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about Precision Garage Door in:
Cary Area, NC
Precision Garage Door of Raleighhas received 398 reviews, averaging 4.88 Stars:
Cary, NC
Apex, NC
Garrett was both professional and courteous. Knew what to do to fix our door issues and offered suggestions to improve the door's operational stability further which we took. Was a real pleasure to have him here. Nice to know there are really good people out there in what I call the mechanical service sector. Thank you!
- Bob Irving
Cary, NC
Derrick who came and installed a new keypad and checked and fixed several parts of the garage door mechanism and then programmed my phone so I can open it that way. He was very quick, very professional, and went above and beyond the call of duty. Thank you for servicing my garage door needs today.
- Bettie Thompson
Product:
Cary, NC
The installers were very professional. Their work was top notch. I had an issue and called the office and they resolved it. There was no hassle, just great customer service.
- Johnnie Lundy
Product:
Cary, NC
Andy Maynard was prompt, friendly and fixed our garage door.
- AlanPatterson
Apex, NC
Thank you for sending Derrick to my house. I am so glad it was an easy fix. You are fortunate to have such a fine young man working for you. I will try to spread my praises for your business.
- Katherine Hoover
Cary, NC
Had used Precision just over a year ago to replace rollers , bearing plates, etc. on my garage door that was 15 years old. They were quick to reply to my call for service and technician Scotty explained options to me. At that time the motor was still working fine, but went out on me late yesterday afternoon. I called this morning and they gave me a time of 12-4 this afternoon. Tim McRae called earlier but I was at Physical Therapy and returned his call and he was here at 1:30 and explained that the motor needed replacing andwhat would be involved with getting a new one installed today and estimates. After my agreement he got to work right and had me set up by 3:00. A very polite, professional young man and had everything cleaned up and working. Thank you, Tim
- Kay Wilcox
Apex, NC
First of all, let me compliment your technician, Andy Maynard. He was very friendly and informative. He gave me a couple of good tips for ongoing door maintenance. I really appreciate his help. Secondly, on a different note, I was amazed at how expensive your service has become. My total for a checkup on two doors was over $400 dollars. No repairs were needed or made. Andy was here about 20 minutes. That's $20 per minute. In July two years ago, same doors, same service cost $190. Your price has doubled. I will be reconsidering any checkups in the future and maybe start to get estimates from other door service companies.
- Robert Young
Apex, NC
We are extremely pleased with Precision. They came out the same day that we called and fixed our problem. Richard was very helpful, courteous and professional. Would highly recommend.
- RH
Product:
Cary, NC
Quick . Efficient , well-stocked
- Mike Davis
Cary, NC
As always, Precision was incredibly responsive and professional. Garret arrived early, was incredibly courteous, and did an excellent job. We have been very happy with Precision for years and this visit confirmed our loyalty.
- Don Kahl
Cary, NC
Excellent service. The technician, Chris C., was early and finished ahead of projected time. Did not try to up sale. Provided options and corrected my issues. Bailed me out by fixing on a Sunday. This is my second service call with firm. They are very professional and would gladly call them again.
- David S.
Cary, NC
Richard McCann did a great job with diagnosing and immediately fixing a problem we had with our one-year old garage door. The track had become too tight and we noticed the door malfunction on three occasions along with new noises. Richard went above and beyond the requested repair so that our door is whisper quiet and running very smoothly. Richard has excellent communication skills, is very patient, courteous and a pleasure to work with. We are very glad that we have worked with this company for more than a decade and we will continue to use them indefinitely.
- Happy Customer in Cary
Morrisville, NC
The job was finished very quickly and professionally. I was very pleased.
- Joseph Zinnanti
Cary, NC
Quick, on-time, knowledgeable service by John at my home today. John was quick to assess my garage door issue, gave me multiple options and pricing of each, and was very courteous and personable to deal with. Definitely a great experience. Thank you for the excellent service John!
- Nick Stolzer
Product:
Cary, NC
Precision replaced an old door opener just over a year ago and I recently had a small issue with a noisy chain. Scheduled my appointment for next day at 12pm and Thomas called to say he could be there earlier at 1115am. Thomas, my technician identified and corrected the problem and was done in 30 minutes. I would recommend Precision any time.
- Richard Todd
Apex, NC
Tim did a great job and was quick
- Mark
Cary, NC
Service was quick and the technician was very knowledgeable.
- Don Bryant
Cary, NC
I highly recommend John from Precision Garage Doors, the technician who came to address broken hinges on my garage door. He listened to my concerns about making sure the repair looked uniform. He was extremely pleasant and very knowledgeable. Since I wanted all of the hinges replaced, he had to make a second trip. He stayed in touch and delivered as promised. If John is your technician, you will be extremely happy with his work and professionalism.
- Cindy
Product:
Cary, NC
Previous customer
- Barbara Anderson
Product:
Cary, NC
Terrific experience with Precision Doors. Called for service at roughly 9:00 AM and my called was immediately answered by a representative. The technician called ahead and gave me an estimated time of arrival. Evan arrived early and quickly diagnosed the problem and provided several solutions. Our garage door opener was replaced within 2 hours. Evan was prompt, professional and a pleasure to work with. I highly recommend Precision Door and Evan.
- Greg Hawkins
Apex, NC
Prompt, pleasant efficient.
- Talmage Clements
New Hill, NC
I’m very happy with the prompt, professional and courteous garage door repair service that I received from Precision Door. My service tech, Thomas, arrived right on time, worked very efficiently, and explained what he was doing and why, throughout the thorough inspection and repair process.
- Don Mcalister
Cary, NC
I called Precision Door Services after 5:00pm on Tuesday evening. They gave me an appointment time for next day on Wednesday. Richard McCann arrived Wednesday afternoon as planned. He evaluated my garage door problem and explained three options to fix our garage door. He was very polite and completely explained each option, I decided which option to take and he started to work right away. We reviewed everything he had done at the end of the project. I am very satisfied with work preformed and will recommend Precision Door Services to my friends and neighbors. Thank you.
- John Woodford
Product:
Cary, NC
Precision Door installed my garage doors years ago. When the spring broke yesterday, I called them and they scheduled a service appointment the next day. Andy arrived to replace the spring and was finished in 30 minutes. He was very friendly and professional and the entire experience was painless and efficient. Great company with wonderful employees!
- Colette Dishakjian
New Hill, NC
Andy was very knowledgeable and very courteous. He described the issue and provided several options to mitigate the problem. We decided to go ahead with the full fix as it provided a great warranty. Andy was fast and had our garage door back in operation in under an hour. Would highly recommend this company to anyone!
- Lee Howell
Cary, NC
Evan Kopel from Precision did a great job repairing my garage door! One of the springs broke. The springs were replaced, along with a few other aging parts that needed replacing. The door now works much better (quieter and smoother) than it did before the spring broke. Everything was carefully explained before the work was done and several options provided, highlighting the ones that were most important. I would most definitely call him Evan again! Precision was great to send Evan just a few hours after I contacted them! Evan was fully equipped to do all the repairs on his first visit!
- George Amato
Apex, NC
This company has always provided superior service.
- Frank Bobbitt
Cary, NC
Yes, the technician did the good job, I have no issues with him. But, I had a broken belt, instead of just replacing it he replaced the whole assembly. As per him it is company policy to replace the assembly, I think it is not necessary, I just need the belt. It cast me way more than I expected.
- Mohammed Aleem
Product:
Cary, NC
Scotty was great and did not pressure me on any repairs beyond what was needed.
- Elizabeth Scott
(919) 500-5059
(919) 500-5059(919) 407-8491
(919) 407-8491(919) 389-2489
(919) 389-2489(919) 670-2799
(919) 670-2799(919) 867-4406
(919) 867-4406(919) 436-2157
(919) 436-2157(919) 706-0191
(919) 706-0191(252) 300-7018
(252) 300-7018Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
All of my neighbors recommended I go with Presicion Garage Door. they were right. They were the perfect solution to my garage door repair needs. The technician, Chris, was prompt, professional and friendly. He thoroughly explained my options and completed the repair right away. Thanks.
- Steve B.