Garage Door Repair in Raleigh, NC - Page 105

Kevin Norsworthy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Quick, friendly and well executed. All good.

Suzanne Hanson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Scotty was on time and changed the keypad quickly and he gave me some helpful information about it. Also the garage door check that was included was appreciated. Thanks again.

Joe Rogers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Having just purchased a home, we found the 16' Garage Door was noisy,and the door opener did not have the capability to link with vehicles. I called Precision to set up service and possibly a new door/opener replacement evaluation. Technician Greg Grey visited the very next day. He was VERY thorough. He showed how when using the manual release, the door was clearly unbalanced (would immediately drop closed instead of remaining at the position set) and the 1/3 HP door opener was set to Max level 10, indicating the springs/rollers were not doing their job. He gave the quote to rebuild the door and replace the door opener with a current 1/2 HP model capable of not only linking with the vehicles but also WiFi enabled via MyQ App. I asked for a quote for a new door and Greg brought in samples of non insulated / partially insulated (core filled with Expanded Polystyrene I believe) / and fully insulated (core filled with Extruded Polystyrene which has a higher R value). As we'd just moved to the neighborhood, we wanted to ensure a new door would match those in the community for looks and style to keep within HOA guidelines. Greg was very patient in helping us through the process and we chose a new Amarr Hillcrest 3000 insulated door with an R value of around 9.05 if I remember correctly. He also installed a new Liftmaster 8355W door opener, helped program the vehicles, and walked me through how to set up the MyQ App on my iPhone 11 and test it. Greg was very thorough, extremely professional, and instilled a sense of trust in us. If you're in the market for a professional team, we'd HIGHLY recommend Precision Garage Door of the Triangle!!!

Antonio Lawrence

I have a Precision Garage opener, model 370, and I had a appt with Pecision. Mike showed up and he said that this model has a common problem with the commuter board but he didnt have one with him and didnt know if there was one back at the shop, if it was it could be approx $200. I was told I would be contacted the next day, it's been a week now and no contact. His visit still cost me $75, don't pay any attention to the ads on TV. I guess since they couldnt upgrade me to the $800 garage opener I wasnt important to them anymore. I went to Lowe's and bought a nicer one for $200, w/ wifi, and installed it myself. I can say they did help me make a better decision for myself. Thanks. I was later contacted and refunded my service fee. Thank you

Dawn Case

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Greg came out on an emergency request and fix our spring problem and thoroughly checked our entire system for any other potential problems. He was very professional and polite. If I ever have another problem in the future I will request him.

Dolores Johnson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Always on time, explains repairs well, and excellent customer service!! I’ve used them twice in 2 years and both experiences have been top notch!! Highly recommend!!

Michael Stephens

Scotty was very professional and helpful. Would gladly use precision garage doors in the future.

Jesse Staton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Andy is a nice guy, a good rep for your company.

Susan Vincent

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Door Service from a list of providers recommended from Angie's List. From my selection, Precision Door Service had the most reviews and they were all positive. I called their number and spoke with Tim. He said he could have someone out this afternoon which was great as I was having trouble with one of my sensors. Tim was very professional and personable and happy to help. I then received an email from Precision Door with my appointment confirmation and who the service technician was who would be coming over. The email provided Mike Grove's picture and information so I would recognize him. This was great information for clients. Mike called me to let me know he was on his way. After looking at my garage door he gave me some options for improvement in the operation of the door going forward. He was extremely knowledgeable, professional and personable. I decided to go with a door restoration. Mike did the work in the next hour and a half. I could see such an improvement in the door operation and have confidence that this will alleviate worry about the garage door operation going forward. I will contact Precision Door Service for future work. Very impressed with the service I received today from Mike and the company.

Corliss Furbert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was told by another company that I needed a new garage door. Because the customer service was poor I did not allow the job to be done. I called Precision and Scotty Johnson came right out. He quoted me a price for a REPAIR that saved me over $1000.00! His professionalism and knowledge of his craft was over the top. I’m so glad I didn’t replace a door that did not need to be replaced. I can’t say enough about Scotty and the company he represents.

Diane Dolese

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Greg was the technician and very professional, polite and very knowledgeable . I'm very please with my decision to buy a new insulation door and a more updated motor . Thank you Diane

Al Rankin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tim Yeagher was great. Patient, good at explaining problem, took care of everything

Marie Meyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Maynard, your technician, arrived when scheduled and quickly and efficiently solved the problem with the outdoor remote. He is professional, efficient and has a wicked sense of humor. Thank you.