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Reviews for John Patton
Don Goodman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
John Patton was the technician assigned to our service. He was right on time, assessed our needs and explained options and recommendations. He was very courteous and knowledgeable. I am the type of person that wants to watch and try to understand what work is being performed. Not only was John okay with me being present He explained what he was doing and never slowed down from getting the job done. He was one of the "best" service technicians we have ever dealt with. He is most definitely an asset to the Precision Garage Door Company. I will absolutely recommend him and your company to anyone needing the services you provide. Would give him more than 5 stars if possible.
David Moore
Thank you for the 5 stars, David! Warm regards, Yani Yough Precision Garage Door Service Raleigh
Technician: John Patton
Service: General repairs & installation
Carolyn Houck
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I contacted Precision Door when my garage door spring broke. After trying to DIY fix it, I called for quote to fix/replace. The phone was answered by a person and an appointment was made for the next day. Representative (John) showed up as promised, explained the failures related to the door and assembly (30 years old mind you), and all aspects of the estimate to replace the door and opener, and verified that the selected door was in stock. Door will be replaced within 2 days of quote. I called Precision as they have a good reputation, are responsive and insured.
Ryan Spencer
They want to charge triple the cost of their competitors. I had to pay $95 just to be told I would be ripped off. I've learned my lesson. The only nice part was that they were extremely responsive to coming out.
Ryan, Thank you for taking the time to provide us with your feedback. We apologize that our service did not meet your expectations. Here at Precision Garage Door Service, we strive to deliver a great customer experience. Please give me a call at your earliest convenience so that we can discuss the issue and resolve it 803-333-8147. Best regards, Yani
Technician: John Patton
Service: General repairs & installation
