About TJ
Professional
Focused
Reviews for TJ Hedrick
Precision got here within 24 hours and my tech, JT, did a great job explaining what needed to happen and why
Thanks for your review, George. It's great to hear that our team was prompt and provided clear explanations about your garage door service. Your feedback helps us continue delivering quality service in Morrisville.
Technician: TJ Hedrick
Service: Customer support
I was having problems with my garage door and I put out a for a bid on Angie's List. Precision garage door service came out and told me what the problem was. They put a new garage door on and it was so much quiet then the old door I had.
William, thank you for your review. It's great to hear that your new garage door is much quieter. If you have any future garage door needs, we're here to help!
Technician: TJ Hedrick
Service: Garage door consultation
Technician was awesome, on time and very professional! Great Job
Thanks for the positive feedback, Steve. It's great to hear our technician met your expectations with professionalism and punctuality. We strive for excellence in garage door services!
Technician: TJ Hedrick
Service: General repairs & installation
Duncan Nyangena
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very poor service I have never seen in my entire life. I only wanted the torsion shaft to be replaced. I had bought new one. The rollers, pulley cables and torsion springs were in good condition. The technician wanted to replace everything using his company parts. When I asked him the reason behind changing parts in good condition which didn’t need replacement, he said my parts have no warranty. When I asked him how much was the total cost? he told me 1,600 dollars. I declined, he charged me 101 dollars service fee and he left. I called All American and they sent me a technician. The technician was very professional. He told me my garage parts were in good condition they needed no replacement except the broken torsion shaft. He replaced that one with the one in bought. He told me the one I bought was the perfect size. He charged me 400 dollars for everything. He said Precision technician wanted to con/scam me
Technician: TJ Hedrick
Service: Garage Door Repair
Tech showed up 2 hours after I called. He was friendly, knowledgeable and efficient. Highly recommend.
Thanks for your review, Larry. It's great to hear our technician was friendly, knowledgeable, and efficient. Your recommendation is appreciated! For any future garage door needs, we're here to help.
Technician: TJ Hedrick
Service: General repairs & installation
Quick response and expert service
Thanks for your review, Al. Quick response and expert service are what we strive for at Precision Garage Door Service in Raleigh. Your satisfaction helps us continue delivering quality garage door services.
Technician: TJ Hedrick
Service: General repairs & installation
Jill Shiflett
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
TJ was courteous and professional. Very knowledgeable about the workings of garage doors and opening mechanisms. Gave me guidance on care of my garage door to help it last !
Technician: TJ Hedrick
Service: Garage door consultation,Customer support,Service not listed
Product: Rollers
Beliz ILICA
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
TJ was quick, helpful & professional. Thank you!
Garage door roller had jumped off the track. Service tech found the problem and pulled the roller back into the track. He also adjusted the track, lubricated multiple areas and inspected the opener chain and motor. Service tech was knowledgeable and very courteous.
Chester, thanks for your review. It's great to hear that the technician addressed the roller issue, adjusted the track, and conducted a thorough inspection. Your feedback on our garage door service is appreciated!
Technician: TJ Hedrick
Service: General repairs & installation
Thanks for the positive review, Zackery. We're pleased to hear you had a great experience with our garage door services. Your feedback helps us continue to improve!
Technician: TJ Hedrick
Service: General repairs & installation
He came and did a fantastic job, very courteous!
Thanks for the wonderful feedback, Mauricio. We're pleased to hear you found our service courteous and effective. If you need any more garage door assistance, we're here to help!
Technician: TJ Hedrick
Service: Garage door consultation,Customer support
I called Precision to schedule an appointment to replace our garage door opener and was informed that a service tech could be available later that afternoon! TJ arrived, discussed the situation, made a recommedation and before 5 PM that same afternoon our new operner was installed and operating as expected!!! We love the motion light switch on the wall mount opener as well as the light in the opener. TJ did a great job....took all the old parts and packing materials with him when he left....there was nothing to clean up.
Thanks for sharing your experience, John. It's great to hear that TJ provided prompt service and that you're enjoying the new garage door opener and features. We strive for efficient installations and clean-ups!
Technician: TJ Hedrick
Service: Service not listed
Ron Roche
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great experience! Ease of scheduling appointment. Technician was on time. Very personable and knowledgeable. Definitely will do business with this company in the future.
Technician: TJ Hedrick
Service: Garage Door Repair
Quick response and knowledgeable tech.
Thanks for your review, Tim. A quick response and knowledgeable service are essential in garage door repairs. We’re here for any future needs you may have.
Technician: TJ Hedrick
Service: Customer support,General repairs & installation
TJ was fantastic! Did the service and left without a hitch. Thank you so much for piece of mind.
Thanks for sharing your experience, C. We're pleased that TJ provided fantastic service and gave you peace of mind. If you need any more garage door assistance, just let us know!
Technician: TJ Hedrick
Service: Garage door consultation
Great service Problem with the door closing, so the Precision Garage Person came up with a logical plan. Lots of experience in his decision and saved me lots of money. Thanks Precision!!
Thanks for sharing your experience, Dan. It's great to hear our technician provided a logical plan for your garage door issue, saving you money. If you need any more garage door services, we’re here to help.
Technician: TJ Hedrick
Service: Garage door consultation,Customer support
C. Gray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great experience from start to finish. I was able to get an appointment for the very next day, and the technician actually arrived early. He was thorough, professional, and took the time to identify and correct problems caused by a poor installation from another company. Everything is now working properly, and I’m very satisfied with the quality of the work and service. I would definitely recommend them to anyone needing garage door repair.
Technician: TJ Hedrick
Service: Garage Door Repair
Kim Milian
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The customer service team responded immediately! TJ our service tech was very professional and thorough…he solved our issue quickly and completely. We are very satisfied with the whole experience!
Technician: TJ Hedrick
Service: Garage Door Repair
Thanks for the fantastic review, Joyce. We're pleased to hear you had a great experience with our garage door services in Durham. Your support means a lot!
Technician: TJ Hedrick
Service: General repairs & installation
George Mount
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service appointment provided by TJ, my service technician. TJ showed up on time, very professional and efficient throughout his visit.
Technician: TJ Hedrick
Service: Garage Door Repair
Thanks for the 5-star review, Brett. We're pleased to hear about your positive experience with our garage door services. If you need anything else, let us know!
Technician: TJ Hedrick
Service: General repairs & installation
The tech ound the issue quick and fixed it.
Michael, thank you for your review. It’s great to hear the issue was identified and resolved quickly. For any future garage door needs, don't hesitate to contact us.
Technician: TJ Hedrick
Service: General repairs & installation
Ralph Lassiter
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
TJ was great. He communicated has arrival time, and fixed our stubborn garage door that wouldn't stay down. He also gave me a recommendation on upkeep and maintenance that saved me another $150! I would use them again.
Hello, thank you for the kind words, feedback and support! We are always here for your garage door needs, questions, comments and concerns. Have a lovely week and if you need us, reach out to our crew at Precision Garage Door Service. Thanks again!
Technician: TJ Hedrick
Service: Garage Door Repair
Betty Lilyquist
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
excellent service would recommend without hesitation
Hello, thank you for the kind words, feedback and support! We are always here for your garage door needs, questions, comments and concerns. Have a lovely week and if you need us, reach out to our crew at Precision Garage Door Service. Thanks again!
Technician: TJ Hedrick
Service: Garage Door Opener Repair
Craig Kessler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
TJ was excellent. Good communications. Helped walk me through the issue, installation and billing. Would highly recommend.
Wonderful, thank you for the kind words and comments. We appreciate your business and support so much! Have a great day and week ahead. We are always here for you at Precision Garage Door Service. Thanks again!
Very responsive and helpful staff! Even had an unexpected issue with our old garage door while we were waiting on our new door to arrive and they had someone out to our house within two hours to get it back to working condition.
Justin, thank you for sharing your experience. It's great to hear our team was responsive and resolved your garage door issue quickly. We strive to provide efficient garage door services to our customers.
Technician: TJ Hedrick
Service: General repairs & installation