Manager Business Owner

Hi there! Thank you for the fabulous 5-star review and great feedback. We are overjoyed to see this. Thanks for taking the time to share with our Precision Garage Door Service team. Have a great weekend!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Jessica Landry

Google 1 2 3 4 5
Durham, NC 01/29/2025

We had a great experience with Precision Garage Doors. Our garage door broke in a way that can only be described as total catastrophic failure. I was able to schedule an appointment quickly and easily online for the next morning. Our technician, Aaron Sweet, was amazing. He knew his stuff and walked me through the repair. The price was reasonable for all the parts and labor. The garage door runs perfectly now and it's even quieter than it was before. It was a great experience!

Response from Ashley Gammon, General Manager Business Owner

Melissa, We thank you for sharing your experience with Precision Garage Door. We understand garage door breakdowns are inconvenient and not a fun issue for homeowners to deal with. We are so happy to hear that Aaron was able to address your concerns. We're here to serve you anytime. Sincerely, Stephanie Thompson Precision Garage Door of Raleigh

Service: General repairs & installation

Eric Mlcoch

Google 1 2 3 4 5
Durham, NC 01/25/2025

Incredible service and responsiveness from Precision Garage Door! I highly recommend their team as the experience and professionalism is second to none. Ask for Scotty, top notch technician with extensive knowledge!

Response from Ashley Gammon, General Manager Business Owner

Eric, We couldn't be more pleased with your feedback. Thanks so much for taking the time to review our services. Warm regards, Stephanie Thompson Precision Garage Door of Raleigh

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Brian Gold

Google 1 2 3 4 5
Durham, NC 01/24/2025

Andy was extremely professional, knowledgeable and helpful! Our experience was so good we will definitely recommend precision to all of our friends and neighbors.

Response from Ashley Gammon, General Manager Business Owner

Dear Brian, Thank you so much for sharing your feedback. Your honest assessment of your experience with us is greatly valued. I'm glad to hear that our service was up to par, and I appreciate the kind words. At Precision Garage Door, we strive to make sure every customer feels safe and satisfied with our service. I will gladly pass along your feedback to the rest of the team. Regards, Stephanie Thompson Precision Garage Door of Raleigh

Service: General repairs & installation

Pam Dardess

Google 1 2 3 4 5
Durham, NC 01/21/2025

Our garage door failed on Monday and they were able to get somebody out first thing Tuesday morning. Garrett was fantastic, patient with questions, friendly and accommodating. We have used Precision for repairs before; due to the age of the door we chose a new door this time. Garrett provided a clear overview of options - would highly recommend.

Response from Ashley Gammon, General Manager Business Owner

Dear Pam, We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us, and we can’t wait to see you again when we install your gorgeous new door! Regards, Stephanie Thompson Precision Garage Door of Raleigh

Service: General repairs & installation

Kim Sampson

Google 1 2 3 4 5
Durham, NC 01/20/2025

Richard McCann from Precision was fantastic! He immediately diagnosed the issue with our garage door and fixed it. He was professional and courteous, and we have confidence in his work. Highly recommend.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5-star review, Kim! We appreciate you taking the time to tell us about your experience with Richard and the Precision Garage Door team, and we're so glad it was a positive one. Your feedback means a lot to us! Kind regards, Donya S Precision Garage Door Service of Raleigh (Morrisville)

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Drew Boster

Google 1 2 3 4 5
Durham, NC 01/19/2025

Response from Ashley Gammon, General Manager Business Owner

We can’t wait to share your 5-star review with our team, Drew. They’ll be thrilled! Warm regards, Donya S Precision Garage Door Service of Raleigh (Morrisville)

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Ready to Experience 5-Star Service?

Join your Durham neighbors and let our experts take care of your garage door.

Raleigh Area (919) 500-5059
Durham Area (919) 407-8491
Cary Area (919) 389-2489
Chapel Hill Area (919) 670-2799
Siler City Area (919) 867-4406
Pittsboro Area (919) 436-2157
Holly Springs Area (919) 706-0191
Rocky Mount Area (252) 300-7018
Precision Garage Door Service
Office: (919) 500-5160
300 Dominion Drive
Suite 201

Morrisville, NC 27560
Precision Garage Door Service
Office: (919) 874-1012
1426 Wall Road
Wake Forest, NC 27587
Precision Garage Door Service of Raleigh
Office: (919) 367-3784
4312 Wake Forest Rd.
Ste 2H2

Raleigh, NC 27609
Precision Garage Door Service
Office: 919-205-3921
411 East Broad Street
Unit B

Fuquay-Varina, NC 27526
Precision Garage Door Service
Office: 919-355-9492
3325 Durham-Chapel Hill Blvd
Suite 220A

Durham, NC 27707
Precision Garage Door Service
Office: 919-626-3379
800 W Williams St
Suite 231M

Apex, NC 27502