4.9 1 2 3 4 5 921 Reviews

From Durham, NC Homeowners

Garage Door Repair in Durham, NC - Page 7

Precision Garage Door

Same-day garage door repair in Durham, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.

Garage Door Repair in Durham, NC FREE Service Call Over $250 With Any Repair

Serving Durham, NC

Proudly serving the Durham, NC community with same day service.

Service truck

Local Garage Door Repair in Durham, NC

Precision Garage Door of Raleigh, NC provides same-day garage door repair in Durham, NC, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Durham, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door for service in and around Durham and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Durham, NC

Serving Durham, NC

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 850 most recent customer reviews

Customers in Durham consistently describe Precision Garage Door of Raleigh as prompt, professional, and highly knowledgeable, with especially strong praise for same-day scheduling, clear explanations, and efficient repairs and installations. Reviewers also frequently mention courteous technicians, smooth communication, and results that leave doors operating quietly, reliably, and with noticeable quality. A smaller but recurring set of reviews highlights fair or transparent pricing and good value, especially when customers receive options without pressure.

What Customers in Your Area Mention Most

Responsiveness (241) Customers frequently praise the company for quick response times, often noting same-day or next-day appointments and prompt follow-up after requests. Professionalism (228) Reviewers consistently describe the technicians as professional, courteous, respectful, and easy to work with. Expertise (215) Customers regularly highlight strong diagnostic skill, technical knowledge, and confident problem-solving on repairs, replacements, and installations. Communication (170) Many reviews mention clear explanations, helpful updates, and technicians who walk customers through options, costs, and next steps. Speed (164) Customers often note that repairs and installations are completed quickly and efficiently, sometimes within an hour or the same day. Service (150) Reviews commonly praise the overall service experience as excellent, helpful, and customer-focused from booking through completion. Friendliness (145) Technicians are frequently described as friendly, personable, pleasant, and kind during both service visits and follow-up conversations. Workmanship (142) Customers repeatedly credit the team with quality repairs and installations that solve the problem cleanly and leave doors working smoothly and quietly. Value (78) Several reviews call out fair, reasonable, or competitive pricing and appreciate getting options without pressure or unnecessary upsells.

Recent Reviews from Durham, NC

David Weil

Google 1 2 3 4 5
Durham, NC 12/15/2025

We needed an emergency repair on our broken garage door. We appreciate the same day service. Our garage door is working perfectly now. Thank you Aaron!

Response from Ashley Gammon, General Manager Business Owner

Thank you David for your review! We're glad to hear that you had a great experience. Our team takes pride in providing knowledgeable and helpful service. We appreciate your support and look forward to serving you again in the future.

Aaron Bean

Technician: Aaron Bean

Service: Customer support

Anne McKnight

Google 1 2 3 4 5
Durham, NC 12/12/2025

Response from Ashley Gammon, General Manager Business Owner

Anne, we appreciate you taking the time to leave us a five star review. Thanks!

Scotty Johnson

Technician: Scotty Johnson

Service: Customer support

Sonya Harris

Google 1 2 3 4 5
Durham, NC 12/11/2025

The tech was tech was very professional and made sure that I had an understanding of the work he was doing

Response from Ashley Gammon, General Manager Business Owner

Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.

Service: General repairs & installation

Jennifer Speal

Google 1 2 3 4 5
Durham, NC 12/10/2025

Richard was a true professional assisting me with my garage doors. He explained things that needed to be fixed and preventative fixes. He was professional and got the job done in a timely manner. I would highly recommend Precision Garage Doors and will continue to use them as needed. They also worked at our previous house.

Response from Ashley Gammon, General Manager Business Owner

Thanks for your kind words and positive review! We strive to provide exceptional service and are glad to hear that you had a great experience with Precision Garage Door Service.

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Matt Davidson

Google 1 2 3 4 5
Durham, NC 12/06/2025

Rickey did a great job! He was on site within 3 hours of contacting the company, clearly laid out the options, told us what we needed but was also honest and did not upsell, and expertly completed the repair in very short order. I am very happy with the convenience and professionalism!

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your fabulous review, we appreciate your business and support. Have a lovely weekend and holiday season! If you need our team at Precision Garage Door Service, don't hesitate to call and ask. Thanks again!

Richard Sanchez

Technician: Richard Sanchez

Service: General repairs & installation

Linda Puente

Google 1 2 3 4 5
Durham, NC 12/06/2025

Garrett Yeager of Precision Garage Door Service based in Morrisville impressed me in so many ways. Firstly, he called and asked if he could come earlier than the appointed time because he had finished early with a previous appointment. Then, he carefully evaluated the situation with my garage door opener and showed me problems I didn't even know existed, but he did not in any way pressure me to make a costly decision. He outlined several options and showed me upfront what each would cost. He did the work needed in a conscientious and efficient manner and then showed me how I could better maintain the door -- something that no one had ever done before though, through multiple moves, I've had many garage doors that undoubtedly would have benefitted from such maintenance. Garrett is both friendly and competent. I heartily recommend that you call Precision if you need garage door repair.

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for your fabulous review, we appreciate your business and support. Have a lovely weekend and holiday season! If you need our team at Precision Garage Door Service, don't hesitate to call and ask. Thanks again!

Service: General repairs & installation

Kaye Brown

Google 1 2 3 4 5
Durham, NC 12/04/2025

Aaron Bean, our Precision Technician, was friendly, knowledgeable, polite and extraordinarily efficient. You will enjoy working with him.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fabulous review and shout-out. We appreciate you sharing with our Precision Garage Door Service team. We are always here for you and yours. Have a lovely week and weekend so near!

Aaron Bean

Technician: Aaron Bean

Service: General repairs & installation

David Holmes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/03/2025

The technician was thorough in replacing our broken garage door spring, replacing plastic rollers with metal, and lubricating the hinges in the door, as well as providing helpful maintenance tips, and we would recommend the pros at Precision Garage Door Service highly.

Response from Ashley Gammon, General Manager Business Owner

Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

Service: Broken Garage Door Spring Repair

Product: Springs

thomas ringer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 12/02/2025

Precision installed our garage door 12 years ago and we have been pleased with your service. Precision met our expectations. Repairs were made quickly and the various options were explained to us. The charge was reasonable and John was very courteous and professional. Thomas & Anne

Response from Ashley Gammon, General Manager Business Owner

Hi, thank you for the kind words and thoughtful feedback. We appreciate your business and support at Precision Garage Door Service. Reach out for anything else or any garage door needs. Thanks again!

John Patton

Technician: John Patton

Service: Broken Garage Door Spring Repair

Product: Garage Door Opener

Brenda Whittley

Google 1 2 3 4 5
Durham, NC 12/02/2025

John my technician was very professional and knowledgeable. He gave me quotes went over the quotes with me, showing me pictures and helping me, but allowing me to make my decision. Fixing my problem with ease. Thank you John.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fabulous review, rating and feedback. We appreciate you sharing with our team at Precision Garage Door Service. Have a great holiday season!

John Patton

Technician: John Patton

Service: General repairs & installation,Garage door design

Amber Lehman

Google 1 2 3 4 5
Durham, NC 12/02/2025

Quick to get to my home, thorough, and all around helpful.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the grand rating and review. We love to hear and see this at Precision Garage Door Service. We would love to hear more details on your visit with our team here. We are always here for your garage door needs, questions and concerns. Thanks again!

Service: General repairs & installation

Gladys Juntilla

Google 1 2 3 4 5
Durham, NC 12/01/2025

Installation was a breeze. John was great!

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the grand rating and review. We love to hear and see this at Precision Garage Door Service. We would love to hear more details on your visit with our team here. We are always here for your garage door needs, questions and concerns. Thanks again!

John Patton

Technician: John Patton

Service: General repairs & installation

Mezie Ogu

Google 1 2 3 4 5
Durham, NC 11/28/2025

My Tech Aaron Bean is very knowledgeable and great to work with

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fabulous review, rating and feedback. We appreciate you sharing with our team at Precision Garage Door Service. Have a great holiday season!

Aaron Bean

Technician: Aaron Bean

Service: Garage door consultation,General repairs & installation

pat lawrence

Google 1 2 3 4 5
Durham, NC 11/26/2025

Outstanding communication and installation

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear, thank you for sharing with our Precision Garage Door Service team. We appreciate your business, support and review. Thanks again for choosing us for your garage door needs. Have a great weekend.

Brian Morphies

Door Installer: Brian Morphies

Service: Garage door consultation

Ashley Britt

Google 1 2 3 4 5
Durham, NC 11/26/2025

Scotty was absolutely amazing! Informative and honest! I highly recommend

Response from Ashley Gammon, General Manager Business Owner

Wonderful review, thank you! We appreciate you sharing with our team here at Precision Garage Door Service. have a wonderful Thanksgiving and call us for any further garage door needs, concerns or questions! Thanks again.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Jeremy Rowe

Google 1 2 3 4 5
Durham, NC 11/25/2025

Scotty is was great to work with. He was upfront and honest and gave me good options to choose from. Scotty was also extremely timely and thoughtful. I would strongly recommend Precision, especially if they’re sending out Scotty.

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear and see! Thank you so much for sharing with our team at Precision Garage Door Service. We appreciate you sharing, your business and support! Thanks again. Reach out for any garage door needs.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Mark Paulson

Google 1 2 3 4 5
Durham, NC 11/24/2025

Scotty Johnson was prompt, courteous and knowledgeable. Thanks!

Response from Ashley Gammon, General Manager Business Owner

Wonderful to hear and see this. Thank you for sharing, providing details and a lovely shout-out. We appreciate you so much! Have a wonderful Thanksgiving holiday week. Reach out for any garage door needs.

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Geoffrey E

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/23/2025

Richard was prompt, highly knowledgeable, efficient and polite. He knew our (broken) outdated garage door and springs mechanism and replaced the entire springs and lift mechanism in just over an hour. Highly recommended.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!

Richard McCann

Technician: Richard McCann

Service: Broken Garage Door Spring Repair

Product: Springs

Derek Faust

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/22/2025

Our garage door opener was not working properly and we were able to schedule a next-day appointment (on the weekend) via the website, within a reasonably narrow time frame (2hrs). John Patton arrived promptly, provided excellent explanations of the work to be done, and was able to perform the work immediately with supplies from his truck. (We needed a new opener and new springs.) As he was performing the work, he was very knowledgeable to answer any questions I had, and he even set up the opener with our vehicles. I have no notes for John. I felt that the price was a bit high given the cost of the parts themselves, but the convenience and great service took most of the sting out of that.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!

John Patton

Technician: John Patton

Service: Garage Door Opener Repair

Product: Springs

Michael Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/21/2025

Ricky Sanchez was very informative about what was the real problem, gave me options, and professionally installed the chosen option.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the fabulous review, rating and kind words. We appreciate your business and support. Reach out to our Precision Garage Door Service team for anything else you need. We're always here for your garage door needs!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage Door Opener Repair

Raymond Siemion

Google 1 2 3 4 5
Durham, NC 11/20/2025

In a fortuitous coincidence, a Precision tech (Richard McCann) was available to replace a section of guide rail for the garage door system within a few hours after the call for help. The job was completed quickly, a testament both to Richard's skill and the system's design.

Response from Ashley Gammon, General Manager Business Owner

Hi! We appreciate you sharing, providing clarity into your visit and feedback. We are always here for you and yours. We appreciate your business, support and review. Have a lovely week and reach out if you have any further questions from our Precision Garage Door Service team! Thanks again!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Susan Grady

Google 1 2 3 4 5
Durham, NC 11/20/2025

I had an outstanding experience with Precision. John was wonderful in helping me with the exact style and color door I wanted and Jaxon did a great job with the installation. Both John and Jaxon were friendly, professional, knowledgeable and good to work with.

Response from Ashley Gammon, General Manager Business Owner

Hi there, thank you for the fabulous review, rating and feedback. We appreciate your business, support and for taking the time to share with us. We are here for you and yours. Please reach out for any garage door needs, questions or concerns! Thanks again!

Jaxon Nakovich

Door Installer: Jaxon Nakovich

Service: Garage door consultation,General repairs & installation,Garage door design

Joel Johnston

Google 1 2 3 4 5
Durham, NC 11/17/2025

Scotty Johnson was fantastic. Thank you!

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the great review and shout-out on your visit with our Precision Garage Door Service team. We appreciate you taking the time to share and provide feedback. We love to hear this and are here for any of your garage door needs! Thanks again!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

Mike Smith

Google 1 2 3 4 5
Durham, NC 11/16/2025

John was great! He explained all of my options and gave me the best solutions for my problems.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the 5 stars, Mike! Warm regards, Yani Yough Precision Garage Door Service Raleigh

John Patton

Technician: John Patton

Service: Garage door consultation

Barbara Bennett

Google 1 2 3 4 5
Durham, NC 11/14/2025

He was very professional and knowledgeable

Response from Ashley Gammon, General Manager Business Owner

Hello! Thank you for the great review and shout-out. We always love to hear feedback and insight into our Precision Garage Door team! We appreciate you taking the time to support and share. Have a great rest of your day!

Richard McCann

Technician: Richard McCann

Service: General repairs & installation

Contessa Hill

Google 1 2 3 4 5
Durham, NC 11/13/2025

Response from Ashley Gammon, General Manager Business Owner

Thank you so much for the fabulous stars and rating! We appreciate you sharing our team at Precision Garage Door Service! We love to hear feedback so anything else you want to share, please do so here or directly with our team. Thanks again. Have a great weekend!

Richard McCann

Technician: Richard McCann

Service: Garage door consultation,General repairs & installation

David Tessier

Google 1 2 3 4 5
Durham, NC 11/12/2025

Precision provided next day service and was very professional and efficient in the completion of the project.

Response from Ashley Gammon, General Manager Business Owner

Thank you for the fabulous review, kind words and thoughtful feedback. We appreciate you sharing here with our Precision Garage Door Service team. Have a wonderful day and week! Reach out if you have any further garage door questions!

Service: General repairs & installation

Deanna Brady

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5
Durham, NC 11/12/2025

Excellent service, recommdations and outcome. Aaron was excellent and knowledgeable.

Response from Ashley Gammon, General Manager Business Owner

Hi! Thank you for the kind review and thoughtful feedback. Our Precision Garage Door Service team appreciates you taking the time to share and provide feedback. We are always here for you and yours! Please reach out for any further garage door needs, questions or concerns. Thanks again for sharing! Have a great week.

Service: Garage Door Opener Install

Product: Garage Door Opener

Debra Dexheimer

Google 1 2 3 4 5
Durham, NC 11/11/2025

I highly recommend Precision Garage Door Service. They respond immediately and do a great job. I have been fortunate to have Richard S. do the work at my property, and he is very professional, a good communicator, and a knowledgeable technician.

Response from Ashley Gammon, General Manager Business Owner

Hi! Wow, thank you for the wonderfully kind words. We truly appreciate you reaching out and your business. We stand behind our work and are proud to have been able to help you! Thank you again for sharing your garage door story. Have a great week!

Richard Sanchez

Technician: Richard Sanchez

Service: Garage door consultation,Customer support

Paul O'Connor

Google 1 2 3 4 5
Durham, NC 11/09/2025

Response from Ashley Gammon, General Manager Business Owner

Hi, thank you for the kind rating. We appreciate you sharing but would love to hear further feedback, feel free to share details here or with our team directly. We appreciate you leaving us with a kind review. Our team at Precision Garage Door Service is always here for your garage door needs. Have a wonderful week ahead!

Scotty Johnson

Technician: Scotty Johnson

Service: General repairs & installation

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Join your Durham neighbors and let our experts take care of your garage door.

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