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Tim McRae
Average: 4.99 stars
Tim McRae's Bio:
Durham, NC
Hey! Thank you so much for the fabulous review. We love to see this, hear feedback and great details on your visit with our Precision Garage Door Service team. We are overjoyed we could be of service and provide a great garage door experience. We're always here for your garage door needs. Please reach out for anything else. Thanks again!
Raleigh, NC
We had an issue with our garage door at 8 AM this morning. Made the phone call to precision garage doors and they had us back and working before lunchtime. I highly recommend this company to help with any garage door repair or installation needs. Tim was very helpful and great to work with.
- Olga & Eric Loots
Knightdale, NC
The guy who came was very nice, did a great job, gave me multiple options for the repair. I've been very happy to have gotten Precision Doors over 15 years ago. Still very happy.
- braska williams
Hello! Thank you for the fabulous review, kind words and shout-out. We truly appreciate it at Precision Garage Door Service. Have a lovely day and reach out if you have any questions ever. Thank you for being a loyal customer. We are grateful for you!
Fearrington, NC
Very happy with the service. When our other door breaks, we will be calling you again!
- Jessica Grimes
Hey there, thank you for the wonderful review and kind shout-out. We appreciate your feedback and insight into your visit with our Precision Garage Door Service team. We always love to hear from customers and our team, thank you! Have a wonderful week!
Chapel Hill, NC
First name popped up on a Google search and your ratings.
- Will Sibert
Hey there, thank you for the wonderful review and kind shout-out. We appreciate your feedback and insight into your visit with our Precision Garage Door Service team. We always love to hear from customers and our team, thank you! Have a wonderful week!
Raleigh, NC
We have used Precision before and were very pleased with the outcome. Saturday was no different. Tim was to come after 4p. He got a job done ahead of time and offered to meet us at 10:30a. He was prompt in arriving, diagnosed the problem in seconds and had the repair done in thirty minutes..on a Saturday. Oh, and a very friendly lad to boot. As a small business owner I appreciate good service. This was exemplary and an example of how things should be done. Thank you Precision and Tim.
- Renee Thompson
Raleigh, NC
Great job. Thanks for coming out so promptly.
- Carol And Tom McCormick
Wonderful to hear and see! Thank you for supporting our crew at Precision Garage Door Service. The support and kind words mean a lot to us. We're always here for your garage door needs. Have a great First Day of Fall!
Cary, NC
The Technician Tim McRae arrived on time and was quick determining all the repairs that need to be done. Tim took time to explain the options and made the repair in a timely manner. Great job and we are pleased with the results.
- Richie Richards
Wonderful review, thank you and we appreciate your business, support and feedback! Reach out to our Precision Garage Door Service team for any further garage door questions or concerns. We're always here for you. Thanks for sharing!
Service Provided:
Product:
Technician: Tim McRae
Siler City, NC
Tim McRea was easy going and task oriented, with excellent logical troubleshooting knowledge. He had the original problem fixed in ten minutes. In addition he programmed our new Prius to operate our 23 year old motor. Fantastic, so pleased with his skills, he is a valuable asset to your company. Thanks again and I will use your service if I need help again. Tim is the man!
- Paul Whyte
Hi there, thank you for the wonderful review and rating. We would truly appreciate your feedback and insight into your visit and work with our Precision Garage Door Service team so feel free to update this with further information or reach out directly and share. Have a wonderful weekend!
Cary, NC
Precision Garage Door did a wonderful job for us. They responded promptly, fixed my issues the same day and were very pleasant to work with. I will defiantly choose them again.
- cindy chalker
Hi there! Thank you for the wonderful shout-out and kind words. We appreciate you sharing with our team at Precision Garage Door Service. Thanks again for taking time to share with us. Have a great week!
Raleigh, NC
The Precision tech Tim came out and was able to easily repair the substandard job the installer (from another company) had done. Our garage door is operating smoothly and quietly - Thanks!
- Doug Hardy
Wonderful to hear and see this review! Thank you for the thoughtful and kind review and words. We appreciate you sharing, supporting and choosing our Precision Garage Door Service crew. Have a great week!
Apex, NC
On time Professional efficient
- Pauline Stott
Hi there, thank you for the wonderful and thoughtful review. We appreciate your kind 5-star rating and kind words on our team! If you need anything, please reach out to our Precision Garage Door Service crew. Have a great day!
Cary, NC
The people at the company were polite, professional and answered my call promptly and send a staff member to my home the next day. The problem could not be fixed at the time - the garage door opener dates back to the 1990s - but I am scheduling a time for it. I did not use any advertising - it was a personal recommendation by a relative who had had good results from using Precision.
- Elizabeth Morgan
Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!
Raleigh, NC
The Precision Garage Door technician, Tim McRae, was wonderful. Knowledgeable and friendly. He helped me understand the problem, the repair required, and the cost. He also showed me ways to maintain my garage door, which I frankly never noticed before. It was a positive experience and I appreciated his work and advice.
- Oliver Dale
Hi there, thank you for the wonderful review and shout-out! We appreciate your feedback and support! Have a lovely rest of your day and reach out if you need our crew at Precision Garage Door Service. Thanks again!
Raleigh, NC
Garage door decided to break late in the afternoon. Precision Garage Door dispatched a very professional technician within one hour. Service was completed within 1.5 hours. Thanks for taking care of...
- Ronnie Ford
Cary, NC
Great experience! Called Tue afternoon, Tim shows up at 8am the next morning to replace our 27-year-old, dried-out, brittle garage door bottom seal that was missing a 2-foot section that had cracked & broke off, leaving an opening for critters. The old seal didn't cooperate with the extraction, but Tim was able to promptly remove it, then installed a new retaining rail and bottom seal (new seal would not fit in the old retainer), all in less than an hour. We now have a completely sealed the garage door again. Yay, no more mice & snakes in the garage :-).
- Brett Olsson
Hi there, thank you for the wonderful review and shout-out! We value your business and feedback. Happy to help and if you need anything else, please don't hesitate to reach out! Thank you for choosing and trusting in Precision Garage Door Service for your garage door needs! Have a lovely day!
Cary, NC
Tim McRae was on time, professional and very personable. A pleasure
- Tony Zehia
Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!
Cary, NC
I received great customer service but I do believe the the "reprogramming charge" of $160.88 was a bit expensive. R, Elmer Wilson
- Elmer Wilson
Hey there! Thank you for the rave review and rating! We value your feedback and are glad to have you as a customer. We're always here to help. Thank you for supporting us and sharing with us. Have a great day!
Garner, NC
Tim was on time and very efficient, and courtious.
- Mike Touchon
Mike, You've made our day with your 5 star review and comments! We're so pleased you had a positive experience with your technician. Sincerely,
Raleigh, NC
Tim did an excellent job with what he had to work with, we felt like he was honest, didn't try to sell us things we didn't need, and gave us a solution that will hopefully work for a while but did inform us what we will be up against eventually. Can't ask for anything better :)
- Rhonda & Michael Gillespy
M/M Gillespy, We’re so happy to hear you had a great experience at Precision Garage Door. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. Warm regards,
Pittsboro, NC
Great service. Tim was outstanding in presenting my options for my garage door. Explained everything and answered every question I had. A real asset to any company. I have scheduled installation of a new door and motor. Superb service
- James Nass
Dear James, We are so thrilled to hear you received outstanding service from Tim. We pride ourselves on our customer service and thrilled that was reflected in your visit with Tim. We can't wait to hear how much you are enjoying your new door and motor. Thank you for entrusting Precision Garage Door!
Pittsboro, NC
Technician Tim McRae informed us that the motor needed to be replaced. He explained the cost and informed us of our options. We will decide in the coming days what we want to do. Otherwise, he was very polite and professional, and we would be happy to work with him in the future should we decide to replace the motor. He explained that the charge for today's service call would be applied against the cost of replacing the motor if we do it within 30 days.
- Jim Pagett
Fuquay Varina, NC
Best company ever. Came out on short notice . Fixed issue .
- Patricia Loughren
Cary, NC
Great people. Top notch customer service from my first call to them to the technician Tim who arrived to fix the problem. Tim was excellent! We have used Precision for 20 years and we will continue to use.
- Cindy Anderson
Raleigh, NC
I knew the name, Tim was very professional and even came a little early! Fixed my door quickly and cleaned up perfectly. Thanks Tim great job!!!
- Dave Grupy
Durham, NC
Thank you for your prompt service and professional, kind service technician. Your company has had a great reputation in the area for a long time and such a quick, friendly response is one of the reasons.
- Carolyn Vaughan
Cary, NC
All work complete, and quickly. Phone response was quick and perfect. The worker was great, he was here in hours, not days. I am overjoyed.
- Frances Duley
Garner, NC
Tim Yeager has that unusual combination of being both personable and professional. Nobody wakes up hoping that today is the day for a new garage door but having said that Tim took the sting out of it through his kindness and competence. The experience with the call center was also a good one. All in all I would highly recommend these fine folks!
- Jim Hunnicutt
Cary, NC
Had used Precision just over a year ago to replace rollers , bearing plates, etc. on my garage door that was 15 years old. They were quick to reply to my call for service and technician Scotty explained options to me. At that time the motor was still working fine, but went out on me late yesterday afternoon. I called this morning and they gave me a time of 12-4 this afternoon. Tim McRae called earlier but I was at Physical Therapy and returned his call and he was here at 1:30 and explained that the motor needed replacing andwhat would be involved with getting a new one installed today and estimates. After my agreement he got to work right and had me set up by 3:00. A very polite, professional young man and had everything cleaned up and working. Thank you, Tim
- Kay Wilcox
Cary, NC
Quick . Efficient , well-stocked
- Mike Davis
Office: (919) 500-5160
300 Dominion Drive
Suite 201
Morrisville, NC 27560
Office: (919) 367-3784
207 W Millbrook Road
Suite 205
Raleigh, NC 27609
Office: (919) 230-6000
636 Holly Springs Road
Holly Springs, NC 27540
Hi, I appreciate your expediated service when my garage door had urgent problems. The service man was knowledgeable. He had the right tools needed to fix the door. He was courteous. He was timely in getting the problem resolved. He showed me what wrong and what he needed to do to repair it. I have used Precision before in South Carolina that is why I called you here. I wanted to get the same quality service and a trustworthy service man(Tim). It was an expensive but necessary repair.
- C. Davis