Garage Door Repair in Cary, NC - Page 4

john mcgrath

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The scheduler was very attentive. The tech was very knowledgeable/professional and took time to explained the issue. He found a warranty issue and we will explore this prior to replacing the motor, per recommendation. Thank you for a timely and informative service call.

Tony Fiore

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The entire process from booking the appointment to completion of the work could not have been easier. Using the web based app, I was able to make the appointment at my convenience without issue. From there, I was kept informed and reminded of my upcoming service call. The technician Chris, arrived on time and was courteous and professional. He performed his diagnostic check and prepared options for my review. He explained his recommendations and I never felt any pressure to choose one option vs. another. He was able to complete the service call and replace the worn parts. I could not have been more satisfied. I will recommend Precision Door to my neighbors.

Chris Ward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We use our garage door as an entry door into the house. It definitely gets some use. Well after 19 years the spring popped one Saturday night. No more garage door. I went online and had an appt for Sunday morning. Within a few hours I was back up and running. Thanks to the great work of Aaron Bean and Precision Garage door

Nick Caronna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ricky Sanchez did a great job, was quick and efficient after explaining the issue and solution. Arrived within 3 hours of me scheduling online and was on site 1-1/2 hours. Thanks!

Rodrigo Senra

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was struggling with a phantom beep in my garage door opener for a month, been through a couple vendors without solution. Precision's technician John immediately diagnosed my known problem and even uncovered a couple of latent ones. They know their business.

Chris Oravetz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service. I would not hesitate to use again.

Mike Bower

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As always, the company is very responsive & Andy was very professional, friendly & knowledgeable. Precision is always our first call when the garage door needs attention. A new garage door is ordered & fingers crossed we can get it installed this week.

Rob Peck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called Precision to repair a broken spring. We were able to setup an appointment the next day. The service Tech Ricky was timely, friendly and just wanted to make sure we understood all the steps of the process. He gave us a quote which we could do all things he was recommending or just parts. The time to fix was very reasonable. At the end of the repair he walked us through all the things he did. He shows the parts that were replaced and good thing we decided to replace our cables as they were really we’re ready to good. So thanks for the though inspection. I will continue to us Precision for all our properties moving forward.

Robert Santori

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

easy to book on line, came out the next day to install new springs on garage door. Richard the tech was awesome!

Paul Rozvadovsky

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Exceptional service provided by John Patton, but started with great phone conversation with Customer Service (Ms. Gracia?), followed with informative visit "heads up" message, listing the Technician's name and picture. Our door (installed by other Company, now out of business) was a notch up from the "bare" contractor grade, but the original hardware was cheap, worn out, and causing issues (likely contributing to the spring breakage; the reason we called). John politely and patiently presented us with three clever options, from bare fix (but with better grade components) to complete hardware swap and extensive tune up). We were happy with our selection, and John also left us with professional recommendations, which I will put to use immediately. I specifically requested a "door sticker" and a business card, but certainly will never forget whom to call, when professional-grade service or maintenance is needed. Thank you, Team Precision Garage Door Service!

Joe Taft

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, Aaron was awesome, very professional and friendly!

Jennifer Miller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was able to schedule a same day appointment online to have someone come out and look at our garage door that wasn’t opening. Technician Evan Kopel came out quickly, assessed the issue and offered us a solution. He quickly replaced the springs in the opener and when completed we discussed with him replacing the opener unit which he was able to do on the spot. He was informative and did excellent work. Highly recommend Precision Garage Door Service & Ethan!

Timothy Cunningham

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ricky Sanchez is a great tech - very professional and courteous. He listened to our initial reason for the service call, explained everything he was going to do before doing it and laid out options based on what he might or might not find. After the initial check, no glaring issues were found so we just proceeded with a routine tune-up. Extremely happy with the work and with Ricky!!

julie camia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aaron Bean is outstanding! He is knowledgeable, hardworking, courteous, and a great communicator. I had all the confidence my garage door would be repaired correctly. I am grateful Aaron took my call for assistance!!!

Amy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision was great to work with. Easy to get a repair within 24 hours and on a holiday no less. My technician, John P was great. He was very polite, explained everything, and had the door repaired in no time. I would definitely recommend him.

Paul Buchan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision because I had insulated my garage doors and due to the weight of added insulation the doors were operating slowly. John Patton, the technician, did an excellent job of evaluating my doors and recommending solutions and options. John performed the work in a prompt and professional manner. I would highly recommend Precision and specifically John Patton if you need any work done on your garage doors.

Virginia Wagner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Richard McCann installed springs, cables, spring anchor plate and end bearing plates. Richard was very professional and efficient. He is a real gentleman! I applaud your company for having Richard as your employee. Ginny Wagner

Cristine Tarpey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chris was a pleasure to work with. He explained everything he was doing and why. I would highly recommend Precision Garage Door Service. Thanks for a job well done.

Clarke Atkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick and courteous service. Scotty took care of my problems and prepares me for future garage door decisions. I felt that Scotty was likable, knowledgable and honest. I will use Precision for all future garage door decisions.

Andria D'Errico

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Today I had Richard Sanchez come out to repair the seal on the bottom of the garage door. Last year you had sent someone out, they said the seal was no longer available and had to be ordered, but it was never done. Today Richard evaluated it, came up with a plan to replace it since it was no longer available, and got it taken care of today. He was professional, respectful, and explained what he could do. He then explained and demonstrated to me the periodic maintenance that should be done to keep the door in good repair. I was very happy with the work that was done and especially with Richard.

Tim L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The response time to service my garage door system was very quick and Aaron our technician was fantastic. Thanks!

Austyn Case

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scotty was efficient, informative and very friendly!

Linda Washabaugh

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Richard Sanchez showed up on time and displayed excellent communication and technical skills in installing our new garage door opener. He went above and beyond in customer service and satisfaction. We were completely satisfied with the product and installation.

Bill Murdza

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Aaron Bean was courteous and quickly understood the issue and wrote up a quote a short time afterwards. We agreed on the approach and he went right to work on the repair. Once complete, the door operated properly once more and he answered all my questions. Professional and efficient!

Tim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast and simple fix

Richie Richards

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The Technician Tim McRae arrived on time and was quick determining all the repairs that need to be done. Tim took time to explain the options and made the repair in a timely manner. Great job and we are pleased with the results.

Riaz Mullick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scotty Johnson was very knowledgable and did a great job in repairing my garage door.

Matthew Kelly

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I knew nothing about your company but quickly needed your service. I called Precision and had Richard Sanchez was at my garage door in less than 30-minutes...NOT two-weeks from Wednesday like a lot of other service providers. Mr. Sanchez immediately identified my garage door opener problem and within minutes offered solutions, the dollar value of all parts/service that I requested was entirely left to me. He explained all parts/services very clearly - zero ambiguities. Within just minutes Mr. Sanchez was up a ladder disassembling the original [broken system] and installing the new system; if installing garage door systems was an Olympic event Mr. Sanchez would bring home the gold. He never scratched his head or made a phone call, just became a "blur" with the speed at which he operated, followed up with an instructional demo for my wife and I (even re-programmed out cars' visor mounted garage openers for the new system's frequency). From A to Z, Mr. Sanchez's depth-of-knowledge and professionalism were second to none. If you ever need garage door assistance I have four words for you: "Precision Garage Door Service." Hire anyone else and you might as well be playing Black Jack in Vegas and remember, the house always wins. With "Precision," you are the proverbial "house!" Thank you Precision and Mr. Sanchez - you represent the very best in your filed. Kudos! MPKelly 24JUL2025

James Simpson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The should be a 6 star option for exceptional service. The website scheduling is incredible and works! The service technician, Richard, was friendly, professional and knowledgeable. He created a quote, had all parts needed and performed the repair quickly. Went beyond just fixing it, and adjusted opener and lubricated everything. Exceptional company.

James Cowles

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Richard Sanchez, did a great job. Upfront on what it would need and the time. Fixed the garage door in an hour.