From Raleigh Homeowners
Garage Door Repair in Raleigh, NC - Page 359
Precision Garage Door
Same-day garage door repair in Raleigh, NC, with 24/7 live phone support, openers, new garage door installation & emergency service. We Fix Garage Doors Right ®.
Serving Raleigh
Proudly serving the Raleigh, NC community with same day service.
Local Garage Door Repair in Raleigh, NC
Precision Garage Door of Raleigh, NC provides same-day garage door repair in Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Raleigh, NC homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door for service in and around Triangle Area of Raleigh, Durham, Chapel Hill, plus Cary, Apex & Wake Forest and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of Raleigh is reviewed very positively across the Raleigh-area service area, with customers consistently praising fast response, professional technicians, clear explanations, and smooth repair or installation experiences. Reviewers frequently mention same-day or next-day scheduling, knowledgeable staff who walk through options without pressure, and doors that end up quieter, smoother, and working better than before. Many customers also highlight courteous communication, punctual arrivals, and strong follow-through that builds trust and repeat business.
What Customers in Your Area Mention Most
Recent Reviews from Raleigh
John Zatti
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Scotty is friendly and professional. He assessed the problem and fixed it and clearly explained the solution and what to do if it occurs in the future. I have used Precision previously and was confident they would solve the issue.
Thank you for trusting us again with your garage door needs. We are happy to see that Scotty took care of your problem and provided you with five star service. We appreciate your business and please let us know if we can help in the future.
Technician: Scotty Johnson
Service: Garage Door Opener Repair
Joel Cruz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service. I called on a weekend and they were able to come to the house, and fixed my garage door issue. Andy was very professional and explained everything in detailed. Very professional, and efficient.
Thank you so much, Andy is a great employee and we are so happy he provided you with five star service. We appreciate your business and please let us know if we can help in the future with your garage door needs.
Stephen Payne
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Greg did a great job replacing both springs on our garage door to get it working again. He was very safe and efficient in his workmanship.
Thank you for sharing about your experience. Greg is great and we love seeing how happy you are with the service he provided. We appreciate your business and the five star review. Please let us know if we can assist you in the future.
Service: Garage Door Repair
Product: Springs
Jim Guenthner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very professional operation. And answering the phone 24 hours is awesome.
Thank you so much! Customer satisfaction is our top goal and we strive to be available 24 hours for our customers and provide five star service on every call. We appreciate your business and look forward to working with you again in the future if the need arises.
Service: Broken Garage Door Spring Repair
Joseph Cosgriff
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Awesome job! Our service tech, Scott, did a great and very professional.
Thank you, Scotty is a valued employee and we love seeing that he provided you with five star service. We appreciate your business and please let us know if we can help in the future.
Technician: Scotty Johnson
Service: Garage Door Repair
Steven Reeser
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Neighbors in the subdivision recommended Precision. Installer was great. he gave me 3 options with cost. I picked one and he was able to install immediately. Also was serviced same day as call. Even came 20 minutes earlier than estimated.
Awesome to hear, so glad we could work with you. We appreciate your business and please let us know if we can assist you in the future!
Nan Wiggins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt service and quality work, and high quality placement parts as well. Technicians are always professional and friendly!
Thank you so much, we are happy we could provide you with five star service. We appreciate your business and please call us if we can help in the future.
Service: Garage Door Repair
Ferdinando Longobardi
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Good service by technician but very, very expensive. Although a discount, 233$ for less than 30’ of work without change any spare is really too much and without any warranty because the brand of system wasn’t the one expected. In my previous house I spent 150$ for the same issue with another company. I think I’ll not call Precision anymore.
We appreciate your business and you taking the time to leave a review. After reviewing the invoice on your account to repair your door, we feel the price quoted and billed was fair. The service fee was waived and you were given an additional discount off of the labor. We try to be very competitive with our pricing to obviously keep our business running and to be fair to customers. We are sorry you don't feel the same about the pricing. We will be happy to help if you need anything in the future, just give us a call.
Service: Broken Garage Door Spring Repair
Drew Mcgraw
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent customer service. Just a quote at this time but I feel good recommending the company!
Thank you for your business and recommendation. We look forward to working with you in the future when needed.
Technician: Scotty Johnson
Service: Install Garage Doors
Rachel Garcia
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Came same day I called. Fabulous service. Tech was wonderful in explaining the problem and giving me options. He even programmed both cars to open the garage door! Would definitely use again and recommend to anyone!
Thank you so much for your business and the recommendation. Greg is a great employee and we are so happy he provided you with five star service. If we can assist you in the future, please don't hesitate to call us.
Service: Broken Garage Door Spring Repair
Product: Garage Door Opener
Jill Giles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Awesome service
Thank you, we appreciate your business and the five star review!
Service: Garage Door Opener Repair
Gary James
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fantastic service, pricey - yes, but Happy with the overall professionalism and service.
Thank you for your business. We are pleased to see how satisfied you are with the service provided. If we can help in the future, please don't hesitate to call us.
Jeff Beeler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Spring was broken when I went to get out this morning. My technician was out to the house and had my door fixed within 2.5 hours of my call. I highly recommend this company.
Thank you so much for your business and recommendation. We are happy that we could take care of your door needs so quickly. If you need help in the future, please let us know.
John MacPherson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Recommended by previous customer. Very glad we chose them!
Thank you for selecting us to service your garage door, happy we could help. We appreciate your business and the five star review!
Greg
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Extremely knowledgeable technician. Highly professional. He explained the problem well and provided me the repair options.
Great to hear, thank you for sharing your experience. We appreciate your business and the five star review!
Mike Bonez
Great company to do business with! Andy was very knowledgeable, courteous, on time and helpful. I would definitely recommend this company to anyone looking for superior value and service of their garage doors.
Fantastic feedback, thank you for sharing it with us. Andy is great and we are so happy he could take care of your garage door needs. We appreciate your business and the recommendation!
Service: General repairs & installation
Pat Napowsa
Great experience; rep was thorough and courteous. I really appreciate that he was not pushy. He professionally explained what we needed and the choices we could make. Repaired the door in a jiffy and was on his way. I like that!!
Awesome to hear, thank you for sharing your experience with us. Uri is a great employee and we love seeing he provided you with five star service. We appreciate your business very much!
Service: General repairs & installation
Big Z
Great service! Andy was very professional and explained all my options. Overall very happy with my experience with precision door.
Thank you for the five star review and your business. We are so pleased to see that Andy provided you with five star service!
Service: General repairs & installation
Cindy Sink
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Andy explained every single part of the door system and what shape it was in. Then gave me 3 options and price ranges, including what could wait versus what was more urgent. He was friendly, thorough, and delightful! Thank you!
You're welcome, we are so pleased to see you received five star service from Andy, he is a valued member of our team! We appreciate your business and if we can help in the future, please let us know.
Chris
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
EXCELLENT customer service from beginning to end! Quick same day service. Thank you!
Thank you for sharing your feedback, so glad we were able to help take care of your garage door needs. We appreciate your business and the five star review!
Service: Garage Door Repair
Dianelle King
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision when I saw their TV Commercial. I called the same day I saw their commercial and Precision sent a technician to my home that day to resolve my problem. Their customer service was outstanding and their customer representative, Scotty, was prompt, extremely courteous, LiftMaster knowledgeable and helpful in answering my questions about the system and even programmed my car system to open the garage doors. On a scale of 1-10, Precision rates a 10 without question.
Fantastic feedback, thank you for sharing! Customer satisfaction is our top goal and we love seeing how happy you are with the service Scotty provided. We appreciate your business and please let us know if we can help in the future.
Technician: Scotty Johnson
Service: Garage Door Opener Repair
Brad Murray
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tech did a great job
Great to hear, we appreciate your business and the five star review!
Service: Garage Door Repair
Adam Broome
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called yesterday because our garage door was making worrisome noises and sagging. The scheduler offered an appointment the same day but I had to defer it until this morning. Andy called and offered to come early after finishing the prior job sooner than expected, which worked out well. He was very professional and courteous, did an inspection, pointed out a broken spring I had overlooked and other issues, and explained the choices available. I elected to go with every option offered, and two hours later have a well-functioning door with new springs, new rod, new drums, new bearings, new cables, new rollers, new door seal, added bracing, etc. I'm looking forward to many more years of good service from the door, and the price was fair. - A very satisfied customer
Fantastic feedback, thank you for sharing your experience. Customer satisfaction is our main goal and we love seeing that you were so satisfied with your service from Andy. Andy is a valued employee and does great work, we are so happy he could help take care of your garage door needs. We appreciate your business and look forward to working with you again if needed.
Carlyk Russell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Their service was truly excellent. Andy was not only knowledgeable and efficient, but also funny and a pleasure to talk with. He made a recommendation and explained everything to me in a very clear manner. I'm very happy with my service and would recommend Precision to anyone.
Awesome feedback, thank you for sharing your experience. Andy is a valued employee and does great work. We are so happy to see how satisfied you are with his work. We appreciate your business and the recommendation. If we can help in the future, please don't hesitate to call us.
Rick Holcombe
******UPDATE****** After posting the above review, I was contacted by Precision. There was a $250 mistake made in the initial bill which was corrected. In addition, in an effort to improve customer satisfaction an additional credit was also applied reducing the total bill to just under $900. As a result of the follow-up activities, I have adjusted the review to 3 stars. ++++++++++++original one star review++++++++++ The process to engage Precision was great and smooth. Excellent communication and timely response. However, the positives STOP THERE. When the tech arrived, it was upselling at every turn. Suddenly the cost skyrocketed first to $950 then another nearly $400 on top of that! The final bill was more than $1000 higher than any previous spring replacement I have had done. I contacted the company immediately afterward but have not had any response. I am astounded at the overall cost and will not be using this company again. Caveat emptor!
Rick, Thank you for taking my call and allowing me to make your experience with Precision as close to a 5 star experience as possible. As I explained, our new system did not forward your email and I truly have no excuse or even explanation for it. I've spoken to our technicians and went over the process of billing when we do total rebuilds, which is what was done to your doors and how not to add the cost of a spring to the order. I've also made sure to explain to them that maintenance done to an additional door must be noted so that it's not confusing to the customers and that it is made clear work was completed on 2 doors, not 1. Again, I would like to reiterate that our primary goal is to give all of our customers a 5 star experience and I hope we have accomplished this. Have a blessed day!
Service: General repairs & installation
Jerry Monday
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Son in law couldn’t open garage door while we were out of country. Said he may have hit the # sign instead of enter Sign and wondered if he somehow changed code. I had no idea how to change code. The pad worked to close door but just would not work to open with code. Was hoping since I was a long time customer you might have suggested how to check the code or change it back if it had been changed by mistake. Technician looked at it and said the pad looked old and they wear out quickly. But the new one would work with any new motor if we needed one later. Made it sound like a better pad. I said ok to new pad and was totally surprised when the replacement was the exact same as old one and when he told me how to put in the code, he told me to do the exact thing that I told him my son in law said he had done that might have changed the code. So he up sold me to the tune of $284 when he could have simply said try this and see if it works. Give him a star for the up sale, but mark me off as a future customer and I will tell as many people about this as I possibly can. Totally feel victimized!!!!’
Thank you so much for reaching out and we are very sorry you feel victimized. Our goal is customer satisfaction and for each customer to receive five star service, and we hate we missed the mark with you. Based on the inspection your keypad failed and the recommendation was to replace it. Some keypads we have look the same as the old one but the updated version has updated internal parts that the old one did not, which would, like the technician said, make it work with any future motors you might purchase. We do appreciate your business and hope we can work with you in the future.
Service: Garage Door Opener Repair
Product: Remotes / Keypad
Barbara Sude
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Everything went smoothly. Scott solved our issue but we won’t have a final review until new doors are installed.
Scotty is a valued employee, so glad he could fix your problem. Thank you for your business, we look forward to the final review once your doors are in.
Service: Garage Door Repair
Product: Opener
Cathy Stone
Thank you for the five star review!
Service: General repairs & installation
Brad Julian
Andy was friendly and helpful. He did not pressure to make any hasty decision and provided with all the choices. Very professional.
Thank you for the feedback about Andy, he is a great employee. We appreciate your business and look forward to working with you in the future if you need us.
Technician: Andy Maynard
Service: General repairs & installation
James Moy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our garage door broke in a unique way late on a Saturday night. We called and within an hour, they arrived and 2 hours later, everything was fixed. Couldn't have asked for more.
James, thank you for your business and the review! Glad we could be of assistance and if you need us in the future, please give us a call.
Technician: Scotty Johnson
Service: Garage Door Repair
