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about Precision Garage Door in:
Cary Area, NC
Precision Garage Door of Raleighhas received 381 reviews, averaging 4.91 Stars:
Cary, NC
Cary, NC
I highly recommend John from Precision Garage Doors, the technician who came to address broken hinges on my garage door. He listened to my concerns about making sure the repair looked uniform. He was extremely pleasant and very knowledgeable. Since I wanted all of the hinges replaced, he had to make a second trip. He stayed in touch and delivered as promised. If John is your technician, you will be extremely happy with his work and professionalism.
- Cindy
Product:
Cary, NC
Previous customer
- Barbara Anderson
Product:
Cary, NC
Terrific experience with Precision Doors. Called for service at roughly 9:00 AM and my called was immediately answered by a representative. The technician called ahead and gave me an estimated time of arrival. Evan arrived early and quickly diagnosed the problem and provided several solutions. Our garage door opener was replaced within 2 hours. Evan was prompt, professional and a pleasure to work with. I highly recommend Precision Door and Evan.
- Greg Hawkins
Apex, NC
Prompt, pleasant efficient.
- Talmage Clements
New Hill, NC
I’m very happy with the prompt, professional and courteous garage door repair service that I received from Precision Door. My service tech, Thomas, arrived right on time, worked very efficiently, and explained what he was doing and why, throughout the thorough inspection and repair process.
- Don Mcalister
Cary, NC
I called Precision Door Services after 5:00pm on Tuesday evening. They gave me an appointment time for next day on Wednesday. Richard McCann arrived Wednesday afternoon as planned. He evaluated my garage door problem and explained three options to fix our garage door. He was very polite and completely explained each option, I decided which option to take and he started to work right away. We reviewed everything he had done at the end of the project. I am very satisfied with work preformed and will recommend Precision Door Services to my friends and neighbors. Thank you.
- John Woodford
Product:
Cary, NC
Precision Door installed my garage doors years ago. When the spring broke yesterday, I called them and they scheduled a service appointment the next day. Andy arrived to replace the spring and was finished in 30 minutes. He was very friendly and professional and the entire experience was painless and efficient. Great company with wonderful employees!
- Colette Dishakjian
New Hill, NC
Andy was very knowledgeable and very courteous. He described the issue and provided several options to mitigate the problem. We decided to go ahead with the full fix as it provided a great warranty. Andy was fast and had our garage door back in operation in under an hour. Would highly recommend this company to anyone!
- Lee Howell
Cary, NC
Evan Kopel from Precision did a great job repairing my garage door! One of the springs broke. The springs were replaced, along with a few other aging parts that needed replacing. The door now works much better (quieter and smoother) than it did before the spring broke. Everything was carefully explained before the work was done and several options provided, highlighting the ones that were most important. I would most definitely call him Evan again! Precision was great to send Evan just a few hours after I contacted them! Evan was fully equipped to do all the repairs on his first visit!
- George Amato
Apex, NC
This company has always provided superior service.
- Frank Bobbitt
Cary, NC
Yes, the technician did the good job, I have no issues with him. But, I had a broken belt, instead of just replacing it he replaced the whole assembly. As per him it is company policy to replace the assembly, I think it is not necessary, I just need the belt. It cast me way more than I expected.
- Mohammed Aleem
Product:
Cary, NC
Scotty was great and did not pressure me on any repairs beyond what was needed.
- Elizabeth Scott
Cary, NC
Michael Ottosen did a great job serving our garage door. The torsion spring and belt rail were broken. Michael arrived on time, explained the issues well, and provided me with options to consider the cost and longevity of the parts. The reapair was completed in a timeline maner with no disruption on my work schedule.
- Rafael Agostini
Cary, NC
Evan Kopel repaired our broken garage door opener issues. He was very courteous, professional and answered my endless questions!
- John Lang
Morrisville, NC
Scotty Johnson did a great job.
- Venkatesh Anbalagan
Cary, NC
Andy was very quick and professional and did a great job with the repair.
- Kerry Swank
Cary, NC
At 10AM Saturday Morning, our Garage Door Spring sprung with a loud "Bang". Both our cars were trapped in the garage as we could not ascertain a way to open the door manually. My wife did some quick research on the Internet and saw the fabulous Reviews for Precision Garage Doors, so at 10:30AM I gave them a call. I spoke with a delightful lady who said they could have a Technician at our home by 2PM. Evan Kopel arrived at 1:30PM and was quickly able to raise the door so we were able to get our cars out. He then did a Safety Inspection which revealed that much of our Garage Door system was in need of maintenance. That was not surprising as our home was built in 2004. We purchased the home in 2012 and have only had the Garage Door serviced once, likely about 10 years ago. Evan then presented us with three Repair Options, showing pricing for the "Must Do" (replace the Spring) and two "Should Dos" (replace the Rollers and also other components), He clearly and professionally explained the rationale for each Option. Given Evan's attention to detail, we elected to get all the work done - which Evan immediately began to do. The work was completed in less than an hour and we were delighted to receive a Military Discount which saved us almost $100. Having learned our lesson we plan to have Evan revisit on an annual basis to Inspect the Garage Door system and perform any necessary maintenance so we will not encounter any future surprises like the one we received last Saturday Morning. Great Job Evan - Thank You!
- Richard Dooley
Cary, NC
You were recommended to me by Rich Cohen. I’ m very satisfied with th service. The technician was very polite and knowledgeable. He inspected every- thing and diagnosed the problem right away. So he worked on it and finished the job in no time. Thank you so much. I know I’ll recommend your Company to my friends & neighbors.
- Sonia Medinae
Cary, NC
Tech did a great job balancing the garage door as well as making adjustments to make door run smoother and more efficiently.
- Nick Prato
Morrisville, NC
Andy and Andy came to my house and took my estimate. They explained everything to me and told me what needed to be done. They were very professional and super nice.
- Stephen Cao
Cary, NC
Previous service and I purchased my current garage door from them. Only reason I didn't give them a 5 star rating is my repair order was not completed on the first 2 occasions because of a "computer glitch". On the 3rd try I got a repair tech. Gray did an excellent job and explained & showed me everything he was doing.
- Robert Lebowsky
Cary, NC
Mr. McCann arrived shortly after he call, inspected the door and proceeded to fix it and it worked great. We appreciated his politeness and professionalism. Will definitely continue with Precision Doors in the future.
- Marget Wall
Cary, NC
Appreciated the expertise and quality of installation. The work scope was thorough and we look forward to a renewed garage door opener assembly.
- Danny LaBelle
Product:
Cary, NC
Fast, reliable service. The technician was very knowledgeable and helpful. Highly recommend!
- Anonymous
Product:
Cary, NC
Several neighbors recommended Precision based on their positive experiences. We appreciated the quick response. Chris C. was knowledgable and professional. He did a great job explaining options and completing our repair.
- Karen Owens
Cary, NC
Great response time for repair.
- Vincent Cacace
Cary, NC
We have a newly built home and after 3 years I woke up this morning to a broken garage spring. I called the company who installed the system only to be told that the next service call would be mid next week, which was unacceptable! I’ve worked with Precision Garage Doors back in New York and know them to be of the highest quality. I gave them a call and was informed that they would be out within a couple of hours. Our tech was Tim McRea who was awesome. He quickly diagnosed the problem and provided options for me to select from which fixed the problem. This will once again be my go to company for solutions!
- Derrick Jones
Cary, NC
Your team at three did a wonderful job and very knowledgeable on the system and how to program the cars and the myQ app. They double checked everything and that is a welcome event.
- Billie & mehre Higgs
Product:
Apex, NC
I received good attention from the schedule the service until the garage door was repaired. The technician Richard was kind, diligent and professional . Thanks!!
- Natalia Pena
Product:
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Service was quick and the technician was very knowledgeable.
- Don Bryant