Garage Door Repair in Cary, NC - Page 2

Tag Cutchis

Arrived on time, repair was quick at a reasonable cost.

Kay Ellen Ayscue

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Austin was here Sunday and explained what needed to be done to my garage door. He was very polite and knowledgeable. Now it works like a charm.

Clarence Bunce

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

From the time of arrival until the job was completed Chris was an exemplary representative for your company. He was punctual, personable, knowledgeable and efficient. He throughly explained the problem and two options for repair. Upon completion of the repair he cleaned up the area to its original state. Needless to say I'm very pleased to have my garage door functioning again.

Norman Dion

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Technician arrived “on time” was extremely polite and found no reason why the pre-set upper and lower door limits were wiped clean from the units programming. He reset limits and said this would be handled as warranty as unit was purchased and installed by Precision in December 2025 and is less than a year old.

Susan Nelson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision Garage Door is AMAZING. I called at 2:45 with a garage door opener that was not working and was given an appointment for later that same afternoon. By 5:20 I had a new door opener installed and a Garage door that opened smoother and quieter than I could have hoped for. The techs ,Lucas Fisher and Ashley,his partner were friendly,knowledgeable and very efficient. I certainly will use Precision Garage Door for any future Garage door issues and will recommend you to anyone needing Garage door help. and will

Samantha Hanebeck

I had an unexpected spring break on my garage door and couldn’t open the door at all. The team were able to get here within a few hours and fixed the problem in under an hour. Great customer service and quality of work by Chris. Would highly recommend!

Tayor A

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My first experience was about 3 yrs ago, when my garage door light suddenly stayed on, after several years of working great. Evan was booked for my first appointment. He was very thorough in checking out the cause and said it was a connection issue that was going bad as it was an older model. I didn't want to buy a new one at the time, so it was temporarily re-engaged to work. Then, yesterday, the light stayed on again. Evan had been so clear the first time in explaining the issue, so I requested him again and learned that the motor was winding down and needed to be replaced. He explained the reasons why in a language I understood. It was time! What I like about Precision Garage Door Serice is the expediency of the service, and, especially, that a text is sent with the service tech's picture and a brief bio of their experience and work ethics. As a senior, that prepared my appt with a good impression. Evan arrived on time and with the same gracious attitude and thoroughness in explaining so many details in operating my new remotes. I needed to take notes, to learn another new techy device, but, he was patient, and showed genuine willingness and respect when I asked him to re-explain a couple instructions. I have no doubt that all techs at Precision Garage Door share the same professional and personable approach to customers. It inspires trust. I would recommend them highly.

Richard Dooley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Evan Kopel to the rescue again! In less than 24 hours after our garage door and the supporting wall on the right side was hit by a vehicle - making the door inoperative - Evan arrived to get our garage door functioning again. This repair was somewhat tricky as the track had been damaged and the wall supporting it had been moved inward by about an inch. Evan was able to repair the track, properly realign it and make several needed adjustments to other components so once again our door is working perfectly. Call it a Hat Trick or a Trifecta but this is the third time over the past several years that Evan has flawlessly repaired a complex problem with our garage door. It is incredibly reassuring knowing that when any problem with our garage door occurs we can count on Evan to arrive promptly and professional perform whatever repair needed.

Emily Zhou

My garage door torsion spring broke. Scotty was very knowledgeable and provided options right away. He's thorough and courteous, and did a very good job. I'm very happy with his work, attitudes and diligence. Thank you!

Jeanne Frost

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service, Ricky explained everything clearly and answered all my questions. I highly recommend Precision!

Tom & Cathy Torio

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Luke was great. He was timely, knowledgeable, professional and personable. If we require garage door services, we will definitely call Precison and request Luke.

Michael Bonnett

Evan was amazing! Extremely professional while he explained the problems, gave options (least expensive to most expensive), and completed the work quickly. This is the quietest garage door I have ever owned.

jaime Arredondo

This company is extremely customer service oriented. Very punctual, professional and reliable. I would highly recommend!

Jason Tupper

Tim is the man! We have had to call Precision twice and both times the service was prompt and very professional. The technician, Tim is a master of his craft. Thank you!

Russell Catania

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our main spring broke on Sunday and our garage door was closed and unable to be opened. Through a referral, I was in contact with Precision and scheduled an appointment for 8am Monday morning. Aaron showed up right on schedule, as I was making room for him to replace the spring. We rescheduled for later in the day after I had cleared enough room, and again he showed up right on time at 4pm. He explained again what NEEDED to be done, and recommended options to prevent other problems with the old door. We decided to go with all his recommendations, which included a 5 year warranty on parts and labor. He was done in about an hour and the door is smoother and quieter with all the new parts than it was before. Aaron was pleasant, professional, and very knowledgeable about all he did, and explained everything and the reasoning behind his recommendations. I absolutely recommend Precision Garage (and Aaron) to everyone I know, whether it's an emergency repair or just a checkup and maintenance on their systems to prevent anything bad from happening.

Betty Lilyquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

excellent service would recommend without hesitation

Dane Wallin

They were able to come out quickly when I called with an issue and were prompt in placing the order for my replacement parts. I did end up with a completely new garage door system since our door had been backed into, and the install team was just as pleasant as the first tech who arrived. The install tech walked me through everything at the end with a nice, concise overview instead of just giving me 10 seconds to think of whether I had any questions before disappearing. I also ended up having an issue with the wall sensor being faulty and a tech was sent out to diagnose and, after doing so, replace it in the same visit with no hassle or cost to me.

Gretchen Stein

Appreciate the next day appointment after our spring broke. Replaced quick and easy. It’s been a while since we had garage door work so we had some sticker shock with price. Great experience.

Paul Wolf

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andy Maynard was very knowledgeable and friendly. He analyzed the condition of the door system, made recommendations and answered all my questions. He then went to work on updating and maintaining my system. He was done faster than I expected. He cleaned up, made sure I was satisfied. I am very happy with the technician and company.

Jenny Marie

Our garage door opener was damaged by a power surge caused by a damaged Duke power line to our house. Precision was able to send someone out pretty quickly once we realized it was not working. Ashley was very kind, understanding and helpful. He tried seeing if he could reset it, but the unit was completely fried so he had to replace it.

Christie Cheng

The garage repair technician was very professional and was able to come early to fix the problem. The price seemed a little high, especially with the additional diagnoses fee.

Betsy Jordan

Received phone call from Travis that he was on his way. He arrived at the time he had indicated. We met briefly and I told him of my service needs. He “knocked it out of the park.” After the service, he literally showed me everything he had done. Super job and well done….thank you, Travis. I WILL call Precision again for my garage door needs.

vinu mathew

Highly skilled and professional installation team. I valued the deep insight provided by the sales team, John a shout to you for the excellent customer service.

Nicholas Tempke

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ashley did a great job of servicing the garage!

Colette Dishakjian

Travis was friendly, knowledgeable and efficient. He identified the problem with my garage door and recommended a couple of solutions. He completed the repairs quickly and I couldn't be more pleased with his work. Excellent customer service !

Brian Raynor

Jonathan and his crew were marvelously efficient. They gave us a lot of guidance about the door and did an outstanding job on the installation in only two hours time.

Ben Holladay

John LeFevre took time to explain several options with pros and cons including pricing. Cost was meaningfully lower than estimates from other companies. It took a month for the doors to be made and delivered. Brian did an outstanding job. We are thrilled with the doors and installation and recommend giving Precision a chance to win your business.