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about Precision Garage Door in:
Cary Area, NC
Precision Garage Door of Raleighhas received 465 reviews, averaging 4.87 Stars:
Morrisville, NC
Hi there, thank you for the kind words and thoughtful feedback! We appreciate you taking the time to share with us and provide clarity. We're always here for your garage door needs at Precision Garage Door Service. Have a great and safe week!
Apex, NC
I knew nothing about your company but quickly needed your service. I called Precision and had Richard Sanchez was at my garage door in less than 30-minutes...NOT two-weeks from Wednesday like a lot of other service providers. Mr. Sanchez immediately identified my garage door opener problem and within minutes offered solutions, the dollar value of all parts/service that I requested was entirely left to me. He explained all parts/services very clearly - zero ambiguities. Within just minutes Mr. Sanchez was up a ladder disassembling the original [broken system] and installing the new system; if installing garage door systems was an Olympic event Mr. Sanchez would bring home the gold. He never scratched his head or made a phone call, just became a "blur" with the speed at which he operated, followed up with an instructional demo for my wife and I (even re-programmed out cars' visor mounted garage openers for the new system's frequency). From A to Z, Mr. Sanchez's depth-of-knowledge and professionalism were second to none. If you ever need garage door assistance I have four words for you: "Precision Garage Door Service." Hire anyone else and you might as well be playing Black Jack in Vegas and remember, the house always wins. With "Precision," you are the proverbial "house!" Thank you Precision and Mr. Sanchez - you represent the very best in your filed. Kudos! MPKelly 24JUL2025
- Matthew Kelly
Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!
Cary, NC
The should be a 6 star option for exceptional service. The website scheduling is incredible and works! The service technician, Richard, was friendly, professional and knowledgeable. He created a quote, had all parts needed and performed the repair quickly. Went beyond just fixing it, and adjusted opener and lubricated everything. Exceptional company.
- James Simpson
Hi there, thank you for the wonderful review and 5-stars! We appreciate you taking the time to share with us at Precision Garage Door Service. Our crew loves to hear feedback and insight into your visit so this is always welcomed and appreciated. Have a fabulous rest of your week, reach out if you need any garage door help!
Morrisville, NC
Richard Sanchez, did a great job. Upfront on what it would need and the time. Fixed the garage door in an hour.
- James Cowles
Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!
Cary, NC
The technician was very professional and definitely knew his product. He explained everything very well and answered our questions. He was courteous and polite!
- Debra Gressen
Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!
Cary, NC
Andy Maynard has serviced our garage door since 20022 and we feel he’s the very best! He is polite, kind,knowledgable,on time and good about sending texts and calls about when he will arrive. He explains how we can maintain our garage door and how to open it if it doesn’t work and we need to get our cars out.
- Allen & Judy Patterson
Hi there, thank you for the wonderful review and 5-stars! We appreciate you taking the time to share with us at Precision Garage Door Service. Our crew loves to hear feedback and insight into your visit so this is always welcomed and appreciated. Have a fabulous rest of your week, reach out if you need any garage door help!
Cary, NC
We ordered new doors 5 weeks ago with Andy saying it would take 2-4 weeks. Still haven’t heard anything. There’s a slight disconnect on when doors come in and what your reps are telling people.
- Kelley West
Hi Kelley! Thank you for reaching out on your latest experience with Precision Garage Door Service. We are disappointed to see this review. We spoke with our internal team, and they shared that there was an email from them on 6/25/25 at 9:09am. Did you receive this? If not, please be sure to check your spam as well. Also, it looks like in our system that your ordered door is scheduled to be installed 7/30/25 so a bit over a month. Also, we wanted to note that because you ordered custom doors, those do have that time frame, but our team should have communicated that. Our internal team is more than happy to speak with you on this and make sure you are satisfied as well as we are all on the same page. We are here for you and your garage door needs. Ashley, our GM is here to speak with you if you would prefer. Please do not hesitate to reach out and ask for her. Truly, we apologize for any confusion and miscommunication, we want to make certain we align here. Please reach out and we can discuss further. Thank you, Kelley! We appreciate you.
Cary, NC
Aaron Bean is very knowledgeable and professional. You should give him a raise.
- George Kozlow
Hello! Thank you for the 5-star rating and wonderful words. We appreciate your business, support and feedback. If you have any other questions, please reach out. We are always here for your garage door needs at Precision Garage Door Service. Thanks again!
Cary, NC
Hi Ashely, I am very disappointed and frustrated with your service, I feel like got cheated and ripped off. I have Wayne Dalton garage doors which was installed by builder and looks like having issue with torsion springs. Your service guy mentioned these springs cannot be replaced at all and we must completely change everything and quoted around $2,250. I asked him few times to confirm if it is possible to just replace springs, and he said no it cannot be done and only option is to replace everything and that's what we do for everyone. I believed him and paid it. Later found out that Torque master torsion springs can be replaced just for $500. I believe you guys are completely dishonest and unfair, I called your company to diagnose the issue, if you guys don't have the parts to replace or if you don't do maintenance on Wayne Dalton system, you need to mention we don't do it, so that I could have called Wayne Dalton company for service or someone else who can do the job. I could have fixed it for around $500 instead I paid around $2,300. I called your company and told them what happened, and they gave refund of around $800. I certainly appreciate that, but it would be nice if you are fair to customers. Thanks, Ajay
- Ajay Vattikuti
Hi there! We appreciate all feedback and are always striving to ensure our customers are satisfied with both the quality of our work and the value they receive. Our technician thoroughly reviewed the scope of work needed to safely and effectively convert your Wayne Dalton TMS spring system to a standard torsion system—a necessary conversion due to the proprietary nature of TMS systems. You were provided a detailed estimate beforehand, and you signed off on the work before any repairs began. We truly understand your feedback and feelings. As we have discussed and worked through, a refund was issued, and we want you to know we are here for you. We are always looking to do quality work and an honest job with our customers. If there is anything else youd like to discuss, please reach out directly to us. Thanks again, we appreciate your feedback and for working together!
Cary, NC
Precision Garage Door did a wonderful job for us. They responded promptly, fixed my issues the same day and were very pleasant to work with. I will defiantly choose them again.
- cindy chalker
Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!
Morrisville, NC
Mr. Scottie Sr. Technician came before estimated time frame given That was good. He inspected the garage door and advised that door is to be installed new. He at my request shu the door. He was very polite and very knowledgeable in his work. We appreciate him and company he represents.
- Satish Bhavsar
Hi there, thanks for the wonderful review. We appreciate your insight and feedback so much! We are so glad we could be of service and be there for you. Have a wonderful day and rest of your week. Reach out to our Precision Garage Door Service team if you need us.
Cary, NC
Aaron Sweet did a awesome job
- Bernard Lynch
Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!
Cary, NC
Needed Garage door fixed, wife looked y’all up so I reached out. Technician Richard Sanchez very knowledgeable, took care of business had everything up and running in no time. Highly recommend him and y’all’s all around service. Much Appreciated God Bless!
- Eric Moore
Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!
Cary, NC
The service was prompt. The technician (Richard) was knowledgable and professional. He diagnosed that our 12 year old opener motor had seized. He offered replacement options and quickly installed the new model that we selected.
- Richard Agnew
Hi there, thank you for the glorious review and shout-out! Our Precision Garage Door Service team appreciates your business and support. Have a wonderful week and reach out for any further garage door needs. Thanks again!
Cary, NC
Garrett was easy to work with and very professional. He showed me everything that his inspection determined that needed to be corrected and was thorough in his description.
- Bob Umstead
Hi there! Thank you for the wonderful review and shout-out. We appreciate you taking the time to share with our crew at Precision Garage Door Service. We are always here for your garage door needs. Have a lovely week!
Apex, NC
The spring broke on our garage door and they were able to get a repairman out the next day, a holiday no less, to replace it. Andy was knowledgeable, very efficient, and had it done quickly. When it is time to have the door replaced, or the door lift replaced, I know who to call - Precision Garage Door Service.
- Stan Bednarz
Hi there, thank you for the wonderful shout-out and review. We love to see this and hear feedback! Have a joyous rest of your day and week. Reach out if you need anything. Thanks again!
Cary, NC
Easy replace of broken cable
- Danny LaBelle
Hi there, thank you for the glorious 5-star rating and review! We appreciate the honest feedback and wonderful shout-out on our team and your experience. Thanks for sharing with our team at Precision Garage Door Service. Have a wonderful day!
Morrisville, NC
The prompt and professional service was outstanding. I booked everything online and the communication was immediate. Aaron provided a great explanation of everything and did a great job with the repairs.
- Daniel Simons
Hi there, thank you for the glorious 5-star rating and review! We appreciate the honest feedback and wonderful shout-out on our team and your experience. Thanks for sharing with our team at Precision Garage Door Service. Have a wonderful day!
Cary, NC
Great job! Quick and smooth. Arron is a super nice guy!!
- Keith Davis
Cary, NC
John Patton was so helpful when our garage door would only open half way. He reset the door memory and explained how it happened. If we ever have problems again he would be the one we would ask for. Thank you John.
- Phyllis Kauffman
Hi there, thank you for the kind words, shout-out and feedback! We appreciate you sharing with our Precision Garage Door Service team. We are always here for your garage door needs. Thanks for sharing! Have a great week!
Cary, NC
We were extremely pleased with the service provided by our Precision technician. Andy Maynard was outstanding. Mr Maynard was knowledgeable, personable, and customer focused. In fact, he went the extra mile and took the initiative to ensure that our job was fully completed today despite an issue that could have caused a delay in wrapping up our job in a timely manner. Based on our interaction with Andy Maynard, we highly recommend Precision.
- Mark Mosley
Hi there, thank you for the kind words, shout-out and feedback! We appreciate you sharing with our Precision Garage Door Service team. We are always here for your garage door needs. Thanks for sharing! Have a great week!
Service Provided:
Product:
Technician: Andy Maynard
Apex, NC
Aaron Bean fixed the problem within 5 minutes. He described the problem and what to look for.
- Quang Nguyen
Cary, NC
Greg Gray responded to our residence at the promised time for same day service! He is extremely knowledgeable in his field. He identified the problems and explained which parts needed to be replaced to fix our garage door. He was extremely professional, respectful, and honest! We appreciated his kind, compassionate personality as well. Because of Greg, we will be Precision Door costumers for life!
- Lisa Rogers
Cary, NC
Great customer service and have knowledgeable Technicians
- Mahammed AKram
Apex, NC
Richard Sanchez did a very good job. He was professional and communicated what was needed for the repair. After agreement, he did the repair efficiently, and explained to me what needed to be done to maintain new parts.
- Stephen Tracey
Apex, NC
Great same day service. Explained my options regarding the repair. Aaron was very polite and professional.
- Tracey Ewing
Product:
Apex, NC
John Patton was the repairman for our garage door repair. He was excellent and did a great job! He got our door back on track and straightened up. Thanks John
- Larry Simpson
Hey there, thank you for the wonderful shout-out and feedback! We are overjoyed to hear your insight into your visit. We are always here for you and yours at Precision Garage Door Service. Reach out for any further questions on your garage door! Thanks again.
Cary, NC
I had a really good experience with Precision. Our garage door gave out after about 20 years of use. They were very responsive and came out the next day. Andy Maynard was very easy to work with, knowledgable, professional, and also sensitive to our budget concerns. He diagnosed the problem and walked us through several options, including repair vs replacement, with a no-pressure approach. We decided to replace the door (insulated steel door) and will schedule service as soon as it arrives. He and a colleague were also able to lift the door as my wife and I could not open it, which allowed us to get our second car out. That was a big help! It has been very easy to work with Precision, and it’s been a very good experience so far!
- David Hanks
Hey there, thank you for the wonderful shout-out and feedback! We are overjoyed to hear your insight into your visit. We are always here for you and yours at Precision Garage Door Service. Reach out for any further questions on your garage door! Thanks again.
Cary, NC
Precision tech Richard Sanchez did a great job explaining the repair options and performed the work decided upon in quick order. Left the work area clean afterwards. Would use again and recommend. Thanks for a professional job.
- Rick Alder
Hey there, thank you for the wonderful shout-out and feedback! We are overjoyed to hear your insight into your visit. We are always here for you and yours at Precision Garage Door Service. Reach out for any further questions on your garage door! Thanks again.
Morrisville, NC
The service that was provided was completed in 1 hour and I was able to have a working garage door once again. They were very professional and quick in getting the door fixed. I would recommend to anyone.
- Maha Osman
Wonderful to hear and see this review! Thank you for the thoughtful and kind review and words. We appreciate you sharing, supporting and choosing our Precision Garage Door Service crew. Have a great week!
Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Scotty Johnson was very knowledgable and did a great job in repairing my garage door.
- Riaz Mullick