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about Precision Garage Door in:
Durham, NC
Precision Garage Door of Raleighhas received 233 reviews, averaging 4.86 Stars:
Durham, NC
We really appreciate you taking the time to share your rating with us. Thank you for your business and we look forward to working with you again.
Product:
Durham, NC
Excellent service, quality equipment
- Drew Clodfelter
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Product:
Durham, NC
The service was fine. My only complaint was that the serviceman did not have a single outlet serge protector. Would have been perfect if he did!
- James Abbruzzese
Thank you so much for your business and taking the time to share your experience with us. We apologize the technician was out of surge protectors. Please feel free to call our office and we will arrange to get one for you, if you still need it.
Product:
Durham, NC
Technician was fantastic! Very polite and efficient. Thank you! Vuelta Family
- Judith Vuelta
Thank you so much, it was our pleasure to help. We appreciate your business and the five star review!
Durham, NC
Technician was prompt, knew exactly what to do and above all very professional. All future issues with garage door will be conducted by Precision.
- Albert Wyche
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime and we look forward to working with you in the future.
Durham, NC
I chose your company because you were the first to pop up on google and your reviews were good. I must say I was extremely impressed with your companies customer service and professionalism . I called and spoke with a courteous customer service agent who was able to set up a same day appointment.I was told they would show up between 2 and 6. The tech was at my house by 3 which was just a little over an hour after I called. The tech called me after arriving at my home and gave me a quote, within 15 minutes. We agree on the price and he had the repairs complete before I could make it home. I will definitely refer your company to my friends and family. Thank again.
- Michael Hall
Thank you for taking the time to provide a review, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers. We are so happy we could help take care of your door needs and we are here for you anytime you need us. We appreciate your business and recommendation.
Durham, NC
Great service from Scott!
- Frank Turner
Thank you so much for your 5-star review! We will share this with Scotty and let him know to keep up the amazing work.
Durham, NC
The technician was great. But the services are way overpriced. I will shop around next time.
- Richard Renshaw
Thank you for your business and taking the time to leave a review. We are happy to see that Mike was able to take care of your garage door needs but we are sorry you feel like the quote you were given was overpriced. After reviewing your work order, it shows you failed a handful of items on the 25 point inspection. Those items are discussed with each customer on every call and what steps/options are available to fix those issues if a customer would like that done. Mike would have discussed this with you so if you had questions about the price or work, he could have answered those questions before the work was started. We are competitive with our pricing as our parts and the service provided is top notch and we strive to make sure our customers receive five star service with every call. We do appreciate your business and hope to work with you again in the future. If you have further questions about pricing, please feel free to call the office.
Durham, NC
Great job and great technicians
- Charles Bumpass
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Product:
Durham, NC
We've used precision before and were even more impressed by the quality and service this time. We were able to get an appointment quickly, the problem was immediately diagnosed and fixed. Our repairman clearly knew what he was talking about and walked us through the options. He also wore a mask and did everything possible to maintain social distancing throughout the appointment. Thanks!
- Kristin W.
Thank you for continuing to trust us with your business. We appreciate you being our customer and we are pleased to see how satisfied you are with the service you received. Please call if we can assist you in the future.
Product:
Durham, NC
Excellent customer service! They came out quickly and replaced our opener. Scotty did a great job explaining the repair and our options. Highly recommend
- Aleicia Bass
Thank you so much for taking the time to share your experience. We take pride in knowing that you are happy with the service Scotty provided. We appreciate your business and please let us know if we can help in the future.
Product:
Durham, NC
I have used Precision in the past. Great service. Same day appointment. I called at 11 that my door was not closing and service tech was here at 5
- Terry Saye
Thank you for trusting us with your business again. We are so glad you called and that we were able to take care of your garage door needs. Please let us know if we can help in the future.
Durham, NC
It was a pleasure working with Andy. Andy was on time and as a matter of fact, he was 39+ minutes ahead of schedule. Andy analyzed our garage door problems and explained our options very clearly. We would highly recommend this company to anyone.
- J McLean
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about our company. Andy is a valued team member and we are happy to see how pleased you are with the service he provided. If we can help in the future, please let us know.
Durham, NC
Excellent service
- Reggie Mewborn
Thank you, we appreciate your business and the five star review!
Product:
Durham, NC
Scotty is friendly and professional. He assessed the problem and fixed it and clearly explained the solution and what to do if it occurs in the future. I have used Precision previously and was confident they would solve the issue.
- John Zatti
Thank you for trusting us again with your garage door needs. We are happy to see that Scotty took care of your problem and provided you with five star service. We appreciate your business and please let us know if we can help in the future.
Durham, NC
Excellent customer service. Just a quote at this time but I feel good recommending the company!
- Drew Mcgraw
Thank you for your business and recommendation. We look forward to working with you in the future when needed.
Durham, NC
Great customer service and prompt attention. The technician was very thorough and quick. Thank you!
- Martha Walsh
You are very welcome Martha! Glad we could take care of your door needs. We appreciate your business and the five star review. Let us know if we can assist in the future.
Durham, NC
Outstanding service!
- Lori Jeffreys
Thank you for your business and the five star review. We love hearing that our customers received outstanding service! Please let us know if we can assist you in the future.
Product:
Durham, NC
Scotty Johnson replaced everything but the tracks and doors on our 3 car garage yesterday. He was wonderful esp in explaining the damage to the old equipment, and how to use and maintain the new equipment. Left our house at 7:30 pm for another call. A very personable, professional hard worker. Hope I never need him again but if I do he will get my business!!!
- Dorian Gorevin
Dorian, Thank you for taking the time to leave a review. We love hearing feedback from our customers and that our employees have left such a good impression. Scotty is a great employee and we are so happy he could assist you with all of your door needs. Please call us in the future if you need anything and we will send Scotty your way!
Durham, NC
Scottie was great. Looking forward to my new door
- Troy Andrew
Thank you for the five star review and we hope you enjoy your new door!
Durham, NC
Andy did a great job... very courteous
- Drew Clodfelter
Thank you, we appreciate your business!
Durham, NC
The technician was extremely polite and very knowledgeable. He knew exactly what the problem was and took very little time to repair it.
- Harriet Bellamy
Great to hear this feedback, we are so happy your garage door needs were taken care of. We appreciate your business.
Durham, NC
Installer Greg Gray did an excellent job assessing the problem and making very reasonable recommendations. He then went above and beyond working late into the evening to make sure the job got done.
- Greg Stotsenberg
Thank you for the feedback about Greg and your experience. We love seeing the positive things our customers say about our employees, they are all stellar at what they do and make our company great. We appreciate your business and please don't hesitate to call if we can help in the future.
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
timely, professional, and complete.
- Ralph & jocelyn Pickett